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    West Linn Shell

    1.8 (8 reviews)

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    Western Stn Co Astro 216

    Western Stn Co Astro 216

    (4 reviews)

    When it comes to choosing a 76 station, thank goodness I have plenty of options before arriving in…read moreWest Linn. I've been here twice now, and have concluded this station is not for me. During my first visit, the gas cap key was handed back with my credit card and the attendant disappeared before I could communicate that he'd need it again. I held out the key as he struggled to close the gas cap door. But he just gave me a receipt and left it unlocked. Um okay, that's fine... I'm perfectly capable of locking it. The next (and last) visit- I pulled up to a pump and was angrily waved forward by an impatient young man. I then realized there was another pump hidden behind the small building. Yes, okay that makes sense. While attempting to take a photo for the Yelp page, the attendant leans in the window all creepy-like to ask what I'm doing: "...What?" "What are you doing? Taking a photo? Taking a photo of the sign?" "Y-yeah... I am..." There are plenty of other gas stations out there. I don't feel like dealing with this one again.

    At first I was going to provide a good rating. After speaking with Nastasha on the phone she…read moreaccused me of being mean to her. And that she could not provide any professional answers for me and "good bye". This was after a conversation requesting why there were charges on my credit card (check card) totaling $85.79 (80 and 5.79) more than the actual amount of $40.20 which was what the gas cost. She told me that the $5.79 was paid in cash and should not have been charged. So why was it? What happens if I get overdrafts and my balance falls below zero? This can happen even if it's $1 short on the bank account. Her inability to explain what will happen if my bank overdrafts because more money will be drafted is inexcusable for any employee handling the public's money. She said her manager comes in at 5 and leaves at 10am. There was no manager on duty. She could not help me with the answer. And no one else there could help either. If Karen, the boss, had the ability to provide an emergency number to handle customers with important questions, that would have elevated my trust in this station. I had a direct conversation with Natasha asking questions that were relevant. One other question I asked was if I was charged extra for using a credit card. She said it's .10/gallon extra. I run a company. If I charged extra to my customers for their using credit cards, I would be in trouble. It's illegal from what I understand and I explained that to her. I explained I did not know for sure and I would research this. (I did - it's at the end of my review.) There was no nastiness or accusation in my statement. It was neutral. That is when she said she was going to hang up. I thanked her for her time. When assertiveness (not aggressiveness) is turned into meanness, we have a problem with our society. The 2nd star is for this employee, Nicole, who honored the current situation with the .90/gallon when it had to be broken into two separate pumps. That was honorable. Oh, here's another reason for a 1 star: There was one other incident in the past when they were honoring discounts from Safeway. After pumping the gas, the discount did not go through because the attendant put in a wrong phone number. This company did not offer to credit the additional discount which totaled $1.00/gallon. * * * * * UPON RESEARCH: IT IS LEGAL FOR BUSINESSES IN OREGON TO CHARGE A "CONVENIENCE FEE" - However, in 10 states it is illegal. [Reference: http://www.creditcards.com/credit-card-news/credit-card-convenience-fees-cost-surcharges-1280.php] However, as a small business owner myself, I can't really blame this gas station or other companies that tack on extra convenience charges. The blame lies with the credit card companies who force consumers and businesses alike to provide them with our hard-earned dollars and prop them up into multi-billionairre status. I vow to try not to use a credit card as much as possible from this point forward.

    7-Eleven

    7-Eleven

    (11 reviews)

    $

    Wouldn't break $100 even when the owner was flashing ~2" thick in cash. Was going to buy stuff but…read morenot now, forget you guys. RUDE employees.

    I've lived near here since 2017 and used to love going to this 7-Eleven. Every employee there was…read moreextremely kind and sweet. Just very professional and pleasant. Then, this new guy showed up. He is a big, tall guy and not sure of his ethnicity but I'm guessing middle eastern. I'm always extremely friendly with everyone I meet. I do a lot of customer service type work, so it just comes naturally to me. However, this guy just clearly doesn't like me or something? I'm not sure why but he literally will not speak to me. I am a middle-aged white woman so not sure if he has some assumptions about that portion of the population? I hope not but that's the only conclusion I can come to based on my experiences. He will be very friendly and talkative to other customers. And I've noticed these are always people who are not in my ethnic category. One time, he said "have a great day" to a lady in front of me. I stepped up and said "how are you?!" , and he didn't say a word to me and wouldn't even look me in the eye. This happened multiple times over the following weeks. Finally, I was so annoyed because it happened so many times before I finally just stopped and said "so do I not get a good day too?". I've never stepped up and said anything like that in my life. But I was so frustrated. He wouldn't even look up at me and appeared to be seething with anger. I left and never returned. This guy has a huge chip on his shoulder and I'm not sure what it's about but it's not cool to be in that position in public and treat people that way. I hope management sees this and talks to him.

    West Linn Shell - servicestations - Updated May 2026

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