West End Pediatrics PC

(1 review)

4.2 mi

Dr. West is amazing and I cannot recommend her enough! We were able to have our first two months of…read morepediatric care in the comfort of our home which was especially helpful as I was on bedrest after birth. We had some difficulty establishing breastfeeding and without her I don't know if we would have succeeded. Dr. West was also available to answer questions regarding safe medications while breastfeeding and answering any questions we had about pretty much anything! She even answered my call months later when my son had an allergic reaction and we panicked about what to do! She truly cares about her patients and we couldn't have asked for a better experience.

From the owner: At RVA Baby, our goal is to provide holistic, top-quality newborn medical care to families in the…read moresafety and comfort of home. We know that while being a parent is certainly a joyful event, it can also be complex and intimidating – especially in the first weeks after bringing your new baby home. When anxiety rears its ugly head – and it will – we’ll be there to help you catch your breath, find a sense of calm, and enjoy the journey of being a parent.

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Richmond Pediatric Associates

3.5

(11 reviews)

3.0 mi

If you come in on a weekend they charge you an extra $50, even though it's part of normal business…read morehours. Weekend staff also had a bad attitude and seemed to be put out that we had to come in.

We're still loving Richmond Pediatric Associates! We recently had our son's 2 year appointment…read moreduring COVID-19 and their process is seamless. All sick appointments are taken at the Mechanicsville location and all well appointments are handled at this location. When we arrived, we called them and were told to wait in the car and they would call when our room was ready. They called right on time and we had a great appointment with Dr. Gibson and her nurse. We absolutely love this pair and hope that they will be in practice throughout our son's entire pediatric journey. Dr. Gibson spends so much quality time with her patients. This time, she sat down with us, asked my son questions, played with him, and got a great sense of his development. She is so reassuring and gives great insight when you ask questions. Love her and love RPA! My only critique would be that the look of the office is rather bland for a pediatrician. I think a mural and bright colors would go a really long way!

Kathleen LaRosa

Gwen Gibson, MD

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Stephanie Smith, CPNP

RVA Pediatrics

Locally owned & operated

The woman who I talked to on the phone needs to work on her phone etiquette. Her tone was…read morebelittling and she left me on hold for 10 min when I called back with another question. While I was on hold the phone was picked back up and I heard her say "I was just hoping shed hang up." If you're going to be the first person patients come in contact with at a doctors office (whether it's on the phone or in person) you could be a bit more friendly.

Agree with the other reviewers about the front desk staff, ESPECIALLY the awful, snooty,…read morecondescending male receptionist. How does he keep this job when he treats people so nastily? He obviously does not like people nor enjoy his job, so I sure wish he would look for employment elsewhere. And why the doctors would put up with this behavior at their front desk is a mystery. Surely they are aware of the bad reviews.

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Pediatric Associates of Richmond

13.4 mi

If I could give 10 stars I would .. my 11 year old son saw Dr Shreve for a sick appointment at bell…read morecreek location today . They do an awesome job of keeping sick visits separated from other patients ( even use a separate entrance ). And He treated my son with such kindness and patience and never tried to rush through the visit , reassured him when he was anxious for a test and helped him get through his anxiety over the test !!! We have always gotten amazing care from this team !!! I am beyond grateful for the care they show their patients

They were very gentle. It was amazing and it was very quick and painless and I felt no pain at all…read morewith my strep test. It felt like an amazing doctors office filled with wonderful associates. I would like to thank everyone that works there very much for

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Chesterfield Pediatrics

3.3

(8 reviews)

13.0 mi

I started bringing my children here after my old pediatrician retired. The good? You can get a sick…read moreappointment whenever you need. They follow the APA guidelines for vaccines and are not a vaccine optional practice. The front desk staff and the NP's are lovely and very nice. The downside? Dr. Harrington. She has absolutely horrible beside manner. She is condescending and I have not once had an interaction with her where she has not talked down to me. And talked down to me about the dumbest things. She speaks to me like I am a teenager who has no idea what they're doing. All of this is completely unsolicited and unwarranted. The NP's don't address me like she does. I don't know why she works with children because she ignores them and talks like they aren't there.

