I receive care at Smile Shine Dental in both Patterson and Riverbank, and my experiences have…read moreconsistently been excellent. This is true not only for myself, but also for my Spanish-speaking parents, who have been patients there for many years. The team is professional, welcoming, and attentive. Ardi, the manager, is highly engaged and ensures the offices run smoothly while patients feel well cared for. I especially appreciate the bilingual environment--many staff members speak Spanish, which has been incredibly helpful and comforting for my parents. Dr. Jas is exceptionally kind and attentive, always making sure I am comfortable during procedures. At my most recent visit, despite my fear of needles, I felt completely at ease and did not experience any discomfort. I look forward to continuing my care here, especially with upcoming orthodontic treatment. Thank you to the entire Smile Shine Dental team for your outstanding service.

Please don't go here, they billed my insurance for services they never completed, said they called…read moreto confirm my appointments and never did, and when I called to have the manager call me, she didn't, they never followed up to see how I was after my services. They make it seem like you're the problem not them. Did a filling wrong so ask for them to take an x-ray after you get it done here to make sure they did it right. If I can give a zero star I would!

Quick and easy. Went there for consultation for my daughter's braces, they took x-ray then Dr…read more Samra sat down with us told us the plan and cost. Everything went so well. Fast and easy, the office ladies are nice and friendly. I find it also cute that they put this board outside to welcome new patients.

I was referred here from Dr. Bhangu's office and couldn't be happier about this place…read more I had been wanting braces for a long time and finally got the ball rolling. From checking in to leaving was flawless! They had a cute sign out front greeting the new patients, which I thought was pretty neat! The front office ladies are very nice. Harveet took me in, had pictures taken of my teeth, as well as X-rays. She explained every step which I truly appreciate! Stephanie & Dr. Samra took over and went over the pictures and X-rays of my teeth and basically what course of treatment he recommends. I'm so happy with my first experience and so excited to have my braces put on! If you're looking for an orthodontist, look no further. Dr. Samra is your guy!

Quality, throughout and caring. Champion was my ortho when I was a child, he remembered me and took…read moregreat care of my kids.

Finally, braces off! Dr. Champion - you rock!…read more It has been a fantastic experience with Dr. Champion and his team of staff. Everyone has been so professional (from the phone to front desk receptionist and orthodontics' assistants at the back). This place feels so warm with full of happy faces. I highly recommend this place. From the bottom of my heart, Dr. Champion thank you so much for giving me the smile that I've always dreamed of. God bless!

I would recommend this Orthodontic! Dr Heiner is super friendly and polite! I feel comfortable…read moreattending this practice and the staff is friendly as well. I'm so glad I am getting my teeth worked on through him. I have definitely seen improvements with my bite.

Sadly, I can no longer recommend this practice. My kids have been treated here for about 10 years…read morenow. My daughter's treatment went great and she finished about a year ago. My son's treatment/service has turned into a nightmare over the past year. Here's what we've been dealing with: -A high staff turnover rate. There is never the same workers when we go in. The ones we've interacted with seem very unfamiliar with my son's treatment plan. Heiner seems very impatient with staff at times even making comments to me personally about his frustrations and it makes for some awkward vibes. It was never like this until recently. - We drive 40 minutes each way to go here and have had 2 appointments in the last 2 months where we drove there for nothing. One, he called in sick as we were pulling in the parking lot for our appt. They couldn't even call me, they text me. The other, we went to the appt and they said they felt bad they should have called me and cancelled because he wasn't in and they couldn't help us. There was no respect for our wasted time what so ever. - They no longer answer the phone. I had tried to get thru several times in one day and instead of answer they text back (obv have caller id) and say they will call back. So weird and unprofessional to do biz like this. -Heiner has become frustrated with my son's lack of progress on closing a gap. Has made the comment numerous times that we are causing him to lose money because my son is over treatment time. This made me mad after about the 4th visit hearing this comment so I told him nicely to just remove the braces. He and staff were not happy about that. I was told by a worker there today that we are termed "non-compliant" now so if we need anything further they will "charge us whatever". I have no idea what she means but I don't really care anymore. We are done. -They've been telling me Heiner will call me for 2 months now. No call yet. Today I was told she can get my son an appt to just get his final retainer and end treatment but warned me of a high probability we still won't get to talk to him. To be honest, I don't really know what's going on here. Whether it's just a bad staff with bad communication or if Heiner just isn't into it anymore like he used to be I don't know. But the past year has been really bad for us and I look VERY forward to completing this treatment and being done with the place all together. The vibes are all bad and uncomfortable these days. And it makes me sad the way it is now vs. what it used to be.

