Came in here to get medical supplies for my mother, who recently had a bad fall. Todd was extremely…read morefriendly and very helpful. He made the unpleasant reason for going into the store into a very pleasant experience. I would highly recommend this store for any medical supply needs.

Really great people. I've been in their shop twice, both times for a very inexpensive item and both…read moretimes they treated me like royalty giving me all of their time and making sure that I had what I needed with care and compassion. People like this are practically impossible to find in the service industry these days, especially with medical services. I cannot recommend them more highly.

Excellent prices, excellent products, and truly caring service…read more As a nurse for many years I have had a great deal of experience with home medical equipment companies. Med Equip was one of the companies my Hospice company worked with. I always knew them to provide excellent products and service. Recently, I needed medical equipment for my husband during a very difficult and emotional time. Med Equip was wonderful. Their pricing was fair, and they were calm, kind, efficient, and genuinely helpful. What impressed me most was the human side of their service. They understand that when someone is calling for medical equipment, there is usually a loved one who is ill and a family going through a difficult time. That understanding came through in every interaction. Most importantly, they treated me like a person rather than a transaction. Excellent prices, excellent products, and truly kind people. I highly recommend Med Equip.

They helped us with temporary medical equipment twice. No waiting. Fair prices. Highly recommend.read more

I am very pleased with the pleasant staff, the knowledge of the personnel, the overall…read morefriendliness, the willingness to help and the expertness of that help. I am a paraplegic and I have purchased wheelchairs, parts, general supplies, and gotten needed contacts from Helping Hands medical. I am not easy to please and I have always found their concern and follow through to be top notch. In contrast to the other comments I have always found Tom Marlow to be greatly willing to go to any length to satisfy his customers. If I meet Tom at my house or visit his store I am always more satisfied than I thought I would be. Tom is often a little late to home appointments but that is due to his spending all the time needed with each one he visits! How can one complain about that!

Customer service was excellent, selection was good....I was buying a wheelchair for my father, and…read morefollow up with a problem I had with one of the brakes could not have been easier. I highly recommend Helping Hands .

Cute pharmacy with lots of adorable gifts to peruse while waiting (this isn't always a plus tho cos…read morethere are some super cute gifts in there!) But most importantly, this Burts is attached to one of my family's preferred urgent cares/fam doc. So,Dr. Nyat Voh is the reason we drive there from West Simi Valley to Moorpark Comprehensive Urgent Care but now, Burts has reopened a new attached-pharmacy so once again, our family can see doc & get meds all in one stop! In addition, this pharmacy is thorough as well as very friendly. For, whenever we have had to receive personal info about new scripts, the pharmacist is EXTREMELY professional, speaks slowly & is very patient. ‍‍

I've been going to Burts Pharmacy for 25 years Employee's at Burts are the best in the West…read more Jeff Fischer

Nice staff. Man offered to look through NOVA catalog to try to help me find a replacement vinyl…read more"basket" for Drive rollator that had had pull up strap break from age. He also looked on Drive website to see if it could be ordered. Has decent supplies of DMEs. You can watch pharmacist work. It has a nice collection of compounding pharmacy collectibles on its shelf ( likely not for sale). Forgot to ask if it is a compounding pharmacy. Those are harder to find. I will go back. There is also a concrete bench to sit on outside if you are waiting for someone. However bench sits low. The one down at corner of sidewalk ( nearby) sits higher. It is not a big pharmacy but it is large enough to feel it is fully functioning.

I wouldn't go anywhere else! I love the personal touch they give me. There's nothing like a…read moreneighborhood pharmacy!

My friend is a senior citizen and needed a new walker as well as a few other items. She did not…read morereally want to pay for some of these things as she only needed it for a short time while she was here visiting and everybody there was very nice and helpful. My friend now has a nice taller walker which works for her and we tried out a wheelchair so when she's ready to buy one, she'll know what to purchase

We needed to rent a mobility scooter so my Dad could attend my daughter's graduation. We were able…read moreto rent one for the week from Merlin. Their staff showed us how to set up and disassemble the scooter and it worked great. Reasonable price and excellent service.

I been living in Moorpark for the past 10 years and it is real amazing to find a business owner…read morethat loves what he does and tries to help the community Mr.David Quiroz you are one great individual I really appreciate your help in finding what I needed for my daughter Keep up the good work sir...I will truly recommend this place for your medical needs.

Do Not Go to this place. Sales guy acts like he cares, but he doesn't. Once he has your money and…read moreyour not happy with something, you'll get screamed at. I have recommended this place to others but I never saw this side of him. I brought in an item to repair and when I got an over priced repair bill and took it home, it was leaking and not repaired. Sales guy literally screamed at me when I came back. Beware

There are still good people in this world…read more Long story short, my father has a terminal illness, I live in Oregon, I came to visit and my stepmom worked magic so we could all go to the beach for the night. We rented an oxygen concentrator and picked it up in Oxnard......but they didn't include a connector with the tubing! At 4:40 I called Oxnard Medical Supply and spoke to Dulce. She and the kind folks there sold me the connector my dad needed (saved us a trip to the ER.) and left it so I could pick it up after hours. We were able to enjoy our night at the beach. Thanks!

I am in desperate need of a walker. I called at 4:54 pm and stated that I am needing the walker…read moredesperately and am 3.7 miles away and 12 minutes away. I asked if they'd stay open for 10-15 minutes and they replied "no, sorry". I'll never buy another product from them.

Excellent pharmacy with impeccable service!…read more My family has turned to this pharmacy on several occasions when our regular pharmacy did not have the specific medications prescribed by our doctors. Each time, they had exactly what we needed in stock, handled the prescription transfers directly, and had everything filled promptly and seamlessly. Their professionalism, efficiency, and exceptional customer service have truly impressed me. I am now a loyal customer and will be transferring all of our prescriptions to them! Highly recommend!

A friendly small town style Drugstore that compounds RX as well . Nice people. Easy parkingread more

Wow! I'm blown away with how helpful and professional Remedy Medical is!…read more Originally I was referred to a company in Calabasas who wanted $500 in addition to what my insurance would cover. I called my insurance company and they said I was completely covered with no copayment! So I looked elsewhere. I then checked Yelp and Remedy Medical showed good reviews. I spoke to Lupe, who is very bright and helpful. She handled all the insurance paperwork and an additional prescription my doctor needed to make. Within a couple of days I got a call to come in to be fitted! Miley, the Respiratory Therapist couldn't have been more professional and helpful. I had done research and Miley recommended the highest rated CPAP equipment (Resmed AirSense 11) and ResMed AirFit mask. Since Covid, I've been quite often disappointed with "customer service". So I'm more than happy to recommend Remedy Medical, thanks to Lupe and Miley, who deserve a pat on the back and a raise! I forgot to mention, the other company in Calabasas, said that once I sent them a check, ($500 over what insurance would cover) they would SEND the equipment and mask and I could fit it myself!!!? At Remedy, Miley, the respiratory therapist, spent a good half hour explaining every detail on how the system works and fitting the mask to my face. I couldn't believe how there could be such a difference in two companies.

Their customer service is terrible. I was a customer for 5 or more years and their customer service…read morehas gone from bad to worse. I finally switched to a company that truly appreciates their customers.