Efficient. Explained things well. Jesse was respectful and unassuming. Asked me several times…read moreduring appointment if I had any questions.

repeat customer here that will never do business with a shady outfit like this ever again. 3 out of…read morethe 5 times I hired this company to do work they reschedule. The first time was not a problem the repair wasn't urgent. The second time was a repair that needed quick attention. I called the day before to schedule for the following day. I received a call late afternoon after taking the day off because they don't give you a time slot just a heads up call usually 30 minutes from my past experiences. The reason for the cancellation was kinda weird they actually said we have received calls after we scheduled you that required urgent care they are more important and must be handled first. who the heck tells a customer that. they basically said you don't matter in my opinion. The third happened today. I don't know why I even bothered giving them another try. I gave them the tenants phone number along with mine stating somebody will be available all day just give a heads up call in advance. They tried calling the tenant first she was having trouble with her cellphone provider and calls kept getting dropped Her husband was home at the time nobody knocked on the door so it was obvious they just tried calling. I finally received a call I was getting dressed my phone announced who was calling so I immediately grabbed my phone and read the message stating I had 5 minutes to return the call or they wI'll cancel and I'd have to reschedule. I immediately called. I have a screenshot showing the time I received the call and another one showing when I returned the call less than their insane 5 minutes heads up. I was told I had to reschedule. I told them I called before the technicians crazy 5 minute warning and I can prove it. I mentioned that this is the 3rd time I've tried to do business with your company and you have canceled on me totally unacceptable. I'd like to talk to your manager. The manager said she would get someone out today. The technician got to the place which has a crawl space. No way could that large man crawl from the back of the unit to the front. I did tell them in advance about the crawl space they have already worked on the place once. The tenant saw him squeeze through the opening 2'x3' he was only under there for a couple minutes definitely not enough time to crawl all the way to the front of the place and take a video and some pictures an definitely not enough time to diagnose the problem. He called me with a price gauging bill of $2200 to replace a P-trap a couple short lengths of schedule 30 it's a modular home they didnt use schedule 40 a couple unions and some other inexpensive fitting. This was the second time they price gauged me. The first was a $55 part from klose electric and labor in and out of the place in an hour $975. I originally told them no way I'll pay you for your service call. The technician said let me make a call and see what I can do. He came back almost $100 less it has a furnace that needed to be repaired so I agreed basically paid $800 for 1 hours work horrible price gauging. I should have told him to pack up his stuff and leave. Don't walk run away from this shady unreliable unprofessional business. I will be telling this story on every platform service professor is on to hopefully get them to get rid of the employees that are ruining their reputation and business