Owner was rude! Last February my husband and I flew to Norfolk and took the ferry to Portsmouth for the day. We found this shop and a beautiful (and pricey) piece of pottery in the front window that unfortunately I could not fly home with. Fast forward to today over 5 months later and it's still there. This time we drive and it was coming home. BUT... when I entered the shop the owner or employee was upstairs and when I said I needed help she continued to yell from above instead of coming down to the COMPLETELY EMPTY store. I explain I'd like to see the piece in the window and the she replies "Well I can't just take it out." I say "Even to sell?" She starts shuffling down stairs and muttering and says "I can't just take it out to look at" under her breath but loud enough for me to hear. Well that was it. We just told her not to bother herself and left. Enjoy your completely empty shop when it's closed because you can't be bothered to actually sell anything. And I agree with the owner... She had zero patience to actually sell anything. Not on the phone not doing anything but sitting upstairs and didn't want to be bothered. Just laziness. If you don't want to sell something big and can't be bothered to move it maybe don't put it in your display window or hire someone not rude and lazy. I try to shop local and support local businesses but if you don't want to be bothered and then LIE about it then you don't deserve the support. And if you were sorry you did a poor job of showing it. read more

Heaven on earth if you are a foodie like me. If you can't find it here then you won't find it anywhere. They have so much.....you could easily spend an hour in here.....if you credit card can take the beating. Dishes, cookware, mixes and jams and sauces....oh my! Cookbooks, gadgets, seasonal....you name it, they have it. We were greeted as soon as we walked in and offered help if we needed it. If you like to cook or need a gift for a foodie this is your store. read more

We found ourselves in the Old Town section of Portsmouth today after lunch and we decided to visit the Kitchen Koop on High Street. This a a wonderful place to find those "hard to find" items for the Kitchen that you have been looking for or perhaps even the items that you didn't know that you needed. The salesperson was very friendly and helpful with our questions and she was savvy enough to offer suggestions for things that we had not considered. She was not pushy at all and we felt very comfortable just roaming around this eclectic store. A person could spend an hour (if you have the time) and still not "See" everything. The prices are reasonable for the quality offered and my Wife and I really enjoyed ourselves. If you are looking for for a wonderful place to pick up some items for your Kitchen, stop by the Kitchen Koop. You will be happy that you did and you can rest assured that you are supporting local business! read more

Kitchen Koop - Outside signage - Kitchen & Bath Near Me - Portsmouth, Virginia

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I went to this shop about 6 months ago to look for a gift for a family member who loves to cook and bake. I did not buy anything because the price on everything I looked at was too high. As other reviewers stated, the woman running the store was not at all pleasant. It seemed a chore for her to answer a question I had; and as I attempted to engage her in just friendly conversation, she would not respond likewise. I felt that she was happy when I left. It was an unpleasant experience that I will not repeat. I found a couple unique gifts later on Amazon and at the Home Goods store. There is nothing at the Kitchen Coop you couldn't find elsewhere at reasonable prices and without the misery of that store staff. read more

I had a long detailed review about this store written then I thought....something things are best kept simple and to the point. Cool store. We wont be back simply because of how rude the owner was to us. read more

They don't just sell kitchen stuff; they sell wine. But I go here for the soup mixes.

Love this place! Local shop Amazing coffee. Competitively priced kitchen items. Unique finds.

Maybe my expectations are out of whack, but The Kitchen Koop is a pale imitation of a kitchen equipment store. Lacks everything you would expect -- no selection of several brands of German or French knives, no bakeware for pastries (brioche pans in several sizes, madeline tins, removable bottom tart pans, etc). Just isn't a serious kitchen store -- and, as others have noted, unfriendly staff. Kitchen Barn in VB is better, and will do until we finally rate a Sur La Table read more

Locally owned gourmet cookware business that pre-COVID also offered cooking lessons. They have what you need to cook with along with yummy fruit spreads made by the i où owner. And if she doesn't have it, you probably didn't need it anyway. read more

This is one of those places I shouldn't be allowed to go while in possession of a credit card. It's like a homey, country-crafty (or "kountry-krafty") Williams & Sonoma. Not as big or polished--but it's got a lot more character. It's also one of those places that is so packed with neat stuff (if you're kitchen nerd like me) that you don't know where to look first: pots, pans, utensils, dishware, aprons, gourmet goodies and kits. I really wanted a set of tartlet pans I saw there. They sell old fashioned candies and coffee by the pound, which they grind for you. I got some of their "Olde Towne" blend the other day and it's bright and robust and delicious. The owner's a chef and he does cooking classes at the store now and then. I learned this when I inquired about the deluxe six-burner gas stove at the back of the store, which I found out is part of a working demo kitchen. I concur with the other reviewers in that I've experienced a tinge of snobby attitude from the staff in the past. Nothing major...just an indefinable air. read more

