I wish I could give this place zero stars! So sloooowwww! They said it's bc short staffed yet we were the ONLY customers. Couldn't even get our drink order right. I wanted to crawl out of my own skin with aggravation. read more

I had a "Taco salad." The lettuce and cheese were okay, but the tomatoes were mushy. The chili was in a separate container...there was no attempt made to conceal that the "meat" was torn up pieces of leftover hamburgers, and it was flavorless. Hey, it's the day after and I'm not sick, so "winning! read more

I swear this Wendy's always messes something up with my order and they are always busy talking to one another about non work related stuff.

I was standing there for like 15 minutes wasn't busy at all and still didn't take my order will literally never return and or recommend this location . read more

The Frosties aren't very thick. Very runny. Burgers are good as usual. I like the Kids meal.

Wow. Every single time I come here I am disappointed. The staff is rude and they consistently lie to you. I will ask if they put sauce in the bag and they don't. I literally paid $3 for extra sauce to findout they only put 1 in my bag. It's every single TIME! You can't eat this food without the sauce and when I am paying $35 every time for a family of 3 or sucks. My kids won't eat without the ranch or sweet sauce.... Pay attention to what you are doing when fast food cost as much as restaurants. I will never be back here again read more

I have this place near the top of my bankruptcy bingo list. Their food is undercooked, their staff is overcooked, and I do not enjoy the long trashy drive thru wait. The stray dumpster cats get a better experience than their customers. read more

I don't recommended this Wendy's AT ALL. I've lived in SC for over 2 years and this place has been consistently bad with their burgers. The patties are always burnt and taste disgusting. This is the worse Wendy's I've ever been to. read more

Wendy's - Burnt patties from Wendy's - Burgers Near Me - Simpsonville, South Carolina

Fries were excellent and I'm a fry person!! Hamburger cooked perfect and exactly how I ordered. My chocolate frosty was amazing. I haven't had a frosty for years, if you haven't, it is time to give in. You will be so happy. read more

waited in line close to 30 minutes and didnt get the toy for my granddaughter from her happy meal. totally unacceptable to have to wait that long and then not get the toy that my granddaughter wanted so much.AND, I saw the manager of the store walk over to the bank Took FOREVER for him to return. The line at the drive thru was all the way to the street. When the manager returned to the store the line SLOWLY started taking orders. In my opinion if you are so understaffed close THE STORE! read more

The manager here was extremely aggressive and lied several times in our conversation. As an adult woman no child should act like that to a customer. They didn't put one of my burgers in the bag, didn't have what I ordered, didn't put a side order in that I had ordered, and also left out an additional item I had paid extra for. So I received half of what I ordered and even that was incorrect. Pulled back around and was given a cold burger, still never got my side item, and he lied and said the Cinnabon pullaparts don't come with frosting at all. Yes they do and I had also paid for extra. Next he said he owned Wendy's and I could not call corporate or anyone to complain but he still wouldn't give his name out. That's no problem though because I'm quite sure with how he just treated an older, composed woman that he has had or will gain many many complaints.Do better Wendy's. I worked here for my first job when I was a kid and to see this kind of disgusting, money grubbing behavior is really sad. Wendy's really is on the way out. So I guess tell the 20 year old hateful, little man who just stole money from me... who says he owns Wendy's and the logo and brand name by the way...that he can have the day he deserves. He won't make it long here and is lucky I didn't really stand up for myself. Had I had the time I could have just let the police come talk to him about taking money for goods he didn't deliver. The audacity to be so wrong and be so hateful. The absolute worst customer service and I say that as an over 40 year old. Shameful. Heads up to all people who look like they can be taken advantage of... ​​ read more

Well I couldn't be more frustrated with how this place is! I visited a few days back and was just disgusted with how the staff was acting with one another in front of other customers including children and elderly. I would like to come in and order food and not have to watch and listen to what I assumed was the manager on shift (young light skin woman) playing around and flirting with her kitchen staff ( young white man bearded and tattoos). So loud, obnoxious and no one cared about what was coming out of everyone's mouths. I really hope to never see that again there or anywhere else! It's a place to eat not play! read more

So I lived in Simpsonville for the last six months, and I've never tried this Wendy's. in fact, it's been a long time since I even attempted Wendy's and now I remember why. First off, they were rude as hell. My fries had no salt on them at all they were bland. My sandwich was thrown together with looks to be about 9 ounces ounces of ranch on it. Just disgusting. I threw my whole meal out. That's the first and the last time I ever go to this s*** hole. read more

