Been coming to this practice (short pump) since my toddler was born. Doctors have always been incredibly responsive, the after hours on call doctor called me back in the middle of the night. I've never had a problem getting a same day appointment and the doctors are all top notch and very compassionate. read more

This place is going downhill. A lot of new and young pediatricians have started working here. The doctor we saw couldn't address our concern, she had to google our kids symptoms which we have done. We just wasted our money for someone to google for us. This place used to be good, it's time to find another pediatric office. read more

Where to start? After our child was born, the hospital gave us a list of ped offices to choose from since a Dr. would be seeing our child while still in the hospital, so we chose here. I cannot say enough amazing things about Dr. Mapp, who sadly left the practice when our child was three. After that, you never knew what provider you'd get when scheduling. It's a roll of the dice for sick visits. One dr. would call in an Rx for an earache, another wouldn't. One dr. failed to diagnosis my child with pneumonia - had to go to KidMed where they were appalled it was dismissed the day prior. Dr. Powell is rude, has no bedside manner, left us waiting in a room for test results for over and hour (other providers would call once the tests were back), does not communicate, said about my child, "Well they certainly aren't going to be the tallest kid on the block," and guess who is 75% height now? Leaving the office once she was saying horrible things about a patient's mom to a colleague - hateful things. I tried to address it with the office, and the male receptionist who took my message said, "maybe you're the problem and not Dr. Powell," then hung up on me. I told an office admin and nothing was done. When I reached a breaking point and I picked up my child's records from the office, I was SHOCKED at how my voicemails or messages to the nurses had been documented over the years. Such hateful comments, "mom was crying and pleading for an antibiotic over and over again, was hysterical," excuse me?!? I don't know who the hell these people think they are, but they are pure evil and miserable with their jobs and it shows. I am so beyond glad we've switched practices and I wouldn't recommend them to my worst enemy. Also learned after we left the practice that several years ago, allegedly, a child's symptoms were brushed aside and she later died of cancer, allegedly. Stay away from this place. read more

Went when I was a kid, and have been taking my kids since they were born. Just a great place all around. From the lobby aquariums to the friendly nurses to the great doctors. Very happy with our experience there. read more

I am writing this review based off on my lactation session with Tammy. This was referred to me by Dr. Rowe after my initial meeting at RVA Pediatrics. Made an appointment with Tammy a week out after the initial appointment with RVA pediatrics. Had an appointment at 10 AM and was told that it would be a 2 hour appointment. We were to bring a hungry baby and any tools that we use to help us with the breastfeeding. The appointment was fantastic, Tammy was great and she knows what she's talking about! She helped me with the latching and what to do to help the little one out, positioning, and gave some great tips on increasing milk supply. She followed up with us twice (mainly after the appointment with the pediatric) to confirm the weight gain. It was great to have her follow up and ask if we had any questions or concerns. She has been just fantastic and I highly recommend for all new and current moms to take the lactation sessions if needed - Tammy knows her stuff! read more

We love Dr. Sykes and don't generally wait long during well visits. She really cares and manages to keep her patience and energy levels high, no matter the time of day. All of our interactions with others have been pleasant and the facilities are bright and friendly. read more

My wife and I went to their open house where we were told they accept all insurances aside from Medicare/Medicaid. Had our baby yesterday and were told today they do not accept our insurance provider Cigna connect when we were specifically told at their open house they accept Cigna... come to find out they won't accept connect because we purchased it from marketplace. They have the right to accept insurance from whomever they choose but to lead my wife and I on thinking we had a pediatric practice picked out set and ready to go and to find out we were completely misled by this practices employees. We were excited to do business with you all but now unfortunately I will need to recommend anyone and everyone avoid this practice like the plague that they are. read more

I wholly agree with the other reviews. Great docs and very nice staff. I've called with a breastfeeding question and one of the lactation consultants called me back quickly, talked me through the issue on the phone, no charge. They also tend to move pretty quickly with visits, but it does get slow at certain times. Overall it is a solid practice with people trying to help you (of course you might like some docs/staff better than others, but that's just life). My HUGE complaint is the phone system. I am a working parent. I will call and leave a very detailed message (i.e. I need to move the appointment to this day and time, etc.; or one kid has an appointment, can we add the other kid). Of course, when they call back, I'm busy. Do they leave a responsive message? NO. It's "call us back." So then you call them back, have to go back through the whole system (push option 2, etc.) and HAVE TO LEAVE ANOTHER MESSAGE. It's ridiculous. Please, either get a website that allows online booking or have someone answer the phone. Its not hard. read more

I am so disappointed in this place. My daughter has been going here since she was 4 and she is 8 now. Last year I became a part time tutor to support my teaching career and could not afford health insurance. So I acquired Medicaid for my daughter. This practice does not accept Medicaid which is fine whatever. BUT - I needed a physical to put my daughter into a new daycare so I called them up to see how much it would be out of pocket for a physical. (I wanted my daughter to go to the same doctor she has been going to so I was willing to pay the money). They tell me that I CANNOT pay out of pocket for services because I am a Medicaid recipient. So basically they are discriminating on me because I have Medicaid. There is NO reason why I should not be able to come in and pay out of pocket for any service!! I am so mad right now because this just shows that this practice is stuck up and thinks they are too good for people with Medicaid for whatever reason I do not know! Please take your kids somewhere else that does not have their head stuck up their a**. read more

