Service: Terrible. Rude order taker. Food: Pretty sure I got food poisoning after I ate here. The only thing I ate that day was at the hospital cafeteria. The next day I tossed up 4 times, chills and felt like garbage. Go anywhere else. This one should be shut down. read more

Horrible! So rude to customers. Made me feel bad for being there and they rushed me out before I could check to make sure my order was correct (it wasn't). I went back in to the restaurant to fix it. Sad. read more

I went tonight to this location at approximately 9:20, in case anyone from this store is paying attention. The service at this location is horrible. So I typically don't give this Wendy's my business as I've had nothing but bad experiences here. We pulled up to drive through, no one else in front of us, I felt pressured to make my choices, so I had to speed read the menu. Ok, quick decision I guess I'll have the Big Bag...with the bacon double cheeseburger...I wasn't fast enough to realize there's chicken nuggets with this order, I was asked what sauce I wanted...I said one minute as I was trying to locate sauce options...The woman in drive thru sarcastically said, "You need a minute to decide what sauce you want?!?!" So I just said the sauce that came first to my mind...ranch...I don't even like ranch. When we got to the window, I realized I forgot to order a mini vanilla softee, I asked if it could be added...She said no ma'am, I couldn't add anything to my order... the food was mediocre at best...cheeseburgers cold, everything cold. Will never go back to this location...EVER read more

I haven't been to Wendy's in awhile. My 10 year old wanted some spicy nuggets so went through the drive thru. We will not be back. The order taker was extremely rude and rushed. I told her I needed a moment to look at the menu and she made me feel super rushed with ordering. I ordered a spicy nugget meal with a cheesy potato and large lemonade. She asked me what sauce I wanted and I said ranch. She didn't hear me and said it again and told me she was "waiting on me" to tell her what sauce I wanted in an extremely rude tone. We get to the window to pay and she's being extremely rude to one of her coworkers. The girl at the window that took my money looked much younger than the lady who took our order. She handed out the food and I told her it was supposed to be a cheesy baked potato with the nuggets and not the fries they had given us. The order taker(older lady) comes to the window and tells me that's not what I ordered. Gaslight me at Wendy's. Even tho it was she just wasn't listening. In such a rush to get through my order didn't even listen to what I was saying. Told me at the window it was extra and I would need to pay more and I said that's fine and went to grab my wallet. She proceeds to tell me they can't take orders at the window and that she's on a timer and I would need to go around and order again. I looked stone cold at her and said "you want me to go through the drive thru again?" She said yes in an annoyed tone. I told them they sucked and got my potato at a different Wendy's location. Will never be back. I've worked in fast food for 8 years. It's not that hard if you pay attention..Change your attitude and might not hate your job as much. read more

I can honestly say I will never spend another penny at this location. As soon as I pulled up to the intercom, the lady with the big earring in her eyebrow immediately made me feel like I interrupted her conversation. She had going on that I could hear when I pulled up, then she rushed me as if I annoyed her for coming to her job to spend money. She kept huffing and puffing, having her hands on her hips, gave me the worst customer service ever, just to turn around and give me my eight-year-old daughter stale bread on cold sandwiches! I will make sure all of my social media followers never go to that location! read more

I have not been to Wendy's in a while and was craving a JR.Bacon, ordered two JRBs and both buns were stale and burger was barely warm. 10pc was also barely warm. I ate two nuggets and threw out the entire order... Wendy's used to be my favorite now I am definitely never going back. Step your game up! It was dinner time read more

Bro it's truly not that hard to do your job. Every time we go to this location they never include the sauces that are asked for, forget items, or make things incorrectly. Today we got baconator fries and all they did was put two FULL pieces of bacon on top..like wtf read more

Wtf is this shit I ordered a large chili with no cheese, half was filled with onions and cheese. Looks like a small chili to me. People are so rude and ignorant now days. Looks like I won't be ordering Wendy's from the city of st.louis anymore. Pathetic read more

