I have been visiting the library of Irving since I moved to Irving almost 2 years ago. I have 3 children. The 3 of them love books and one of their favorite places to visit are libraries. Valentina Mía is my youngest one. She is 7 years old and she has Down Syndrome. She is loving and she is always smiling. As anyone can understand she has developmental delays, and we need to be really patient some times in order to educate her and help her to learn rules. Today in the West Irving library I had a really sad situation that made me think how is it possible that a library, that is or at least should be a very important place, hired a person so insensitive, cruel and rude to deal with public, specially children. The elderly lady that was on charge of the library mistreated my children, specially Valentina because they were closing and Valentina refused to leave the building. As I explained she has a condition that precludes her some times to understand some things. She thought that she was playing and running away from me to avoid leaving a place that she loves. This lady that refused to give her name and that was in charge of the library, yelled at my children and said that she was to call 911 because a 7 years old girl with Down Syndrome refused to leave the building, actually her favorite place. I was trying to catch my girl and trying to be really careful to avoid hurting her, because as I said, she is a girl with Down Syndrome. My children were really nervous listening the lady and were afraid of her. My children felt humiliated, they felt so disappointed and powerless upon the situation. People in the library should be trained and capable of dealing with unexpected situations like this one with patience, compassion and politeness. Situations like this one can make a child change the way he or she feels about a place like the library. I have worked hard since they were born to inculcate in my children love and passion for reading. And this lady in about 5 or 6 minutes made them feel unwelcome and humiliated in a place that they just love. People like this lady should not be allowed to work with public. read more