Fantastic service, and incredibly knowledgeable. Even provided some guidance on a repair that I…read morewas doing myself that saved me a ton of money and headaches. This will be the only shop I use from here on out and I'll be telling everyone I know to make this their first stop for repair and service

Ok so here we go, we had a 2005 Acura MDX with a new transmission. we drove it to California and…read moreback after it had over 200K on the engine. Great family/boys trip. Truck belongs to my son. I say son "you change the oil and schedule the timing belt to be replaced its a honda if you don't do this the engine will blow" my son "will do it next week" two weeks later timing belt goes engine is shot. call around hard engine to replace several versions nobody will guarantee price. I call Kenny he give me used engine cost and labor I say great!! have car towed to his place. Gave him 1700 Cash up front (was nervous as hell, I don't know him he don't know me not best part of town). We hit several snags a long the way all of which require additional money which I only sent an extra 250 (again I have restored several vehicles so I know the mechanic is always going to ask for additional cash at some point and I have learned to say no and cut my losses and leave it up to the courts if I have to. needless to say no problems with the cash. Kenny stayed in touch returned my calls tried his best to explain the delays and we communicated. Now the biggest issue here was time. It took more than a month to complete this job. I am cutting them a break here because I have talked to several folks who explained that Honda made several different engines for this model Acura and it can be a pain even with the vin to get the right one used which is why folks generally go remanufactured and it ends up costing more. there were some additional cost at the end that I had to pay like alternator and axle replacement but it wasn't to bad so they get a pass on that as well. I would give them 3.5 stars if I could because of the amount of time, but the quality of work they did on the truck has proven to be awesome!! we have driven the truck from Richmond to va beach and back several times no problem Richmond to Baltimore several times no problem. check engine light came on but probably EGR issue. bottom line truck is running good and the mechanics he used did dam good work!! If you have the time dude was trustworthy and got the job done. Kudos to you and your brother!! good work!!

If you need to rent any kind of equipment, this is the place to go. They have everything you could…read moreneed, from tillers to sump pumps to ladders to pressure washers and much, much more. They test any equipment before they send it home with you, so you don't have to get all the way home only to find it's not working properly. They'll give you detailed instructions on how to work whatever you're renting as well, which has proved very helpful. They have a great website so you can look up all the tools before you go. Prices are very, very reasonable. But perhaps the biggest reason you should choose Rental Works over any of the other rental places in town is how incredible their customer service is. The gentlemen there will treat you right. I've been using them for a couple of years and every employee I've ever interacted with has been helpful, polite, and gone out of their way to make me happy. Once, I had to rent a sump pump in the middle of a bad winter storm. It was so icy I couldn't bring it back the next day and they didn't even charge me a late fee. Needless to say, I couldn't be a happier customer.

Rental Works saved the day for me. I had lost the keys to my storage lockers in our condo building…read morein downtown Richmond. Mind you, I have four separate storage cages with four different padlocks for them. I tried cutting the locks off with a small hacksaw with no luck. Next I tried a small bolt cutter borrowed from a neighbor... nada! I then "yelped" "tool rental" and up popped Rental Works conveniently located on W Broad St just off I-64W. Called them, they answered immediately (this is Saturday morning mind you), and found they had a heavy duty bolt cutter with 36 inch handles. They promised to hold it for me so I zipped out to their Location from downtown in less than 15 minutes. They had the bolt cutter sitting on the counter waiting for me. I took the minimum rental time of half a day (4 hours) for all of $12.00, drove home, easily cut the locks off and drove back to Rental Works where they actually met me in the parking lot with my receipt, a hearty congrats on getting the job done and sent me in my way. A long story I know...BUT I'm not sure I've ever had such great service from such knowledgeable and friendly guys. Almost wish I had more locks to cut off. Rental Works is definitely my "go to" tool rental" place from now on.

Nice but pricey! We got the speed queen commercial laundry machines that were commercial grade…read morequality. James was awesome with his sales and service expertise. This appliance store isn't like those big box stores where personal customer service is "dryer" than plain toast! Here you get primo customer care and support! So, the prices are worth the extra "change"! Next time we need to upgrade our kitchen or laundry appliances, this is the place to go!

