I had the Dave's cheeseburger and medium fries. Both were piping hot just the way it should be. I will definitely return to this Wendy's. My pet peeve has always been luke warm food. Don't like it. Great job!! read more

Wendy is one of my favorites fast food places since i was a kid . for me at this location the food is always great however i give 4 stars because every once in a while i might get the wrong items or missing ones . read more

Family and I have ordered food from this Wendy's about 6 times in the last 3 months. Every time the food tastes fresh and warm. Our order has never been wrong. We ate once inside and same results. I always have a positive experience with the staff too. read more

there was a long fabric string in my frosty called the employee was very unprofessional and said i would have to bring proof to get a refund. read more

None of the extra sauces i ordered were in the bag, my sandwich was made wrong and an entire item was missing and it was all shown in the receipt. When I called to see if we could at least get some of the money back they hung up. It's worked by only teenagers and they don't have any regard for other people. read more

Went thru the drive thru asked for fresh fries no salt.. first of all still hella salt on them I know fresh fries.. these are crunchy like they've been re dipped in grease! Not coming back to this location read more

Whoever works Tuesday evenings seems to fumble ALL THE TIME. Twice this location has come up with weird excuses to cancel orders. The lied about food being stolen and than suddenly cancelled on our uber driver and they've cancelled once before 20 minutes in. I advice you go the extra mile and find a different location or make sure that you don't get whoever works evenings. read more

Jay makes me and my family so uncomfortable! They are very sexual and rude! They don't care about how guests feel and makes my small child very disturbed. read more

I wa treated rudely at drive-through. I didn't even bother continuing the order and left.

Decent location. They could step up the table bussing though. I'm no fan of the Freestyle "all-in-one" soda fountains. They bottleneck a line of people. They are frankly choice-overkill, further binding up the line. And way too often they are out of ingredients for mainstay drinks which has resulted in a strange new atmosphere of acceptance that was far less common with standard fountain spigots. This Wendy's for example is out of like half the choices, even plain Coke, and it's just shrugged off. Tons of choices of what we don't want is not improvement. Obiously, they're better for the businesses bottom line, not the customer's. I'll be glad when they fall out of fashion. read more

Raw, completely raw bacon on my cobb salad. Such a disappointment. It was a delivery so I'm sure the employee couldn't have cared less.

I'm not normally one to complain but I was craving wendys today, to be more specific, I wanted the cheese fries but I ordered the #3 to make it cheaper. There was no problem with ordering but then they took forever and two other customers came in. It's clear they forgot about me and never made my order so I just left. Only thing I got was the drink. I worked fast food so I know what it's like, but I was sitting there waiting for 40 minutes and I got nothing. Because all I craved was the cheese fries, I left and went to Sonic. I'm still waiting on my refund though since the workers can't even get the food part down right. read more

NEVER come here. If I could give -10 stars I would. I showed up with a DoorDash order. The wait in the drive through was SO LONG and it was just me. A man walked out going to the trash and laughed at me and said "we're closed" and I said "I have a DoorDash?" And he said "yeah we threw it away". What TERRIBLE customer service seriously the worst place I think I have ever been in my life. Disgusting people, disgusting food. Close this place down. read more

It says it closes at 1am and they tell me they're closed at 12:30am. That's 30 mins before closing. April 28,2024

There's this worker at Wendy's named Jay and they make guests feel so uncomfortable. They use sexual and disgusting language. I've head so many people complain about them, Wendy's would improve with them gone. Please at least reprimand them! read more

This wendys has delivered the absolute worst possible experience. Not only were they hesitant to give me a refund they had the audacity to say there was absolutely nothing was wrong. They said i should have ordered extra bacon. I cannot stress enough this store is the worst wendys I have ever been to. They will cheat you on bacon every single time. read more

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We waited in line for 15 minutes before backing up and leaving. Normally Wendy's ask me to pull ahead if it's more than 2 minutes. They dont care here. Shitty drive thru service read more

Chicken is stale and fake. Service was not friendly. Baconator fries were absolutely awful don't order them.

