My daughter has a membership with Rei, so we visit every now and again. I use a mobility scooter…read more While they do have automatic doors, the button on the inside door is so far back in the alcove, that I hit it and could not get turned around before the door closed. There were many areas that I was not able to get to. The socks, which is what I came for, are on a wall at the back of the clearance area. The floor was so covered in merchandise and the displays were so close together, that I could not get near them. The clothing aisles were all diagonal and impossible to navigate. Lastly, and most upsetting to me, my daughter and I were checking out at the same time and her cashier was really pleasant, greeted her warmly and kept up a stream of converation, but the one that waited on me was rude and barely spoke. I can't say for sure that this was due to my disability, but what else am I to think? Evidently Rei doesn't care for disabled people. Or maybe they think that people with disabilities do not need active merchandise, so they don't have to cater to them. Either way it was sad to be treated negatively just because I have to use a scooter to get around.

On occasion we come here to shop. I like to sip water all day long. I take an insulated cup to…read morework, I use one at home, I even like them on road trips in the car, so I was looking for another good cup to add to my mix. I heard Yeti was a great brand to keep the water cold for a very long time. I have been looking for a color I liked and found a nice red one here called Harvest Red. I do not think Yeti is discounted very often, so I probably just paid they typical price, but I liked their assortment. Their customer service was really good. Many people talked to me to make sure I found what I needed and they were all very friendly and personable. They do ask you to join their club. I do not buy enough for it to be worth my while but it seems like a decent deal if you do buy here often since it is one fairly small payment for life and allows you to accumulate points or get a discount. They have a small but nice shoe selection, and I like the clothing selection as well. If you are interested in a smaller, less overwhelming sporting goods shop, this is a nice one.

I'm really glad someone brought a ski shop back to Birmingham. Once again (Like the old days when…read moreBavarian Village was on Townsend) they managed to score an excellent location. I'm also impressed that Don Thomas has evolved into more of a sporthaus rather than a boutique ski shop. Carrying superior brands such as Volkl, Atomic, K2, Burton, Rossingnol, Technica-- to name a few. What I also learned is that in the move from Telegraph (old location) to Old Woodward, they decided to go green. Go to their website and check out the press link and read the whole story-- it's nice to know that people really are thinking about what difference THEY can make. I also like that the staff really listens to what you need that will fit your budget. Definitely a fan

Great Outdoor/Ski shop! I wear a size 14 and they had ski boots that fit me perfectly. The price…read morewas very fair. Great selection and many brands!!

Went to this location yesterday to make sure our backpacks fit us properly. Anya worked with us for…read moreover an hour and was so helpful, even suggesting that the packs we had were just fine. She knows her stuff and eager to share her tips on everything from packs to shoes to water and food. We will be sure to visit again when we need more help.

Great selection of apparel, footwear, bags and outdoor accessories. I couldn't find a clearance…read moresection at this location. Mostly regular price. Bargain hunters will have a hard time looking for any red or orange tags ;-) Liked their Moosejaw printed design T-shirts. Saw brands like Patagonia, North Face, Arcteryx, Prana etc. Wasn't able to find Canada Goose winter jackets ;-( so we are going to drive to Nordstrom Somerset to check out the said brand. Parking is limited. So we had to park and walk from Papa Joe's. Service is ok. Friendly and helpful sales associates.

Both times I went to the store I was warmly greeted by the same young gentleman. He was helpful…read morewith the questions I had and made useful suggestions. The store is clean and well organized with a good selection. Plus they had a great sale On the exact Coat I wanted.

Northface is not the brand they were. Bought a northface item at Somerset & they would not return…read morethe item. Offered me 60% of the retail value -even though I had the original receipt & bag. The item feels cheaper quality of past northface items. Been a loyal customer with Northface ski pants, ski jackets, bike jackets, hiking shorts etc. Never been treated so poorly at a high end outdoor retailer before. I understand a No Return Policy at a low end retailer. Northface always stood for quality items & superior customer service. Northface must have been bought out by a Corporation that is bleeding the brand dry. My item was never worn, & had the original tag on. I tried to get a store credit, because I was going to buy a new North face ski jacket this winter. No resolution -just 60% of the receipt & I had to use the money same day. For pete's sake it is summer & they had no winter ski jackets in stock. The customer in front of me was having the same issue with no returns.

I've been coming here over 25 years. just recently bought my son a BMX bike and decided to buy…read moremyself another one. When I had issues with the bike these guys didn't hesitate to repair everything at no cost, including giving me a new set of cranks without me paying a dollar, and they have always been willing to put in extra effort to make sure you leave with satisfaction in your visit. I wouldn't trust any review that's less than five stars when it comes to this establishment.

