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    west elm

    3.6 (7 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 3 months ago

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    Homemakers Furniture

    Homemakers Furniture

    2.4
    (171 reviews)
    8.0 mi
    $$

    Caitlyn helped us pick out the best couch for our new home! She was so supportive and kind with…read morehelping us choose between multiple sectionals in multiple price ranges! P.S. I really want to be her friend! Also, shout out to Julie for entertaining our son so we could actually look at furniture! From the Wells family, Josh, Reilee & Forrest

    They always seem to fail. Had issues with SEVERAL pieces of furniture a few years ago. That is a…read morewhole other story. Now on to today. I was all prepared to purchase a recliner. I knew exactly what I wanted. There was a young lady standing by the recliners. I walked over sat in about 3 of them to try them out, she didn't even acknowledge I was there. She was about 10-15 feet away. I finally walked over and showed her the recliner I wanted, said I would like to have it in black (leather). She said it would take about 6-8 weeks to get there and required a 25% non refundable payment. I said ok since I am not in a hurry to get it. Then she told me there would be a $100 up charge to get it in black. This chair was over $1000! And they want another $100 because they don't carry that particular one. That's when I said I don't need it that bad. I left the store, disappointed because I found the chair I wanted but damn, $100 upcharge to get it in black. I drove straight to Slumberland found the chair I wanted for $200 less, NO UPCHARGE to get it in black leather. Still 6-8 weeks to get. After the fiasco we had a few years with a dining set, bedroom set and living room set all fell apart within 6 months of buying it. I'm not sure I will ever go back.

    Photos
    Style circle with fun and trendy new items.
    Style circle with fun and trendy new items.
    Homemakers Furniture
    Homemakers Furniture

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    Projects Comtemporary Furniture

    Projects Comtemporary Furniture

    4.5
    (2 reviews)
    0.2 mi

    Kelli and Gracie know their stuff. They're pioneers of the industry and have brought contemporary…read morefurniture to Des Moines. There's a reason Projects has been in Des Moines for over 20 years, and a majority of it is their extensive knowledge of their pieces and projects. I have enjoyed seeing their growth and love checking out the showroom!

    Projects is a really cool contemporary furniture store in the east village of Des Moines downtown!…read moreWe just purchased a mid century home and are trying to fill it will furniture of the time or that looks of the time! So we stopped in at Projects to get some ideas! The store is beautiful and has lots of cool couches, chairs, tables, lights, beds, art, bathroom things, nick nackts etc. One thing you will realize very quickly this is not cheap stuff, some of these couches range from 5,000-20,000 dollars. Wowzers, don't spill coffee on that! But there is no where else in town where you can shop for these high end contemporary type things and actually see them in real life! So I do really dig going in here, even though there is nothing I can afford to buy! The staff always says hello when you walk in and then just lets you run around looking, they don't bother you at all they just sit on their computers.. Every time I have been in here that happens! Some might be put off by this, but I understand and I liked being able to look around without someone asking my life story or trying to sell me something. All in all cool store, and as Ferris Bueler would say, "If you got the means, I highly recommend picking one up." but he is not talking about a car here, more like a couch!

    Photos
    The corner of East 5th & Locust in Des Moines' East Village neighborhood
    The corner of East 5th & Locust in Des Moines' East Village neighborhood
    Projects Comtemporary Furniture
    Projects Comtemporary Furniture

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    Bob's Discount Furniture and Mattress Store

    Bob's Discount Furniture and Mattress Store

    2.3
    (23 reviews)
    9.8 mi
    Offers payment plans
    Established in 1991

    They make an inferior product and their customer service is atrocious . We bought a $3500 couch and…read morewe've had it for less than 6 months and for 2 1/2 of those months the electronic mechanism on at least one part of the couch has been broken. The couch was delivered with a broken selectronic headrest on the chaise. It took the company a week to replace it. Within a month the armless recliner mechanism broke. We bought the warranty Unfortunately they are only able to come out Monday through Friday 8:00 to 4:00. Which is when my husband and I work so they could not fix it. We tried to return it but they told us it was outside the 30 days and wouldn't let us return it . We also asked for a refund for our warranty since we can never use it because we work during normal business hours and we were told we had to contact a different company for that .They agreed to exchange it but brought the wrong piece. So one month later ( having a recliner stuck out open in the middle of our living room) we finally got a working armless recliner. Then 3 months later the armless recliner broke again and we went through the exact same problem and it wasn't replaced for a month because first they tried to send out a service person when we weren't home, then sent out the wrong thing before delivering the right piece. I have spent so much time on the phone and chat with this company and I can honestly say it is one of the worst companies and customer services I have ever experienced in my life. The only good part of the company is the delivery guys who I tried to give credit to but come to find out they are third party and don't even work for Bob's. I will never buy anything from this company and will try to stop anybody I know from buying anything from this company.

    (JASON MELTON) I AM Begging you DO NOT BUY FROM HERE…read more I was called a liar and the Manager got Aggressive and disrespectful and ended the convo before it started because he knew he was in the wrong This is the most unprofessional rude and disrespectful store ever they do not meet customers expectations or their own they lie about their policy just so you can buy a couch they told me that my old couch would be took out, and they would bring the new couch and fix it up etc None of this happened. The MANAGER told us this!! And the worker said 3 other clients on the past week said the same thing that they are misinforming customers they ended up leaving the couch and not fixing anything this is not worth it Reviews don't lie or ratings listen and save yourself some time pls. Edit: You will be followed around and basically stalked and almost forced to buy anything the manager followed us and the salesman around everywhere it was very uncomfortable and unpleasant

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    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store

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    west elm - furniture - Updated August 2026

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