I highly recommend Chesterfield Pediatrics! My son has been a patient of Dr. Harrington for the…read morepast 12 years. Dr. Harrington is very thorough, knowledgeable and compassionate. I have never had any issues getting appointments. Staff is very accommodating and friendly to deal with!!

Acorn Pediatrics

2.5 mi

The services that I receive from all staff members was excellent. Dr. Scott and the staff are…read morefriendly and ensure that I am properly informed about my children's health. I would have no qualms in recommending them to family and friends. My daughters had a wonderful and warm experience from start to finish.

My kids have been with Dr. Scott for about 2 years now. He is great doctor, great with kids and…read moreparents. Answers all questions. Excellent at his job. He opened a new office ACORN Pediatrics. And this office doesn't look like any other children's medical facilities. It doesn't look like doctors office at all. Which is very welcoming for kids so they don't feel like that that doctor appointment. His staff is amazing , always pleasant talk to them , always answered all my questions. I'm very happy that we have doctors office in Richmond like Dr. Scotts and his team at Acorn Pediatrics.

Caldwell Pediatrics and Wellness Center

3.4

(19 reviews)

27.4 mi

I brought my child to this office and I was not disappointed!…read more If you're looking for the needle in a haystack physician WHO ACTUALLY UNDERSTANDS THAT PARENTS NEED CHOICES WHEN IT COMES TO VACCINES be your decision to fully vaccinate, do an alternative schedule, selectively vaccinate, or completely forego vaccinating entirely due to familiar or genetic complications associated with your family's health history, this is really the place for you. If you want a doctor who I pushy about vaccinations and will not compromise their orthodox approach, don't come here. I am floored to see so many ungrateful parents whining about wait times and "rude staff". I assure you that I drove almost 3 hours to this clinic and everyone was very professional. This place was a dream come true. All of the information I needed was provided to me when I asked for it. My wait time was not extensive at all. They did not lose my Childs appointment. My child's very first visit to this office was an absolute dream. It was my very first time there. I happily paid all of the fees. I will definitely be bringing my other 3 children here for healthcare from now on! And by the way, Dr. Caldwell and the DNP here are amazing. They're dedicated to keeping children safe and healthy. The nurses have plenty of knowledge to give sound advice. I appreciate the existence of this particular practice and it's a shame that so many parents in the comments failed to appreciate a Vaccine Friendly clinic completely ignoring how rare, few and far between they are and even tried to smear this wonderful office to turn other people away and harm this practice! I can't fathom how or why. I encourage you to bring you child or children here :) Bring kindness and patience with you and you'll have the best experience just like I did!

Dr. Caldwell is a genius. Only idiots think she is 'out there' when she is the only sane…read morepediatrician in the state of VA. We literally drive an hour to see her because of all the vaccine pushing quacks where we live.

Richmond Pediatric Associates

(3 reviews)

3.1 mi

I had him as a doctor since I was a baby! I haven't had him for a few years since I have aged out…read moreand I miss him! He was the best

Super solid baby doc, no nonsense. No granola nonsense, he's a big proponent of evidence-based…read moremedicine. He won't harangue you about things, but he's explicitly clear about instructions and risk factors. Definitely a confidence builder to have a physician like this. We feel better when we leave, and apart from the two shots so far, our daughter loves him.

Chester Pediatrics

3.6

(9 reviews)

15.2 mi

BEWARE! Clinic…read more'accidentally' gave my 6mo old child the incorrect vaccine and did not notify us or catch the mistake until we caught it on our end. The mistake was not noticed until they offered an additional round of the INCORRECT VACCINE. Following this, they tried to diminish the issue and gawked at the fact that we were (rightfully) upset, saying that "all shots are necessary and safe". If you're mixing vaccines for infants without verification of material/dosage/lot/etc., how is that remotely 'safe?' Won't be back. Find a place that verifies what is going into your child's body prior to injecting them. Pathetic.

