1. Armstrong McCall

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Glendale, AZ

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Armstrong McCall

2.7 (12 reviews)
Closed • 8:00 am - 5:30 pm

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8 years ago

Worst customer service I've ever encountered! Manager is ok but sales reps don't know ass from elbow. And very very rude

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SEPHORA

SEPHORA

3.3(106 reviews)
3.4 mi
•$$$

I used to go to Macy's back in the day where they would color match you for foundations. Products…read morewent away, and others changed their ingredients. Most contain butylene glycol, and for some reason, my body says no! I wanted to find another foundation, but didn't know where to begin as the department stores didn't carry clean brands, and how many would I have to by from other stores trying to find the right color? I waited over 7 years. I found a NYX concealer stick I was using, but they too joined the butylene glycol band wagon. I was so happy visiting Sephora. The Arrowhead location offers more than their Kohl's locations. They will even color match you. They have devices that can look up the ingredients for you. A sweet gal color matched me, and I double-checked the ingredients before my purchase. Then she turned me onto another brand, Haus. I was sold. Loved it. Then I drove home and started feeling ill from the color matching application. The next day, I returned it luckily still unopened. Either way, they have a great return policy with a receipt. I couldn't get any assistance during my second visit as they were too busy. I came back the other day when it was quiet. They save your information with color match in their system. It made it so easy to pick up where we left off. I was able to take home a sample of the product. I wish I knew this service was available sooner. I was able to get color matched and sample the product. Just like back in the day. That sold me, and I was able to fulfill my goal of over 7 years to find a new go-to clean foundation. Yeah!!! That simple little service didn't take much time, made a sale, and a new regular customer.

Came in to get things for my daughter and well I was given a list. So I go around ended up asking…read morethe young lady who greets can I get some help. The lady that was supposed to help just disappeared and the manager didn't seem to care but to help ladies who ended up buy absolutely nothing I know I walked the store for another 13x before the girl up front said I'll help point you in not supposed to leave my post they'll yell at me. Well she did leave to help and I really wish I caught her name because the manager didn't know her own employees name nor the cashiers gotta love that holiday workers work harder than the full time workers.

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Sally Beauty #1668

Sally Beauty #1668

3.3(13 reviews)
3.1 mi
•$$

Really can't think of a negative about this shop. Every one I've every been to I have had the luck…read moreof a very knowledgeable patient sales worker who will help me with all my hair dye questions. They have saved me so much money I'd have used at a salon. I went in to return basically an entire shopping trip worth of items, I could make up my mind. The girl behind the counter was more than understanding and she even returned an item I thought was going to end up in my makeup box of unfortunate mismatches. So pleasant surprise So ya. Great staff. Quality products. Nice prices when you compare it to a salon visit. Fun makeup brands that are new to me, and sales. Never don't go. ;) K go

Sally Beauty Supply offers limited products for hair and nails, mostly if you color your own hair…read moreat home, then you can purchase professional grade hair dye and developer here. Prices are not cheaper than other places (in-person or online). Sally's is a "convenience" store of beauty products. This location is next door to a busy Target and it always seems to be short staffed. One available associate juggling shoppers who need extensive assistance while a line of customers ready to check out continued to get longer... The associate directed their attention to the individual who had a slurry of questions, instead of ringing up customers who were ready to check out. Better training on multi-tasking customers is highly recommended. I left my unpaid merchandise and ordered similar product with an online competitor. Shopping online is easier...

Armstrong McCall - cosmetics - Updated November 2026

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