Nice and helpful workers. Very friendly place with snacks & drinks to grab on your way out.read more

They always have what I need and can help me find what I didn't know I needed! I go completely out…read moreof my way to come to this shop.

Had all the products needed for anything for great prices would definitely recommend going here…read morefor any of your smoking needs

Today I bought a rolling tray as part of a late Christmas gift. Tried to take it back as I later…read moredecided to get something else for the gift. When I went back into the store I asked the cashier if they did returns and he said no. He said as if it were a stupid question, as if it's not NORMAL for stores to do returns. Also the store was very junky like couldn't walk to see everything because there were boxes everywhere. It didn't help that the store is very very small. So as a first (and last) time customer, I will not be returning because the cashier was rude and the store was a hot ass mess.

Nice lil smoke shop to grab some quic blunt wraps and snacc's downtown royal oak. Discount for cash…read morevs credit

The customer service here is the best I've seen at any smoke shop I've ever been. They have…read moreeverything here and they have the best prices.

I've been in to your Berkley location a few times to buy cigars. Mike is more than helpful!…read moreHe makes great recommendations! Thank you

Great deals the best cigars store and they refill your butane tanks. and they always show good…read morecustomer service.

I have been to Gatsby's at least 9 times and every time the budtenders have been polite and…read morehelpful. Even on 4/20 when the store was full of customers they were very patient and working hard to serve everyone as quickly as they could. It took me maybe 20 minutes to complete my purchase, that included waiting in line outside. Not too long at all, very efficient given the situation!! And thanks for the 4/20 perks that were included, Mike

I'm going to be "that guy" and complain about something free but, Gatsby did me dirty. I brought a…read more1st-time customer in and as thanks they hooked me up with a free 8th. I would be embarrassed to hand anyone the weed I was given. The mac & cheese they gave me resembled rat turds with twigs sticking out of them. That's the last new customer I bring to Gatsby. They don't take any pride in their weed. included is a picture

Pretty cool store the staff and the owner seems like nice people…read more But their seeds absolutely suck. I asked around prior to purchase in the four people I talked to said the seeds did not pop and they had to go back either for a refund or an exchange. I ain't coming the same thing two three weeks in following all their directions and still another popped. I've been popping seeds for over 40 years never ever had a problem like this. Weak strains produce weak seeds! Sure my $150 $200 purchase is warranty guaranteed to give me what more junk seats so I can wait another month to pop. No thank you I'll do like the other people that told me around town don't buy your seeds. I don't care what the policy is I want good strains at pop with good genetics.

I went in here one day on a whim with my best friend. The man who owns it is just a gem! He helped…read moreme out so much! He explained things to me, he showed me different products, he offered freebies with certain purchases, and was just all around a very nice person. I love going into mom and pop shops. They always seems to be much more friendly, and helpful then the bigger places. I ended up spending quite a bit of money in here, along with my friend, and the owner seemed very happy to have had us as customers. Will definitely be a returning customer, even if I live 30 minutes from there! Thank you, and I hope you see my review!

Hanna was awesome. Great selection with great prices. And they also have Red Bulls! I love this…read moreplace.

I have gotten good recommendations on products/merchandise from these guys and I can't wait for…read morethem to open up again so I can go in!

I don't smoke tobacco but I do love a good smoke shop, especially one that carries glassware and…read moreheady items. Their prices are a bit steep but this one in particular has a great staff with exceptional customer service. I had purchased a water pipe and wanted to try something more exotic than glass. Unfortunately upon use it was discovered to leak and they took it back for store credit with no issue. The Manager/Owner was super helpful and had no problem applying the full value of the dud towards another pipe. A+

Service Review. I am very rarely wowed by the service I receive in retail businesses. But, the…read moreunderstanding and kindness I experienced at the Clawson Wild Bill's nearly knocked my socks off. I had to return an item that I was sure would be refused. I walked in dreading the visit and walked out so pleased I had to tell someone about my experience. My pleasant experience was not about having my return accepted, but how it was handled. Sure, the staff was polite. But they were much more -- empathetic, kind and understanding. Great people equal great service! Great job, thank you. Irene

always have what I need at a lower price in the area, but I might have to explore other options in…read moremy local area, due to an unwelcoming spirit when you walk in, yes they greet you and it's appreciated but the action that takes place at the counter upon checkout is very alarming. they have a tip jar that they keep by the register for the selfless people who want to show appreciation for great customer service. I want to leave a tip Every-time I walk out because I save 6 dollars on my purchases twice a week. But when I check out every associate thus far has COVERED THE TIP JAR WITH THIER HAND. everyone, it's quite hurtful and sad to see when you receive so much support from the city of Southfield. I'm an engineer by skill and could give a damn about the couple dollars you have in that tip jar. Nor would I risk my career for a petty couple dollars. And I know it might not matter to you but you keep doing things like this BBB will be receive a professional statement with video evidence showing exactly what the claim is. 12 mile location in Southfield.

The people here are just like family. Very welcoming and friendly. They will take care of you.read more