It has been sometime since I've been to a Doctor's office that was willing to be holistic. That is,…read moreif you had more than one problem, they were williing to spend the time diagnosing it. We don't have a set doctor here, but it makes little difference, wth the exception of Dr. Campbell, who seems to be a step ahead in bed side manners with the kids. Another plus for this group is that if you have an emergency, they somehow manage to fit you in on the same day. As a result, of all of these factors, I'm not only happy to take my son there, but delighted they are there with us!

Encompass Health Rehabilitation Hospital of Richmond

4.0

(14 reviews)

4.8 mi

Petersburg location: Quality care, amazing staff, progressive and continuous levels of the…read moreprogram. Highly recommended.

Horrible administration. Stay far away! Totally botched a family members rehab and is super quick…read moreto kick them to the curb.

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James River Hospice

3.7

(3 reviews)

6.7 mi

Jennifer Gordon is been our nurse for past couple of years and we look forward to see her smiley…read moreface every Monday mornings. What can I say she is the best of the best and we are proud to have her.

When it comes to looking at hospice reviews, the last thing I want to read are employees saying how…read moregreat the atmosphere is. They are not the patients. They are not receiving the care and kindness and thoughtfulness needed by a hospice facility. Why I chose James River? Simple. On their website they posted personal letters, written by patients and their family. From the first phone call you felt warmth, compassion and a can do attitude. There was never a question too small or trivial. Never a time when you felt you were a bother. Just the admitting kindness alone was a weight off of our hearts. Thank you Mary. Unfortunately, my loved one never made it out of the hospital and into the loving care of James River. However, when I am in need if home hospice care again, this is the only place I will choose.

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Alexa B.

5 years ago

My 2 chickens have been going to West End Peds for 3.5 and 1.5 years now. It only seemed fitting to take my kids here since it's where I went as a kid 25 years ago! We've never, not once, ever had any problems. Even with a special needs child who has epilepsy, Lucy has always been there for us. She's been nothing but patient with me and all of my ridiculous, random questions. If there's anything she doesn't know the answer to, she researches or asks her fellow coworkers and always gets back to me. She even once skipped her lunch for me to bring my (at that time) 1 year old in for an emergency fecal impaction removal...like, come on...if that doesn't scream dedication, I don't know what would. Not only is Lucy amazing, but the front office staff and nurses are incredible as well. Shameka and Jasmine never fail to put a smile on our faces when we visit, even when it's a sick or emergency visit. I always feel like I'm walking in to hang out with some friends when either of those women are assigned to helping us that day. They're both hilarious and wonderful nurses to interact with and i can tell they genuinely care about my babies. To end my love note review...10/10 recommend West End Peds! We love everyone there.. read more

Brittney B.

5 years ago

I love west end pediatrics. I have to pediatricians I bring my daughter to, and when she was born she developed a strange bubbling/brushing mark on her arm that really scared me. Our doctor at West End was able to clearly identify it, as other professionals could not. He explained how our birthing process caused this alarming mark and when it would go away, and was precisely accurate! This office and it's doctors had also been respectful to alternative health measures I have chosen (although not popular) to take with my baby girl. They are respectful of my wishes and always get us in extremely quick. I've had emergency visits due to high fevers, and I'm a new mom and don't know what to expect with my new baby, and they always see us within a short amount of time. I'm very pleased. The staff is very sweet and caring. They really try to connect with my daughter and I appreciate that so much. read more

Paula C.

6 years ago

As new parents, it's important that we have a pediatrician we can trust. We found that in West End Pediatrics. Our daughter has seen both Dr. Iwashyna and Dr. Dawson; both have been exceptional in their field. Appointments are easy to make and I never feel rushed during them. We primarily see Dr. Iwashyna and appreciate the guidance and care he gives. It doesn't matter if I ask 100 questions, Dr. I takes the time to explain the answer. Within the first 2 weeks of getting to know this practice, I had a health scare related to delivery. I was thoroughly impressed with how Dr. Dawson recommended care for me, even though I am not a patient of the practice, and how Dr. Iwashyna followed up with me to make sure I took the recommendations seriously. Both providers went above and beyond for me and that is something I will always be grateful for! read more

Kate S.

