1. West End Apartments

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    Edinburgh, EDH

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    West End Apartments

    5.0 (1 review)

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    10 years ago

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    Leonardo Royal Hotel

    Leonardo Royal Hotel

    2.4(12 reviews)
    0.8 mi•West End

    We stayed at the Leonardo Haymarket location for our rugby tour from the US. The location was…read moreperfect as we were able to walk pretty much everywhere we wanted to go. Check in and out was easy. The bed wasn't very comfortable as I prefer a softer mattress. They never changed our sheets during our 8 day stay but did give us fresh towels. We ran out of toilet paper, tissues, hand soap and body wash so the housekeeping staff didn't really pay attention to much more than making the bed and giving new towels in our experience. The bathroom was very cute with the little sheep on the wall and the picture of Calton Hill over the bed. There were 4 elevators that were quite small and there is only 1 set of stairs that lead to the reception area, all other staircases have a fire alarm door at the bottom which we couldn't use. Every day was the same Scottish breakfast, cereal, breads/pastries, fruit. We ate there twice and then went to local coffee shops the rest of the trip instead. Overall not a bad stay, would probably pick a location closer to the castle next time.

    I've stayed at a Leonardo before so I've had previous exposure to this hotel brand. This visit…read morelowered my opinion of this chain unfortunately, based on a poor dinner experience that really tarnished our stay. We were here as part of a group tour and the hotel hosted our dinner the first night. The restaurant was severely understaffed. A 3 course dinner took 1.5 hours to deliver. It was far from an extravagant dinner - food quality was below average and portion sizes were small and lacking flavor. We grew more irritated as the wait time became unreasonable. There were other diners (outside of our group) in the restaurant and they also experienced long wait times. This simply isn't acceptable and I can only assume they were just as dissatisfied. My other complaint is in regards to noise control. Rooms do very little to insulate hallway noise so slamming doors and hallway conversations can easily be heard when you're inside the room. That makes for a non-restful stay. Bed and pillow quality is lackluster. Don't expect high grade bedding.

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    Leonardo Royal Hotel
    Leonardo Royal Hotel
    Leonardo Royal Hotel

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    Sheraton Grand Hotel & Spa, Edinburgh - A dining area

    Sheraton Grand Hotel & Spa, Edinburgh

    4.3(69 reviews)
    0.7 mi•West End, Old Town
    •£££

    We enjoyed our stay at the Sheraton Grand in Kraków so much that we decided to stick with this…read morebrand when staying in Edinburgh. I'm happy to say that it was a great decision. First of all, the location was perfect for us. It's right on Festival Square. Just look at the view that we had from our window on the 7th floor. The castle view is amazing! If you're a fan of concerts, then you'll also be happy that Usher Hall is right across the street from the hotel. The Edinburgh Farmers Market (every Saturday) is just behind the auditorium on Castle Terrace. There are many great restaurants all along Lothian, Fountainbridge, and everywhere in between as you walk up to Grassmarket. The great service started immediately with Ryan. He checked us in and made sure we had everything we needed. He was a great resource throughout our stay. The lobby was always neat as a pin. There's infused water available. The club is also accessed from this 1st floor area. We chose the Castle Suite which was very comfortable and spacious. The lighting and AC controls are modern and easy to figure out. There were plenty of electrical outlets (adaptable), and all were where we needed them to be. The bed was comfy, and house cleaning was great in getting the room ready in a timely matter on each day. I enjoyed the chocolate that was left for us each day at turn down. It was always a different flavor. The shower pressure and bath amenities were also great. We were also happy that our room included club access. It was great to be able to use their coffee machines throughout the day. I especially loved the fresh orange juice machine. Just insert a couple of whole oranges at the top and it produces a full glass of juice. Loved it! You'll also get access to the breakfast buffet at One Square on the 2nd floor. We did try it out on our last full day there. It had a larger variety of buffet items with table service. I especially liked the stuffed croissants. I think the one I had was filled with rhubarb. All the pastries were fresh daily. You can order an egg any way you like it, but you need to ask for it. It doesn't have the same open kitchen concept like the one in Kraków. I thought the breakfast buffet in Kraków was better. Although, I did get to try some unique Scottish items such as haggis and tattie scones. It was still well-done. I would most definitely stay here again. It made quite an impression on us for its comfortable amenities, good value, and location. Marriott Bonvoy members should be very happy here.

