Jim has been my only plumber for the last 30 years. Always excellent service, great prices. He has…read moredone everything from a new boiler to faucets, main line shutoff replacement, new radiators, and everything in between. He is the best!

I called Jim on Monday and he was at my door on Tuesday. He called me when he was on his way I…read morewanted to deal with a local plumber. My tub was leaking and he had all parts on his van to fix it within an hour. Took his time & showed me the problem. An easy fix. He took his time , no mess & cleaned up! I will call on Jim again when needed & refer him to family & friends. Thanks, Jim. Wendy M.

We called Wednesday morning about an issue with our kitchen sink and they were able to schedule us…read morein for Thursday morning. They arrived early, came in and addressed our concerns. Explained the issue and were able to make the fix. They also discussed prevention options for future issues. The price was fair. We have found them dependable and reliable.

Very disappointing - We had two jobs done, both fell apart within months. We called and asked them…read moreto come and fix their work and they charged us 150.00! We will not be using them again.

Professional and friendly! Prompt communication and attention to a leaking faucet would recommend.read more

I had three different problems that several plumbers over several years couldn't figure out, let…read morealone fix. Frank diagnosed the issues, came back when he said he would, and did a fantastic job at a fair price. He even suggested a shower trim set I believe was based on what he saw in the house. It's rare to encounter this kind of dedication and customer service--more than simply professional, which is hard enough to find today.

"Oh, when times get rough And friends just can't be found…read moreLike a bridge over troubled water I will lay me down" (Paul Simon) Let's be honest, if you own a house and you have some kind of trouble involving water, you're in a heap of trouble. Maybe you can't flush the toilet, or wash your hands, or take a shower, or do the laundry or wash the dishes, or stop a leak. In troubled times like those examples, you'd damn sure better have a good dependable plumber. Well, we found one. In the last 60 days, we've used Gilbert Plumbing four times as a key component in some remodeling work. 1) They disconnected and removed a sink/vanity and toilet from bathroom #1. 2) They repaired a pinhole leak in our main house supply line and added a safety shutoff valve. 3) After bathroom #1 had a new floor and walls, they connected a new sink/vanity and toilet. 4) They connected a new sink/vanity in bathroom #2. This install was a bit more complicated than the bathroom #1 install because the sink flange didn't line up with the old drain -there was a bit of an offset problem. Gilbert also installed a new garbage disposer to replace one that broke down. They always arrived promptly, worked quickly, and charged us reasonably for their work. Bathroom #3 is on the drawing board, and we'll use Gilbert to install a new sink and bring our 1972 shower up to the current building code.

He did a toilet repair for me and was fast, clean and reliable. His charge was reasonable. I will…read moreuse his services again.

Avoid this business--dishonest pricing and terrible service…read more I called at 5 PM on a Friday to get my sewer drain unclogged. I was quoted $378 plus a $200 weekend emergency fee. To save money, I told the dispatcher I would wait until Monday. She then offered to waive the $200 fee and send a technician out immediately. This turned out to be a bait-and-switch. They sent a technician without a vacuum truck, meaning he couldn't actually unclog the drain. Instead, he just cleaned a filter and charged me $168. If they had sent the correct truck in the first place, cleaning the filter would have been included in the original job price. It feels like they forced a dispatch just to trap me into paying a service fee, knowing they couldn't fix the actual problem. To make matters worse, the technician was incredibly unprofessional. He initially told me the visit would be $128, but after calling the office, he hiked the price to $168 and lied to my face, claiming he never said $128. He also seemed completely clueless and had to be walked through the basic steps of the job over the phone by his office. I paid the fee just to get him to leave and canceled any future service. I would give 0 stars if possible.