This is the place to come for great prices. One-on-one care and personalized attention, and trusted…read moreadvice. I have purchased so many appliances from this place, to include some for my daughters. This is better than one of those big box stores (Low-s or Hom- D-pot). You might get appliances installed the next day, but you really can't trust the installation. The Appliance Place has certified employees who know how to install washers, dryers, refrigerators, stoves, and ovens. I have bought all of these, to include a garage fridge which works well in cold weather in the winter and in hot weather in the summer. I won't go anywhere else!

I recently had an in-home service visit for a broken lid latch on my washing machine. I had clearly…read moreexplained the issue over the phone and even offered to send photos beforehand, but that wasn't taken up. When the technician arrived, I showed him the small plastic latch piece that had broken off. He only briefly looked at the washer itself and quickly concluded that the issue required a full lid assembly replacement costing around $400-$450, along with an $80 service charge for the visit. Afterwards, I purchased the replacement latch part from another appliance store for about $13 and replaced it myself in a few minutes after watching a repair video. The washer is now working properly. My concern is that the specific broken part I identified was not really evaluated, and the diagnosis felt very quick given the simplicity of the actual repair. I understand technicians rely on experience, but in this case the solution turned out to be far less complex than what was quoted. Overall, I left feeling that the issue wasn't fully considered, which led to an unnecessary service fee and a much more expensive repair recommendation than was needed.

We went to Lipscombe Appliance since I thought we needed a new clothes dryer. I wanted to buy local…read moreand not use a big chain store. The gentleman there asked about the issues we were having. He then suggested that, before buying a new dryer, we first get the dryer vent cleaned. He also suggested a reputable company for the vent cleaning. After the cleaning, everything is working fine. We really appreciate the help and honesty we got at Lipscombe Appliance. Would definitely use in the future.

Blazer has serviced our Tree Service needs on two(2) occasions. They removed a very large tree that…read morewas a falling danger to our house. Much care was taken when felling the "monster" size tree and it was done without any damage to our home, yard, or flower beds. Our second use of his tree services was due to a storm fallen tree that struck our home. He was contacted and came the same day as our house was damaged and also power lines were down. His crew and equipment removed the tree/limbs/etc. and hauled it away. We will certainly use Blazer Tree Service for any future needs.

These guys provide top notch tree and stump grinding service. They were so quick and efficient…read more I've had them out several times. Their quotes are competitive that they are my go to tree service. I highly recommend them.

They have hit the reset button to take care of things under my crawl space & are doing an excellent…read morejob. They should be finishing up this wk coming. I would recommend everyone to them. They care, have patience, put efforts in their work. 5 & over for their stars.

I have had an annual inspection contract with Hickman's for years. The pricing is appropriate, and…read morethey are very responsive if you have questions or suspect issues. Inspections are thorough and on time. I have had several treatments from them as well, principally perimeter spraying for ants and spiders. Again, everything went as expected. The service techs are friendly and respectful of property and don't demand payment on the spot -- they tell you just to call the office with your credit card (but will also take a check on the spot.) Glad to be doing business with them.

I live in Prince George County, VA and had 2 site visits by Generac Elite Pro + dealers. They both…read morerecommended the 26KW generator, but Generator Supercenter of Virginia (Richmond, Va) had the best plan calling for 2 220 amp automatic transfer switches instead of 1 300 amp automatic transfer switch-which would have required one of our AC units to be moved (at considerable expense) In addition, a cellular Gen monitor was included in the package! On the day of install, the crew (James Ricketts, Gavin Clark, and Jodi Tignor) worked very efficiently, competently, cheerfully and answered all my questions without making me feel ignorant/stupid. I am very pleased with the attention to detail, professionalism and the tidiness of the installation. Most importantly, The WAF (Wife Acceptance Factor) was very high!

Had a technician come out to fix our solar generator. Arrived explaining he didn't know how to…read moredeal with it because it didn't have a motor. The lady who scheduled it explained that if he couldn't fix it, they'd send a supervisor. We were very clear when scheduling it was a solar powered generator. Instead of sending a supervisor, they referred me to their competition. Not even kidding. Still charged a trip fee explaining we didn't know our own product (although generac is literally written all over each component). The competition they suggested was helpful at least. So there's a star.