5 years ago

We love West End Pediatrics! My siblings and I are all college students now and have been going to West End Pediatrics our entire lives. We absolutely love Lucy, Tiffany, and Jessica and the nurses and staff are always super friendly and helpful! From routine checkups to ADHD medication management to emergency/sick visits, we always have positive experiences and are continually impressed by the level of care provided. Lucy is my main provider and I always feel so comfortable talking with her openly and honestly about any health concerns and she always takes the time to ask and answer questions without making me feel awkward or rushed. I've also been seen by Tiffany and Jessica and have only had amazing experiences with them too -- 10/10 highly recommend West End Pediatrics to anyone looking for an exceptionally caring practice! read more

Liesel G.

5 years ago

We have used West End Pediatrics for the past 23 years. Words cannot describe the level of professionalism, empathy, support, and care our children have received over those years. The entire staff is friendly and helpful and we have NEVER had to wait to schedule and appointment, see a physician, or receive a return or follow up phone call. The physicians treat both parents and patients appropriately as everyone matures and it is a very safe space to discuss physical as well as emotional or mental health issues. We have gone through everything from routine physicals to injuries to hospitalizations with this practice and would not have wanted ANY other physicians treating our children or helping our family. Our youngest is about to age out of the practice and we will truly miss them. THE BEST. read more

Sara S.

5 years ago

Our family loves everyone at West End Pediatrics. Our almost 4 year old daughter actually enjoys going to the doctor and in more than one occasion, has asked to go visit Dr. Dawson just for fun! We have never waited in the waiting room/car for more than 4 minutes and never waited more than 5-7 minutes in the exam room. But I never feel rushed and always feel like my concerns are heard. The office staff is also always kind, caring, and compassionate. We also love the nurses. I feel so cared for when they called several times to check in after my daughter suffered a traumatic hand injury that required a hospital stay and surgery. I highly recommend this practice. read more

Katie M.

5 years ago

OBSESSED w/ West End Pediatrics. I am in love w/ my daughter's ped, Tiffany. Our daughter Marley also loves seeing her too. Tiffany has a TONNN of NICU experience, which is completely obvious by the way she treats you & your child. Tiffany makes me feel in control, confident, & loved - yet, she never sugar coats anything, which is absolutely perfect for us. She is the most caring individual, she is the calm in the chaos when your anxiety is through the roof regarding any issue w/ your child. I honestly could not imagine my child going to any other pediatrician's office - we LOVE West End Pediatrics so, so much. read more

Lynn D.

5 years ago

Dr Myers was an absolute gem to us! We are no longer in the Richmond area, but I truly wish we were simply to receive the type of care and compassion that we received here. I always felt that we received honest, genuine care for my daughter here. Being a new single mom, the doctor took the time to sit down after each appointment to ASK and answer important questions a new mom might not understand or think about. I truly appreciate, even to this day, the friendly advice that I had been given from all of the office staff! Thank you kindly read more

Gal B.

5 years ago

As a 1st time mom i had so many ( maybe too many ) questions all about taking care of a newborn. Tiffany was so great and patient, taking the time to explain and making sure that we and the baby feel comfortable. She is also a lactation consultant which is a big plus ! They even gave me 3 days worth of formula samples because i was on medication and couldn't breastfeed. They accept Medicaid and other insurances. The other staff are very and welcoming too. Highly recommend them read more

Supraja M.

5 years ago

I have always had a positive experience with West end pediatrics since my daughter was born, and I have been visiting them for the past 3.5years. It is a small and cute facility with very responsive nurses and doctors and have never had any issues with setting up appointments. Even during Covid , the center has taken good safety measures visiting patients at the parking lot unless it is really necessary to be inside the facility. I really like Dr. Dawson . read more

madeline s.