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Don't waste your time / money here. (1) They will *consistently* get your order wrong, I guarantee it. Go 5 times and at least 3 of your orders will be incorrect. (2) Never any sort of apology / acknowledgement of error when they do get your order wrong, because doing so is commonplace for them (3) Food is not cooked fresh past 8pm read more

This is the best fast food in the city of St. Louis. I know that's probably not saying a lot but they are consistent, the food is hot and fresh, they're open when they say they will be, the people are friendly, and I don't spend an hour waiting in a drive thru. Tbh this is the only fast food I get in the city. read more

If I could give 0 stars I would. Ordered from this location on Doordash around 12:30. The dasher arrived and said that this location's "employees" stated they do not have the order and that someone must have picked it up already. This poor Doordash driver stayed for a while trying to fix this issue. Tried to place order on his own and said that the employees were being extremely "nasty and rude" and denied him service. It was clear they just didn't want to make the order even though they close at 2:00 AM. Never received our food or even an explanation from the so-called "employees". I felt so bad for the Doordash driver having to go through that for no reason. Horrific experience, don't waste your time or money! read more

the girl who took our order was super rude. she kept cutting us off during the order process, she didnt greet us at the window just told us our total. then she proceeded to hand us our items and shut the window. read more

I don't typically eat at Wendy's, but swung by for a late night treat. I got chicken nuggets and fries since I've heard good things about them. I woke up at 2am and was so sick I vomited into the sink. Could be a fluke, but I wont eat here again read more

Once again disappointed by this location. For once there was no line. So I gave it a go. Came home to discover that my order was messed up. I asked for a simple Dave's single, and I got a chicken sandwich with absolutely nothing on it! At least the lemonade was good... ‍ read more

Wendy's - Not my order - Fast Food Near Me - Saint Louis, Missouri

Went to the drive through ordered 6 sandwiches a biggie bag and 2 large fries ! Had to go inside to get one order of fries however the girl taking the order told us if we had a order that big we should have gone inside to order RUDE !! Close the drive through or put a limit of the number of burgers allowed .. unbelievable ! Last trip to Wendy's , sorry Wendy you gotta do better when hiring ! read more

Service was extremely slow. Rude attendant at the speaker. This location did not have new promotional frosty flavors.

Ordered the app which said the dining room was open. When we arrived the doors were locked--this happens all the time after about 6pm. A customer leaving held the door open so we could go in. The employees seemed confused when we went to the counter and I heard one say "didn't we lock the door?" There were 3 little children with runny noses running around, which turned out to be children of one of the employees. As we sat to eat our food the children were crying and screaming-- it was not a pleasant experience. When we smelled Marijuana smoke from inside the building we decided to leave. Nuggets had no sauce and fries were cold. I will not be returning to this location again. I have a picture of the Child Care Corner with the adult lounging in the booth on his phone while the children are running around on their own. I won't post a picture to protect their privacy. read more

Wendy's - Child care area as children run around the restaurant - Fast Food Near Me - Saint Louis, Missouri

This is our local Wendy's which is grossly understaffed and the quality of their ability to comprehend orders is astonishing, never correct . Today tops the cake grotesquely burned bacon on the Baconator. Wow just wow ordered without mayo , add ketchup and mustard only , you guessed it covered in mayo. The rude behavior of the employees even when greeted with politeness is disgusting. Maybe Wendy's show have chick fil a train their staff. 30 dollars for fast food is a lot of money for the quality to be so poor. Not only did I tip them I received no receipt. So I could not call the survey number. So here we are on yelp instead. read more

Wendy's - Bacon from the "Baconator " - Fast Food Near Me - Saint Louis, Missouri