    Rooms. Beds cozy. I sank into them and slept soundly. 5…read moreStars. Very clean room, classy upscale I love the shower control and the hot water Red nightlight around the beds is a nice touch Their breakfast buffet was pretty good by most standards, but I couldn't find some things like fat-free or low sugar yogurt Their omelette and eggs Benedict were nothing to write home about.

    Photos
    Sheraton Grand Hotel & Spa, Edinburgh - The living area

    The living area

    Sheraton Grand Hotel & Spa, Edinburgh - Double bedroom

    Double bedroom

    Sheraton Grand Hotel & Spa, Edinburgh - King bedroom

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    King bedroom

    Hampton by Hilton Edinburgh West End - Breakfast Area

    Hampton by Hilton Edinburgh West End

    3.1(14 reviews)
    0.9 mi•West End

    Just ok. Stayed here for 3 nights…read more Pros: - friendly and helpful staff. - decent breakfast. - room was ready way before check in. - digital key actually worked. Cons: - the first night something was definitely wrong w the heat. I know it wasn't just me because the next morning when I asked for a second blanket, they said they didn't have any left because so many folks had called the night before. They did end up bringing me one so that was great. Oddly, the temp settings also reset after a few days.... like why is it set to AC when it's 40F outside? - no water pressure. - water in the shower is barely hot. - everything they do to be environmentally friendly is frustrating and annoying and the work arounds you have to take end up being super wasteful. --- for example: the shower has what I can only describe as a child safety lock on the hot water setting. I'd never seen this before and just assumed I had to run the water longer to get it hotter (as per every time I've ever called a front desk at a hotel w the hot water issue-- the response is always "run it longer.") so I'm here running the water for 10 min trying to figure out why it's not heating up.... - despite limited water pressure, you still end up getting the whole bathroom floor wet because the shower is one of those stupid half glass/plastic doors instead of a curtain.

    Our home away from home during our Edinburgh stay, Hampton by Hilton was modern, comfortable, &…read moreclean. Not directly in the city centre, but if you're keen on doing a 25-minute walk, you'll hit the major must-sees in almost any direction. Our room was spacious enough for two & between the couch & desk, there were plenty flat surfaces for our belongings. My only issue with the room was how warm & stuffy it became in the afternoons when the sun shone brightest into our large window. Even the temperature control could not battle the heat for those couple hours. Basic but otherwise fine Scottish breakfast buffet, ample seating. Friendly staff at the check-in counter which doubled as a bar, of sorts, where drinks & snacks were available for purchase. The West End neighborhood is home to amazing restaurants & shops & is close to other areas on every visitor's list. We had a great stay!

    Photos
    Hampton by Hilton Edinburgh West End - Guest room

    Guest room

    Hampton by Hilton Edinburgh West End - Breakfast Area

    Breakfast Area

    Hampton by Hilton Edinburgh West End - Breakfast Area

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    Breakfast Area

    Waldorf Astoria Edinburgh - The Caledonian  - Bloody Mary Bar at Breakfast

    Waldorf Astoria Edinburgh - The Caledonian

    3.9(105 reviews)
    0.5 mi•West End
    •£££

    High tea at The Court, Edinburgh -- such a lovely experience overall…read more The ambiance is beautiful and really sets the tone. It's $65 per person, so definitely more of a treat, but it felt worth it. We started with sandwiches -- about six per person. They were fresh and decent (we skipped the ham options), nothing extraordinary but a good start. Then came the pastries... oh my god. Absolutely the highlight. Delicate flavors, beautifully presented -- they genuinely felt like little works of art. Tea and coffee were unlimited, which I really enjoyed, and the serving staff were incredibly sweet and attentive throughout. A really charming experience, especially for the ambiance and desserts.