5 years ago

West End Pediatrics has been my primary care doctor since I was a baby. They have always been respectful, helpful and informative for every reason I have had to go in. The doctors are very smart and personable! Great place to bring your children and let them grow up with a comfortable doctor just like I have. Unfortunately I am 21 and almost the age to let me go but I will always be thankful for what they've done for me and being around for my whole life. read more

Caroline U.

5 years ago

West End Pediatrics has been wonderful to work with!! We've gone to them since our daughter was born ( 4 years) and the staff is the most friendly and really put my sick kiddo at ease. She actually looks forward to going to the doctor! They have been awesome with scheduling availability, advice by phone, and curbside appointments during COVID. I would highly recommend them to any parents looking for thoughtful, friendly, and accommodating pediatric care. read more

Cait L.

5 years ago

We are 5 years in and still loving this practice! We have seen all of the doctors and almost all of the nurses at some point over the years and every single visit has been a positive experience. From routine checkups to emergency visits, we have felt nothing but cared for and valued. We moved away from the area about 3 years ago but maintained our patronage to this practice because of the care our babies have received. Thank you West End Peds!! read more

Anne C.

9 years ago

We have seen all of the Dr.'s in this practice for various illnesses/emergencies, regulary seeing Dr. Dawson. We find them ALL to be accessible, empathetic, warm and caring. As a first-time mom, they were always available, day or night, with questions and never made us feel as if we were overreacting to any situation. All of them have been great to work with. A small practice where they know and love everyone. LOVE West End Pediatrics!!! read more

Betsy L.

5 years ago

These guys are the best! Front staff is on point to help with my phone calls and any questions or concerns I have, the nurses are the most caring and fun to be around and always remember the kids which is so comforting, and the providers there are the best in the business! I've seen each of them and each has their unique style and personality and they're all great! Dr D, Dr S, Lucy, and Tiffany are all about the kids and I trust them 100% read more

JoAnne G.

5 years ago

We've been with WEP since my son was born. Since he is now 18 we considered moving on from a pediatrician's office but really like Dr. Dawson and will stick around for a couple more years. Dr. Dawson has a wonderful manner and gentle way of communicating with my son who is on the Autism Spectrum. Through the years we've met up with all the doctors in the practice and have always had a good experience. read more

Melinda H.

5 years ago

If you're looking for a practice that makes you feel like family and not just another patient, West End Pediatrics is where you want your kids to go! I now have a 12 and 8 year old and from Dr. Dawson's first visit in the hospital with my girls when they were born till now, he has been amazing and it's not only Dr. Dawson but the entire group of doctors! Thank you! read more

Morgan L.

5 years ago

Doctor Dawson does not know basic flu knowledge and told patients theyre not contagious when they still are. office managers just defend his wrong doings instead of helping patients. If you're looking for a Doctor at west end pediatrics, do not go to doctor Dawson, he does not know what he's doing And will probably get your whole family infected instead. read more

Jennifer K.

5 years ago

Dr. Dawson has been my son's pediatrician for years and we just LOVE him! He listens and is very attentive, conscientious, and knowledgeable. Besides being super friendly, we love his bed side manner. Makes us feel very comfortable! The office is small, very organized and efficient. Highly recommend!!! Jennifer Kane Glen Allen, VA read more

Kelsey H.

5 years ago

I love West End Peds! I take my one year old there to see Lucy. She takes the time to actually listen to my concerns and makes sure I feel 100% comfortable with my son before I walk out there door. The after hours service is so great for a new parent when it's 7 o'clock and your kid spikes a fever on New Years Eve. We love them! read more

West End Pediatrics PC - pediatricians - Updated July 2026

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Henrico Pediatrics PC

3.0

(9 reviews)

My both kids are Dr.falik's patient. He is such a amazing doctor and his hands are lucky. He won't…read moreprescribe medicine unnecessary. He will check and if required only he will provide . And he will speak with kids directly and asking questions. . Past 12 years we are visiting Dr. Falik . Staff are also good and behavior also very well .