So today I pulled into a dark Wendy's parking lot with a delivery truck in the drive-through that the majority of people had to drive around for their order, during business hours. My insurance company really hates these types of things. After 15 minutes of waiting in the dark to get to the main menu, I found it also wasn't lit. I asked if they could turn it on; assuming it was a cost saving strategy implemented by the owners but was then informed that it had been this way for months. I can not see well in the dark, I need glasses and proper lighting to operate effectively. They laughed at my struggles and asked "what do you want me to do" then when I was annoyed and antagonized for my requirements for ability they denied me service and pushed me along. I hope they start their "dynamic" pricing asap. These companies need to die out if they don't adhere to their own founding standards of efficiency and convenience. Otherwise they are just in the way of new growth. Never buying another Wendy's product on the east coast again. Just ew. read more

Boy oh boy, when I think of how good a burger was here when I was younger, it makes me sad. I was in the mood for a burger after going to my favorite place nearby, and finding it closed, I stopped at Wendy's. I ordered a cheeseburger: the picture on the wall looked amazing. Unfortunate, what I got was a lukewarm, dried out burger with a piece of cheese that had no chance of melting: its edged squared out to the side. I convinced myself I needed the protein, and ate it. Good God. read more

Worst wait time ever! Please get a grip on your drive thru it's always so slow!!! I don't understand why??? Usually Wendy's is fast. It's not worth the wait! Please take a lesson from Chick-fil-A. read more

Wendy's - Worst ever I have to leave wasted 20 mins here - Burgers Near Me - Simpsonville, South Carolina

I just left there at 10:45pm, I ordered a single with cheese and lettuce only with a small fry no salt and a small chocolate frosty. What I received was a cheese bugar all the way (couldn't eat tomatoes), fries were stone cold with salt. Now the frosty was handed to me dripping down the side, ask for a napkin and was told restaurant didn't have any. Person at window has a sorry attitude. Can't tell you her name didn't get recipt and she had a hoody bulled over head. This is at the Simpsonville SC location. Have photo but can't post.... read more

I see why this location has two stars. They are absolutely pathetic. I went to try their new hot & crispy fries and when ordering this lady at the drive thru sounds as if she is annoyed to take orders and doesn't want to work. I brushed it off and let it go and then as I get my order: Large fry I get what I call a scam. Like if I could leave this location 0 stars I would. Poor customer service and basically a rip off. I could've just asked for a kids small fry for what I received. read more

Wendy's - French Fries - Burgers Near Me - Simpsonville, South Carolina

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We tried the Pub burgers tonight. I really have to say it was the best burger I have had from a Wendy's. I am not high on the place, not that it's not good, my mom made me eat there all the time as a kid. The chili is great. Like the fries. I will go back. read more

If you want snarky service served with eye rolls and rude comments please come visit this location. After my experience in the drive thru tonight you can bet I will drive 30 minutes out of my way to not spend my hard earned money here. I really do hope that this location gets better but based on tonight I doubt it! read more

Went to Wendy's on a Sunday before 6:00pm specifically for the peppermint frosty. Because they've been known to be out or the machine broken, whatever, I went to their online order site to see if it would let me order one before hopping in the car as a family to go over. Looked like it was available so off we went. The dining room was clearly open but both doors were locked. There was no sign saying why. A kind little boy let us in. We went in, and I ordered the peppermint frosty only to be told they were no longer serving it. They'd switched it back to vanilla. Now this is a national promotion going on for the next 3 weeks. Didn't cause a scene (it wasn't the counter worker's fault) but was really disappointed. read more

Worst Wendy's I've ever been to in my life. They need to just close this restaurant down. The people here clearly hate their jobs, are rude and I've been in line for 45 minutes. I ordered a kids happy meal. So sad to see such a great franchise going downhill like this read more

The service at this restaurant is absolutely horrendous. We ordered a hot honey chicken sandwich and all we received was the bun and pickles. I don't think anyone is dumb enough to pay 7 dollars for that. The hamburger had so much ketchup on it the bun was disgusting. I know good help is hard to find right now but really we are going to use this as an excuse to put out terrible products. I contacted the corporate office let's see if they reply. They didn't last time so maybe they don't care. read more

Wendy's - This is supposed to be the hot honey chicken sandwich but you can see that some genius forgot something - Burgers Near Me - Simpsonville, South Carolina

Used Wendy's app for the first time. Called when I arrived because I didn't see where to park for pickup. The guy on the phone told me where to park and then mentioned that they he saw my order and was working on it right then. After waiting 30 minutes in my car, I went in to ask about my order. First off, no one even addressed me at the counter. When I asked about my order, the manager looked at the bag on the counter and said "Oh, it's right here, let me get your drinks". Got the drinks and slid the order to me and walked away. No offer of any type of compensation or even a simple "sorry about that" Fries were completely cold and nasty, had 4 drinks with 2 straws. Sandwiches were still slightly warm, so the whole meal didn't suck. read more

