I only became aware of this small regional chain in October while shopping them in Roanoke, Va. I…read morewas so impressed by their upscale inventory of outdoor clothes and more. So when I learned they had a store much closer to me I had to shop them with an agenda of purchasing a new vest. The store is located in Merchants Square and replaced was a long standing independent that was beloved, "The Craft House". That part is sad to learn. The sales lady Ally was over the top friendly when I initially called to ask about their brands and inventory of vest. They carry Duck Head which I was specifically looking at. She held a few sizes for me with low inventory. When I came in she knew who I was and pulled the two out to try on. The sizing chart for the Fremont style vest had me in a Large. They calculate weight and chest size. It was correct. Unfortunately no sales on this luxury brand. I browsed the store and found more and more to purchase for myself and gifts. The Cotopaxi backpack for my daughter heading to Europe this Spring seemed perfect. I'm draw to quality and they had all the best brands for outdoors. I also looked at a Patagonia coat and Vuori pants. Unfortunately not my size. I also looked at their socks and shoes. Love that they offer Feetures socks a total favorite. Also Blundstone shoes from Australia. Checkout of all my items was smooth on a card. My items have a generous return policy of 30 days. I will absolutely return again in the coming year. If there is one negative it's the price point.

Obviously you can buy all the stuff they have online somewhere. Having a shop willing to stock…read morethings and let me see them locally IS valuable to me--and I will buy from them whenever I can. The staff there are quite helpful and knowledgeable, and can make your time in there short and sweet. I did buy some things I shouldn't have, like some strange squeeze bags for lotions or stuff--that exploded on the trail. But, bottom line--it's a great shop with tons of gear. I like it and I hate everything pretty much.

I have loved to cook since I was able to reach the stove and I have accumulated over 13 years of…read moreculinary experience now as an adult. Me and my significant other went to Le Creuset about a week ago to acquire a new pan. We were greeted so warmly by Rose who was kind, intelligible and well versed in the Le Creuset selection. She helped us find exactly what we were looking for in one of my favorite colors amongst the vast selection of pieces they offer. Don't let this little store fool you for one minute, the kindness, consideration and patience that we experienced in our interaction spoke numbers to us. Big things DO come in small packages. For being a smaller store they have all the colors and quality you could ask for to make your kitchen shine with prestige. Chris the manager and Victoria, assistant manager were also a huge help as well. Everyone we spoke to was very knowledgeable and willing to help us find just the right pan. This is not your everyday kitchen store. Le Creuset has over 100 years of experience making high quality cookware for the utmost value and you get exactly what you pay for, excellence! The staff was very careful in double checking the pan we purchased to make sure everything was exactly the way it should be. A level of detail you don't see often in today's business world. I can't recommend Le Creuset enough, the service, the quality, the care they provide for the customer is impeccable. Thank you for being the leader in culinary tradition and heart!

Beautiful store! Top Quality Le Creuset cookware! Variety of Colors ! Great Deals!…read more My first impression is the staff! Katelyn greeted me when I walked in, and there is a wealth of knowledge about the product & cooking. Since I'm visiting, I had my items shipped home. I really enjoyed this store!

No thanks. I realize the lack of good embroidery shops in the area makes them desirable, but the…read morelack of interest in doing small jobs requires a low rating. I couldn't even get them to call me back, they were simply too busy to attract new work. Can't deal with that.

Great company great people, they do the best work and are very polite and will do anything to help…read moreyou out.

Customer service was great and honestly refreshing to see. Our cashier was fun and helpful, started…read morea fitting room for us and pointed us in the right direction to exactly what we were looking for. My son was able to get 2 pants, a fleece jacket and hoodie for $150. A great value and the quality is withstanding an active teenager.

Staff was very friendly and answered a lot of my questions. The store was full of merchandise, a…read morelarge selection to choose from.

I happen to be in the area having lunch next door, and thought let me check this out. So I headed…read moreover, it was a Sunday. I was greeted when I walked in and then I began my shopping. It was a pretty quiet shopping experience. Everything seemed to be organized neatly by color and size. They had a variety of sizes to choose from, even plus size. The fitting rooms had plenty of hooks and a small stool. It was a decent size and I was able to move around with ease. The store itself was clean. The pricing was very reasonable. I did end up with two dresses and a pair of heels. A lot of the items were in good condition, and some with tags still on. Their shoes are also in good condition,, some were barely used and others almost brand new. They do have some higher end items priced reasonably. I also feel like location makes a difference when your shopping goodwill or Plato's closet type of places. Williamsburg is a good spot for this type of shopping. Don't sleep on Plato's closet.

The selections are amazing but the items are priced a bit high. They have mostly clothing / shoes…read more/ jewelry / handbag. Happy hunting,

Always an expensive pleasure. I'll be back this winter for the summer sales. Not a fan of the newer…read morefragrances though.

I haven't been here in ages. The store was very well…read moreOrganized. The staff here were very friendly. Stormie gave me some great recommendations while I was in the store. I had a good fun time trying on handbags with other customers and looking at their selection. They gave a wide selection of crossbody, shoulder, totes. A lot of beautiful spring colors as well. The valued of Coach bags have gone up from over the years but Coach always stands by their top notch quality of leather goods. They are always having sales which makes it more appealing to buy more than 1 bag. This is my favorite and best coach outlet in Williamsburg. I plan to come here and get some more goodies! The entire staff is just phenomenal!!

Amazing selection of just about everything you'll need to look fresh at the beach. Great customer…read moreservice & really reasonable prices.

Great selection and friendly staff. A number of stores are closed during the week in Cape Charles…read moreand is open all week which is a nice bonus.

This store is a gem with awesome sales and great inventory. The staff has always been helpful and…read moreprofessional. They helped me find shoes and reaching boxes that were up high. The clothing and shoes are comfortable.

This Adidas location definitely had more options than any other one I've ever visited…read more They had a nice open floor plan, everything was neatly put where it was supposed to be for each age group and sex. Customer service was pretty rapid and friendly. Yeah I would definitely visit this place again! You'd definitely find something to match some kicks that you have or you'd buy new ones!