I don't usually leave reviews, but this experience at Wendy's pushed me over the edge. First of all, the customer service was horrible -- the employee taking my order had a nasty attitude like I was bothering them just by walking in. Zero professionalism. To make matters worse, I couldn't help but notice their fingernails were FILTHY -- like visibly dirty. How is that even allowed in food service? But what really made me lose it? The lettuce. I opened my salad and nearly gagged. The lettuce was black. Not wilted. BLACK. straight-up ROTTEN. It's disgusting that Wendy's would let something like that go out the window. Do y'all even check your ingredients before you serve them? This wasn't just a bad day -- this was a total health hazard. Between the rude staff and the rotten vegetables, this location is a complete embarrassment. Never again. read more

Wendy's - Fast Food Near Me - Warren, Michigan

I rarely write a negative review, but I have to this time. We were traveling and stopped at Wendy's for an early dinner. I ordered the single burger and a small chili. The burger looked and tasted like it was cooked days before and sat around. I normally like Wendy's chili, but not this time. The chili was bland and I swear they took a dried out burger, broke it into pieces, and put it in there. This is a good example of lack of management. DO NOT go to this location. read more

Its Sunday. There were just two workers. My fries were flat out raw potatos. I ordered those new tenders and they were dried out and nasty. Ive been to this location tons of times. Ive seen their man power issue.But just close for the day if you guys cant keep up. Why put out shit quality food? I threw my entire meal in the garbage read more

Shit workers didn't have any cherry syrup and I paid $20 just to not get half my food and have to ask three or four times for shit they forgot. read more

Cars backed up in the drive thru for 20+ minutes honking at each other to let the ones with food through. Zero organization. Pushing cars past the window so they don't add to their time per customer obviously. Cashier didn't offer receipt. Went inside to cancel order. Employees refused and actively started mocking me. They were literally cursing loudly in the back about other customers and their dissatisfaction with their jobs. Absolutely the worst experience in a fast food place I've ever had. I will never drink a frosty again. Dave is turning over in his grave. read more

I hate Wendys (when these) places get good reviews and people are like "omg, Wendy's." Well omg, another little mom and pop place just boarded up the doors, nice work America. This is located out in the north suburbs of Detroit, and this is a typical Wendy's and the girl that I was driving back from her community college class decided that we were going to stop and get Wendy's. She often does. I often would rather lick a toilet seat. But all she got was a chili and a salad. I certainly wasn't going to touch those ugly burgers and awful fries which make McDonald's look like the best food in the world, and I was starving, and she had to pick up her kid, so I had some Chili of my own. But here's the thing. They really don't make very good chili! I mean is it really hard to make a really good Chili? This one tastes like a sort of weak watered-down bolognese sauce and it's just bad and it just really annoyed me. But what are you going to do about it. Not much you can do except say oh well it was cheap AF. read more

Wendy's - Wendy sun hits de sky - Fast Food Near Me - Warren, Michigan

Rarely is a fast food restaurant deserving a review, but this place does. I went in for a carry out lunch. They were out of bbq sauce for the nuggets. I was pleased someone went out of their way to pour some out into a little container for me. I was also getting a small frosty. Being they didn't have the right lid, someone went to the effort to pour some into the small cup and setting it inside another larger cup with a lid. It is this concern for the customer that is deserving of my gratitude. read more

Haven't been to Wendy's 13 Van Dyke for a while. Buns were stale. Just didn't taste good will not go back.

I'm glad I don't have to give this place a horrible review again. I waited for nearly 30 minutes for a biggie bag and Childs size frosty. BUT here's where customer service is key. The second I had to pull forward a gentleman came out with a kids meal on the house for me. I honestly was too shocked to even thank him properly. The young girl taking orders was kind enough to give me a larger drink and more nuggets too. I'll wait for more delicious goodies. read more

Always out of everything. It's a 10 minute minimum wait in the drive through even if there's only 2 cars in line. The heavier set African American male cashier at the drive through window is always rude, never responds when you say "thank you" or "have a good day." Just slams the window closed. Today I ordered an Asiago ranch chicken club meal, requested for them to make it spicy. Got a plain crispy chicken sandwich with some ranch and two tomato slices on it. No bacon. No Asiago cheese. No lettuce. Chicken was plain, not spicy. Had to add a slice of American cheese on it when I got home. Paid almost $10 for what I could have gotten at McDonald's for less than $5. Worth it to drive another few miles to a different location. This place is terrible. read more

Wendy's - Supposed to be an Asiago Ranch Chicken Club Combo made spicy. They forgot my bacon, Asiago cheese, and lettuce. - Fast Food Near Me - Warren, Michigan

I ordered a grilled chicken sandwich - got a wrap. Chicken in the Caesar salad was overly salty. At 1:15pm on a Saturday they are out of Cobb salad ingredients. In the past they have been totally out of salads by mid afternoon during the week. read more

Terrible, didn't give us a receipt and they didn't give us our drinks then when we tried to refund they claimed we were lying because they are stupid teenagers who clearly don't know what they are doing and then they have the audacity to say "either leave or wait in the line again because your not getting a refund" read more

I hate this place. Closed to foot traffic after 10pm. I walked across the parking lot from my hotel. Can't order by even pressing a button at the drive through. Just as well - going there was a desperation move when my flight was late. Guess there's a reason why I haven't been to a Wendy's in many years. Horrible. Glad they didn't get a chance to poison me. read more

Has to be worst Wendy's in America. Literally last 6 times I've went there I haven't gotten food. Either out of chicken LOL, cash only, or they've taken over 10 minutes to make my food and I have to get to work(paid twice and left w no food). No idea why I keep doing this to myself. read more