This is the best Wendy's on planet earth The food is hot & delicious each and everytime. They take the time to bag your salad from your chili so the chili does not make your salad hot. The nuggets are hot & chrispy. They use real cheese on your baked potatoes. They not afraid to fill your cup with ice and then add the lemonade. Omg they give you ice cold cherry hi-c and plenty of napkins. They treat you like a valued customer. This excellent service is gonna make me forget just how poor I am this five star treatment is gonna make me think Im rich. read more

Wendy's has a very interesting system. It shows how modern technology is developing and the way fast food industries are adapting to the new era. Wendy's has begun their 20 million dollar investment into electronic menu boards. This project is to help modernize the establishment, obviously. However, there is more to this. The experiment also relates to the company's trial of "Dynamic Pricing" which essentially is a system that lowers the price of products depending on the amount of people using the store. Key note here, the price WILL NOT go up during busier hours which they have established many times. I think this move is really good for business, as more people know about it more people will then come in quieter times, which will essentially boost profit. Now, THIS PARTICULAR ESTABLISHMENT was pretty dirty but I didn't really care after the 4 4 4. THE 4 4 4 truly is an icon among the fast food world and is just an incredible thing to be able to purchase. This location needs to be cleaned tho. read more

$$ I would give this Wendy's a (0 Star), but, I had to wait in line for an entire 1 Hour before I got to the speaker and began my order I want 2 regular hamburgers and the young lady comes back with a smart remark and says (You want 2 who's...???) The MANAGER came to help her and had to start my order from the beginning... I told the MANAGER that I want 2 regular hamburgers with lettuce, tomatoes, and pickles and cheese... And to put some packets of ketchup, mustard and mayonnaise in the bag cause we like to put our dressings on our burgers... The young lady listening and watching the MANAGER taking my order said that I am a crazy lunatic and should just drive away... I will never visit that Wendy's ever again... The most horrible time of my life...!!! read more

Poor service almost every time. Many times, your order is wrong. Lately, they claim that they do not do mobile orders in the drive thru.

Best Wendy's ever workers amazing very nice very good yummy yum. So mmmmmmmmmm I like this food. Mmmmmmmm

The drive thru had a lot of cars, so we went inside. For fast food this was a good Wendy's. The store is updated or new and they had the good, mix it yourself, coke machines. Everything we could see was pretty clean. The food was hot and actually tasted good. It was better than most Wendy's. read more

Wendy's - the front of the restaurant - Fast Food Near Me - Saint Louis, Missouri

Love Wendy's! Their burgers are the best of any fast food chain out there. This drive thru however leaves little to be desired. I do hope for the sake of their customers who also enjoy an old fashioned burger the way Dave Thomas intended, they get their act together. read more

Wendy's - Slow and inefficient drive-through - Fast Food Near Me - Saint Louis, Missouri

First time at this Wendy's. First time eating breakfast at Wendy's. The drive thru had about 8 cars in it when I pulled up. I waited about ten minutes until the car in front of me was at the window. There was some issue with their order. The woman in the window helping them was wearing her mask below her nose hanging out of the window. When it was my turn there was a different woman in the window, wearing her mask correctly, and collecting my payment and handing me my breakfast. I ordered a bacon, egg, and cheese biscuit and the seasoned potatoes. I have to say the seasoned potatoes were excellent and might just be the best fast food breakfast potato offering I can think of. They are like a potato wedge French fry and I'm here for it! The biscuit was pretty standard. I'd return if in the mood for this kind of breakfast. read more

Bacon No slices bits & pieces. We went to Wendy's at 2130 Hampton Ave. 63139. Purchased a couple of burgers with bacon on them. After leaving we looked at our sandwiches only to find bacon bits & pieces, not slices of bacon as they advertise. This is a clear case of the bait & switch. Customers of Wendy's please check your sandwiches & complain. You are not getting what you paid for! read more

