All of the physicians and nurses here are great. Anytime we have called with a concern, they have…read moreeither answered our questions or gotten us in for a visit within an hour or two. They have extended hours and they're open on the weekend, which is extremely helpful.

Do NOT bring your child to this practice. Since Dr. Andrew Carlson left, the quality of care has…read morecompletely collapsed. My son's experience in recent years was disgraceful. One practitioner failed to treat his illness and spoke to him with outright disrespect--completely unacceptable behavior from anyone, let alone a medical professional. Children deserve to be treated with care and dignity, and that was absolutely not the case here. On top of that, the front office staff is consistently rude and dismissive to parents. It's painfully clear they no longer care about their patients or their families. If your child's well-being matters to you, stay far away from this place.

I feel it is necessary to fully explain the one star review on this practice. Billing: they have…read moreno issues sending you a bill for a copay and not providing the service. My child had an apt canceled and they still billed his insurance (I only caught it when I got the bill for the copay in the mail). Staff: The front office staff is atrocious- no follow through, no call backs, no personality (terrible for working in a pediatric office). The physician we saw took 10 days to send in a prescription for my child who went a week without their medication. This physician also barely assesses the child when in the office: never measured head circumferences of my children when they were infants, no assessment on my last child who was there (point of care strep test + and thus treated the strep and never assessed him, just gave antibiotics), etc. If you are looking for good, thorough care for your child, this is not the place. I went against the advice of others I know who useD this practice and left b/c of the same issues, thinking it was close, convienent, and the pediatrician we were seeing was personable with kids. Don't make the same mistake I made - the kids deserve better care than what this practice can give.

HIGHLY RECOMMEND!!! Best Pediatric practice there is out there. Dr. Lopusny and her team are so…read morewell trained, and take just good care of their patients. My son is 11 and has been at this practice since newborn. He is rarely sick and only came in for well check ups thanks to the amazing advice they always provided at keeping him healthy. My whole childhood I was riddled with illness and hospitalizations and it was very important for me to find a practice for my child that would take every approach to keep my son healthy. They have done all of that and more. I am forever grateful for their care, kindness, and their professional medical training and guidance to help our family.

Great practice. All the one star reviews are for vaccine related issues. Our review is for same…read moreReason. They are very knowledgeable and one of only practices in state that really try to help children and families holistically. They also offer all full service regular pediatrics. If you're not interested in your kids overall Health and well being, and would rather just medicate them and jab them up, go somewhere else.

NOT THE PLACE FOR A NEW MOM…read more This may be a great practice for someone who has a child who goes to the dr once a year for physicals and is old enough to know if they have a sore throat or if they have a headache. This place however is not a good fit for a new parent- even the calmest of them. I understand it is covid and that's been my hesitation in switching practices- I knew all offices all over were trying to adapt so I was patient. We're now a year into covid and my daughter is 9 months. She has yet to be seen for anything by them other than a physical. Everytime I have called them (which in honesty has been prob 3 occasions) for sick apts I have been referred to a walk in due to "covid precautions". our family had covid over a month ago and were all tested at a walk in and I decided to call the pedi office a couple days later when her test came back positive. I had to leave a message and received a call back a few hours later and then a call back a week later- both calls she just asked symptoms and I could hear her typing them. No contact from a dr, no paperwork or suggestions that could be mailed home, no guidance, and no reassurance from staff. I contacted them a week or so into it and said she had been pulling at her ears and was given antibiotic over the phone. 10 plus days later (were all back at work and school at this point and have been for a week) I call because the baby is now pulling at both ears and is miserable. I was told yet again to go to the walk in. The woman on the phone kept interrupting me and correcting me mixing up a call we had in dec when she started teething and was touching her ears with the last month of ear pulling. The woman I spoke with made statements like "well generally when an antibiotic doesn't work a parent calls us within 48 hours to let us know" first- she has a great attitude and we just had covid so I practiced patience and second she's been on a new antibiotic that the walk in told me I wouldn't see a turn around until about 3 days in- the way the woman kept phrasing things was "well generally a parent does this" Generally a child can be seen by a dr in an office with compassion but this is 2021 and covid. There's no need to shift blame onto the parent. ESP because I didn't start to loose my patience with this practice until this last week or 2. This story goes on and on but I recieved a release from this office in the mail today and according to the date the postage is stamped the office wasted no time in cancelling her future apts and closing out her chart while referring us to a walk in. Sorry but when I call you on a Monday and I have the release in my hand with a postage date of Tuesday- you still have no clue what is wrong with my daughter and haven't followed up with me re:the walk in visit but you sure were able to get the paperwork out quick to close out a chart. Seems like there's a lot of excuses to not have to adapt in this office. Skip over this place if you want good medical care with a dr who cares.

