I've tried calling their listed phone number several times to see if their reopened and no one…read moreanswers. Does anyone know if they reopened or permanently closed?

My first time here was pleasant. The man behind the counter was a delight and even gave us some…read moretips about the fish stealing otter! Cheap fun for the fmaily if you don't mind sharing the dock space with the other people! You can sit back on chairs they provide, cast your line and wait! I didn't catch anything but a day later my fmaily limited out! Boat rentals available and plenty of fishing stories! Warning...the bathrooms are not desireable...

Instructors Joe and Debbie are just wonderful people. They are incredibly encouraging and spirit…read morelifters. They make every water aerobics class an absolute joy to attend. Plus front desk staff is always so helpful and friendly. It is an all-around great experience.

My son leveled up in swim today and was so excited to come home and brag to his sister. "You think…read moreyou are good at dance, well I'm a great swimmer!"

My first experience with Tom's was at least 8 years ago when we bought a brand new Honda 20hp for…read moreour small boat. Worked great, and I would take it back to them for my annual servicing. I didn't have any issues until we upgraded to a new bigger boat and took it in for servicing. This is where we started having issues with the servicing and lack of customer service. I understand that have limited space and can only take in a certain number of boats, which is why they have a waiting list. The problem is have is that they don't call you when there is an opening, you have to constantly call them. They also take in commercial boats over people that are waiting to take in their boats as well as putting your boat on hold if it is in the shop already. I guess regular recreational fishermens money is not as good as the commercial fishermen. This has happened on several occasions. More recent example i took my boat in for servicing and winterizing a month ago. I didn't get any call informing me of the status. This is for an entire month. So I called them on Monday and I'm told that they haven't even gotten to it yet because they were short handed, people were out either on vacation or sick, but they were able to work on the commercial boats. Wtf!? So now that my batteries are probably drained completely because it hasn't been on the trickle charger i might have to get new batteries again. Thanks Tom's. Now to talk about my servicing nightmare. A couple of seasons ago I took in my new boat to get serviced. Apparently I found out that they didn't tighten or put on the oil cap on my main motor. Last season when I went shrimping my friend asked me if that oil slick on the water was normal for my boat. I was like, umm no, but I had just gotten my boat serviced and this is the first time out since then. So, it is definitely not a normal thing on a new Honda 150 4 stroke outboard. We opened the cowling on the water because that oil slick was pretty bad. Oil was everywhere in the cowling all over the motor. Just a mess. Luckily we made it back to the launch with no major issues at that time. I called Tom's as soon as we got the boat out of the water. They asked if I could bring it in and they would decrease and clean it up. I thought after they cleaned it, all my problems would be over. We'll, the problems were just starting. It's now another season had just started. I paid good money for them to fix whatever issue they might have caused. I took the boat out again the start of Kind Salmon season. It seemed like everything was working OK. We only ran the main motor a short distance and ran the kicker motor the for the next several hours. However when I ran the main motor to shoot it across from Owen's beach to Dalco it started with the alarm beeping and the voltage spiking again as we just made it across. Very disappointed. I called them up the next day to see when I could bring it in. The guy said he would call me back later in the day. No call. So several hours later I decide to call before they close. No answer, so I left a message. No call back again today. I call again. Left another message. I believe at this point they should just replace my whole main motor. I'm going to write to the better business bureau and also talk to an attorney. This is ridiculous. They should be trying to get my boat in ASAP due to what I believe they caused all these on going issues.

Brought in a small outboard that had been in the boat house unused for 6+ years. Tom's did a…read morecomplete check-out and got it running again. Job was done quickly for a very fair price. What really stood out though was the staff took a good deal of time and walked me thru everything they did and everything I needed to do and watch for to keep it healthy in the future. I learned more from Tom's than I did from the original dealer and more than what I had forgotten since originally reading the manual a decade ago. Outstanding customer care!

Great contact for diving in Tacoma, and great prices! I had non-diving friends move to Tacoma, and…read morefinally got the chance to visit from out of state. I was looking for a guided dive and had never been in open saltwater before. It was a bit of a last minute trip, and the shop was really really good about working with me to match me with a buddy, and had cheaper rental prices than all the other places I checked. Professional and easy to work with. I dove with Allen Raphael, and he was wonderful! Incredibly helpful, attentive to any questions I had, and was incredibly fun and knowledgeable about what we were seeing. I was also a little nervous, and he had a very easygoing calm personality while managing to get all the little details just right. I felt super safe and free to enjoy the dive, and he went the extra mile to work with me and my limitations, (no car, no place to dry gear overnight etc.) Lots of amazing sea critters too, lungfish, rockfish, nudibranchs, flounder, crabs and starfish of all sizes, sea cucumbers, anemone's...you'd never guess it's all down there by looking at the coast, and it's mostly all okay to touch! So incredible. Fantastic to work with, and we've already picked out the dives for my return trip!

