This place is awesome and locally owned. They have a great selection of tropical plants,…read moresucculents, cacti, and other house plants. I bought a very unique-looking mid-sized cactus for $40 (pretty reasonable). Service was incredibly friendly. Be sure to join their free membership to collect points to save on your future purchases. They are also willing to take your contact info down if they currently don't have something in stock and will advise when the next shipment arrives.

I've lived in the neighborhood for 18 years and my family and neighbours have supported them. Not…read morethe cheapest but lots of beautiful plants and accessories. I just learned they don't accept cash anymore. They obviously don't know the neighborhood or their customers. Unfortunately like many of my friends we won't be buying from them anymore unless they change their digital only policy.

Stumbled upon this location and was amazed. The first staff member I talked to to ask about…read morelavendar flowers was super friendly and knowledgeable. However, the second staff member I talked to was standoffish and condescending when I was asking them questions about a particular plant they were selling. Even if not buying anything in particular, this is a great place to take a stroll in and admire all the different plants that are available. And although the store is somewhat small, there's alot of selection available. The prices are a tad high compared to other stores, but some plants were on sale so those weren't too badly priced. The store does free plant transplanting if a pot is purchased.

They have gone out of their way to find a plant I wanted.... to the point they checked all their…read morelocations found one on Vancouver Island and had it brought over for me. I highly recommend this business - they have always been great to deal with and their staff is very knowledgeable.

Garden Works was a pleasant outing it was my first time there and it seemed to have everything for…read moreyour garden from tools to plants to supplies to build your backyard pond. I spoke with a number of people there who all seemed quite knowledgeable people and when I got beyond their area of expertise they paged the resident expert in that area to come and help me. Such friendly and helpful staff. At one point they even paged the expert in aquatic plants and fish Jerry, who provided a lot of expertise in a short period of time. Garden Works is central to many areas of the lower mainland of Vancouver​ and is just off Lougheed Highway in the middle of Burnaby. I suspect whatever your passion is as a garden they will have the plants or equipment you will need.

Bought 2 trellis privacy fences. They smell horrible, so much that we might toss them. The smell…read morecoming off these are making us worried. It smells really bad. even sitting outside opened

Super friendly crew and keen to help. It feels like a family run business. A bit chaotic when I was…read morethere as it was inventory day or something, but would definately recommend.

From the owner: Customer service, Landscape Lighting, Irrigation, Pond and Landscape Supplies…read more We're a supply store

Very helpful staff and nice to have plants and garden supplies available in our neighbourhood.read more

Cute garden store with a nice variety of plants and flowers. Convenient location right on Broadway…read morein Kitsilano. Huge selection of flower seeds which is exactly what I came for. Staff were really friendly too! I'll definitely come here again.

Wow, I finally visited this beautiful expansive nursery today with my neighbour's recommendation…read more Vast selection of very unique plants and a great collection of tastefully curated planters. I received amazing service particularly from Jessie who took the time to answer all my questions and helped me with additional tips to care for my new plants. Grateful for Gordon who helped with trimming my plastic pot to fit the new ceramic planters and carried my new plants to my car. I had a great time here today and look forward to be back soon.

They have nice plants but staff don't help. Mostly kids hanging out on phones. Would have been…read morenice to have help to me car.

The little shop is full of beautiful plants and personality…read more The sweet lady who owns it and wrapped my flowers was the absolute definition of kindness and customer service. After wrapping my flowers she gave me a mini bouquet for me just because. I cried. She had no way of knowing how much that meant to me.

I absolutely love Jam Florist!…read more Not only are the flowers absolutely beautiful & so fresh, but the service is truly special and unique too! I am new to Vancouver~ and going into Jam Florist has been part of my weekly "pick me up" routine since moving here! The owners are so warm, and loving and genuinely so kind! I can't recommend this place enough:)

We came to the nursery for my husband's grandmother to get a start on her outdoor pots and…read moreplanters. I had never been to this nursery before but I was pleasantly surprised when we walked in and it wasn't as cramped as others and that things were a lot easier to find. I would definitely come here again because even after one visit, I think it's my favorite nursery. I even got myself two little plants which I didn't expect to pick up. They have everything you could possibly need for that green thumb of yours... except for possibly an actual garden but you can make one with the pots and such that they sell.

This place is right near my work, so convenient but also means I buy too many plants ;) They are…read morespectacular at christmas time, lovely planters and decor items! This place has a big selection, so many indoor/outdoor/greenhouse plants. Theres also lovely cut flowers and a charming cat that can be found wandering around. I echo that the pricing here is great!

I contacted them to organize florals for my wedding a little over a month before the wedding date…read more The staff were incredibly accommodating, communicative, and the flowers were gorgeous. They even accommodated the early start time of my wedding, and made sure that my brother could pick up the flowers very early day of.