Both of my children go to Dr. Hyer for braces and we all like him! He is quick and thorough and…read moreanswers our questions. His staff is great also! I am so glad we chose Dr. Hyer for my kids' orthodontist.

Dr. Hyer and his staff are great! I had my braces placed here and could not have been happier with…read morethe results The dental office is always very clean and they are very organized with their scheduling. I highly recommend this place for yourself or if you know anyone who is looking for an orthodontist.

Took my first son here abs had the BEST experience. Returned today with my other son and daughter…read more Such a great knowledgeable Dr. and staff. They also had fresh snow cones on the way out. Love the family vibe

Dr Trosien is the best ortho anywhere around here. He's so great with my kids, and does so much for…read morethe community. He's truly a gem and I'm so glad my family found him for our ortho services. 10/10 recommend

I have been with NEW SMILE for about 9 months and they have been so accommodating. Staff are very…read morefriendly & knowledgeable, they inform me well so I never feel lost with my visits. I am satisfied with the progress I've had so far since transferring here, with this care they have given me more confidence with my smile. I am very excited for the final results. I definitely recommend them

This dental clinic is terrible. Last time, my son and daughter had braces, and when they finished,…read moretheir teeth were crooked and not aligned. When we went to ask, the doctor said it was due to the jaw. I proved it wasn't the jaw, so the doctor switched to saying it was the teeth. I showed him that before the braces, my children's teeth weren't like that, but the doctor blamed it on the fact that they had suggested extracting teeth earlier. I told him that he had said he would see if it was impossible to do it, and if not, he wouldn't. That's the dentist's job; he knows what should and shouldn't be done. He's still ignoring it and hasn't made any adjustments. After the braces, their teeth look worse than before. The worst part is that I had both of them treated at the same time.

If I could give a ZERO rating I would! Scheduled the appt in January 2025, confirmed insurance…read moreinformation twice and nothing more was said. Then received over 50 text messages advising me to confirm appt, which I did and to fill out online paperwork which did as well. MORNING of my appt receive a text from another number advising me to call the office as my insurance was not valid, which knew was not true. Actually they are no longer in my network as of Jan 1, 2025 PRIOR TO ME MAKING THE APPT AND RECEIVING THE 50 TEXT MESSAGES confirming everything. When called the office the accounting mgr Kathy I believe was rude and talked over me avoiding why was I not told this information when making the appt. She was very rude and said "it is not our problem to confirm insurance", uhm yes it is! My teenager is now back to the drawing board, I have to pay for another scan at another office and he has SR pictures just months out but will have to deal with teeth issues in the pictures. I did my part to confirm everything and this office did not do theirs. RUDE RUDE RUDE RUDE! I would never recommend this place ever.

My kid is now having trouble biting his food and has an open bite and jaw pain after going to Dr…read more Jeremy West. He did not have any of these problems prior to this orthodontic treatment. Initially Dr. West told us treatment would take just a little over a year and then kept giving us excuses for why things were not going well and why it was taking so long. Our dentist warned us to switch orthos after seeing how bad the situation had gotten. At this point our the current orthodontist is telling us my son might end up needing jaw surgery to fix his bite. I would not trust your kids mouth to this orthodontist. He spends very little time on each patient and doesn't take concerns seriously.

Very hospitable, they get straight to work after getting called back. I never have to wait long up…read morefront and Dr. Barton is a very nice guy, his jokes make my day bette. They definitely care for their patients, they offer toothbrushes if you want to clean your teeth before your appointment, and so much more.

Horrible customer service. Had an appointment at 3:40. I came all the way from north Modesto. I got…read morethere at 3:55. I explained to girl at front desk that there was horrible traffic. She said I know there was a accident. I told her it was bad that it was bumper to bumper traffic. That my navigation said I would have been there 14 minutes early but because of accident I'm late. That I had all my paperwork filled out. The girl at front desk then got an attitude with me and said that I can't be seen today. That I would need to reschedule. No way. I'm going to go somewhere else closer to home. I've never dealt with an office who has such a lack of empathy for their customers.