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    Recommended Reviews - West Marine

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    3 months ago

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    Jackpot Fishing Charters

    Jackpot Fishing Charters

    4.0(33 reviews)
    0.9 mi

    Thank you Captain Jake and Ben. You guys are awesome! this was an amazing fishing experience!!!…read moreThey are extremely knowledgeable and help you out with all of your questions regarding fishing. We ve had so much fun.5 stars.

    We booked our trip with Matt and were looking forward to it. It started out with Matt asking us to…read morebe there at 5 AM sharp in Racine, WI (I guessed they moved their location up North but that's good) so that we can start fishing early. And we did. Too bad Matt didn't bother to roll in until 6 AM. At 5:15AM we called and he said to stop by the fish cleaning station and he'll pick us up soon. 30 minutes later we called again and he hung up on my brother (Captain Matt must not be a morning person! Ha!). And it only went downhill from there. The real kicker is Matt's attitude. I don't know if he had a bad day or what (he actually was better towards the end of the trip) but it doesn't really matter. This could have been a lot of fun for all of us but we felt like he didn't want to be there (and yes, he did try to reschedule for another day the week before but Saturday was the only day we could do this). If he didn't want to go, he should have just cancelled the event. We would've found a different venue. As we got on board no one bothered to ask who's fished before and who's new to this. No rules were explained, no tips, no anything. Just "sit down, let's get this over with" type of approach. It's a shame because it had potential. The fishing part of the trip was fun and we landed 15 fish in 8 hours. Most of them in the first couple of hours which makes is a shame we couldn't actually start when he told us we would. They cleaned up the fish really nicely and quickly right on the boat. We actually enjoyed watched the crew do this. Pretty cool. I'm giving Matt and his business 2 stars because Yelp's description of two stars - "Meh. I've experienced better." sums it up perfectly. We'll go fishing again, just probably not with Matt, though :) So, in short - this could have been much better if the crew brought a good attitude with them on Saturday. Hopefully they will consider this next time.

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    Jackpot Fishing Charters
    Jackpot Fishing Charters - 19 lake trout 5/11/19. 194 lbs total

    19 lake trout 5/11/19. 194 lbs total

    Jackpot Fishing Charters - 2016 Monster King

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    2016 Monster King

    Tailwind Cycles - Accessories

    Tailwind Cycles

    4.6(42 reviews)
    36.0 mi•Albany Park
    •$$

    I've had a hard time trying to frame this. I'll try this…read more I had to listen to a performative dood talk emanating from the floor worker to a customer about chain lubricant that went on and on and on and on and on and on and on and on and on and on and on. And on an on an on an on and on. And on and on and on and on and on and on and on and on and on and on. And on and on and on and on and on an on and on and on and on and on. It was a long time. I waited. And I waited some more. I did some serious waiting five feet away in a red sweater. No acknowledgment. No letting me know it might be a while. But that would've likely stopped the upselling I started to see. So I turned me and my bike around and left. It's hard for me to be on my feet that long. That's why I bike. Dood has a right to be into his subject matter. Usually shops want you to feel comfortable and respected as somewhat of a priority, even if you aren't being directly pitched at the moment... it just was not a good vibe. All doods working there when I was in. Way heavy on the dood vibe. Captive audience syndrome. Sigh. Dood has to do what a dood does. I avoid places like this. Going to the bike collective in Rogers Park instead next time.

    Great place and great service. Took my bike in for a few minor issues. They took care of me right…read moreaway, didn't charge me for little things they did and answered all of my questions about my next bike (future purchase). Will definitely make this my go-to bike shop! Shout out to Jared for taking good care of me and knowing his stuff!

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    Tailwind Cycles
    Tailwind Cycles
    Tailwind Cycles

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    West Marine - boating - Updated October 2026

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