Worst Wendy's experience ever. These idiots didn't even acknowledge our existence. We were in a hurry and saw the drive through was slammed. We decided to go in to jump the line. Apparently that tactic doesn't work if you're a horribly run restaurant. The morons behind the counter kept servicing the drive through and didn't even say "hello" or "we'll be with you in a moment." One idiot walked right past us to carry out food to a waiting car. She then came back in and walked right past us again. At some point, these people need to realize that just because you have cars in the drive through, it doesn't mean they've been there forever let alone before your restaurant customers. Completely disrespectful. read more

Very nice employees & yummy food only food place in Yorkville that stays open passed midnight highly recommend 5 stars read more

Wendy's - Yummy food - Burgers Near Me - Yorkville, Illinois

I like this location. They are nice and efficient and I always get fresh ingredients. I recently tried the takis chicken sandwich and although it looks very diff from the pic, it was super good;) I would recommend this Wendy's. read more

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If I could give a negative star i would. The service was horrible, over 25 minutes to receive our order. There were 9 people working and the hygiene of the employees was questionable. I'm shocked the health department hasn't shut this establishment down! After the wait our food was disgusting. read more

The staff at this location could barely do their simple, minimum wage, fast food job. I was waiting for service at the counter mid-day in the fully staffed Wendy's for over 10 minutes. When I was finally helped, the staff was beyond rude and quite literally laughed in my face. If you fancy sub-par food, service, and enjoy the reek of diarrhea from the bathroom, I definitely recommend. read more

If there was a way i could give 0 stars i would. The employees that ive seen countless times act like they just started and struggle to get an frosty order right. Especially which i paid EXTRA for an added puree. I had asked for a regular base flavor and received the strawberry popfart frosty. I completely dislike poptarts so this upset me. She couldnt even comprehend the easiest order i placed and had me repeat each part i said and still managed to confuse my one word responses. read more

they just looked at us and kept going on there day. didn't even attempt to serve us. -5 stars

The spicy chicken made me go spicy chicken uAAAAAÆEEEEEEW. Fries were mid though. 9/10 stars. read more

Wendy's - Spicy Chicken Sandwich - Burgers Near Me - Yorkville, Illinois

Just a bunch of shitheads working here that won't ever get your order right and the food will always be cold. Don't waste your time. Go down to Burger King instead if ya want mediocre fast food. read more

(Disclaimer only rating the chicken nuggets ) if you like crispy nuggets this is the place to eat they are the goat and they are crispy nuggets you will get a few soft nuggets but that is normal read more

Worst customer service ever!!! We got to the drive through and asked for more time, when we're ready I called the girl twice no answer... we thought she couldn't hear us so my husband said hello a little louder. Apparently she thought we yelled at her. Very rudely answered give me a minute! We got to the window and my husband was to far from the window to reach for our things so he backed up and got closer. Apparently we took to long and she slammed the door shut. We waited for a few minutes and my husband tapped on the window. This girl opened the window and said she refused to serve us because of how we were acting!! Me and my husband just looked at each other like wth???? Haven't gotten this girls name yet but believe me I will. read more

We ordered on the app because it's always very slow in the drive thru here. Well it's even slower to order on the app than it is in the drive thru. First they gave us the wrong order and took it back and then gave it to someone else after we looked through the bag. Then we had to wait 20 minutes while they took care of the long drive thru line before they gave us our order. Never using the app again. read more

Tuesday January 16 & noon Every one of my items were cold, girl at the front refused to take my order and called someone else to take it, manager was super unprofessional, got a chocolate frosty when I asked for vanilla, made me bag my own items. disgusting food disgusting people, I know this is fast food and I shouldn't expect much but this visit was just sad. read more

The workers are beyond rude and inconsiderate. My friends and I came into the dining room at 11:15 to order food. When we walked in a woman said "They actually just fu**ing walked in here?" Wow. Also when we left at 11:30, they locked the doors after we walked out. The dining room closes at midnight. Another customer tried to go in and we warned the man that they locked the doors because they were mad. Maybe find another job if you don't like working at a place that YOU KNOW closes at 2 am. Don't take your problems out on the customers. Wendy's needs a better night crew. You guys are embarrassing. read more

Got the Orange Dreamsicle frosty at Wendy's. Not bad, pretty good, especially when you use the app and get a free burger with it. The junior bacon cheese burger itself was 'ok', especially if it's $3 and some change, but for free, I guess I can't complain too much. Employees didn't have great communication and did not hear them greet any guests, and didn't really seem to know what was happening even though there was atleast 6 people standing right in the front working together, to do a whole lot of nothing (standing and breathing), super slow both in service and customers at the time of my encounter. read more

There's nothing more disappointing & disgusting than going to my fav local Wendy's. Yea this one. And walking in with my family, and the manager and fry guy without hiding, rudely decided to stare from top to bottom and we immediately got uncomfortable and with no shame they kept staring and smiling. Disgusting and gross. I hope Wendy's CEO see this and does something abt this. read more

Worst service I have ever had in my life. The employee laughed in my face when I tried to use their deal for the day on their app. I've never felt so disrespected in my life as a customer. I've called the store to complain only to get nowhere because there's no supervisor. The lady claims her name is Lydia. I will not be happy with retraining her since she has been there awhile. I want an apology ! I plan to never eat there or at any Wendy's ever again after this last visit. No more early visits, or late night visits. read more

Food was all incorrect and the employees got mad about them making it wrong! Then decided to curse at us for what they did like wtf? BET!!!