If I could actually give 0 stars I would. I payed for my food at the drivethru while the girl making the drinks was EATING and dropping crumbs onto my kids drinks. When asked for a refund I was told a simple: we don't give refunds. Seriously this shit was repulsive and disgusting. DO NOT EAT HERE!!!! read more

I don't know why I keep thinking that the people that work here will EVER get an order right the first time. This has got to be the worst Wendy's to ever exist l. How difficult can it be to just NOT put cheese on a burger?? I don't understand what is so difficult about that. I ordered a simple burger meal with no cheese what I get is a pitiful excuse for a burger WITH cheese, cold fries and a coke that tastes more like pine sol than a coke. Then they want to have an attitude when I take it back. I'll will not be giving them another chance. I only eat fast food once a month and this place can ruin that experience every time. Your best bet is anywhere other than here!! read more

Grabbed a meal from here and asked for ranch at the window, the guy there was so rude he got frustrated and said our meal did not come with ranch and said they charge for them, I told him that I'd pay for it and he was still really frustrated! I'm sorry does the ranch come out of his paycheck or what! This wendys location needs employees that have been properly trained to deal with customers! read more

I was very happy to see the recent renovations to this location. The dining area is kept very clean. During this visit I chose the drive through. Ashley was very polite and I was greeted when I arrived at the window. The biggest concern was the freshness of food. There were so many other customers being served I watched my order sit after it was made for a considerable amount of time before it was bagged and given to me. If I hadn't already driven off before tasting the fries I would have went back to complain. They were so dry and cold you would think they were made the day before. My burger was cold as well from the wait however seem to be made with very fresh ingredients. read more

Wendy's - Single with Cheese - Fast Food Near Me - Watauga, Texas

Literally the worst staff here. I had a simple order of a large coke and a 6 piece nugget. They gave me no total at the speaker, rookie mistake number one. I arrive at the window there's 6 people visible with the window open, one guy took my card without saying one work to me, gave me my drink and card back still no words exchanged. He's talking to everyone else but the customer. I'm patiently waiting for my nuggets and a girl approached the window asking me "what ma'am?" I said : "what do you mean what, I'd like my nuggets " They were way too busy playing around to know I haven't received my order. Just dumbfounded how a grown group of people couldn't even figure out the only drive thru order in a timely manner. read more

The food is what I expect from Wendy's, which is a bit above the typical fast-food quality, but the service at the drive thru was quite slow and then I still didn't receive my entire order. Sensing I didn't receive everything, pulled over and checked, to learn that two burgers were missing. As I went inside, they recognized me and said they were still working on the rest. I'm not happy that they told me I had everything, but I do prefer that my burgers were being prepared fresh rather than having been sitting in a warmer waiting for me to arrive. I can't brag about it, but I can't bash it. I know what to expect from fast food, and Wendy's does an above average job providing decent quality and consistency at a budget-friendly price. I can't count too many places you can get a comparable meal for four for under $30. read more

This restaurant is managed by the best customer service ... I've been going there for years but they have promoted within their crew !!!! This young lady name Dani is one of the Best Customer Service managers I have ever experienced at Wendy's or any other fast food restaurants!!! She is why I give this store and crew a 5 star plus rating !!!!! Her crew is amazing too!!! She leads by example !!!!! Food is alway fresh and hot !!!!!! read more

I accidentally mobile ordered at the wrong Wendy's. The one my food was at was 6 miles away so I asked if I could get my order at the Wendy's I thought I had ordered. It was a reward breakfast sandwich and any other fast food place would have just asked what the order was and prepared it. Instead I was ask "what do you expect me to do about it". When I asked again I was told "No how do you expect me to get paid?" This is not the customer service a read more

Worst fish sandwich ever! Used to love the plump crispy fish sandwich, but don't know what they did to this one! Only drive thru open due to Covid-19. Been wanting one so bad. Pulled up through drive thru, that's the only thing I got. The fish was barely warm. Looked, felt and tasted like recycled fish. The filet was small and dark color, shriveled up. The coating was hard and rubbery and the fish was dry. The slice of cheese I asked for was fresher than the fish. Hard and terrible! It was like they recycled the old ones from yesterday that they didn't use. They just dropped in in the fryer earlier this afternoon. Wendy's has really gone down hill. Will never eat there again. Hope I don't get sick!!!! read more

