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    5 months ago

    Just walk! Terrible service, always late if they even arrive. Customer service was very rude.

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    2 years ago

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    18 years ago

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    Quick Shuttle Bus Service - Entrance to ride from hell.. it's anything but Welcome!!

    Quick Shuttle Bus Service

    2.4(74 reviews)
    55.0 mi

    I'm surprised how many negative reviews Quick Shuttle received on yelp. My first experience with…read moreQuick Shuttle was the most pleasant and smooth experience with a coach bus crossing the border to the states i've ever had. My friend and I used them in December to go from Vancouver to Seattle. The meeting place was across waterfront center in Vancouver but the bus didn't show up at 8:40am when the bus was scheduled to come. Instead the driver himself came over and escorted us to the bus where he parked it half a block away. He came over exactly at 8:40am as scheduled. As for the bus itself, the bus had things you'd typically see on coach busses. USB ports and wall outlets for charging things and reading lights. The seats were very comfortable with ample leg room. They were comfy as they were leather seats. You can easily recline the seats for sleeping. Nobody was behind my seat so I reclined a bit as I took a nap on the smooth bus ride. At least, smooth as you can get on a bus on the road which was a little bumpy at times. I like how the seats were not assigned and you don't have to pay extra just to sit near the front (im looking at you flixbus!) Our driver was great. I want to give a shout out to Samuel L., who was our driver for our trip. Super nice and approachable driver. He laid out the bus rules in a friendly manner and helped out as much as he could regarding the US declaration forms. On the morning the bus trip to Seattle was scheduled, I received a text message from Samuel thanking me for choosing quick shuttle and he introduced himself. He also said to bring a jacket in case the AC is too cold. We were given a tracking link to track the bus. After the bus left, we received another text message thanking us for coming and being great passengers. Samuel left his phone number and invited us to give him any feedback or any questions we may have via text. He's pretty talented as he spoke multiple languages, with english, french, spanish, and a european language i can't quite pinpoint. He was cracking a couple jokes here and there which made some of the passengers chuckle. They were mostly dad jokes lol. He even asked random people that with suitcases on the street near the bus if they were going to board to go seattle as a joke i think, haha. Samuel went above and beyond by providing US declaration forms in many different languages like Chinese and Vietnamese and was easily approachable if we needed any questions (sometimes the drivers only provide english forms) He was pretty efficient in getting the suitcases unloaded and reloaded at the border. He warned us multiple times that the US border is very strict on claiming foods and asked each passenger if they brought any food. He reminded passengers a couple times that the bus is a quiet bus and to only talk at the back part of the bus which i appreciate. Getting on the bus was smooth. You didn't need to present anything. The only thing needed to get on the bus was to verbally confirm your name and last four digits of your phone number. Samuel did a role call for all the passengers. When one passenger was almost late for the bus, he didn't just leave. He personally called the passenger to come aboard to see where he was. I wanted to tip him some cash for being a great driver but he did not accept it and said that my presence as being a pleasant passengers was enough. (He's so darn genuine!) If some passengers didn't bring a pen to fill out a declaration form, he provided a couple of pens for us to borrow. He even offered cookies and candy as a token of his appreciation for choosing quick shuttle. The bus arrived on time and made it to our destination on time, and I felt safe the entire time because our driver didn't speed and drove like a normal, sane person. I highly recommend quick shuttle at least for the trip from vancouver to seattle. If you get samuel as your driver, you're in great hands! If you don't believe me, look at the dozens of positive google reviews on quick shuttle mentioning Samuel lol. 5 huge stars out of 5 for Quick shuttle. I'd give it 6 stars if i could! Edit: I went on quick shuttle again a few days later and it was a much more standard bus ride (no free treats, text messages, or very friendly driver) but I still had a good experience on the trip to Seattle.

    Unprofessional driver got nervous, verbal threatened to passenger, requested to leave the bus with…read moreno reason, false police call Arrived late by 20 minutes, Wi-Fi advertised, the actual speed is 0.01

    Photos
    Quick Shuttle Bus Service - Yeah can see the little green tree that was overmatched for the job.. it tried but ya just can't overcome all the funky in the bus...

    Yeah can see the little green tree that was overmatched for the job.. it tried but ya just can't overcome all the funky in the bus...

    Quick Shuttle Bus Service - So humid on the inside of the bus it was running down the window, no it's it rain...

    So humid on the inside of the bus it was running down the window, no it's it rain...

    Quick Shuttle Bus Service

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    West Coast Trail Express

    West Coast Trail Express

    4.4(5 reviews)
    47.7 mi

    I wish I could split up my stars by category...so let's try…read more Service: 5 stars. Only 5 minutes late! And if you don't have a reso, they still pick you up. Not sure how that works cause I don't think the driver can take money, but it's a nice touch. No reso means you may be sitting on the floor, but likely not for long as many people get off at China Beach before the bus heads to Victoria. A great service for avid hikers who need a ride back to their cars or didn't have one to begin with. I am a HUGE fan of accessible yet still "wilderness" hiking. Price: 3 stars. I picked up the bus at Sombrio which means a good 1.5h ride or so. I paid $55. A weeeee bit steep if you ask me considering the bus from downtown Victoria to downtown Van (and including ferry) was under $45. Smell: MINUS 5. Wow. The second I stepped up it hit me like a ton of bricks. Last time I encountered rankness of that caliber I was in South America on a bus that contained people, babies with no diapers, livestock and chickens. And no, you do NOT get used to it. You take it for as long as you have to and you breath through your mouth (although doing so always makes me think of those nasty molecules passing through my mouth and tongue which is kinda worst than your nose right? which is the lesser of 2 evils??) I cannot, however, let the the stankness of smelly dirty hikers influence my rating. I'm sure I contributed and all I kept thinking was...that poor poor driver. I hope he is adequately compensated. Overall... a solid 4 stars. I would recommend the service, just bring nose plugs.

    Pros: Friendly driver…read more"Door to door" service On time I was going from Port Renfrew to Nanaimo and the transfer in Lake Cowichan was effortless Camping rentals right on the bus, and at good prices Friendly customer service Cons: Slightly expensive...but it's a specialty service Bus does not smell good

    Photos
    West Coast Trail Express
    West Coast Trail Express - VIctoria Bus stop

    VIctoria Bus stop

    West Coast Trail Express

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    Skagit Transit - publictransport - Updated May 2026

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