I wanted to send a shoutout to Kellie G. and her staff at Texas Citizens Bank (Rosenberg). In a…read moretime where CS seems to be dead, Kellie brings it back to life day after day. If you're looking for a community bank that truly knows your name, let TCB Rosenberg service your personal business accounts. Don't forget to let them know Ariel sent you.

Great bank and friendly and helpful staff! Opened a business account with ease. Definitely would…read morerecommend to others.

RUN RUN RUN AS FAST AS YOU CAN! Don't bank here, you'll be thoroughly disappointed at every turn…read more Signed up online, followed the instructions and days later, several calls from Unity reps asking me how I signed up online, what steps I took... hell I did what the website said to do, know your banking system! Fast forward 3 weeks later, still no debit card. Pamela at the Blodgett location tells me ( full of attitude) that for security reasons debit card aren't mailed & I'd have to come into a branch, request a debit card... so I guess Unity doesn't issue personalized debit cards with customer names, or maybe they just have their own printing machine on location to do this(really Pamela?) So if I lose my debit card , I'd have to drive to one their few and non- convenient locations. No ma'am. Closing my account TODAY after less than a month. Per Pamela, I have to mail a letter asking to close my account. When I asked what address to mail it to, she says,"the P.O.Box address" again full of attitude... I held the phone waiting for her to get "regain her composure" and she reluctantly gave me the address.

Debbie I love the New Debbie A. Potter Allstate Agency Mobile App :…read morehttp://debbiepotteragency.insurancetapp.com Like your father....the late Don Potter.......Your always on the cutting edge of technology which makes it very easy for your customers to do business with your Agency. I have been a happy customer since 1998. Thank You!

I've been with Debbie Potter's office for almost 10 years, and in the past 2 years the service has…read moregone in the toilet. Last year one of her employees cancelled my home owners policy so my home had no insurance for over a month before the BANK informed me that my policy had been cancelled. Then they never processed my flood insurance request so I had no flood insurance even though I live right on a bayou. They apologized and told me they'd do better so I stayed with them. Well, today was the last straw; I had a water pipe break on the weekend. I got the water turned off, and then I called the office because I didn't know what steps to take next because I knew this would be an insurance claim based on the amount of damage. The office recording said, "If this is an emergency, call Debbie at home at...." So I called the number because I didn't know what I needed to do and I wanted her to guide me. No answer on the "emergency contact" number. So I left a message thinking someone will call me back quickly. Nope. They finally called after almost 36 hours. I advised them I'd already taken care of the issue myself. Not exactly helpful to say "call this number in an emergency" and then to never bother answering your emergency calls. This is what I pay an insurance agent for... that THEY handle all this and I don't have to phone insurance companies, and figure out what I'm supposed to do and when. If I wanted to be ignored in an emergency I'd go with eSurance or some cheap online service insurance company that doesn't have agents. An insurance agent is supposed to be MY support during a crisis. Frankly I'm not getting that at all anymore... so I'm going to be taking my business elsewhere. So disappointed.

If you're looking for personal attention and a team that knows you, this is a wonderful credit…read moreunion to do business with. I have been with Southern Star Credit Union since it was the credit union for Dresser Industries days. They care about their customers. Yes, there are limitations, but they have been extremely good to me. Being small and caring is more important to most people. Highly recommend.

Small mom and pop credit union lacking a lot of common day banking technologies. No ATM cash…read moredeposits, rudimentary online banking with no bill pay, one location, closed weekends and they use a 3rd party banking app. Each transaction is followed by a "TRACE" comment so you have a bunch of garbage in your transaction history you can't stop or filter out. Their credit union also won't connect to MINT which I tried to solve unsuccessfully. They accidentally deposited 3k of mine into someone else's account once and they lost or stole $500 in cash when I went to exchange $20s for $100s recently. It was after that I had no choice but to move my loan and close my accounts. It was THE worst credit union I have ever done business with. I highly recommend not using SouthernStar. It was a relief to get out of this place.

I would not recommend PrimeWay for several reasons. I am a 6 year customer and took out a loan in…read moreJuly, 2025 at the Heights location only to deal with a rep (Francisco) and his manager who had no idea what they were doing the whole process. I was asked to for several docs after I was told they had everything they needed and also asked to come back and sign docs numberous times. I have multiple emails and text messages apologizing for them failing to ask me for the info up front. I requested multiple call backs from management and NEvER received a callback. Now my loan has been transfered to a mortgage company after 7 months of taking it out with them. This was by far one of the worst experiences I have ever dealt with, with any financial organization. Currently looking for another Credit Union.

Not efficient, push unnecessary, upsell, add-on products which increase costs to unsuspecting…read moreconsumers

I've been with them about 10yrs. The credit union became more available to me since they have a…read morePearland location. I think their rates are good. They have multiple branches however, grateful to my residence.

Early on if the first pandemic I got a call saying I owed them $500. I had taken out all my money…read morebut a few dollars since I didn't want to go in to close the account. I opted out of overdraft because I didn't want to owe why was taken out plus a fee years ago. The $500 I owe is in fees. The call early on I made a case that they lost no money and all the money they wanted was from their own fees. Which their creditValet app didn't notify me of. During the call I said that it was a bad look to do this during the pandemic and just unfair since their app didn't tell me anything was charged (I forgot to change over something to my new card). An Anna said she would talk to someone if I needed to pay and call me back. She never did. They are still saying I owe them months after this was settled.

Great credit union, always friendly, and accessible. Much…read moreeasier to get your financial needs taken care of compared to Big Banks!

Ruuuunnnn! I came here because I work for a school district and I get great interest rates here…read morehowever, you have to jump through hoops to get the loan. Literally it took over a month to get it processed. The online application system and loan processor takes forever to get back to you. Once it's finally done, I was getting call backs that it wasn't fully paid and I owed money. Then, their app doesn't even work to set up payments. Truly not worth the interest rate you save. If you have idle time & are willing to go through the hassle, then maybe it's worth it. If you don't have the time for this Mickey Mouse BS, go somewhere else.