They have a nice website now so you can order online. You'd think this would be a great time saver. At some restaurants you can just pull up and grab your order and go. Really great for when you're in a hurry. Here though, even though the order is placed and paid for in advance, you still have to wait at the window because they don't cook your food until you get there. Tried having my wife place an order online because I was working late so all I had to do was swing by and pick it up. Ordering online and paying in advance saved me no time at all. Plus they still got the order messed up. This happens every time. Every. Time. read more

How is it there is no one in your facility and the food is still cold. Based on the last few times I have been at Wendy's I would say time to close the entire company. read more

The service here is absolutely terrible! There was a lady in a strap tank top at the drive through and she just kept starting at us from inside. When she gave us our food she just had a disturbing look on her face like we couldn't eat here. The food was cold . read more

This place would get no stars if I could. Waited in drive thru for 20 minutes to hear they were only taking online orders and DoorDash. What is that? So pissed! read more

Furious. Sat in the line for about 25 minutes on Christmas Eve-line was long and slow understandingly for the holiday- the car in front of us pulls away mysteriously as it's their turn to order, we get to order and figure out why- are told CC machine is broken and they are only accepting cash. S happens, machines break, but to not put a sign outside or have someone standing out there to tell people before wasting valuable time is infuriating. You just don't waste peoples time like that, especially on Christmas Eve!!!!! read more

If I could give this location zero stars, I would. But fortunately for them, they get one. They forgot some food when I had gone through the drive thru. "Chicken" nuggets were cold.. and chewy. Are they using the same "meat" as McDonald's nuggets? I had not been to a Wendy's in YEARS. Thought I would give them another chance, but tonights experience was just a reminder to not go back. EVER. read more

I ordered a chicken blt from this Wendy's. After checking my chicken and I notice something black under my lettuce. There was a glob of grease with leftover bacon and meat placed in the middle of my chicken. I called to file a complaint and the manager was really uninterested and just advised I could get any meal free if I came back. Why would I want anything free when my order that I paid for was intentionally played with?!? I will NEVER go back here and I wish I could show this sandwich to the health department!! read more

Wendy's - I ordered a chicken blt. Some how they decided to scrape old grease, left over bacon, and garbage on my chicken. - Fast Food Near Me - Watauga, Texas

What happened to this place!!! Burgers lined up for 15 minutes then given to unsuspecting customers. Fries nearly warm. I don't get it. Wendy's is usually fresh and if slow it's because it's made to order. I'll keep going next time. read more

Food was cold when I got it and tasted like it got cooked the day before but I was starving so I just put it in the microwave didn't taste the same read more

No Dr. Pepper!!!! Has a place for it on their vending fountain drink machine but says unavailable. For this it gets 1 star removed. (Probably deserves 2 more removed this is Texas after all.) Food was pretty good which is a norm for a Wendy's. read more

This place sucks major ass. Every Wendy's has a family piece chicken nugget plate. That is 50 nuggets. I ordered 50 nuggets they proceeded to tell me that it is 50 nuggets. Then we ask if it's 50 and they say yes. Then they handed us 10 nuggets. I was so mad. I marched my happy ass in there. Where they tried to tell me they don't have a 50 piece. Which is a lie. read more

Awesome customer service !! Came in for late lunch around 2:00 and Andrew told me about the new fish sandwich that came out yesterday so I gave it a try . It was delicious . He even came out to clean our table and was very polite . Don't find this often in customer service anymore . Very refreshing . read more

If i could put zero stars I would. On Friday night I went here and bought a dave's double. Service was great food was okay. But the after math is my reason for this review. I have FOOD POISONING! And it's currently Sunday morning and still feel sick to my stomach. Not sure if it was the meat or the veggies on the burger. Either way has left me feeling awful. The people working here are amazing but the food almost killed me. Would NOT recommend. Brb have to go back to the toilet read more