Horrible customer service and food made me sick! Went through the drive thru and the person was rude. I would've gotten my money back and left but my mom really wanted the chili. I won't be back! Beware of old tasting food and garbage service! I worked at a Wendy's when I was younger and if this is the current quality of service and food then they have gone down!!! Find another Wendy's or establishment altogether! read more

What a mess this restaurant is and poorly managed. I ordered and on board it says $4 for 4,limited time $2.99 buy when I pointed out, they said you want to talk to a manager and never did one appear. Poor management. Then they have water all over the floor near soda dispenser, creating a slick floor. Lucky no one fell. Then we get our food and my wife's order of a double with just ketchup comes with lettuce, tomato, mustard, and onions. The service so was bad my wife didn't want to deal with it. Poor display of how to run a restaurant, even if just fast food. read more

I wish I had seen all these one and two star ratings before I stopped there. First the wait was long at the speaker but the girl kept assuring me she hadn't forgotten me and had a large order ahead. Finally after about a 10 minute wait a different voice abruptly asked for my order. I gave it to her and when I got to the window she stood there with her back to me not saying a word. She moved around in the back doing God knows what, but didn't appear to be fixing any order, and NOT acknowledging me for almost another five minutes!!!! When she finally opened the window to tell me the price, I POLITELY tried to give her advice and said the correct thing to say when someone was waiting as long as I had is Thank you for waiting or Sorry about your wait. She tried to defend her actions by saying she just came from break and didn't know how long I had been waiting. Regardless of my earlier wait, she KNEW SHE HAD KEPT ME WAITING AT THE PAY WINDOW!!! When I handed her my cc, she SNATCHED it out of my hand!!!!!! I guess because she couldn't take polite criticism. I told her to give me my card back I didn't want the food because I was NOT spending money where someone thinks it's ok to snatch a cc out of my hand. She was the tiny petite girl with long braids apparently if her lie is true had just come off break about 8:45pm Sunday Jan. 8. She needs to be fired or at the very least SEVERELY REPRIMANDED. read more

Worst Wendy's I've ever been to. Takes forever and some how you always get cold food that is prepared horribly.

Went into this location, observed the workers eating from the fry station with their bare hands. No greeting, cold food. Also watched them pour my in incorrect order of nuggets which I touched back into the nuggets to be reserved read more

Worst Wendy's ever placed a order ahead, wasn't ready when I got there and yet some how the food was still cold including the "hot and crispy guaranteed" fries read more

Worst Wendy's I ever been too. It is constinently bad. Customer service ehhh. But what's important is the food and it's always absolutly terrible!! I'll go a year without eating here come back to see if maybe it's better and low and behold the food is trash it's always cold and not put together or missing ingredients never made fresh and properly. Shut this place or get new management here that make an appoint to get things right I know working fast food sucks but have some dignity read more

This establish is filthy! I ordered a salad and a whole dead fly was in it. I am overly disgusted and will NEVER eat from this Wendy's ever again. DO NOT EAT FROM HERE!!!!! read more

Wendy's - a salad in a plastic container - Fast Food Near Me - Warren, Michigan

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Every-time I've been to this specific location, the employees are always in a rush to get you in and out of the drive thru line; I just placed a order and they forgot a couple items that I ordered. They always take long when you try to even place your order they never understand what you're trying to order, so another person will take over and try taking the order instead. The food is usually freshly made, so that's the only upside. I had to turn around and go to the drive thru again so I can get the items they missed the first time around which took FOREVER because the line was wrapped around the building. Their customer service skills needs to improve big time. read more

Wendy's..... Really ??????? Your made your where's the beef patty smaller ?????¿??????????????? ALOT smaller !!! Not Happy Wendy's !!! read more

This place is always well kept and clean. Bonus is the food looks like the commercials, ask about free frosty keychain!!!

We had to make multiple trips back to the counter. The ketchup pumps didn't work, they forgot to give dipping sauce, and they did not provide any crackers for the chilli. Good food but not t he greatest service. read more

Very poor service. They always forget my food. And started laughing at me & my boyfriend because we payed $22 in 1 dollar bills. like who cares ? money is money. read more

My food was gross my meat was under cook, I ordered a spicy chicken sandwich in last time I checked it doesn't come with pickles and it had pickles and on top of that my crispy chicken was missing half of the breading. I will never be back.... read more

This place was not as bad as the reviews. Everyone was nice. My food was correct. They asked if I wanted hot sauce and crackers with my chili. I never want crackers and most places give them to me anyway. I was in and out in no time. read more

It's only down the street. I went inside.4 people standing around doing nothing. Only one person ahead of me. I just got a salad to go.

My favorite is the spicy chicken sandwich! Jr bacon cheeseburger, nuggets, portabella mushroom melt (limited time) what else can I say, everything is good! read more

Their burgers don't seem to be fresh ever. Also the toppings are lacking. One piece of iceberg and unripened tomatoes??? It is impossible to get a fresh, hot French fries. I live once block away and have quit going there. read more

Didn't think it possible to screw up a stinking pre-made salad. But these dingalings did just that. Get the shit out of your ears and pay attention!!!!! Idiots. read more

I am always sitting in the drive thru for at least ten minutes, if not longer. They have terrible customer service and constantly will forget to add items I order. read more

This is an updated review. This locations staff has changed since my last review. They are much friendlier. The food and staff is good.

Fries tasted like dirt. I would've rated lower, except that the staff is very friendly and pleasant.

i'm never disappointed with there food, staff may not be up to higher standards but there usually not rude and i love the food at this location!! read more