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    West Central Self Storage

    1.0 (1 review)

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    10 years ago

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    RightSpace Self Storage

    RightSpace Self Storage

    (5 reviews)

    Westside

    "How you doin' today?"…read more "I'm okay. But I have some... sad news, actually. I came in to tell you that I need to end our relationship." That's how it went last Friday, word-for-word. I'd found someone new. A new storage lover. Someone who lived closer to me, someone more available to me, with a bright shiny customer service smile and a gorgeous new dumpster. RightSpace was a tired waste of time. Here's basically how everything fell apart. Mid-summer, West Mesa Self Storage was purchased by RightSpace, I learned, via email. There was no "Thanks for being an awesome customer who's been paying on time since 2015" note, you know, just the normal corporate "Your payment information has successfully been transferred" bullsh*t, whatever. And then I noticed three changes: + An additional $10/month insurance charge + They switched out the light timers, not a big deal, but kinda penny-pinchy + They removed the only trash can, this little aluminum thing from the 80's, next to my unit C'mon, yo. We who store our shiznit do not asketh much, but gimme a place to toss packaging material every so often. Hey, I found someone new with a gorgeous grey dumpster.

    I rented a unit for 10 months, when I called to give a 10 day notice (on the 2nd of May) I was told…read moreby Susan that since I was on auto pay and I gave notice before the 5th of the month that I would be receiving a prorated refund. I had movers empty the unit on the 11th of the month, I went to the office and advised I was all out of my unit, then asked about the proration. The general manager said I dont give refunds and if it was up to me I wouldn't give you anything. The GM read the notes on my account from Susan to me that confirmed the proration refund, then told me to call on Monday and speak with Susan. When I called Susan Monday 5/13 - Susan seemed to have a laps in memory and the notes the GM read back to me had suddenly disappeared. As far as storage units go these are adequate, as far as service, professionalism and honesty goes, this company is far below par and I'd suggest anywhere else for your storage needs. These units allow people to live out off their storage, I recall going there one weekend morning and there was a naked older man behind a makeshift curtain pouring water over himself to shower from a gallon jug.

    West Central Self Storage - selfstorage - Updated May 2026

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