After having been a patient of Franciscan Health's Wound Care Institute on two separate occasions…read morenow, including for over a year currently, I've decided to update my review with a slight downgrade. Dr. Joyner is director of Franciscan Health's Wound Care Institute, a clinic located in the outpatient services building that specializes in treating chronic, traumatic, and non-healing wounds. I saw Dr. Joyner for a visit or two after my late 2019 upper leg amputation and was generally quite pleased as it felt like she was realistic in treatment and not obsessive like some wound care doctors who tend to want to see you 2-3 times weekly. For my most recent care, I was referred to Dr. Joyner in October 2021 by my primary care physician due to having acquired a fairly significant wound on my right leg stump. I was having a hard time seeing and reaching it and it was obviously infected and starting to swell. To be honest, I was starting to fear additional amputation. Dr. Joyner was initially concerned about infection and lined up an infectious disease physician to consult. He put me on aggressive antibiotics and we got that under control for the most part. My leg has significantly improved, however, thus far we've been unable to get the wound to completely close. We're using consistent compression and have considered a couple different compression pumps. I have a small circle of friends who help me bandage and wrap the wound every couple of days. My appointments have ranged from every couple weeks to monthly. Dr. Joyner is a Franciscan Health physician employed by the network. While I consider Dr. Joyner to be knowledgeable, personable, and pretty matter-of-fact about treatment options, I'll admit that I've become somewhat bothered by some aspects of care like nurses who wrap/bandage the wound poorly (multiple times wraps/bandages have fallen off before I even get home). At times, it seems like the care regimen is forgotten from appointment to appointment. There's also referrals to equipment without regard to ability to actually get it (for example, a recent compression pump referral had a $1,700 co-pay). At my most recent appointment, I was essentially told that we'd done everything other than possible surgical revision, though with the wound being not infected and stable that didn't seem like a reasonable option. I've also had some issues with billing, though I don't necessarily hold Dr. Joyner responsible for that. However, as the director of the clinic it still is worth mentioning. It's hard to give an enthusiastic recommendation when the primary reason for my seeing her is left unresolved over a year later. There are definitely good things here, however, I feel like there's missing support - perhaps physical therapists to assist with compression and wrapping and a better handle on available supplies. In the end, I have to say this has become one of my more frustrating experiences with Franciscan and one of the very few experiences I'd be unlikely to recommend. However, I do know that Dr. Joyner handles significant wound care in the clinic and so this may simply be that rare occasion when treatment doesn't work. Regardless, I still feel like a 3-star rating is more accurate after my most recent experiences.

Body Bar is the best in their field. I receive biodenticals on time every time. Dr. Christy truly…read morecares about her patients spending at least 30 minutes each time with me. Her staff is friendly and caring every time I go! I would give a 10 star review if it was applicable!

Communication is terrible. Appointments cancelled with little notice. What you discuss…read morepre-procedure is never what happens during the procedure.

If you want to see her for an appointment, be expected to wait over a month. I found it difficult…read moreto discuss concerns with her too.

