We've been using this facility for almost 2 years now with no surprises ! The facility is kept…read morespotless and their security is tops. When you rent they don't ask a lot of embarrassing questions about why or how come. They understand some information is not for public info. To the best of my knowledge there have not been any security issues while we've been here.

From the owner: We offer three conveniently located, professionally managed self storage facilities with extensive…read moresecurity measures to serve your personal and business needs. All of our self storage facilities are fenced, paved, have keypad controlled access and have recorded day/night digital video monitoring. There are two convenient locations in Santa Fe, and one in Albuquerque. Sizes range from 5'x5' up to 10'x20'. Boxes and locks are available for purchase and our friendly and professional manager can help you select the appropriate size unit for your needs. We are Locally Owned and Professionally Managed. For your security we have 24 Hour Recorded Video Surveillance, Solid Steel Construction, On-site Manager, and Keypad Access Control. Our site is Paved and Lighted and we accept All Major Credit Cards and our Gates are Open 365 Days Per Year from 6:00 AM till 9:00 PM.

This is a fabulous storage facility! I recently needed to change ownership of a unit and the office…read morestaff were extremely helpful in the process. The building is extremely secure, promoting your passcode at every stop to ensure only customers with units on the correct floors have access to the proper areas. The halls are well lit and temperature controlled so you aren't in a puddle of sweat while you organize! I really appreciated all of Marco's help, he is such a gem! Overall I would def recommend them if you are looking for a safe storage unit!

From the owner: Uptown Storage + Shipping is your trusted local destination in Albuquerque, NM for fast, reliable…read moreshipping, storage, and moving solutions. We proudly offer FedEx, UPS, and USPS shipping services, along with secure digital mailbox rentals that include 24/7 access—perfect for travelers, small businesses, and remote workers. Need extra space? We offer clean, secure self-storage units for both short-term and long-term needs. Moving? Take advantage of our convenient Penske truck rentals and complete selection of packing and moving supplies, all in one location. Located in the heart of Albuquerque’s Uptown area, we make it easy to ship packages, rent a mailbox, store your items, and move stress-free. Visit us today for friendly service, competitive rates, and all-in-one convenience!

Staff were very friendly and helpful. The site was clean and professional looking…read more I bought boxes and moving supplies. The only issue I had with this experience was the limited supply of moving supplies. Quality was very good. Prices were about as expected.

I needed to secure a large storage unit with very short notice. I am remote and not in the area…read more I found the size I needed at this location online but had a few questions before I formally reserved it. I called and spoke with Raina. Raina was so helpful and patient with my questions - pre and post reserving the unit. When it came time to move the items in, my local contact who assisted with the move in said Raina provided superb customer service. Very thankful Raina made a stressful, short notice situation a breeze.

Very friendly, professional staff. Very clean storage units. I know my belongings are safe…read more Recommend to anyone who is looking for a storage unit.

I've been having nothing but problems here want to charge me clean up fees but isn't that there Job…read moreit's been a bunch of nonsense since Nancy left

So far, I really like the guy who rented me my unit. Very helpful and friendly.read more

Chris and Debbie gave the type of customer service that we all love, great service! They go above…read moreand beyond and are awesome people! I highly recommend Jens indoor Self Storage!! You won't be disappointed!!

Jen's has been great! Clean facility, good price and always accessible. Deb, the office manager,…read morewas always kind and approachable. I highly recommend this storage facility.

Brian and Gale were extremely helpful and reliable. They helped me out a lot and everything went…read moresmooth. I'm grateful for being led to their shop where I rented the uhaul. I highly recommend them.

Absolutely the best storage in Albuquerque. Friendly military veteran family Who are providing…read morewonderful service at a reasonable rate. I highly recommend to friends and other businesses could really learn from their hospitality and generosity. I would've gave it a 10 if 10 was available.

"How you doin' today?"…read more "I'm okay. But I have some... sad news, actually. I came in to tell you that I need to end our relationship." That's how it went last Friday, word-for-word. I'd found someone new. A new storage lover. Someone who lived closer to me, someone more available to me, with a bright shiny customer service smile and a gorgeous new dumpster. RightSpace was a tired waste of time. Here's basically how everything fell apart. Mid-summer, West Mesa Self Storage was purchased by RightSpace, I learned, via email. There was no "Thanks for being an awesome customer who's been paying on time since 2015" note, you know, just the normal corporate "Your payment information has successfully been transferred" bullsh*t, whatever. And then I noticed three changes: + An additional $10/month insurance charge + They switched out the light timers, not a big deal, but kinda penny-pinchy + They removed the only trash can, this little aluminum thing from the 80's, next to my unit C'mon, yo. We who store our shiznit do not asketh much, but gimme a place to toss packaging material every so often. Hey, I found someone new with a gorgeous grey dumpster.

I rented a unit for 10 months, when I called to give a 10 day notice (on the 2nd of May) I was told…read moreby Susan that since I was on auto pay and I gave notice before the 5th of the month that I would be receiving a prorated refund. I had movers empty the unit on the 11th of the month, I went to the office and advised I was all out of my unit, then asked about the proration. The general manager said I dont give refunds and if it was up to me I wouldn't give you anything. The GM read the notes on my account from Susan to me that confirmed the proration refund, then told me to call on Monday and speak with Susan. When I called Susan Monday 5/13 - Susan seemed to have a laps in memory and the notes the GM read back to me had suddenly disappeared. As far as storage units go these are adequate, as far as service, professionalism and honesty goes, this company is far below par and I'd suggest anywhere else for your storage needs. These units allow people to live out off their storage, I recall going there one weekend morning and there was a naked older man behind a makeshift curtain pouring water over himself to shower from a gallon jug.