Had these guys recommended to us to come unclog a kitchen drain. He asked to come early but still…read morearrived an hour late, started ripping apart the drain without a bucket to catch the water and then laying the nasty dirty pipes on our 6' long woven kitchen mat, rather than a blanket, a paper towel or even the tile floor. The snake did not work and actually got stuck for awhile but that's because the pipes were very bad & could not be unclogged as it was legitimately bad 70 yr old galvanized pipes completely corroded and blocked. So, after multiple methods & tries, I agreed that we needed to replace about 10' of old galvanized pipe with PVC and the basic older PVC drain components under the sink. Understandably, they could not come back until the following day since the scope of work had changed. The actual plumber (very nice guy, decent work, but VERY MESSY) scheduled his return for 8:30 the next day, and estimated 4 hrs of work for $1,100 + materials, tbd. As we were left without a kitchen sink, since he got us in for the next morning & was recommended by a friend and fellow plumber, I agreed to the high labor estimate, knowing it there was a chance that it could take more than 4 hrs and signed for the labor, while my wife spent 2 hrs that night cleaning our kitchen mat from drain grease. Next morning, I had to go to work so my wife took the day off. Midmorning, I'm getting texts from her asking for his number as no one had shown up and I had not heard anything. Again, over an hour late, but shows up and gets the job done in about 2.5 hrs. As he's leaving, he asks for almost $1,500. She says, ok, please just give me the break-down for the materials. He has to call the office, puts my wife on the phone with the brother who refuses to provide an itemized list of material costs. Plumber leaves, wife pays the agreed upon labor charge of $1,100 for 4 hrs that took 2.5, no questions asked. Wife says she will pay materials, even marked up materials, if she is given a breakdown (again, this was 10' of 2-1/2" PVC and a few fittings). Mind you, I'm an Executive Construction Project Manager for nearly 20 yrs. I receive an email with a list of random items, no prices, including boxes of rags, latex gloves, boxes of glue, etc. I tell wife to get a real breakdown before settling after already paying the inflated labor cost. My wife then receives a barrage of texts threatening escalation unless "agreed upon" material costs are not paid...but no materials were agreed upon and they refused to provide material details. I get out of work and start receiving the same texts...for hundreds of dollars of materials that they refuse to itemize. On top of that, the mess left was insane and I later found he left a 6" piece of old nasty piping in the wall that I had opened up for them, stinking up the bsmt, dripping old grease down the walls. Never again...talk about choosing their battles Talk about choosing your battles...and knowing when to stop arguing with customers.

Mike is incredibly fair with pricing and struck me as an incredibly honest and caring man. Will…read morealways come back to give his business some love

Had 2 leaky outdoor faucets in very cold weather. Got us scheduled very quickly after we left a…read moremessage. He replaced both faucets and completely upgraded both faucets to frost free, and upgraded the aprons on the outside of the house. He also added an indoor shut off with an access panel. Extremely high quality work, knowledgeable and friendly and fast! And very reasonable price! The best plumber we've found!

I hired WB Dickenson to swap out a 15 year old water heater. The tank was located in the corner of…read morethe kitchen surrounded by cabinets. The plumbers took one look and thought how we gonna get this thing out of here. They called the owner of the company "DJ" who came to my home and removed cabinets, flooring and the fridge to allow the guys room to swap it out. When the new tank was installed another guy "G" was called who is a carpenter re installed the cabinets, flooring, trim and fridge. My kitchen looks as if it was never touched. Thank you very much WD Dickenson for going above and beyond to get the job done, you guys are amazing. Top notch company if anyone is in need of a plumber.

I contacted this company for a hot water heater and to have another minor issue addressed, the…read moretechnician who came out was professional and knowledgeable; he said they would have an estimate for me next week. A month later and 3 broken promises later I requested my initial payment to be refunded as I needed to contact another company who could do the job. The same say I had requested the refunded they sent me an outrageous quote for the work. If you were unable or didn't want to do the work you should have let me know upfront.

Graf plumbing has fixed a leaking kitchen sink and a few other plumbing problems for us…read moreHe definitely knows what he's doing He was prompt, professional and reasonably priced He's our go to plumber

A family member and neighbor recommended Graf Plumbing. We called for a non-urgent issue and he…read morecalled back within hours and came out within 2 days. Very thorough, friendly and reasonably priced! As an added bonus, he was also totally unfazed by our large dog!