Having had a recent leg injury that led me into several sessions of wound care and physical…read moretherapy, I knew that it was time for me to take seriously my need to locate another primary care physician. After a false start visit with an IU Health physician I was referred to by the clinic, I decided that this was the perfect opportunity for me to explore my curiosity with Franciscan Health. I've always heard positive things about Franciscan Health and as someone with a ministry background, though not Catholic, I thought this type of setting might be a healing environment for me and my hope was to find a physician with whom I could build a trusting relationship so that I could avoid my usual avoidance of healthcare. Dr. Willfond is actually employed by the Franciscan Health organization and only recently joined the Cityway practice. Prior to this, I believe she was in a practice near County Line Road on the Marion/Johnson County border. As a sexual assault survivor, I will admit that whenever possible I try to use female providers, though it's certainly not always possible. For primary care, however, it was certainly my hope to find someone either close to my home or close to my work. The Cityway offices are right next to the Irsay YMCA just south of downtown. I work a little over a mile away. The building houses several Franciscan clinics including a lab, sports medicine, massage, radiology and others. The primary care offices are on the first floor. I'd considered one other Franciscan physician, but I got immediately turned off when the first words out of their mouths was "the doctor doesn't prescribe pain medication." Fortunately, I didn't have that experience with Dr. Willfond's office and that's definitely the last thing on my mind. While she's relatively new to this location, she did bring some patients with her and she did have about a 5-week wait for an initial appointment. As I had some urgency due to the leg injury, I definitely attempted to get in more quickly and actually was contacted and was able to get in 11 days earlier than my original appointment after a cancellation. I was impressed that they not only took note of my need, but they did the follow-up. The building does have paid parking, which is validated, but if you have mobility issues while driving you should know that you'll have to grab your parking ticket on the way in and you'll have to insert your ticket and validation on the way out. However, I found it worked seamlessly. There's several accessible parking spots up front and they are ADA compliant. The entryway includes automatic doors as this is a relatively new complex. As you enter the clearly marked clinic entrance, the reception desk is on the right and there's a couple small waiting areas. I was impressed with the intake call and they also called and did pre-registration that saved me, as a slightly spastic paraplegic, from having to write on those small forms the day of the appointment. I received a short video to watch prior to my appointment that basically explained what to expect and how to be prepared. I was taken to my room on time, or at least within five minutes of on time. The room was a bit small and not quite what I'd prefer to see in terms of wheelchair access. If I'd needed to get on the table, that would have been challenging, but it seemed both the nurse and Dr. Willfond adapted well. The rooms are bright and cheery, only minimally decorated and, of course, they have the Franciscan identifiers (a cross) above the door of each room. I don't know if Dr. Willfond had read my record in advance, but she was clearly informed and that gave both of us a good place to start from. As I specifically mentioned my leg concerns, I was impressed that she assertively wanted to see the leg as wrapped by my physical therapist. While the office isn't as well equipped with wrapping supplies, she made sure to re-wrap it and offered understandable clinical opinions and recommendations. Dr. Willfond listened thoroughly and even offered me sort of a "last chance" mention any other concerns. While primary care visits are always tight, I never felt rushed. In fact, handling the wrap was more involved than she expected but she followed through and addressed my concerns. It is my hope that she'll grow into a "safe" place for me to be authentic about my health and my disability while allowing someone to watch for health and skin issues. She was intelligent, informed, kind and felt safe but not in an artificial way. The nurse, as well, was absolutely top notch. If you need labs done, they have a walk-in lab on the second floor. This appointment was exactly what I'd hoped for and I was relieved that Dr. Willfond agreed to be my primary care physician.

When you find yourself in need of a new hip or knee, go to the Center for Hip & Knee Surgery. CHKS…read moreis part of Indiana's St. Francis Hospital system and provides small town comfort in Mooresville, Indiana. The surgeons, nurses, and all staff are the best in their fields, friendly, and helpful to the patients. I have been a patient for over 30 years, having both knees replaced in my early 20s. My left knee, the first replaced in 1991, is still doing well. For medical reasons, the right artificial knee (1994) required being replaced at another hospital in 2017. I recommend CHKS to anyone I meet needing knee or hip replacement.

My husband and I went to see Dr. Malinzak this morning. I was impressed with how quickly we were…read moreable to make an appointment, he said the office is working on getting patients in without the usual 3 month wait. That's especially great when most patients are In pain when they make the appointment!! The staff was awesome and upbeat. When we saw the doctor, what I was impressed with was how surgery wasn't his first option and talked out all the options he has for both his knees. I read all the many reviews Dr. Malinzak has and i can see that they were spot on.

After dealing with pain in my forearm for several weeks, I decided it was time to call in a…read moreprofessional. I specifically made an appointment with Integrated Health Solutions because I hoped to treat my pain with acupuncture. Boy, am I sure glad I did. I first met with Dr. Charbel explaining what I was feeling, and after examining my arm he wrote up a treatment plan for me with specific goals and a timeline. He explained what the treatment would look like and how many appointments I may need. Over the next several visits of acupuncture and tissue massage, I learned that Dr. Charbel is not only a top notch doctor, but also he is a caring, compassionate human being. He is someone I have come to trust knowing that he truly has my best interests in mind. Best of all, his treatment plan worked. My pain is gone! Though our time together is coming to an end, I will not stop singing my praises of Dr. Charbel. He is the good doctor of chiropractic people deserve!

Tried to set up an appointment for an adjustment as the website looked professional and had good…read morereviews. They wouldn't entertain discussing any pricing before I scheduled an examination for $99. The person I texted for an appointment told me "no worries" when I said I'd have to explore other service providers. Unpleasant experience.

I was referred to this office by my regular dentist, Aaron Springhetti, to have a root canal done…read more I always have to have a bit more numbing medication. However, this was the 1st time that I didn't even feel the shot. Dr. Stuart was ABSOLUTELY AMAZING!!! She had the most gentle touch ever...truly caught me by surprise. I anticipated the pain and discomfort, and it never happened. The office staff was so nice and really made me feel comfortable. I love the fact that there are no roundabouts to get to this office, and it was a straight shot using my GPS. Bryna was the best assistant, so kind and funny. Not that I want more dental work done....But if I ever have to have in-depth dental work done, I know EXACTLY where to go. My dental experience here at Advanced Endocare was truly a pleasant experience. Thank You for taking such great care of me.

