Oh my goodness! I'm beyond in love with this store! Now all I need is a forever home which includes…read morea forever kitchen. Can we say hashtag Military life. This store has so many cute kitchen items. The prices we're also very reasonable! They had some clearance and sale items. There were also kitchen appliances like waffle makers and blenders. They also had Dutch ovens. Customer service was awesome. It seemed like she was the only employee when we were inside. She took the time to greet customers as they walked in, and assisted those already inside. She seriously was amazing. I ended up purchasing two mugs as a gift. I just could not pass them up. I'm so happy to know about this store. There is an online site for shopping and also 2 other stores in Virginia. Forever customer/window shopper.

I did some online shopping here recently. An item that I ordered was on sale and was the only one…read moreleft. In the time it took to process my order someone else had scooped it up. Within minutes an associate had called to offer a refund for that part of my purchase. I needed kitchen towels and ask her to just pick some out for the value of the refund. She immediately messaged me photos if some options. THAT is service above and beyond any I would expect from a small business. Many thanks.

I'm not even much of a kitchen person but love going to this store! The people are very nice and…read morevery knowledgeable. They have so many great things in the store. The rest of my family is big into cooking and baking so a great place for us to find gifts. A great store!

This is a cooks dream store. I could spend hours in here looking at everything…read more So...many....items...... Ladies....be careful with big purses on your shoulder. They have everything you could possibly imagine. Lots of Le Creusets, kitchen gadgets, dishes, bowls, kitchen towels...the list goes on and on and on. The ladies are so helpful and kind. They even have cooking classes all the way in the back of the store. It is a little pricy though. Not a place I would shop often but I would definitely window shop or go for a hard to find item. If you like to cook or bake or know someone that does, definitely check out this store. I know I will be back.

Owner was rude! Last…read moreFebruary my husband and I flew to Norfolk and took the ferry to Portsmouth for the day. We found this shop and a beautiful (and pricey) piece of pottery in the front window that unfortunately I could not fly home with. Fast forward to today over 5 months later and it's still there. This time we drive and it was coming home. BUT... when I entered the shop the owner or employee was upstairs and when I said I needed help she continued to yell from above instead of coming down to the COMPLETELY EMPTY store. I explain I'd like to see the piece in the window and the she replies "Well I can't just take it out." I say "Even to sell?" She starts shuffling down stairs and muttering and says "I can't just take it out to look at" under her breath but loud enough for me to hear. Well that was it. We just told her not to bother herself and left. Enjoy your completely empty shop when it's closed because you can't be bothered to actually sell anything. And I agree with the owner... She had zero patience to actually sell anything. Not on the phone not doing anything but sitting upstairs and didn't want to be bothered. Just laziness. If you don't want to sell something big and can't be bothered to move it maybe don't put it in your display window or hire someone not rude and lazy. I try to shop local and support local businesses but if you don't want to be bothered and then LIE about it then you don't deserve the support. And if you were sorry you did a poor job of showing it.

We found ourselves in the Old Town section of Portsmouth today after lunch and we decided to visit…read morethe Kitchen Koop on High Street. This a a wonderful place to find those "hard to find" items for the Kitchen that you have been looking for or perhaps even the items that you didn't know that you needed. The salesperson was very friendly and helpful with our questions and she was savvy enough to offer suggestions for things that we had not considered. She was not pushy at all and we felt very comfortable just roaming around this eclectic store. A person could spend an hour (if you have the time) and still not "See" everything. The prices are reasonable for the quality offered and my Wife and I really enjoyed ourselves. If you are looking for for a wonderful place to pick up some items for your Kitchen, stop by the Kitchen Koop. You will be happy that you did and you can rest assured that you are supporting local business!

I discovered this place when i was in Richmond for school. from the outside they used to not have…read moreany real discernable signage, but they have more recently put up a big sign that says "Gusti Restaurant Equipment", which makes it really easy to spot. this is a family owned place, and if you've read my other reviews, i love these successful, personable places who really give the impression they appreciate your business. This place has been super nice to me while i've wandered through their shelves to help stock my kitchen. I like their selection of all kinds of restaurant-grade supplies. They also have some unique items in their "used" items. if you want some dirt cheap cheesey coffee mugs or those clear frosted salad places, this is the place to find them. It appears these are bought from restaurants that are closing and resold at a fraction of the original price. I've been there several times over the past 5 years, and everytime, they seem to recognize me - not necessarily by name, but they know i shop there. These kinds of family owned businesses serve as the model for other businesses in how they treat customers, even the once-in-a-while customer like me.

for what it is Gusti's is a good spot…read more It's not the largest rest. supply place I have ever seen, but other than a somewhat weak knife selection they do real good keeping most things you would need on hand. Smallwares and small equipment is what most of their inventory is and they really have a nice well rounded selection. The owner is good guy and his son works there too. both a nice and know what they talking about, without spouting off at the mouth and wasting my time. Not the largest selection of large equipment but they would order you whatever you needed. I didn't need any heavy equipment, but If I did I would go to see Mike at Atlantis. Gusti's is my first stop for smallwares, misc. items, etc.