With the first order I purchased was a custom wheel, it took a little while but I was patient being…read morethey laced up the wheel for me and helped me pick the right sizes of spokes and what not. With the second order, I purchased forks and two tires. Didn't receive a tracking for a few days called multiple times...I ordered on a Friday at around 12:30am...didn't hear about anything Monday or Tuesday so I decided to call. They were saying that I could receive the items the next day or Thursday at the latest. I still didn't get a tracking number by Wednesday so I called again, they said the order was delayed because they didn't have one of the tires in stock...then, I got a tracking number. The tracking number said arriving Friday...it is now Friday and I have received a package. I opened this package up and it's just the tires...WHERE ARE MY FORKS?!?! The package was delayed BECAUSE OF THE TIRE!!!! I should've received the forks FIRST! As this was a 1 of 2 package...the tracking number was not provided for the forks. I called and the guy said he'd provide the tracking number right away....two hours went by and still no tracking. I decided to call again and he was making excuses for not sending the tracking. The status still said the forks weren't even processed for shipping and I asked if he could accommodate me by replacing one of the tires with a different color because it turned out that the shade of green that this tire was was not to my liking. I was asking him to send out a different color tire with the forks and a return label so I could send him the green one back, this was a MAJOR problem for him as he was acting like I was going to rip him off. I had spent over $600 in the past two weeks as a first time customer and he wouldn't help me with the tire...that was how I was treated over a $30 part when I spent over $600. He was saying it was my fault for choosing economy shipping but I only chose that because another employee said it would make a difference even if I chose the $50 extra shipping....so they lost my potential as a frequent returning customer. I should've received the forks first because it wouldn't have been a big deal to grab a different tire. These forks are specific for my frame and were $50 less with albes but now I wish I would've just ordered from source/sparkys to spend that extra $50 for better service. June 21st is tomorrow and it was my goal to have this bike put together by then, but albes has failed me. I've spent the last month collecting all these parts separately for my complete custom bike. There's no reason for lack of communication or for an order to not even enter transit until a WHOLE week later. Source/sparkys and eBay will be my go to vendors from now on, as for albes is dead to me.

Go here for all your soccer needs, and support our local soccer supply store. This is the very last…read morenon-franchised, family-owned soccer store in Michigan! The costs are more than reasonable, and the sales rep will help find the right fit for you. I shop at George's for all my team and individual soccer needs, and my service has been nothing short of superb. Plus, the price is right. For example, I purchased a $90 licensed team jersey (Manchester City) for $63, and a pair of Kelme $110 full grain, leather shoes for $60. (BTW, the shoes are as light as a feather and comfy cozy!) I know how easy it is to shop at the big box stores because you're already there for other shopping; so why not pick up that pair of cleats, ball, and shinguards? Why shop here? Because you have a knowledgeable soccer aficionado serving you, who knows not only the appropriate gear, but also the game. In addition, we keep our money here, in our community. So go to George's and keep the big box stores from destroying another small business.

Only supplier for 2 generations of soccer players in my family. Love these people.read more

Moosejaw sells clothing and footwear as well as gear for hiking, camping, climbing, biking, and…read moresnow sports. Brands of products include The North Face, Columbia, Under Armour, Carhartt, Adidas, Billabong, Marmot, Burton, their own Moosejaw brand, and many dozens of others. I shop at Moosejaw a couple of times per year, mostly to purchase clothing. My most recent purchase was a pair of winter gloves for my husband. I felt happy that Moosejaw carried the size XXL, unlike many competing stores. The price for the gloves was reasonable. I paid $5 for shipping, but free shipping is available for orders that are over $49. In addition, Moosejaw's rewards program gives 10% back to customers for use toward future purchases. Moosejaw shipped the gloves the next day, and the package was delivered to my home the following day--fast!

I was so excited to order three (3) button up hiking short-sleeve shirts that were a new line by…read moreThe North Face. I set up my Moose account (MJM) and placed the order ($181.78) Order #157058015. My Visa card (Capital-One) honored the purchase No Problem. However, MJM blocked the order "Status: Authorization Code" and refuses to process it until they get a six digit code from my Cap-1. After speaking with Cap-1 three times, they're still baffled about what MJM is asking them to provide. How crazy is it that my name, address, phone#, card#, and ID we're all verified, and Cap-1authorized the charge, but the retail company to which I want to give my money is refusing to take it. This issue is ongoing as I write. If something improves, I'll remove this post, but if not then it stays up and my MJM shopping days will end.

Nice place as usual; I just wish the staff were on the same page. Awful policies. NOT REPAIR!!!read more

This is where I have bought half of my workout wardrobe. They carry my Under Armour, Addidas and…read moreNike brand yoga pants, running tops. They carry some sleeveless as well and short sleeved v-neck and crew neck tops for gym or street running. There are often deals on the above brands at times. I recently bought my niece a gift card since she's now getting into working out some. She likes her sweatpants from here. They also have nice cool and wicking golf tops for men too. I buy much of my husband's golf shirts from here as well. This is one of the few dedicated sports apparel stores I go to with any frequency. I will often check prices on the web before purchasing but it's nice to touch and feel the fabric before purchasing.