Yesterday I went for my daughter's physical for her to start a sport. At first the staff seemed…read morefriendly having good interactions with my daughter (5years old). Everything was fine until we got to the vaccinations portion of the visit. My daughter is partial vaccinated currently we are exempt which the office should have been aware of because we used to deal with Dr. Loya prior to her retirement with no issues after expressing or change. Dr. McKnight gave me documentation to review and I politely took the papers while still firm on my decision. She continued to mention the importance and how she does for her children. Then after we went to vision and hearing and then dismissed. I was confused to why I did not receive a copy of the physical just performed, asking the nurse Jennifer for a copy. She was rude staying the documents you have is all you need (information on vaccinations). When I know from previous experience I always received a copy in the past. I inquired again then she said your child is not vaccinated so I can't get you those documents. Also rudely asking for a form I had in my hand that was supposed to be turned in. After I inquired more than a couple of times she stormed off with a attitude and had the office assistant bring me the completed physical form. I asked the ladies in the medical office they said we can't get you the copy but can fax it somewhere if you need. I then knew what was going on, the attitudes and demeanor had changed because I did not want to get my child vaccinations. I informed the ladies in the office that they shouldn't treat people like that based on their belief, no response or apology. ** next day** I spoke with the office manager on the phone while waiting upon my return for a correction on the physical/ copy of sports physical. Debbie who was unable to give me the nurse full name on the nickname of Jenn for as she mentioned legal reasons, but I will be filling a report with the Virginia Board of Medicine regarding this treatment. I came the next day to have the document given yesterday corrected (incorrect initial on my daughter's name) and to have the proper physical filled out for her sport. The lady at the medical office tried to justify the incorrect spelling because my initial was what was used. I am aware human error happen but do not blame me for that, especially when all of the papers I filled out was completed correctly with my daughters name and date of birth. After waiting about 20 minutes the documents were ready yet the date of birth was incorrect so we had to wait a few more minutes for the correction. We were handed the documents and politely went on our way, without an in person apology from the nurse, doctor or medical staff for our treatment. Please be aware of service given here! Thanks for reading my experience, - Briele

Complete Care For Kids

(1 review)

Amazing experience from start to finish. Receptionist Jatimil is very nice and welcoming and the…read morenurse we were seen by payed attention to everything we were explaining to her! I wish we would have taken our son here from the start. Dr.Blakey truly cares about his patients and it shows in his bedside manner. Our son came from having an awful experience at a previous office so when we walked in he immediately started crying. The tears quickly faded thanks to the design of the office and the fun space room we were seen in! At Commonwealth Pediatrics I had to hold him down while they checked his ears vs with Dr.Blakey our son wanted to put it in his own ear! He will truly make your child feel comfortable! Will never go to another office!

Commonwealth Pediatrics - Westchester Commons

(1 review)

I've been bringing my son here since he was born and he's almost 3. Every single Doctor at this…read morepractice that we've seen have been so helpful and caring. We usually see Dr. Strehler and Dr. Talibi but when we have weekend emergencies all the other Doctors and NP have been terrific. They are fast and actually listen to every concern we have. I cannot recommend this practice enough.

Pediatric Associates

3.0

(6 reviews)

I had a first appointment for my teenage boys. Both healthy kids, this was just to get them…read moreestablished in the practice, as we just moved from another state. I am a single parent, and am the only adult able to handle these appointments for them. Due to reasons beyond my control, I was hospitalized the night before their first appointment. I called the number on their website ALL morning from my hospital bed. I finally had to send a contact request, as I was unable to get someone on the phone with the telephone number they had online. I finally spoke to "Tracy" who responded to my contact request through their online portal. She advised me that they were dismissing my children from the practice because of the "no call no show"?? I don't know how doctors work in Virginia, but it truly shocked me how unprofessional and negligent the lady/person was on the phone was. I'm glad they dismissed my children, as I would not want anyone in that practice near my kids. I hope you heed the same and save yourself this headache. Now I get to stress about finding another pediatrician from the emergency room. Good job pediatric associates. You got yourself a star employee.

