The General Manager called me and we agreed on a solution to overlay the repair to make it…read moreinvisible. The repair is now complete and done to my satisfaction. Thank you following through on my comments. I did not rate them with five stars due to the initial issues I encountered.

Significant crack in foundation required immediate attention. Dave, Nick, Pasquale, Aaron, Brent,…read moreJayden and Carter completed the labor, in the HEAT and humidity with no complaints and with extreme professionalism. They were in and out in six days and left our home clean! GREAT company and employees! In addition, the young men were polite and thoughtful.

Great customer service! We had bad flooding in our basement last year and received multiple quotes…read more We decided to go with Professional Basement Services for multiple reasons including their overall honesty and transparency and they did not disappoint. The crew was very knowledgeable and professional. I would recommend them.

BWM basement Waterproofing of Michigan did a good job on my basement wall crack repairs. I shopped…read morearound and believe BWM has one of the best basement systems of Michigan around.

Our basement is great! Salesman was not pushy at all and answered all of our questions. Work was…read moredone in a timely manner. They were very flexible. Also didn't cost an arm and a leg! They were a 1/3 cheaper than everdry!

From the owner: Basement Waterproofing Wall Crack Repairs…read moreFoundation Repairs Fix Wet Basements Crawlspace repair Crawlspace encapsulation Wet Crawlspace

Our house had this system in it when we moved in 5 years ago. They have been responsive and…read morecourteous. And I have to tell you, I've had a house with seepage issues in the past and I love hearing my sump pumps run with the snow melt and rain we've had. We have a useable basement. Two thumbs up!

Please read before you buy. I went with Everdry because of their warranty and high reviews. There…read morewere similarly priced competitors that used more expensive materials, but the warranty was nowhere near as good. I now regret using them due to numerous issues with poor workmanship and a lack of responsibility. Within days of the completed install I had water coming into the basement from multiple locations. I also had a leaking sump discharge pipe. The repairs involved caulking leaks and wall cracks on the visible parts of the inside wall and above grade outside of the walls. The service person advised they would not return and re-excavate the exterior to address the leaks. They blamed the issue on leaking vinyl siding without ever inspecting it. Even after being advised of numerous contractor inspections where I was able to confirm there were no siding issues with my 11-year-old house. They refused to make further repairs without me exposing the entire interior wall of my finished basement. The external leaking sump pump pipe issue could not be resolved by them after two service trips, and they refused to make further attempts and told me to contact another contractor. Most recently, I discovered via inspection camera that their in-floor drain tile had failed and filled with stone. They attempted to clear the stone with a blowbag without success. They returned and jackhammered the floor to make repairs. Upon removal of the failed pipe, it was discovered no pipe coupler was used to make the connection. Instead, the pipe was cut horizontally numerous times and pushed into another pipe of the same diameter (see photo). The trench stone entered the pipe at the slits in the connection. I hired a plumber with a longer inspection camera who observed numerous uncoupled and horizontally cut connections throughout the system just waiting to fail. The pipe was still full of stone after the repair. They returned and jackhammered the floor a third time and the floor in an adjacent room for the second time to make repairs. The flooring and walls had to be removed from these finished areas for repair. It was then discovered by running a camera in the pipe during repair that they installed a damaged pipe with two large holes under the floor allowing more stone to fill the pipe. After observing the failed pipes; one with horizontal cuts and no coupler and the other installed with two large holes. I asked for them to take responsibility for repairing the walls and floor of my basement due to a bad install. I also advised of many other issues I could not fit in this review. They refused by referring to the contract and stating they couldn't be sure it was a bad install. There was no way for me to prove the pipe was damage or installed incorrectly. This was despite clear disregard for manufacturers standards, my and their own employee's statements, eyewitness accounts and photographs. They have now, after over two years offered to return and fix the wall leaks from the outside by re-excavating. As of now they still refuse to repair my walls and floors. I understand the contract requires the owner to make the area accessible and then repair the same, but the damage was caused by poor workmanship and installation. A bad installation and poor workmanship should certainly be an exception to their contract. Update: I learned yesterday that no permits were pulled for any of their work or construction/ plumbing inspections done. I am now facing fines from the township. Based on a lack of coupler use the company also did not follow plumbing code or the manufacturers specifications.

BEWARE!!!! WOOD STOVE ENTHUSIASTS…read more.. After a long search in my area for an installer of a wood burning stove (purchased from a well known company) I found Hancock Chimney Service. All of the other companies would not install due to the fact the stove was not purchased from them.. Hancock would. Hancock Chimney charged $99 off the bat to come take a look, then they would send a quote. If I ok-ed this, the $99 would be taken off the total, otherwise you were out of luck - basically locked in. I was quoted $6,000. High end from my research. With obviously wanting the stove, I agreed to have them install. End of October 2022 was set for installation. They had called for the stove manual to be sent before installation, so it was HAND DELIVERED to them. Installation date was approaching and after many attempts to reach the installer to go over what I needed and when to expect the installer, I finally received a call TWO days beforehand. The installer ASSURED the 2 pieces I did not have (hearth & stove board) would not hold up the job. Morning of installation came and the two installers spent half the day measuring where to place the stove and looking in boxes of parts. They informed me that unforeseen parts were needed (couple elbows & straps). They were going to pick them up and return the next morning business as usual and get this thing installed!!! The office called the next morning.... $1,700 ADDITIONAL CHARGE, for the few pieces. That was the end of this disaster. Classic bait and switch.... To make this even more of a scam, they sent an invoice for $1,400??? WTF Having worked hard for a living, I understand paying the two workers for their time. But that is just unreasonable for what "labor" they did do (approx. 6 hours). They really expected me to pay a total of $1,499 for an incomplete job and a run-around. UNPROFESSIONAL! Shady company. Look elsewhere. Van I. Rockford, MI

Jason and crew showed up when promised and repaired our stone chimney exterior and replaced the…read moreinterior heat shield/liner. When they finished, you could not tell they had been here, except the chimney exterior looked great. Mortar joints repaired and sealed, an old ash door removed and replaced with a stone that matched the chimney. They're coming back to work on our driveway pillars next. Highly recommend Hancock Chimney Service.

Really, they couldn't care less if they do the job right the first time - or the second time - or…read morethird. I paid them in full - but for the babysitting I had to do - I should have been compensated. My "project manager" (Brice) who was supposed to manage the job - was a "no-show". I never got a call from him when things went sideways. He never visited the site after selling me the job. In the end - I would use someone else for my next drainage project.

Foundation Specialist did a full waterproofing system, sump pump and back up battery back in 2018…read moreand I must say we have had zero water or dampness in our basement. We finished our basement and couldn't be more thrilled with the piece of mind that we had a quality job done and the price we couldn't beat! Thank you FS