Restaurant Depot in Virginia Beach is absolutely worth the trip. From what I understand, businesses…read morewith an LLC and food license get the best pricing, but regular shoppers can still buy there too, just at a higher cost. Either way, this place is a goldmine if you cook in bulk, run food service, or just love having access to serious restaurant-grade supplies. They have just about everything you could want related to food, cooking, storage, prep, and restaurant operations. Meat, produce, dairy, dry goods, seasonings, containers, equipment, supplies, and all kinds of hard-to-find bulk items. It is basically a wonderland for anyone who loves food or runs a kitchen. Fair warning: bring a jacket. A huge part of the building is basically one giant walk-in fridge, and it gets cold fast. The outside looks a little rough and dumpy, but do not let that fool you. Inside, it is packed with food delights and all things restaurant. If you know what you are looking for, or even if you just want to explore, this place is fantastic.

This place can be overwhelming as they have stuff everywhere and it's not very well organized. They…read moredo have a lot of business/restaurant items sold in bulk, so it's worth having a membership. Prices are reasonable and you can find some good deals. Just take your time if it's your first time lol.

This is a great kitchen shop to get affordable kitchenware. My bestie and I did an outlets run…read morearound December and came here for some things. I liked that they offered teak and acacia cutting boards, they were just not the size I was looking for. I also wish they didn't have the moats on them. They also had bamboo options, but we wanted an upgrade. My friend ended up getting a teak one. It felt like they had every item you could dream of, but not necessarily in the style you wanted. For example, we were looking for a wooden spoon, but the designs and shapes weren't exactly what we wanted. I did end up getting a garlic peeler I liked. The person who checked us out was very sweet too. If I was in the area, I'd come back if I needed some kitchen supplies.

Very friendly staff, lots of inventory, very reasonable prices, and military discounts.read more

Welp, the wonderful world of Instagram brought Jars of Dust to my attention. I was scrolling and…read morescrolling one day and saw a workshop opportunity. So my friend and I booked a class. It was one of the best activities we did together. We enjoyed every minute of the class. The pricing was very reasonable especially for what we got. They really take pride in their product and made sure to handle our projects with care! The class was small which I loved. We were paid attention to closely and she was very helpful throughout the entire class. The little store front they have is so cute. So many cute products to purchase both their own and local artists and small businesses. Parking is easy. They are tucked back with a few other businesses. We plan to be back! Products take about 6-8 weeks to finish being made once you finish making the product.

This place is awesome! Beautifully crafted pottery! Clean and very simplistic in the inside…read more Staff was readily available for any questions! Made me feel comfortable. Lots of parking available. Definitely a one of kind place. Stop by and show your support for small and local business!

Looking for a local business to support when buying commercial kitchen equipment and supplies,…read morecheck out Crest Foodservice. This family-owned-and-operated business has friendly knowledgeable staff waiting to help you. If they don't have it in stock, they can order what you need. Call or visit them Monday-Friday 8:00-5:00.

Great prices and a very knowledgeable and personable group of employees. James at the front desk…read morehelped me find exactly what I needed. I was able to work a great deal on some equipment and they worked with me on price. I will be back and suggest you try them over the other guys out there.

We ordered a $3 part for our kitchen faucet. My husband asked if we can pick it up, and was told,…read morebecause I am a retired employee, shipping would be free. One month later I get a call saying you made a mistake and shipping would not be free. She asked for an additional $12.00. I am still unhappy. It was your mistake. She told me this was a new policy started at the beginning of the year. It's April! I am just floored. Talk about bad customer service.

I had a complicated defective, shower head (Hans Grohe) issue in that it was 12 years old and the…read moremodel was no longer available. I worked with Tyler Booth, Manager, in the Williamsburg, VA store and he found a solution that worked. Everyone from the front-desk (I'm glad you are here) greeting I received to the "can-do" and "will-do" attitude of Tyler to help resolve my issue in a cost-effective way was above and beyond outstanding service. We have used this store for other home improvement projects and that is the attitude of everyone who works there. I will continue to use this store based on how I am treated and valued. Thank you Tyler, and all the employees at the Williamsburg, VA store.