Everything tasted awful, even the sweet tea! The fries were tasteless and the nuggets tasted reheated. The frosty was melted. Just terrible food I mean I don't expect much from a fast food restaurant but I mean the service was awful and the food was barely edible read more

The girl with the braids running the drive thru is the Rude. She wants to first yell and then try and give me the order and tell me to drive off without my drink. Then she wants to say well we don't have strawberry lemonade. Well shit tell me instead. Then wants to give the drink aggressively. I get that you're upset but you chose to work here read more

The manager will forget to ask what type of sandwich you want. Then when you inform him of this he gets upset about it. You wait 15 minutes for them to complete the order and guess what!? It's wrong! read more

Came through the drive through about 20 minutes ago, ordered a double hamburger with bacon and nothing else on it. Get home to find disgusting cheese on it. read more

I once got the wrong order FOUR TIMES, and was not offered any compensation. There was some kind of fight going on inside and police were called. The workers were very friendly but... it was a very scary experience to say the least. read more

Literally the longest wait times known to man. The drive thru worker doesn't even say anything you can say hello and it's just crickets .... They take your order when they feel like it. I would cut some slack because I know it's a shortage on employees everywhere right now but they were like this before the pandemic too soooo yea I don't know. read more

Horrible. Line around the building so we went inside. Lady taking the order rang it up correct with 2 spicy chicken sandwiches but when she clicked the promo button it changed them from one plain, one regular to both regular. So when we looked in the bag, both were regular. Guy running the grill had a poor attitude about the whole thing. My 8 year old says, Dad you told them one plain when you ordered. Guy running the grill who appeared to be a manager said several times not to take anymore orders and to lock the inside doors.....I can only think this guy may have gotten fired from the McDonald's in Laurens for giving tattoos in the lobby last week. read more

Lashum the manager was very nice and appreciative for my business. I can tell you that she was the backbone of the crew. Hard working no fuss attitude. Great employee! read more

Wendy's - A little messy out front, but pretty clean - Burgers Near Me - Simpsonville, South Carolina

Don't eat here, I was sick after eating here.... didn't realize it was this food that made me sick until I regained health, and then ate here again.... And immediately got sick again. That's how I realized what was making me sick. I am usually always healthy with no issues. Food has bacteria. Don't eat. read more

You can tell a bunch of kids work here. Super slow. No customer service. I've came for breakfast 2 days in a row because it's close to work. The fries were so hard I couldn't eat them. Always a wait so idk how the food isn't fresh when you have to wait still. read more

When they told us the drive thru was down we went inside and they ran out of spoons. Also when we were waiting for our food we heard arguing with the other people in the back. Once we got our food they got one of our orders wrong and the fries were not hot and crispy. The floor and table that we were by were not clean and the table we ate at was not clean either. read more

I live about 5 miles away, so in traffic it is not close. I used the drive-thru and ordered two Southwest Avocado Salads around 1:30 pm today, April 11th. The order was taken by a young man. When I got home, I realized I had not been given any of the Southwest Ranch Salad dressing and there was no receipt. Without a receipt, I was also unable to do the online survey. It's hard to enjoy a dry salad when you don't have the appropriate salad dressing. I won't be going back anytime soon. read more

TERRIBLE SERVICE! The person in front of me was serviced! I get to the speaker at 11:15pm and the guy says nothing! Completely ignored me. After waiting several minutes I drive to the window to see if maybe he just didn't register that I was there. The man looked at me, walked over and turned the lights out! At 11:22pm! They are supposed to service until Midnight! So disrespect! I will NEVER come here again!!! Let me also add, there were three people in line behind me when this happened! Lost business because of extremely careless and lazy workers. read more

If I could give them 0 stars, I would. The drive thru wait times are outrageous and they gave me the wrong order THREE TIMES. They haven't gotten my order right the last few times I've been. The workers also act like you're inconveniencing them when you ask for the right order. Worst Wendy's in the country. read more

This place has the worst service ever. I have tried on 5 separate occa within the last several months to get breakfast here. There is always something that keeps us from getting food. It's just so good if you DO get food that I always say "let's try again". If it's not the fact that the computer is down (that happened 3 of the 5 times), they are stopping breakfast service early, the line is wrapped around the building due to slow service, or the freakin sky is falling. I am flabbergasted that a National company has a franchise that absolutely won't do their job. read more

Worst service ever. And order of course was not correct. I should have driven to Mauldin to a real Wendy's. The one in Simpsonville is horrible read more