The staff at Advanced Endocare helped me get an emergency root canal after I busted a tooth on a…read morepopcorn kernel. But this wasn't just at any old time in the world. This was in the middle of the Covid19 pandemic and quarantine! Obviously, when I got to them I was in extreme pain. But I also was dealing with the added anxiety of the pandemic and quarantine and all of that on top of it. The staff were understanding, worked with me on some issues and questions that came up, and were all friendly. On top of that, it was one of the cleanest dental procedures I've ever had. I think of root canals as being scary and painful. They took care of it with no real lingering pain and in good comfort.

The doctor came back to me on this and gratefully helped me with my condition…read more So hopefully I get some relief.

This is the IU Health - Glendale Town Center practice, a practice devoted to primary care and also…read morepediatrics. There's also a lab available in this office. For those familiar with Glendale Town Center, this is located on the second floor of the offices section of the complex on the side directly off of East 62nd Street. There's a small lobby/storefront area directly next to Mattress Firm that has an elevator that will take you to the second floor. There's also a set of stairs available for those who prefer. I needed to establish care with a new primary care physician as my previous one relocated to Shelbyville and is just a bit too far away for me. I'd previously looked at appointments here, however, they were a couple months out and I skipped it. However, because I attend an IU Health clinic elsewhere they were able to get me in within a couple weeks. They do have automatic doors for those who need them. That's a plus. I also noted very quickly that this was one of the better looking and cleaner IU Health clinics I've experienced. I arrived a good 15-20 minutes before my scheduled check-in time and checked in at the front desk. Because I'm an established IU Health patient, I didn't really need to do much else. I waited in the waiting room until I was called. I was taken back in a timely manner. They asked me how I usually got weighed (I don't usually as most clinics are not set up for wheelchair users) and I did note they didn't have any of the modern tech that would do that without a scale. I was taken into an exam room - very small room that would definitely not be considered ADA compliant. It was so small I had to move quite a bit in order for the employees to get around me. I did like that they had an exam bed that was lower to the ground and adjustable. However, this was definitely not an appropriate room for a wheelchair user. My doctor was Dr. Boyce. We had a nice conversation about my needs for the day. She only works part-time in the clinic and we also discussed that. It was a fine appointment - not outstanding, however, there was really nothing wrong with it. I was somewhat hesitant to establish with IU as they are not the top tier of my insurance, however, Dr. Boyce seems nice and this is very close to my home. So, it should work. My hope is that in the future I can utilize a more appropriate exam room. However, overall, this was a solid experience with friendly staff and a warm, comfortable atmosphere.

My husband just left Seton a couple of days ago. All in all, I appreciated the care he received…read more Some of his specialists were excellent and I feel they helped save his life. My only complaint is Jennifer, the case manager, telling me our only option to transfer to his next level of care was to go to Allison Pointe. The day after transfer, I went there to be with him and see how well he was settled. I can't believe Jennifer is not aware of how inept that place is. After one day and 2 nights in that horrible place, I was able to make several phone calls and get him transferred to another facility. The facility he is in now says they never heard from Jennifer, although she told me they denied him when she checked with them first. I believe this woman has her own agenda, possibly getting monetary benefits from the lowest ranking facilities. She is not to be trusted. Seton would be much better if they replaced her with a caring individual.

I put a review on Seton website. She has a brain injury. They would leave her lay in soiled…read morediapers. She would finger paint with it. U would push the nurse button, maybe 15 minutes later someone showed up. I started cleaning her myself multiple times. They would use the same gloves and mess with her trach. They would leave her in bed unless you asked for her to be put in a chair. I was told multiple times they don't have the staff to put her on the toilet every time she had to go. They told me to let her go in her diaper. Sometimes she would get cream on her bottom other times not. If I questioned it, they did it. There wasn't any therapy until the week she was leaving, If she was tired or sleeping, she missed her therapy. Their only goal was for her to have the trach removed. 2 days before she went to RHI her breakfast arrived. The thickener wasn't in her juice or tea. She could have aspirated and gotten pneumonia over it. Being on a trach she should have had pureed foods. She was given chopped. RHI couldn't believe it. Very dangerous. Some of the nurses work 6 or 7 days a week for 12 hour shifts. I don't feel like they can give good or great care. I feel like she didn't get the care she needed. All that was done was medicine and diaper changes.