I did yelp projects and just started to reach out to everyone. Immaculate Used Cars replied so…read morequickly. A couple of places were replying as well, but these guys seemed to respond better. They are very honest and I didnt feel like I was going to get scammed. I was a little nervous walking up to a used car dealership. But everything went great. I even threw the invoice into chatgpt to make sure the pricing was well. The other amazing thing was, I bought front break pads from the Mercedes dealership and I asked them if they could use those and change them since I couldnt return it back. They said yes! This is unheard of. Most service companies make money off of parts. But these guys were great. The dealership was clean and everyone was nice. I do most of the work myself because I want to avoid people scamming me. I have already told 4 people about this and plan on posting about it on instagram to let everyone know. Companies need to know if you dont scam people and work with them they will get more business. But companies are trying to get as much from customoers. Thank you KC you were the best! I will reach out for sure. Thank you for communicating so well and being available and very responsive. Work done: Replaced rear brake pads (new pads provided by the shop) Replaced rear brake rotors (new rotors provided by the shop) Installed a rear brake pad wear sensor Installed front brake pads that YOU already bought Rotate & balance tires Free multi-point inspection

Amazing group! They are accommodating, I will definitely call them again next time I have engine…read moretrouble.

I would happily recommend Tooele Motor Company. We had a good experience buying a 2022 Chevy Bolt…read morefrom them. They were happy to let us drive the car, even though they were awaiting a battery recall for the vehicle. As we drove and had concerns, they were willing to take the car to the shop and immediately address them. As I had questions on the car's condition, they provided us with both a CarFax and repair history, and they gave us more information on the history as we cane up with questions. We had to wait for the recall to be completed before we could pick up the vehicle. We did a deposit that went toward the down payment and waited for Chevy to get the battery sent out here for the recall. The folks at TMC kept in regular communication with us and worked with us to get the financing set up (through pur independant financer) while not having us get charged until the car was in our possession. Finally, our rep, Ethan was great. He worked with us through the whole process, and he was always receptive whenever we had questions. Even when we were waiting a while for the recall and regularly texted him to check in, he was patient and helpful. He even wished me a happy birthday before my parents did. And, when it came time that the car was ready to be picked up, he worked with my crazy schedule and my spouse being out of town by driving an hour to bring the car directly to my house. He was a highlight through the whole experience. I am happy with my whole experience, and I love our new vehicle!

Had a large selection of new and used , ram chevy and ford .Bought a new ford it was quick and…read moreeasy! Thanks

Ryan was amazing--from the very beginning until everything was perfect! Customer service is…read moreclearly really important to them, and it shows. Everything was so easy. They will be the first stop next time we are searching for a car. Thank you!

I can't say enough good things about this dealership! I initially worked with Cole and he was able…read moreto help me find the perfect car for me. On a later date, Cole, Kelly, and Andy went above and beyond to help me again. They even took the time to look at a car for my daughter that wasn't from their dealership. Everyone we worked with was kind, not pushy, knowledgeable, and genuinely cared about helping us find the right fit. It's rare to find that kind of honesty and service these days. You can tell this is a wonderful, family-owned business that takes pride in treating people right. I would 10/10 recommend doing business with them, they've earned our trust and our future business!

I purchased a back lot car from Tooele Motor company the sales and service staff were friendly, and…read moremade sure the car was road worthy. I appreciate their honesty and assistance in helping me get an inexpensive used car. Thank you Tooele Motor company team.

I contacted this dealership after seeing they had advertised a 2021 Jeep Gladiator Rubicon on both…read moreKSL and their website for $38,920. I thought what an incredible price! I contacted the dealer to confirm the price and make an appointment to purchase it. I spoke with the sales associate who confirmed the price and availability of the vehicle. The next thing I did was contact my bank to obtain financing. After obtaining financing and beginning my 45 minute drive to the dealership I received a call from the sales manager. They told me that the price was actually for a Sport model and they would not sell me the Rubicon for that price. I appreciated the call before I actually arrived at dealership. However, the dealership made no attempt to change the KSL ad or their website for at least the entire day. This was a clear case of a bait and switch to get me into the dealership and switch me to a different lesser model. I now have financing for a vehicle which hurts my credit and no vehicle to show for it. They say they're "A new company, a new philosophy." But still the same old tricks.

