I had never been to this location before today. I was greeted by an extremely friendly and very…read morehelpful associate, she's probably a manager based on her professionalism. If she's not, she should be! she helped me Pick up some new items, explained the specials going on, and was just generally cheerful and helpful. She was this way to everyone that came into the store. What she doesn't know is that I had just left the Sun city location where I wasn't greeted, I wasn't helped and definitely didn't feel welcome. So I left with out spending a dime! The greenway location store was clean, organized and had a good selection of products. There is every reason to shop at this location going forward. I'll spread the word to all my licensed friends. Thank you again!

I've been coming here since 2015 and have never had a problem. Everyone is so nice and helpful…read morealways. All the negative reviews, lets be honest, some hairdressers are pretentious assholes and think there opinion is gods gift to humankind. Im guessing those are the one's leaving negative and drawn out reviews. This place is great! Thanks for being awesome you guys!

Great selection of wigs with an even better staff. Lex took great care of me while I took up a lot…read moreof their time going back and forth with choices. They made me feel comfortable while doing something new. Thanks guys!

Visiting from Cali Needed some hair care stuff…read more There is a WIDE variety. There is a clerencne center. If you spent $30 they give you $10 off they also have a sign up where you get percentage off during the month

After just leaving from this store and reading the reviews my experience makes sense now…read more As I walk into the store, mind you I'm a tall man that doesn't always wear designer clothes or all black so today I'm wearing my gym clothes, the older women behind the counter hones in on me and asked me what I'm looking for. Already assuming I have never been in a cosmoprof. After I say to her that I'm looking for travel shampoo and conditioner she continues to ask me if I'm a licensed professional. Now mind you for those who don't know this store is only for licensed professionals. Which I have been for 15 years. I proceed to let her know how rude it is to assume because I'm a man that I don't belong there. How do I know it's because of my appearance is because this isn't the first time it's happened. Now it's never happened right when I walk into the door but it's happened. I also know it's because of my appearance since my wife is an esthetician and she has NEVER been asked that question. Every woman I know in the industry has never been asked before either. So the idea her explanation of "I ask all new faces that walk in" is complete BS!!!!! I choose this industry because it's suppose to be a business of no judgement. Yet the store we need to go to buy our supplies judges. This women wasn't resentful or sorry for judging me. She was full of excuses and reasons why she did what she did. There's nothing more annoying than someone who can't just own their mistakes. And she was full of them. She had no interest for a suggestion to maybe treat her customers better. Again with an excuse. As I walk out of the store it reads on the door "licensed professionals only" I think to myself and look back and say to the women it even says it on the door. She either assumed I couldn't read or I was going to try and get the products without a license. Either way she thought I didn't belong. I have been to dozens and dozens of cosmoprofs. From Seattle to Phoenix and by far this women was the peach of them all. Avoid this store at all costs. Maybe they won't make any money and will have to move on from what seemed to be a manager that is tanking a store.

I paid for show tickets from this location and was never able to get registered all the access…read morecodes wouldn't let me into the class talk to store employees they apologized sent emails to the district office and I got no help so I paid money for show tickets and never saw the show I'm looking for a new product distributor and new beauty supply.

This place is getting over on their customers. I went to this beauty supply store and got five…read moreitems; the total came up to $34.44. The guy basically made up his own prices for everything; I had to ask for a receipt because he didn't put it in the bag or give me one right away before leaving. I would never go to this place again! This is not how you supposed to treat people and over charge.

I love this place. I've been going for years. It is family owned and it has majority if what you…read moreneed. Braiding hair, tracks, wigs, lace fronts, and half wigs. The have a big selection on perm, shampoo, conditioners, and hair growth products. They always have someone to help on the floor and someone to work the cash register. The sections are typically organized everything is sectioned off. The prices are good and sometimes high but if you want quality hair you will pay. Regardless the service is great.

I came in to pick something up for my wife. And I wasn't really greeted whatsoever the manager was…read moreto busy gossiping then turned to me and said show me your phone it's DoorDash right. Store is clean but they definitely need to learn better management skills and retail skills

Great customer service at this location every time I go in. I also get my haircut here and Loni is…read moregreat.

I ordered a 32 oz. bottle of hairspray so I can refill my smaller spay bottle. I was direct to your…read moresupply option through Amazon. I received a large 32 oz. bottle of liquid sealed with one of the paper covers but it did not have the screw on lid to use once the paper cove was removed. This completely defeats the idea of refilling smaller spay bottle. I am now left trying to find an. alternative contain for the liquid until I am ready to use it. it was immediate obvious the screw on lid was missing, so I believe the individual who packaged it deliberately chose to send I useless bottle. Very poor customer service.

Great experience! I was able to pick up what I needed and pre order products that I wanted to try…read moreout. Love that they can order brands theg may not normally carry in store so I can get everything in one spot. I normally get my hair done at the Salon Blissful locations in Peoria so this shop was a nice surprise. ​

Absolutely amazingly friendly staff and every product that could fit in that space is in thereread more

Nationwide Nail Supply is intriguing and stacked with all things beauty. This store is family owned…read moreand operated which means all items are affordable for both the professionals as well as the every day customer. Inside you can find anything and everything from various choices of nail polish, monomers, acrylic powders, nail tips, eyelashes, tools for the trades, all products for both manicures and pedicures, infused cuticle oils, dips, jewels, glitter, nail files, various shaped nails, finger, hand and foot models for practice, dremel files as well as all associated hardware and tips. This place also carries brushes, barbicide, lotions, sugar scrubs, waxes, bonders, primers, empty nail polish bottles for filling plus so much more! Nationwide Nail Supply carry professional products in large gallons for purchase as well as these same wonderful products in smaller quantities for the every day customers and speaking of customers; customer service here is phenomenal! Both husband and wife have extensive knowledge of every product they offer and all question are answered with care and patience. I 100% recommend Nationwide Nail Supply and hope to see this business flourish.

