I've been coming here for years, in fact I worked right next to them for 9 years. The customer…read moreservice has always been easy to deal with. I had an issue just Tuesday and Kim in the shipping department took care of it for Ina timely manner & really showed up for me. Her customer service was top notch!! Thanks Kim for helping me out with my issue and making sure I didn't go this weekend without what I ordered! The value is good if you need extra deals I suggest ordering through Walmart. Don't hate me but it's true!!

Over the last 4 years, we have been getting our fishing gear at this sporting goods store. They…read moreseem to have most of the items in stock and reasonable prices for almost everything that we need for fishing. The non-fishing apparel - caps, clothes, gloves are usually never on sale even though you can get a little of a discount for being a member. But that's about it, really. You hardly see brands like Columbia, Under Armour or others go on sale. Even when they have the annual tent sales during the Summer in August, hardly see things on sale that much. As for customer service, guess it depends on the days, because we have received mostly great to pretty bad and slow services on different days we have visited this store location in Fife, on occasion. We still shop for our fishing gear here as we like the selection and variety of items for different fishing seasons - Salmon, Steelhead and Trout.

Going fishing, hiking, shooting, hunting, camping, etc.? Bass Pro Shop has everything you need:…read moreboats, life jackets, snorkel gear, shoes, apparel, bows, guns, ammo, ammo, ammo, you get the idea - oh, and plenty of guns. They also have camp cookware, fuel canisters, and freeze-dried foods. They also carry solar-powered electronics, battery chargers, and other devices. This place is like a supercenter for outdoor recreational activities. I could spend extra hours in the store, just browsing, and marveling at all the options they have. Some of my favorite items are The Walker's Digital Electronic Earmuffs for indoor shooting protection and the Salty Crew Apex Perforated Long-Sleeve Hooded Sunshirt for style. Although several items are pricey, they do offer memberships and various discounts to reduce the damage to your pockets. I usually frequent this place twice a month, sometimes just for a browse for sales or to find items that I do not currently have on hand that will be very useful in the future. Oh, and I just absolutely love interacting with service reps because they actually love what they do in their job. If you or someone you know enjoys adventurous outdoor activities, there aren't many places that have the quality and quantity that Bass Pro Shop offers.

I've shopped at Bass Pro Shops and Cabela's for many years and spent thousands of dollars with…read morethem, both online and in stores. After repeated poor customer service experiences, I've decided to stop shopping at the Tacoma Bass Pro Shops and will likely take my business elsewhere altogether. At the Tacoma store, asking for help consistently feels like an inconvenience to employees. Checkout interactions have also been cold and dismissive, both in tone and body language. Recently, my wife asked whether she qualified for a military discount. Instead of explaining the requirements, the cashier abruptly asked, "Where's your military ID?" That exchange reflects the way we've been treated there on multiple visits. The one exception to the lack of attention is the credit card pitch. Employees are quick to approach you about signing up as soon as you walk through the door, sometimes so persistently that it feels awkward and intrusive. I wish that same attention went toward helping customers once they're shopping. I had a similar experience at the Cabela's in Lacey while purchasing a firearm. I didn't know I needed to sign in on a touchscreen before approaching the firearms counter. When I went to ask for help, the employee made me feel foolish for not knowing the process. Customers should be treated with basic courtesy whether they're spending $10 or thousands. These repeated interactions have cost Bass Pro Shops and Cabela's my business. I'll be shopping with a competitor.

We were in the market for an RV that started with a specific wish list; the RV must be 7' wide…read more Our first search lead us to this dealership and sales person, Brittany. She took us out to the lot, showed us the trailer we thought would be a good candidate answering all our questions. When the unit did not quite meet everything on our list, she took the time to explore the west coast for alternatives. The choices were limited, but it did not keep her from putting in the time and effort to help us find our perfect match. So if you are planning a trip to this dealership, strongly suggest you try to make Brittany your salesperson to help find the perfect RV for you.

I've used this Camping World in the past and I will say it's better than most. This review,…read morethough, is about a potential purchase. I shopped FIVE dealerships, told them what I wanted, gave them info on my trade, viewed RVs in the rain, sat and talked for hours. Only ONE salesperson reached back out to me and that's AJ and this Fife dealership. If you're looking for an RV, give him a shout!

