Yesterday my best friend and I went to Gurnee Mills to look for an outfit to wear to her birthday…read moreparty and we were having no luck in every store we went to no one was helpful or friendly even. It was hard to even find anyone to ask a question to. And then we went into Buckle and it was best decision. All of the girls were so helpful. It literally felt like the scene from the movie Pretty Woman where the associates were doting on her bringing her clothes to try on and making her feel like a princess. Those girls who worked at Buckle in gurnee mills on Saturday, May 16th 2026 were the absolute BEST Thank you for making my BFF feel so comfortable and helping her find the perfect birthday outfit!

I have never had a problem when walking in here and getting somebody's attention to help me out. I…read morehave bought several items here jeans, tops, and have never been disappointed with a purchase. I had to return a pair of jeans and everyone working there made it so easy to read not only return, but to just exchange it for a different brand I highly recommend this store to anybody who is looking for quality clothing.

strongly advise against visiting this location. I recently tried to make a simple return on behalf…read moreof my grandmother (with full proof of purchase and her approval), and it turned into a nightmare. The employees were dismissive and completely unhelpful. Because I originally used a prepaid card that I no longer have, they refused to issue a refund to my personal credit card. Apparently, their policy demands the original form of payment, but the way they enforce it is beyond rigid and frankly vague. The manager was rude both times I tried to resolve this, and I've never encountered such inflexibility at any other store. It's just a return! These policies are getting ridiculous and the customer service here is truly disappointing.

First, let me tell you about the door greeter/customer counter, Paula! She was the sweetest,…read morekindest, and totally had us smiling the whole time we waited to get in. Pleasant and personable. Genuine small talk that made the time go by. Once we were in, we found 3 of the same style that we loved and couldn't decide on the color. We went over and asked her for her opinion. She was AMAZING!! Helpful, gave her reasonings and really helped narrow it down to 2 colors....so we purchased both! She is such a sweet person, knows styles, trends and seasons on what colors would go best for each and what occasions. Never had that kind of personable and totally impromptu service. Paula made the visit and purchase a 10/10. Please give her the recognition she absolutely deserves!

Pretty disappointing experience. Rude employees. I bought what I needed, but will not be shopping…read morehere again. I very kindly asked if coupons can get piled, while showing them a sign that fell off to the ground. I did not mention it was a coupon at all but the girl at the register answered rudely that what I was holding was not a coupon... which I never said it was. Anyway, and older woman next to her quickly jumped on as well and basically yelled at my boyfriend and I saying, "THAT IS NOT A COUPON." Again not even letting us speak, she just kept saying how we stole their sign and mumbling stuff under her breath. I was asking if I can pile the 20% discount on the wall and the discounts already applied at checkout. My mistake was saying "coupon" instead of "discounts" but they never let me explain. Just rude. If they are so miserable at their jobs, maybe they shouldnt work here, but dont take it out on customers.

Everyone that works here is an absolute angel 100% I'm not going to say exactly what happend to me…read morebut something bad had happend and the manager her name started with an R helped me out so much! Like honestly go here they have the cutest stuff to. Amazing deals and again the workers are just amazing! Definitely coming back!!!

The car technician that worked on troubleshooting my floater Pioneer was right on! I'll definately…read morego back

Stopped in to browse and ended up learning a lot about the Verizon deals. As we were approached…read morewhile looking at the fridges. The service was great. Very knowledgeable and attentive to my questions.

This is one of my favorite stores in the mall, I've been shopping here for years. It's a must stop…read moreanytime I'm here. Prices are higher these days, but still good compared to non-outlet prices, and the selection is solid. We came looking for a decent deal on some vans and she found a cute pair in her size on sale. I was seeing some shorts and other stuff I'd like to come back and get for myself soon. They get some really cool clothing here as well as the shoes, so it's fun to check out what's trending seasonally. I actually got one of my favorite jackets here years ago. We were asked at least once if we needed any help and checkout was smooth. So, decent service. On a side note I always appreciate the music in this place, it's my style. If you're at Gurnee Mills you should definitely check out the Vans Outlet!

Serra was very helpful with getting a shoe size and I appreciate for the little tote bagread more

I was browsing around the area for some new office attire for an interview and general wardrobe,…read moreand in the process I decided to swing by the Men's Wearhouse to see what they have. Within the first minute, I was little apprehensive about shopping due to wanting to get clothing that wasn't too expensive, but I was approached by one of the store staff, Casey to be specific, who was absolutely amazing!!! Truly, Casey was a gentleman and made me feel comfortable with the tailoring process. On top of that, he was able to locate clothing within my price range which looked fantastic, and was with me every step of the way to make my experience top-notch! I will be coming back to this place regularly! Thank you, Casey!

Brandon, Aaliyah, and Clare took great care of us! They took time out of their busy schedules to…read moremeasure all fifteen of us Army Reserve soldiers for our Army Service Uniforms. We needed measurement sizes for them. I would want to thank these wonderful menswearhouse associates on behalf of our unit for their excellent service. Men's Wearhouse is a fantastic ally of the military.

Broooooo. This store is a HOT MESS. I was ready to go…read more I worked retail management for years so I know both as a manager and a customer how things should be. This store has boxes of shipments ALL OVER THE STORE! It was safety hazard after safety hazard. It was cluttered, dirty, chaotic and so disorganized. Even the cash wrap desk was full of random clutter. I came here to buy a dress for a wedding and there were hardly any clothes for women. Where women's clothes used to be were now household items. The dressing rooms were "closed" while the store was still open. I'll start going to a different location from now on. They need to work on this store!

Smaller TJ Maxx in Oak Creek is perfectly fine, A-OK, but smaller selection than others. A few…read moreweeks ago I was in need of a winter coat and TJ Maxx, Marshalls, Burlington seem to be good options. You do have to be careful of faulty zippers, I find, but spending $60 or less is always appreciated. This Maxx had a very small selection of men's coats (only three actual coats in my size, two of the same style). I found a coat, yay! And a few other items like home office decor, holiday candles, wool socks, a roll of ELF wrapping paper, etc. I always forget that TJ Maxx carries things at a good discount, like winter undergarments, Holiday decor, wrapping paper, and all things to get you prepared for the Winter.

We saw a TikTok that made us excited to drive down from Milwaukee and try Reclectic, but it did not…read moreyield the best results. We had heard they don't have fitting rooms, so we wore leggings and tank tops so we could try on over our clothes, which there are mirrors and racks around for you to do. It is a little tricky to know what something like a dress will look like with your clothes on under. The clothes are organized by style and color, and I will say the staff is on top of everything staying clean, it's not as chaotic as similar stores. Things are mostly under the wrong size, through. What turned me off the most wasn't the selection, but the fact that they are charging $30-$40 for items with giant holes or that are covered in stains. I would say 70%+ of the items were damaged, a lot of it irreparable. Even if a dress was originally $200 and you're selling it for $40, it's not a deal if the zipper is broken, there is ink splattered all over it, or there is a hole the size of my head in it. It was just a little disappointing to get excited about something and then find something was wrong with it with almost every item I selected.

There are so many items so be prepared for an arm work out. for some of these clothings being…read moresecondhand, they are very overpriced and sometimes not the best condition (ex. make up marks, stains, broken). However, if you treat it like a thrift store and really dive in, you can find some good deals. I really wish there was a dressing room to actually see how the clothes fit and look without layering it on top of your clothes (WEAR THIN CLOTHES LIKE A TANK TOP & SHORTS/LEGGINGS). Throughout the store there wasn't that many employees outside of the cashiers so there is not much to say about the service outside of check out which went smoothly.