We have no complaints about the care; they always seem to have appointments available within a…read morereasonable time frame and call you back quickly. These are probably the most important considerations. However, their office isn't really wheelchair accessible. Although they have a ramp built it is difficult to use with a manual wheelchair. Also, the doors and hallways are extremely narrow. They complicate the problems with unnecessarily oversized benches in the hallways.

Chesterfield Pediatrics

3.3

(8 reviews)

Chester Pediatrics

3.6

(9 reviews)

Pediatric Associates

3.1

(18 reviews)

Been coming to this practice (short pump) since my toddler was born…read more Doctors have always been incredibly responsive, the after hours on call doctor called me back in the middle of the night. I've never had a problem getting a same day appointment and the doctors are all top notch and very compassionate.

This place is going downhill. A lot of new and young pediatricians have started working here. The…read moredoctor we saw couldn't address our concern, she had to google our kids symptoms which we have done. We just wasted our money for someone to google for us. This place used to be good, it's time to find another pediatric office.

St. Mary's Pediatric Emergency Room

It's Feb and we've already been here twice. The first time, my oldest son needed to get stitches…read morebecause he fell during sensory hour at a trampoline place. The front desk was/is AMAZING. It was my first time taking my son to the ER and you can def tell I had the mommy jitters. I didn't know what to expect and bringing my son who is nonverbal, autistic, and ADHD...you just worry as a momma. The nurses and doc in the back were fantastic. We were there for about 2.5-3 hours, which I think makes sense because we also had to get my son some of their numbing ointment before performing the stitches. They were so informative and so understanding with my son. The doc was fantastic with my son when doing the stitches and def quick hands. At the end of this visit, he ended up walking out with 3 stitches. 2nd Visit - my son woke up with the right side of his face super swollen. It was 6:30 in the morning and I literally put on a jacket and took him straight here. I also couldn't think of another place that was open at that time and his pediatrican didn't open up until 8 so...you can see why I decided here. There is Urgent Care parking next to the building and since I'm experienced I was able to bring a packed backpack with things to keep him occupied. We got checked in and brought to the back quickly like the last time. The nurses were fantastic and listened to our concern and what was going on with our little guy (nothing new, no new detergent, no new foods - what is going on?!) They kept me updated along the way with EVERYTHING they were planning on doing and explaining the reason why. It was scary but relieving at the same time. We ended up getting admitted to the hospital upstairs (which I am so grateful I decided to take him to the UR here). Again, everyone in the ER were wonderful and I HIGHLY recommend this place for kids. Thank you!

So, when my son was having trouble breathing and we took him to St. Mary's in the middle of the…read morenight, I wasn't even thinking that they had a pediatric ER! We headed to the regular side and the kind men in the vestibule stopped us and directed us to another door, which was the opening to the pediatric ER. The whole experience was great. We were able to check in immediately, then we waited about 45min for triage. Once we got in to triage, they did a quick explanation of what was going on and sent us to a room immediately. I really appreciated that, as breathing issues are nothing to play with. It was extremely validating that they saw fit to treat us right away. Once we were in the room, the doctor came in within about 5-10 minutes. He was nice, but kind of loud and quick? I don't know how else to explain it. He wasn't my absolute favorite, but he got the job done. Let us know what was going on, and ordered x rays and treatment. The x rays were done shortly after and then a nurse came in to give meds. The only negative I would say is that we sat there waiting for a really long time without any explanation of what was going on. I thought we were waiting for them to start a certain treatment on my son, but they never came and did it. So finally someone came in to check on him and updated me that they decided not to do the treatment, that he looked good, and I guess all the wait was for them to observe him to see if he got better after the initial dose of meds. All fine and good! I just wish that someone had updated us on the treatment plan so we knew why we were waiting. Anyway, we were discharged around 2:30am and my son was definitely showing signs of improvement. I was really happy with the nurse who helped us. She was an angel and continued to ask us if we had any questions, which we did and she answered so patiently. Kidmed is only open from 2pm-8 or 9pm, and of course the doctor's office is only open during business hours, so whenever my kids get sick outside of those hours, I am definitely coming back to the St. Mary's Pediatric ER!

Acorn Pediatrics

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