Considering how many other positive reviews there are I am sincerely hoping that my experience was…read morejust due to a bad day or something. This was my first time in the store since it changed owners from The Flower Box to Studio Full Bloom. I was excited because the atmosphere is still lovely and welcoming. While I was picking out my stems someone popped their head in to ask if there were any wreaths that were more fresh. The workers replied that all they had was out there. Then the person said that the wreaths were really dry and the response they received was that this is a natural thing with live wreaths. Here I want to point something out that we can all apply to our daily lives. In this case in retail... When someone draws your attention to something that isn't right there are a few simple steps that can go a long way to making it better. Firstly thank the person for drawing your attention to it. Perhaps explain why that may have happened. Definitely ensure them that this won't happen again and remedy the situation immediately. I just assumed the client was a picky pain in the ass but decided to go look for myself because I am super snoopy. The wreaths looked like they should be looking mid-late January. Not only were they dry but they were browning. The client told me they were over $100. I was surprised because these hadn't been lush lovelies but more along the line of Charlie Brown xmas style. Figuring that sucks for them I went back in to buy my stems... not even thinking that if those were $100... I picked out 4 stems. One snapdragon, one mini chrysanthemum, a damaged hypericum and anotherthat I don't know the name of but it wasn't one of the swooshy expensive ones (I am very familiar with which ones those are from when I just HAD to have them!). One of the stems had damage on it, which I assumed they would just throw in or at very least remove the damage... this didn't happen. The person wrapped them and they were over $30. I guess I just got used to my other florists who always offer to fill something like that out with some greenery or somesuch thing. This didn't happen either. What I walked away with were 4 stems of grocery store quality charged at Thomas Hobbs prices. I'll post a pic of the stems I bought and what I could have gotten at my grocery store for a similar price. Don't get me wrong... I am willing to pay more for merch from a florist than from a grocery store... I just expect more from the florist for that increased price whether it be in quality, quantity or service. Edit in response to Chelsea... The reason I re-posted is because I thought there was some sort of glitch as my previous posting didn't show up. I am sincerely sorry if you felt in any way that there was a threat in it or that the purpose of my review was to attack in any way. I simply was sharing what my experience was so others could decide where they want to take their business. Your response to me, however, is similar to your response to the person looking for the wreath. Instead of asking how to make things better you have decided to accuse me of threatening your business, misunderstanding dialogue that happened right in front of me or maliciously misrepresenting the facts. It was my intention to go to your store in the next few weeks and either remove this review or adjust it depending on my experience as I am the first to admit that we all have bad days. Between your response and you saying I am now unwelcome in your store I'm afraid you have convinced me that this wasn't a bad day at all and this is simply how you roll. Instead of understanding that I was trying to be helpful and explain what I expect in customer service you have decided to accuse me of telling you what to do? Wow. I have moved from unsure to actively encouraging people to shop elsewhere.

Very accommodating and helpful…read more I'm making a custom lid using window frame materials for a giant pet terrarium and only had an idea based on a YouTube video of what I might do. I figured I'd call ahead to confirm what materials the store has, so I called in the morning on a weekday but only got a busy signal. I wouldn't be able to visit until the weekend as my work hours overlap their open hours, so I tried calling again the next day and spoke to one of their employees. He was very helpful, and coincidentally had also build a lid for a terrarium! He gave me great suggestions and tips, so when I went in on Saturday I knew exactly what to ask for. There's a line to get in the store, they can only fit 6 patrons at a time due to the pandemic restrictions for their business. The gentleman I spoke with on the phone happened to be working and set me up with all the supplies I needed, it was a busy day and I was very grateful for his time for sure. I dropped by the next day even to pick up some sand paper in case I needed to smooth the metal frame, the employee on door that Sunday knew exactly what would work and was very quick to help me find the right paper. I didn't work on my project until the weekday and found out the hard way that the bulk screen mesh that was cut for me was cut a couple inches too short - there was no way I could make this mesh work with the size of the lid. I sent an email this time instead of calling, and received a response a couple days later saying I can come in and exchange the incorrect mesh for the right amount. I dropped by today and sure enough, the employee on door was able to get me the amount of screen that I paid for, no fuss about it. Everyone I spoke to was friendly, patient, and knowledgeable. If they didn't know, they traded off with someone who would. Even with an easy mistake setting me back on my project timeline, the store made it just as easy to fix. I really appreciate this store for their service, in the past they've been very relaxed and supporting as well. I'll definitely continue to support this little Home Hardware so we can keep them in the neighbourhood. I'm rating full stars because as much as there was a mistake, there was no hesitation to help me out with it. You don't lose stars for being human, you gain stars for being humane. :)

The epitome of the traditional hardware store. Cluttered with everything you could need in a cosy…read moreatmosphere. Amazing customer service.