I had a great experience with Patrice. She is a sweetheart. She helped me find a shade of…read morefoundation and was so patient with me. The only reason I have to give 4 stars is because the other employees were rude when I initially asked for help and seemed more interested in gossiping than helping me. Luckily Patrice took over and made me feel comfortable.

I recently went to this Ulta and it was my first time going to this location and definitely my…read morelast. While looking for products an employee helped me out and she was lovely and attentive but it wasn't until I got to the checkout where the customer service went downhill. I only had three products and the girl who helped me on the register was rude and dismissive. Having shopped at Ulta for years I'm used to the routine where they ask me about the credit card and the donations etc. But I might as well been ringing myself out because I had received no such conversation or interaction with the associate originally ringing me out. I can understand it being a bad day for someone but this associate was clearly in a good mood because instead of being greeted like normal, I was instead met with staff gossiping. Being a customer I don't want to overhear an associate stating she wants to "kill herself" when another associate is scheduled for the same day. Joking or not, it's unprofessional and had she been paying attention to the routine she's supposed to follow she was busy gossiping and paying attention to everything besides going through the checkout process. As I was getting ready to pay I was having issues with my card, and what felt like less than a minute she interrupted me getting ready to pay by stating "Is there an issue" in a rude tone. As someone who currently works in retail I understand how wording and tone can go a long way when interacting with customers. The tone and attitude in which she spoken to me had completely caught me off guard so I proceeded to step aside after she had urged me to step away so she can assist the next customer. Again, I can understand if an associate is having a bad day but I couldn't help but notice a change of attitude as she helped the next customer. Thankfully the next associate that had helped me finish the transaction was much more what I expected from an Ulta associate to be like. So thank you to Trish for actually doing your job and giving decent customer service. After processing what happened I made sure to call the location and speak to the manager to ask the name of the associate who was originally helping me because she was not wearing a name tag. Jaime the manager on duty had remained calm and respectful even as I felt myself speaking emotionally over the phone and let me know the associate's name who originally helped me was Giselle. Normally I wouldn't go to such lengths to reach out to customer service but Giselle's attitude was so unjustified, that it stood out compared to the three other associates that had helped me while I was there. It can only make me wonder what made me different from the other customers who she was so happily and ready to assist. I hope this review helps management pick better associates to run registers. The checkout experience is a make or break interaction that decides if a customer will come back, and I certainly will not be back here. Giselle, do better.

Came in to get things for my daughter and well I was given a list. So I go around ended up asking…read morethe young lady who greets can I get some help. The lady that was supposed to help just disappeared and the manager didn't seem to care but to help ladies who ended up buy absolutely nothing I know I walked the store for another 13x before the girl up front said I'll help point you in not supposed to leave my post they'll yell at me. Well she did leave to help and I really wish I caught her name because the manager didn't know her own employees name nor the cashiers gotta love that holiday workers work harder than the full time workers.

I used to go to Macy's back in the day where they would color match you for foundations. Products…read morewent away, and others changed their ingredients. Most contain butylene glycol, and for some reason, my body says no! I wanted to find another foundation, but didn't know where to begin as the department stores didn't carry clean brands, and how many would I have to by from other stores trying to find the right color? I waited over 7 years. I found a NYX concealer stick I was using, but they too joined the butylene glycol band wagon. I was so happy visiting Sephora. The Arrowhead location offers more than their Kohl's locations. They will even color match you. They have devices that can look up the ingredients for you. A sweet gal color matched me, and I double-checked the ingredients before my purchase. Then she turned me onto another brand, Haus. I was sold. Loved it. Then I drove home and started feeling ill from the color matching application. The next day, I returned it luckily still unopened. Either way, they have a great return policy with a receipt. I couldn't get any assistance during my second visit as they were too busy. I came back the other day when it was quiet. They save your information with color match in their system. It made it so easy to pick up where we left off. I was able to take home a sample of the product. I wish I knew this service was available sooner. I was able to get color matched and sample the product. Just like back in the day. That sold me, and I was able to fulfill my goal of over 7 years to find a new go-to clean foundation. Yeah!!! That simple little service didn't take much time, made a sale, and a new regular customer.

Made a purchase last week of multiple items. When I got home I realized one of the items I…read morepurchased was the wrong thing. I drove 30 minutes to bring it back to simply exchange it for the right one. I was not asking for a refund. It was a $20 item. The owner (wife) of this establishment was rude and refused to allow me to exchange the item although I had a receipt. It is NOT stipulated on the receipt that there is a No refund policy or No exchange policy. She refused to even discuss it with me when I explained all of this to her. She just turned her head to me and walked away. Buyer beware!!!

I called and this guy answers and tells me they have my product. I drive 45 mins here after being…read morelied to on the phone that they had a product . When I arrive I go to look and I am being watched by the door guy. He was watching me like a hawk. Leaving me feeling uncomfortable and anxious. I see a product for the price I was told on the phone but it was a smaller size. I ask this door guy who decides to argue with me while I ask why I was told they had what I needed and they did not. He tells me I should go to the other location and he would be happy if I did that instead. He wants to be argumentative the entire time instead of offering me solutions. Kept blaming it on "whoever I spoke to" and was even putting his hands over his head telling me he don't know what to tell me. I will never come here again after being lied to, then disrespected , rude, shamed for wanting to support a business.