    I chose to stay at what I expected would be the best accommodation in Edinburgh -- the Waldorf…read moreAstoria Edinburgh - The Caledonian. Rather than just highlight the positives, let's start with what needs improvement. As a major destination for travelers from around the world, the hotel should better accommodate long-distance guests who've been traveling 13-15 hours. After such a journey, no one wants to hear that their room isn't ready and be left to wait in an uncomfortable lobby. We noticed several other guests in the same situation. On the positive side, the rooms were very comfortable, some offering nice views. Breakfast and the breakfast service were both fantastic -- a real highlight of our stay. That said, after spending several weeks in Italy following this stay -- across five different cities -- I can honestly say that each offered a higher level of service and guest satisfaction. The Waldorf Astoria Edinburgh - The Caledonian could take a few lessons from Italian hospitality. Saluti

    Photos
    Waldorf Astoria Edinburgh - The Caledonian  - Their avocado lime sourdough sandwich - great

    Their avocado lime sourdough sandwich - great

    Waldorf Astoria Edinburgh - The Caledonian  - Lobby

    Lobby

    Waldorf Astoria Edinburgh - The Caledonian  - Guest room

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    Guest room

    Mercure - Edinburgh Quay

    Mercure - Edinburgh Quay

    4.1(9 reviews)
    0.9 mi•West End
    •££

    Wonderful stay. Has 99% of the amenities we needed. (No lunch served in the restaurant, but wasn't…read morethere for lunch most days, anyway.) Wonderful staff. Very hard workers. So incredibly friendly and accommodating. I thought the hotel was new, but it is actually 7 years old and they are already doing a refurbishment this winter. The hotel is kept up very nicely and clean! Great location to walk to the Edinburgh castle, the Royal Mile, the Queen's castle, etc. Some places we ventured out to were not that far, but because you walk up and down hills a lot, it was quite daunting. We walked up Calton Hill, which was very steep and then ordered an Uber at the top. Yes, cars can get to the top. We walk dozens and dozens of miles at Disney, but walking a few miles in Edinburgh took a toll. Be sure to rest, watch your footing due to cobble stones and don't underestimate the hills. Over all, our stay at this hotel could NOT have been any better. Important info for all hotels we stayed at in the UK. No matter where you stay, none of the hotels offer face clothes and a couple to none of the hotels have a shelf in the bathroom for toiletries. None of the hotels have cash. So, come prepared for tips, payment for drinks, food, etc., or if you need to break bills.

    The Mercure is a well-appointed hotel for Edinburgh explorers. It's not located directly in the…read morecity center, but it's a reasonably short walk to the Royal Mile and many of the major attractions. There are also plenty of restaurants and shops nearby to cover your needs. As far as location goes, if you prefer a quieter area of town, you'll appreciate it here. If you want to be plopped down in the middle of the action, you may want to look elsewhere. The breakfast was nice, and the hotel itself was very clean. That said, there is some room for improvement. I was initially assigned a basement-level room, which I did not want--and I wasn't even aware that basement-level rooms were a possibility! After some back and forth with staff and my tour group, I was able to switch rooms. If being on a lower level would bother you, I'd recommend requesting an upper-floor room ahead of time. That said, the room itself was comfortable and the furniture was in good enough shape. I especially appreciated having air conditioning in the room. However, the TV was visibly crooked and looked like it was falling off its fixture, which definitely could use some attention. The bathroom was also light on amenities and toiletries. There was no conditioner, lotion, shower cap, etc. Not a huge deal, but these are typically standard hotel amenities, and at this price point, I would expect a bit more. Overall, a comfortable stay with a convenient location for exploring Edinburgh. A few details could use some attention, but I was happy enough with my stay!

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    Mercure - Edinburgh Quay
    Mercure - Edinburgh Quay
    Mercure - Edinburgh Quay

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    West End Apartments - hotelstravel - Updated October 2026

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