I haven't met a Dr. I don't like! There are several that I absolutely adore and my kids do too. They have always been good about getting us in and have wonderful nurses. The only reason that I didn't give 5 stars is because we use the Mechanicsville location and that is where they "know" my kids. Their phone system isn't as user friendly as it could be for this office. It goes to a central location or something. Sometimes, I just need to talk to a real person for a quick question but I understand they are busy. read more

I can't believe I haven't reviewed PAR Peds yet. This is an amazing practice filled with many doctors. My child has had 12 ear infections in her 2 years of life, and we have seen practically everyone in the practice. They are open late during the week (until 7:30 p.m.) which is great for this working mom, and are open on weekends. They will see your child on Sunday also if they are really sick and it can't wait. (Done that one before too!) The amount of doctors and NPs that are on staff make it so easy to get a sick appointment. See, I said sick appointment. A lot of practices in RVA don't take sick appointments, and you just have to go sit, and wait. Not here! This is one of the most appealing factors of this practice. I was there just last night. I called at 5:15 p.m. and got an appointment at 6:00. When I needed more time, they were so nice to push it back to 6:15 for me so I could make it on time. I highly recommend this practice to any new parents. They also have a location at Bell Creek for those who live in Mechanicsville. I am happy that my child will grow up at this practice! read more

Doctors are fine but the practice doesn't schedule more than 3 months out and can't be bothered with reminders. What practice does that these days? Tons of other great doctors out there. Changed practices. read more

The providers are great, however the practice's process to schedule well visits is really annoying. You have to leave a message, which then gets returned at an inopportune time (as a working parent, I make personal phone calls when my work schedule allows). I would urge the practice to change their voicemail system or get a patient portal. You specialize in treating a population that is very tech saavy, and you should make more of an effort to ensure that your technologies are up to date and optimized for the best possible patient experience. read more

I wholeheartedly agree with the many reviewers who complain about the nightmare one goes through to make a wellness appointment. I am on week 2 trying to get through. Only one of my 6 messages was returned. Same happened the previous years and I always end up having to go to the office. To parents looking for a pediatrician in Richmond - please consider this annoying fact before signing up here. Also, don't be late by more than 5 minutes or your appointment will be cancelled and then you'll may have to wait a very long time (i.e. several months). The doctors and NPs are good but don't expect to see the same one every time if you are subject to any restrictions (e.g. work and school). read more

I completely agree with JC. Most of the doctors are great, Dr. Snead, Dr. Curry, etc. However, it is a nightmare to schedule a wellness appointment!!! Hence, the reason for 2 stars. It is the most annoying system - they do not take wellness appointments on the phone. Instead, you have to leave a message and they will return your call. We are always playing phone tag and sometimes it takes me a whole week to schedule an appointment. Annoying - YES, this is one thing I absolutely do not like about Pediatric Associates!!! This is not an issue with other offices. Pediatric Associates, you NEED to change this. People do not have time to play phone tag with you! Think i am going to have to switch for this main reason! read more

I moved from Midlothian to Mechanicsville a little over a year ago. Initially, I switched to a pediatrician's office a little down the road from this practice. I was not at all pleased with them in the 2 visits we made over the past year so decided to try Pediatric Associates of Richmond. I was VERY impressed with my first visit here. The whole process was super efficient and Dr. Andrako is such a nice man. Our appointment for a well-visit check up was at 2:30pm and we left the office at 2:49pm, flu shot and all! read more

I simply cannot say enough about Pediatric Associates. Our daughters are now 6, 6 (twins), and 4. Until the oldest two were 2 we went to another practice in town. There were no appointments and the wait times were terrible. While we loved our primary doctor at this other practice, we did not like the nurses and we rarely saw our primary because all doctors covered so many locations. Since switching 4 years ago, we have never looked back. The doctors are all fantastic. This morning we saw Dr. Warren Snead. We have seen him before but this visit really prompted me to finally write a review. We have a 6 year old "exchange" student with us from inner city NYC. She arrived to us yesterday and is spending two weeks. This is set up through a program called Fresh Air Fund (an excellent program but another story). Anyway, Dr. Snead immediately set our 6 year old guest at ease and had her laughing and comfortable in seconds. His silly and disengaging bedside manner are just what you need. He made us feel like we were the only patients in the building (not easy given his caseload). I mean wow! It was really incredible. I have many other stories about this practice. Dr. Rhoda Mahoney has followed up with us many times at home to check back in. Dr. Nelson always makes our girls smile. I just love Pediatric Associates. I would rate them 20 stars if I could. Thank you all! read more

The Dr.s are okay but good luck trying to even get to them. The support staff and nurses have no empathy and act like you are inconveniencing them by asking questions or trying to discuss your child's illness for more than 2 minutes. You are in the SERVICE INDUSTRY - have some bedside manners and at least ACT like you care. On top of that, your job involves the care, safety, and health of KIDS. Yes, parents might act overly protective and sensitive but it's better to be safe than sorry so don't brush off clients by saying "its highly unlikely" to every scenario when you haven't even seen or examined them! On top of this, the appointment system is just an utter nightmare. Pediatrics Ass of Richmond, invest more money and time into hiring better nurses and staff who are LEGIT - people with degrees who actually have feelings and good personalities - NOT just people who managed to get degrees and thought they could get by with the lowest effort possible. These people represent your business and your doctors so you guys are not looking so good. read more