This place is just stupid. The orders are almost always wrong and the place is just dirty with tons and tons of flies. The food is awful, being served cold burgers and lukewarm fries, and on top of that, (Not being racist or anything), most of the employees working there don't have the best understanding of English. I tried ordering an extra drink, which she didn't understand, didn't put it on the order and on top of that, started yelling at me that I only ordered 3. Also, we ordered a to go order. They set it up as a for here order. When I told them, the guy gave me a mean look and instead of normally putting the food into the bag, he just tossed everything into the bag without even caring. We were also told by another person there, that the coupon deal that Wendy's is supporting, they are not allowing you to redeem those coupons. They will just yell at you that no, you can't. This is horrible service and will not be coming back. read more

Fast and nice breakfast- definitely affordable and worth trying! The sausage breakfast biscuit was lovely!!

Drive thru lane is slow as molasses. Finally got to the speaker and had to repeat myself 3 times while listening to the girl laughing and talking with co-workers in the background. Finally got my food and the fries were cold. Stay away. You will be disappointed. Wendy's used to be decent quality for fast food. Not this one. read more

I ordered food at the drive through,took a long time for 2 biggie bags which were prepared incorrectly. Also the man bringing the food to my car held the bag extra far so i had to reach extra far. I came back with the wrong sandwiches and they gave me another one that was wrong. Its cool playing games,must be the glasses that made me a target. Ill be sure to never go to that pig place again or ill get arrested. Prison is where the one gut belongs playing his racist set up games. Thank you Wendys! read more

Fries were cold, chicken nuggets were cold. They forgot my sauce. No line whatsoever so I don't know why my order was so crappy.

We came to Wendy's tonight around 9pm. Usually most Wendy's your met with attitude and disregard. Ryan who was the cashier on shift had an incredible attitude. He was very helpful and made sure that we had everything we needed. Even though he is a new employee, he's definitely employee of the month material and has a great attitude in the workplace! read more

Very rude staff. I just went by to order a couple drinks (lime coke and strawberry dr pepper), and when I came to the second window the dr pepper was a sprite. I informed the hispanic woman with winged eyeliner working it was a Dr pepper and she replied with "No" and nothing else. All I expect is a little respect and obviously she has none. read more

I go here quite often after school. I don't know what these other reviews are talking about, cause I have never had a problem here and the people are generally really nice. My dogs love coming along for a chicken nugget or two! read more

The food was immaculate and the service was some of the best I've ever had there he bacon cheeseburger is one of the best burgers in the world read more

The cashiers seem to struggle more than the average person at times, but ever since I found out that they have a mobile app, my orders have all been correct and tasty. read more

Went inside because I thought it would be faster stood at the register for almost 5 min with every employee look at me including the manager without saying word to be until I finally just left awful customer service read more

Every time I come to the drive thru they're either missing a sauce or forget to put an item that I ordered in the bag. You can't order Cherry cream soda thru the drive thru or any of the freestyle beverages!! It's a total scam ! I didn't order food becuase I couldn't have cherry cream soda thru the drive thru and when I order nuggets they only had sirrscha or honey muster read more

I've gone to this Wendy's on two separate occasions with my partner and we've found hair in our food both times, safe to say I'm not coming back here again. read more

messed up my order no napkins! no sauce! grilled chicken was terrible i ordered a baconator

I must have been looking extra good today in my under armour get up after mowing the lawn and needing a break because not only did I get my greeting when I walked in the door, I also got super fresh food, quick and pleasant service. Excellent chow today. read more

Poor customer service females though drive through have attitudes and you can tell the pay their employees low pay rate because lack of happiness next you go ask for how much they make NEED TO DO BETTER FIX THE MANAGEMENT read more

Every time we go through the drive thru they forget to give us fries that go with the meal. Normally I have to park and go in and ask for the fries. Last night we forgot to check the bags and half way home realized again no fries and they forgot the drink. I blame myself a little too on that one but still we ordered 1 meal and 2 other side items. How difficult is it to get that right? This location has the worst drive thru. I love the food, just not the drive thru service. read more

don't get their fries they taste like shit . they also have no salt . so I would prefer going somewhere else than Wendy's for fries .

I used to frequent this Wendys, but since changing to their new system this past summer, they've screwed up my order everytime. I'm done going there. read more

This place is terrible. I like Wendy's, but everytime I come to this one they get something wrong. I rarely come here yet every time I come here this one screws up the order. I will not be coming back to this Wendy's ever. read more

These butt monkeys charged me $18.66 for two medium drinks and two medium fries. I guess its my fault for not asking for my receipt. Just make sure you get your receipt and check it. Thinking back, I could tell they were up to something the way they were acting. Thieves. read more