The office staff is very rude and completely unhelpful. The whole practice is very unorganized and…read moredo not follow through. I will be leaving this practice due to the poor management.... this time it was the straw that broke the camel's back.

Best pediatric office around! The staff is knowledgeable & caring their new office is beautiful!read more

I love everything about this practice. My son Saw Katie Martin for his first year. She has since…read moremoved to New Hampshire, but she made our first year with our first baby a breeze! I felt so comfortable with my baby in her care! It was sad seeing her go, but we have transitioned to a new pediatrician there by the name Elizabath Renker and she is just as amazing. Besides the clinicians, I also love the vaccination policy they have in place! The front staff are so nice and always receive us with warm smiles! Will never stop recommending this practice!!! Love them!!

Hopefully neither your friends nor any of your loved ones will need to utilize Yale New Haven…read moreChildren's Hospital in the future, but it is reassuring to know that it is ranked among the best in the nation for five out of ten pediatric specialties by U.S. News and World Report. It is conveniently located in the heart of New Haven, Connecticut. In addition to 24/7 emergency room services for accidents and injuries,they specialize in treating more than 100 specialties. From neonatal care to cardiology, to diabetes and oncology, their specialists deal with children of all ages. Upon visiting a neighbor's child, the hospital seemed well organized, staffed, and the nurses showed a genuine concern for the welfare of their patients. Parking is accessible but difficult to access during high volume hours.

in a capitalist world, illnesses are more profitable than cure and prevention,…read moreThis is not a "healing place" but a killing place, where their lock of humanity and dignity as well respect is missing by all mean, a rude nicu nurse assault my 2lb baby, broke 3 ribs and collapsed his lung that ended up in death due to the trauma of the injurlies. If your baby is taken into this children hospital as a "patient ", your child will become a client to them and 99% of probability your child will not make it alive, as they will treat your child as a plastic toy and they will break bones and neglect all they do for your child. Most of these nurses are not mothers and they careless about how they handle your beloved baby, don't leave your a baby alone, stay with your baby, sleep in the same room and you can take a shower, but don't leave the baby alone or you will regret because more likely they will harm you baby one way or another because that's what bring money on their table, don't trust what they tell you as they try to use you and confuse you.

I have been bringing my children here for 18 years. Even though we moved long ago, I will not…read moreswitch providers. I came to them because I had an awful experience at another office. I switched here and never looked back. I have highly recommended them to so many others through the years as well. My children saw Lisa for 14+ years before she moved up. I had a positive experience with every single Doctor accept for one. I asked to never be scheduled with him again and we weren't. They have several offices, the wait isn't hardly ever long. From the quality care, support, after hours and weekend sick visits, there's no where else that I've experienced this type of care. I will also be there biggest fan. Thank you for always taking my concerns and health of my children seriously. I highly recommend.

Very rude receptionist and unprofessional office manager. They don't know how to deal with the…read morepatient and solve their problems to send the lab request or something like that. I am not recommending this place if your are looking for a place to see you in respect you have to choose another place to go.

We feel beyond lucky to have then helping us with our newborn. Dr. Stephen is AMAZING, refreshing,…read moregentle but thorough, intuitive... and pretty darn funny, he's always a relief and an encouragement to see. We've had plenty of first time parent concerns and he's tackled them all super timely and with a way of explaining things that calms us and gives us more confidence every time. And we were amazed with Katie, the Lactation Consultant. she has decades of experience, she CHANGED our world!! we brought in our 5 day old baby and she completely turned me around with her knowledge base. I brought him in with me and nursed him with her help so that she could observe. She reframed so much of what the hospital told me generically and tailored it to me and our son based on how and what she saw. and she was spot on! he was happier, less frustrated and trusted me to read his cues correctly and get what he needed. it was an instant fix, I can't get enough of her!! She makes herself available by phone too if tou can't make it to her in person. She and Dr. Stephen are in this with you every step, honestly we couldn't have asked for more caring human beings to help guide us.

Ok so I don't know about the rest of you moms who grew up in the 80s and 90s but I hated going to…read morethe doctor as a kid. They were nice and all but it just sucked. My kids LOVE going to the dr. They literally ask to go. Even if there are shots involved they like being there. When the heck does that ever happen? Dr. Nikki is more than a doctor. She is someone my 13 year old daughter looks up to and my 7 year old son wants to marry. I trust her and when it comes to your kids that is something you need to have for peace of mind. If I could give more than 5 stars I would.

I waited months for my appointment which was pretty much a waste of time! Dr. Dong seems to lack…read morecompassion or empathy for her patients.

Absolute joke of a medical provider. They charge obscene…read moreamounts, then when they bill you, they make it incredibly difficult to pay. (No online payment. Phone service always has a "busy call volume" and they don't pickup). Then, after they make it extremely difficult to accept payment...they send out bills to collections.