These guys and gals ROCK Just purchased new snowboard…read moreand gear for my teenager, second time doing so, older sibling got his last year. The staff are very knowledgeable, friendly, and attentive without being pushy. Once we made our purchase, they assembled ans setup our boards. Being a few moths out of season, we got a GREAT deal. They have boards and skis with all the accessories. They also offer seasonal rental which is awesome when your kid is still growing. The price for seasonal rental is very reasonable, you'll make it back quick, when you consider the price of the seasonal rental is anout the same as a day rate at Crystal or White Pass.

Great service! Had my tennis racquet re-string price isn't bad, service was amazing! I mainly say…read moreit I was happy to get it re stung in my favorite strings currently and even the staff smiled seeing me happy so for me 10/10 service. Even put my raggedy rubber band back perfectly hahaha I appreciate that very much. If you ever need a racquets re string this is the spot for sure !!

Amazing experience here! I love browsing REI but recently had the need for some help with a roof…read morerack. I purchased the wrong kind online and had to return it, and Brandon walked me through everything and since they didn't have what I needed in store, he wrote down all the models and skus needed for me to get the correct parts. It was so nice to get such customized service! Love that there's still employees who know their stuff. There's also nice clearance and last-one deals here. Haven't had a bad experience!

Terrible customer service. Watched an employee sell a poor older gentleman a black diamond climbing…read moreharness and an Eldridge static rope to work on his roof! Then when I asked for a snow picket I was told nobody has them in stock and it's not even the right time of year, given we are in Washington and late season Rainer and baker are two pretty normal climbs . Didn't even offer to order them for me. Just all around rude kid who didn't seem to be knowledgeable.

This shop offers some high quality recreation gear and outdoor clothing and shoes. I came across it…read moreon Instagram, mentioned that I liked an item and received a response from Courtney that he would hold it for me. Not only did he hold it, but in a subsequent message I asked about hiking shoes and, when I arrived at the shop, he'd picked out some very nice shoes in my size. CUSTOMER CARE! I purchased them on the spot. They are so comfortable, and my hat is great! Going back soon to get a chair I saw... Hoping it's still there! A great spot and an awesome owner! And great prices!

Recently made a gun purchase here. Wasn't impressed with their customer service. About 5-6 people…read morehelped me the first time, which was highly unusual. One guy would be helping then walk away then another would come over. It seems a bit disorganized. Also, I was told someone would call when my background check came back, but based on the reviews, I decided to call and found out I had passed with no notification. I reached out by email to someone about another issue, which I later realized was not an issue and my husband made a mistake, but they were very good at reaching out and trying to rectify the situation, which I appreciated. Bottom line, there needs to be better training for the guys at the gun counter. Most of them are knowledgeable and helpful, but definitely a lot of disorganization with helping of customers and getting/communicating information.

I hate to leave a crap review because for the most part have had good experiences shopping here but…read moretoday I went in specifically for their buy one get one 50% off sale and when I got to the counter everything rang up full price. I showed the cashier the signs, there were over a dozen throughout the department. He said that the sale was over and they just hadn't taken the signs down yet. No date on the signs, no sorry, nada. He wouldn't honor it. Off to somewhere else to shop for me.

This is a very well-stocked AND well-run fly shop. Wish it were closer. I've always found what I…read morewas looking for and always found myself thinking "What a great fly shop!" when I walked out.

I have been to a lot of fly shops over the years, some are friendly and helpful and others seem not…read moreto care. I don't even live in this area but I had some time to kill and Tacoma is not a place I would expect to find a fly shop but I was pleasantly surprised after stopping in here. Not only was the owner super helpful and willing to chat but he gave me some recommendations on flys for where I live. On top of all this they have an awesome selection of gear, flys and rods/reels. 10/10 would recommend stopping here if you are into fly fishing or want to get into it. I'll definitely be back here!

Mr. Boatman performed excellent work installing a Cajun Gun Works Pro Package in my brand new CZ75D…read morePCR. My CCW shoots smooth like butter. This was my first dealings with Boatman. Brandon's nice, professional and very easy to talk with. Also, he answered all my questions, no matter how stupid. I've found my new gunsmith.

Dropped off my 270 to be reblued after 50 years of use. Had a stripped screw in scope mount…read more Brandon removed and replaced screw for me. The blueing job came out fantastic, Would highly recommend Boatworks gunsmithing for all your needs. Gave me an up front price quote, and it was exactly what I price quoted. Business is near lake tapps.5 star rating. Jack Vanderpool