Kitchen Koop - the outside of a restaurant - Kitchen & Bath Near Me - Portsmouth, Virginia

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Went to this store on 1/4/19 in the late afternoon. There was a cooking class just wrapping up and the attendees seemed to be enjoying themselves and in good spirits. As far as cooking classes go, I haven't been, but based on what I saw I'd definitely consider taking classes here. As for the store itself, they have a great selection of kitchen gadgets, really let your imagination run wild, because they probably have what you're looking for. They also carry some high end major brand name cookware and bakeware. The customer service was, how to put it...attentive. At first I appreciated it, but then felt like I was being followed around in an effort to prevent shoplifting. I get it. I know that's a problem for business owners, but there's got to be a way to prevent shoplifting without making honest customers feel uncomfortable. In any case, at least there was someone around to answer the couple questions I did have. The reason I'm giving the store two stars is due to the prices. This store, on a whole, is overpriced. Let me give you a few examples. Small glass pinch-prep bowls were $3.95 each. You can buy them elsewhere for anywhere from .99 to $1.95 each, or less than $10 for a set of 8. A ceramic crock, nothing fancy, no major brand name, for holding kitchen utensils was $29.95. To be honest, I just don't know how stores like this will survive with Amazon offering all the same items for less. I was a business owner for 14 years, and I know the challenges of covering overhead, paying employees, etc, but if you're going to price yourself out of the market, what's the point? This is a great little store with just a ton of stuff, well organized and fun to shop (when you don't have someone hovering around you), just don't plan to save money shopping here. read more

It's so much fun to visit the Kitchen Koop! I love to explore the endless displays of cute kitchen stuff (most of which you really don't "need", which makes it even more fun!) One of the best purchases I've made is this little plastic onion shaped thing that holds your leftover onion in the fridge so you don't smell up your tupperware (or the fridge). They also have a lemon and a lime shaped one to store the unused half. So cute. There are tons and tons of serving plates and bowls, aprons, coffees and teas, the list goes on and on. The only thing keeping the last star off is the owner, who is either a total sweetheart or a total witch, depending on the day. She has been known to yell at customers (my friend is one) and just flips out for no good reason. I'm not sure what her deal is, but that never keeps us from going to check out what's new. read more

Concur with Lia D. There are some things you can get no other places but here. The staff is occasionally so unpleasant, it's as if they are upset you came in to shop there. I go way more often if is weren't so hit or miss on the rudeness factor. read more

My recent visit was meet with better service, not overbearing but helpful. I do like the kilner jars they carry from the UK that are hard to find around here. They are so pretty and fun to use for canning, storing, etc. I will continue to shop here as I would hate for them to be another victim of Amazon online shopping. Where else can u get just the right size ramekins at the last minute? read more

It's the day before Mother's Day and my husband declared that we could do whatever I wanted. We'd been to the Kitchen Koop before and we enjoyed the first visit. I've been obsessed with purchasing items for the kitchen in our future home so it was a lot of fun walking through the store and inspecting each little knickknack. As far as comparing prices to other stores, the Lodge cookware and Cuisinart appliances did not seem noticeably higher in price. Trust me, I have been spending a lot of time researching brands and prices. The Kitchen Koop has a few unusual offerings that you normally would not find elsewhere. Items range from a few dollars on up. As far as the pleasantness factor goes (sounds nicer than "rudeness factor"), the saleslady was gracious and talkative. I'm not sure if she was the owner or not but she did mention that the extreme weather affects her. Well, we are two peas in a pod because that is true for me too! I suppose I caught her on a good day. Either way, I will be back. read more

I had the occasion to visit the Kitchen Koop this past weekend and all I could do was Look and Be Amazed! Coming from NYC region, it takes a lot to "unique" me as I do believe at times I have experienced it all! Much to my surprise, upon enter the store, one gets a sense of what one could imagine Mayberry's General Store would look like with a New York City/European flare. There's oodles of pottery, cookware, specialty gadgets, "penny candy, old ball jars filled with loose teas, herbs and spices from literally around the world. I was equally amazed at the extensive inventory of specialty gadgets, pots, pans, baking ware and the delicious jams, jellies, preserves and unique blends of bread in the bag recipe mixes. I could not resist the opportunity to visit the new garden directly behind the store equipped with two stone pits, bbq pit, gazebo, and a garden of herbs, spices and fruit trees. By the way I found the owner and her manager were more than helpful pleasant and delightful. I had a GREAT day at the KOOP!! Plans to return !!!! read more