Hands down, best car buying experience I have ever had. The Sales Manager Joe was the pinnacle of…read moreprofessionalism from start to finish. Our Sales Rep John knew every detail of his product and provided us outstanding service on the day of delivery. I traveled from NV to Provo GMC to purchase a truck since the dealerships in Las Vegas had limited inventory and wanted to be difficult when it came to closing a deal. Not the case with Joe and his team. They responded immediately to my online inquiry and notified me they had two of the vehicles in stock. By the end of the day, we had agreed to a price that was lower than any other dealership had quoted me. On top of that, they promised to hold the vehicle for me until I could drive up from Las Vegas. The day of delivery could not of gone smoother. The truck looked amazing and John made sure we understood how everything worked since I was upgrading from a 2006 GMC Sierra that lacked all the new tech. John has even reached out a couple times post purchase to make sure I have no questions. Bottomline, I give Provo GMC my highest marks and whole heartedly recommend them. They operate with transparency and integrity, which made working with them a fantastic experience.

Expectation vs. Reality…read more I purchased a vehicle from Provo GMC and have driven it less than 2,000 miles. In that short time, it's already been in the shop three times and now it needs a completely new engine. Before the engine failure, I even tried to sell it back to Provo GMC at a financial loss, hoping to cut my losses early, but they wouldn't even consider it. It's clear to me now that there were underlying issues from the beginning. I'm incredibly disappointed by how this situation has been handled and by the lack of accountability from the dealership. I expected better both in terms of product quality and customer care. You have my all my info to call me so just do that!

Great customer service experience and really straight up dealership! They aren't pushy and are…read morewilling to help you get into the right vehicle.

My jeep after 400,000 miles went down I was need of something, I went there because I wasn't…read morelooking for anything new,I expect a few issues but not what I got.. I was charged for a state inspection and emissions which are not required in my town.. he claimed it passed but it didn't, the brake pads barely had any pad on them and the wheels bearings where gone. These are things unless you have to take the tire off to find out.. so up on test driving it and looking at wouldn't have seen.. as for the emmison now way it passed with the original spark plugs in it. Missing air filter and a bad map sensor. Brandon was also pretty rude to me he said a few things I just brushed off . He didn't know my situation and saying what he said to someone that's a three time cancer survivor and has worked then them never asking for a hand out .. was pretty bad .. I won't recommend this place unless you want to put tons of money into the vehicle oh ya besides clean out all the rat shit and dead bodies under the hood. And in the cabin filter box

If you want to feel like you're an idiot...come here…read more If a half star was allowed I'd choose it. Mike is just as big of a jerk as the previous post mentioned. They won't honor their word and once Mike gets any kind of pushback from the customer...watch out. I wish there had been more customers on the lot (if that's what you want to call it) when Mike stood and shouted at me in the doorway of his building. To be fair I did end up calling him am a**hole and walking away. Go somewhere else to find a car. The selection is extremely limited and the customer service is conditional.

I bought a F-250 from them and the car underwent a Bluestar inspection. Since this was a used…read morevehicle I was happy to see an independent inspection. It gave me more confidence buying from them since there's a stigma around buying used from a dealer. Obviously they made money off me, that's just what a business is. I still felt I got a good deal since it was priced under blue book value. After driving the truck for 3 days, it wouldn't start. It was simply a bad battery. Needless to say I was a little pissed off. I just spent 25k and the dang thing wouldn't start. They were happy to accommodate me and they said to buy a new battery and they would reimburse me for my purchase. I haven't had time to drive down to get the reimbursement but I'm happy to see they are willing to do a little extra to keep me happy. I'm happy with my purchase there and I would buy from them again. I drove down there from Davis County because they had a great deal on what I was looking for.

was sold a Q7 wasn't told about the crack engine block. ether Family Auto or someone put a bandaid…read moreon it till I got sold. Leo sold me an extended warranty that said they won't cover the problem because it preexisting problem YOU BUY A VEHICLE FROM FAMILY AUTO YOU'LL BE A BIGGER FOOL THAN ME. YOUVE BEEN EDUCATED MAKE GOOD DECISIONS

Great experience with these guys! They were knowledgeable and vehicles are listed at a fair price…read morewith no need to haggle. No high pressure sales staff and no surprise hidden fees or last minute "required" microdots or undercarriage treatment or whatever.

Employees are nice and respectful. They'll get you in a car you want and are flexible with updating…read moreagreements

Kaly and Simon were extremely kind and so supportive!!! I felt very comfortable in their location…read more Great customer service!!

Jakes Towing provides great service. They're prompt, they're efficient, and they work safe. They…read morepicked up my son-in-law's car from the airport, to their home in Stansbury Park. At a later date, they towed the same car to the Fast Lane Garage in Grantsville, all done with expertise, efficiency and safety. Using Jakes Towing is a wise choice that you will not regret.

AWESOME service. I called Jake's Towing in Tooele,UT on a Sunday evening. he came right out (15…read moremin) and took my truck to the dealership. He was fast, efficient and affordable. I HIGHLY recommend Jake's Towing in Tooele, UT.