Incompetent, ignorant, unsafe, selfish, and careless bus driver tried running me off the road and…read morealmost into divider. BC Transit needs to hire competent and safe drivers.

What on earth is wrong with the handyDART hold system…read more This horrible robot comes on every five seconds telling you to hold. It's almost seems intentionally cruel. If you have an issue, the handyDART GM will reply to emails with condescending unhelpful scorn. What happened to this place? Drivers are still pleasant and professional. New call takers seem to lack training. When I book rides for my Grandma none of them know how to book by appointment time. How on earth could that be left out of training. A place that was never perfect, has gone down hill even more. Very disappointing.

AMAZING service, we really enjoyed the Butchart Gardens, so beautiful. What I loved most was the…read morevery clean, well kept bus and the price was much lower than the other company we were going to go with. This company was locally owned and you could feel the loving family vibe. I would highly recommend this company to any of my friends. Thank you First Choice Tours!

From the owner: We provide the best priced Butchart Gardens shuttle service in Victoria BC…read more Charter Services from Hockey Associations to Weddings, Theatre Staff, Yacht Clubs, Ski Clubs, Schools and Private Groups. First Choice Tours provides excellent Charter Services at excellent rates. We also have Holiday Specials, and much more. We are a small locally owned company that enjoys showing off our beautiful city and providing safe reliable transportation.

Finally a night bus service that will be committed for Vancouver Island servicing from Swartz Bay…read moreVictoria Duncan Nanaimo Parksville Qualicum Comox Kearney and Campbell River running from 10 p.m. at night going every 3 hours Northbound and Southbound on Vancouver Island love it

From the owner: night bus coach services Vancouver island south bus runs Vancouver Island north coach bus services…read morevictoria night bus coach services bc ferry night bus services nanaimo night bus services Courtney night bus services comox night bus services parksville night bus services sidney night bus services Victoria bc night bus services malahatt night bus services

Horrendous bussing service,…read more expect them to be late, miss you at your stop, drive the wrong direction, be unable to operate the bus such that they need a supervisor to come press the right button. Couldn't be more unimpressed with WTA

Regina was very thoughtful and waited for me I'm in a wheelchair she went above and beyond her work…read moreduties

We hired Garden City to provide transportation for our wedding in May 2022. Jason was difficult to…read moreget a hold of throughout the planning process - we spent months emailing asking to confirm details and asking to sign a contract (he never did). We were always a bit worried about how things would go. The week of our wedding Jason increased the prices on us and demanded 100% up front payment, even though previously we had agreed to 50% deposit, 50% on delivery of services. This caused a lot of stress and more worry. The day that all of our guests were arriving from all over the world for our destination wedding, we were dealing with Jason's rude emails and demands for more payment before he would show up. On the day of the wedding, Garden City sent only two buses instead of three as agreed. The result was that the bridal party was stranded for an hour, since we weren't picked up by our own bus as arranged but rather a bus that had to first take all the guests to the venue then turn around and come back for us. This caused our wedding to start one hour late. Given that we only had a 6 hour long event, this led to lots of last minute changes, chaos and stress for us, our family and friends who had traveled from around the world to be there. We found out later from our guests that the drivers (Jason drove himself plus one other person) made unprofessional comments and that guests felt unsafe during the journey because they packed the buses so full to make up for the shortage of driver and buses. Our guests were standing up and packed together tightly on a bumpy bus ride for the 30 minutes back from the wedding to the hotel in downtown Victoria. After the wedding we learned more details and realized the full extent of the issues caused by Garden City. We asked for our money back. Jason denied any responsibility for the issues saying the bus that never showed up to transport the bridal party was "stuck in traffic". If they had just told us they couldn't manage a third bus and driver we could have arranged to take taxis and then I could have been on time to my own wedding. Jason actually suggested calling a taxi instead of waiting for him to return and pick us up - unfortunately that suggestion was made when we were already 30 minutes late to the wedding. If you are planning an event and need reliable transportation, run the other way.

Highly recommend Craig, the driver, who provided entertaining and educational commentary while…read moretouring the island. A great way to see the island when you are a walk-on without a car. The sunset tour tour was so worthwhile. Get an all day pass, which includes the sunset tour.

We had a fabulous day on San Juan Island because of "San Juan Transit" and drivers Ruth and Owner/…read moreDriver Craig ( X Park Ranger). Ruth was our main driver and a wealth of knowledge about local history, plant life, animals and the people that inhabit San Juan Island.Craigs business is a total of five buses that circle the island and stop at all the favorite spots. When we asked him about his advice as to what to see he circled an itinerary for the day and it was perfect, $30 all day for two (hop on hop off) Our Day consisted of being picked up at English Camp where we had anchored our boat, visited Roche Harbor, a Lavender Farm, San Juan Winery, Friday Harbor and to end the day with Sunset at Lime Kiln State Park and the lighting of the lighthouse (only on Thursday). Craig then drove us back to our boat! Wonderful experience!

So I have a 12 week old puppy, who at the time of this happening at 755pm tonight was not only…read moreasleep, but leashed, covered up with a blanket and inside my wagon along with our groceries ( getting back from shopping at target ). She's currently still sleeping actually. I get on the bus, and yes i have fare in hand,snd for some reason ,mr bus driver ,homar bus 166 Alderwood mall parkway and ash way decides to randomly be a complete dick to a woman and a puppy and ask me" if that is a service dog? " to which i reply the truth, "no". Because why do i need to lie right? This guy proceeds to tell me that since my sleeping puppy isnt a licensed service dog , that she required by law to be wearing a muzzle! Which is not true. At all. Ever. Anywhere. So I tell him that and he restates​ his asinine sentence and makes me get off the bus! To which I told him he was a f***ing **** . Because he is. It is freezing out, because of him my Lyft my friend just ordered and I paid for left destination which was only one stop away and I am still standing outside freezing because I'm writing this stupid review because It's another hour till the next bus! I will post a Pic if my oh so dangerous pup if possible.

Buses just never show up you can wait a hour plus. While a bunch of buses not in service will drive…read moreby. A waste of tax payer and rider money.

Just walk! Terrible service, always late if they even arrive. Customer service was very rude.read more

Management doesn't care about workers, work life balance or the public in general. High turn over…read morerate. I have a half eaten ham sandwich that could do a better job of running a transportation company. The other drivers were great. But everyone is always scared of being let go. Managers overbearing, condescending, curt, obtuse, with a undeserving sense of superiority.