The best place in the Sound for Fills, Suit Repairs, Service. If it's not Commercial Only gear this…read moreis the only place to go. Josh is also more then capable of working on Commercial Gear there is just another shop in Seattle that holds the right's for KMDSI service and sales, there is nothing Tacoma Scuba can do about that so it's not a negative. I have nothing but good things to say about this shop they have treated me very well!

Good folks running good business! Nice sailing and great crew. I surprise all other good reviews…read morejust disappeared is it Yelp really need some money?

We had a lovely time! Our sister came up from LA to visit and this was the best experience for her…read moreand us as a family. The views were incredible and there were seals and blue herons out. Scott and Connie were kind and helpful guides. The kids loved driving the sail boat and seeing how the sails work. Highly recommend!

What I had thought would be a nice, relaxing, and peaceful sailing experience actually turned out…read moreto only fuel my fury. After making the decision to move to another state, I wanted to book something special for myself so I reached out to book a sunset sail. After exchanging a few emails, and me specifically asking about payment, I was given the following response, "Yes we can do Sunday September 4 from 6 to 8 PM. There is no need for a deposit to hold that date. You can cancel at any time without a problem. If it's raining we won't go out. You may pay on the 4th. So as you see, we are pretty relaxed in our operations. When covid started, we tossed the rules out the window and it has proven to be much less stressful for everyone." He then went on to say, "Here are the four methods of payment: Paypal, Venmo, Cash, or Check. The total for a 2 hour cruise is $328.20. Let me know how you want to pay then that's all the information I need from you. Then I will send you a confirmation email that outlines exactly when and where we meet at the marina and other details." Since he said I didn't need to pay until the 4th, I waited until the date got closer. I reached out to him to ensure they got paid so I asked if he'd send me an invoice on paypal and give me the address for the marina so I could put in my GPS. He responded and said that he booked it for someone else because he had not heard from me in 13 days. I'm not sure why I needed to respond if he clearly said I didn't need to pay until the 4th. He mentioned "13 days" as if this was his deciding factor to book someone else. I believed I already had a reservation since he told me the date was available and there was no need to put a deposit to hold the spot. Now, apparently, I'm being punished for not paying.... and he didn't even call or email to let me know someone else wanted that time slot. It just doesn't make sense. He did apologize, but he made no effort to fix this. I told him he needed to get better at communicating with his guests and he agreed. But in any event, I'm the only one who takes a loss for this. So now I'll be leaving Washington without the experience. I told a lot of people about this sail boat cruise and everyone was excited that I was doing something for myself to get a little peace before I left. Now I'll have to go back and tell all those people that I didn't get to go because the "captain" couldn't handle his calendar and apparently the rules that were thrown out, only apply to those who have paid in advance, even though he says you don't have to. Smh. If you're looking for peace, don't use this service. If you like being let down and frustrated, definitely give them a try. What a joke.

Great dive charter out of Tacoma! We love supporting our local dive boats and send many thanks to…read morethe crew for safe dives. We recommend this dive charter to all divers in the area.

I just went out on this charter for the first time, the diving was great, the boat was fine, the…read morecaptain spot on, but the lady who runs that place might want to be a little nicer to her paying customers. There's nothing like paying to be taken out diving and then made to feel bad every time you turn around. I'm a good diver, I paid attention but I was still talked down to and even yelled at a couple of times for not being able to do something to her standard. If you can't be nice to your customers, you shouldn't be in customer service. And it wasn't only I that felt this way, since the trip I have spoken with two others who have dived with them numerous times and they both told me that she's always like that. Might be time for some happy pills!

"I love sailing and have always been a great first mate, but when I decided to get my ASA…read morecertification to be able to captain the boat, I had lots of doubts about my skills. Ben was my instructor and he made learning fun and seemingly simple. He is filled with expertise, integrity, and makes learning a joy. I give him my highest recommendation, you would be lucky to be aboard with Capt. Ben." Connie Ballou, Kirkland WA

A group of 4 of us booked a "Beginning Couples" sailing trip with Beth & Ben at Sail Olympia. It…read morewas easily one of the best vacations we have had - toss in the training and certification and the trip was absolutely perfect. Their teaching style on the boat is so natural that at no point did I really feel like I was in an "instruction" environment. They organically covered all of the 101 and 103 topics over the course of the week. Prior to the trip no one in our group had any sailing experience, and only limited power boat experience. By the end of the trip, everyone in our group was comfortable with navigating, operating the sails, docking and departing, and generally running the boat. We are all super eager to get back out on the water as soon as possible. In addition to their instruction Ben & Beth are wonderful hosts and we felt instantly at home - staying up late into the night sharing stories of adventures past. We will be recommending Sail Olympia to anyone who will listen as the best way to get into this sport, or just a great way to spend a week off away from the world.