That perky little red head Wendy is back in town and she is totally changing the game of fast food burgers. She is giving you an upscale contemporary dining room with fireplace, flat screen TV, high tech coke machine and a bakery case equal to Starbucks. I've never seen a fast food restaurant look this good. Her Value Menu can not be beat, all the items are 99¢. For a small lunch or late night snack you can not go wrong. When the burger urge hits, I now know where I will be going. In addition to the square burger, I'll be enjoying a cup of chili and Frosty. To my surprise Frosty is now available in vanilla. I remember the early days of Wendy when it's only flavor was chocolate. The staff is friendly and I hope they can keep the positive attitudes beyond their Grand Opening. read more

Wendy's - Chili Cheese Fries - Fast Food Near Me - Saint Louis, Missouri

Had a pretty solid driveway experience here last night. I'm a big Wendy's fan okay. I know they're usually not as efficient as McDonald's, but I am partial to their food. It's probably not significantly better for you but it tastes like it! I went through the drive through around 8pm on Friday. Glamorous Friday night, I know! I ordered a Jr. Bacon Cheeseburger and a large fry with cheese sauce. Everything was piping hot and yummy as expected. The cashier was friendly enough. I only spent $6. Win win! read more

Recently they have been super efficient & really fast. I thank everyone working to get us all fed. Clean & friendly staff!

"How do I say goodbye to what we had? The good times that made us laugh, outweighed the bad. I thought we'd get to see forever, but forever has blown away. It's so hard to say goodbye to yesterday." A little background on me...Im a 38 year old cocksman thats roughly 5'7" with a body that resembles a bag of crisco wearing a $6 pair of glasses. Wendys is awesome. I got a Dave's double combo with no tomato or pickle with a large diet coke. I have a brief history working in fast food so i will avoid t's & p's till the day i die prematurely. I've seen some vile stuff go down, man... Today was a somber occasion. I upgraded my 2006 Chrysler 300 for a 2015 mazda 3. The 300 was my 3rd car in in 23 years, and by far the nicest thing that ive ever owned. Its definitely a bittersweet load to take in the chest. Back in 2006 i went to a wedding and got drunk...bad drunk. The next day i drove hung over from saint louis to chicago and saw a bunch of 300s on the road. They looked like a poor mans Bentley. Each time i started to think of how all of my friends were married and im a worthless bucket of shit who is going nowhere...id see a 300 and think..."I bet buying one would get me laid more often". This thought made me chuckle, distracting me from ramping the median into oncumming traffic. As the 4+ hour drive ended, i drove past the local Chrysler dealership and took the plunge. I did zero research and had no clue how i could afford it. Pretty sure i paid sticker price. It was stupid. 13 crazy years later and i did end up getting laid more often but im not sure the car had anything to do with it. I paid it off and drove it into the ground. Every inch of that car was fucking roached and i loved it. 138,000 miles, 9 break ins, 5-7 run ins with law enforcement and 2 biker rallys later and here i am. My life is actually worse than 2006 but i care a lot less now so its a net gain, overall. My favorite car will always be the 1993 Ford Tempo with the "Fresh Baked Muffins" sticker, but my Chrysler drug sled was close behind. Goodnight sweet prince...your watch has ended. You belong to the ages now. Wendys was awesome as usual. The fries are legit. I will return. Dont get tomatos or pickles on anything. read more

Service was terrible. Both servers were rude and unhelpful right off the jump, when we pulled up to the speaker. After ordering and pulling up to the window, they claimed that half our order was unavailable, the bread on the other half of our original order that we did end up getting was stale. definitely won't be coming back to this location if I'm ever back up this way. read more

I love Wendy's at this location I would get gas the I see that Wendy's sign just calling me , on multiple occasions I go to this location and I would wait on to pull off after 20 minute wait no where near the order box drive tru , do better. read more

Terrible service. Frequently takes 20+ minutes to get food. Randomly closed constantly. Very sketchy

Eh it's alright. Seems like it's a 50/50 chance of them messing something up. Go during peak hours for freshest food. They ended up giving me a burger that wasn't even on the menu, weird flex but I really wanted to try what I ordered lol... read more

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Love Wendy's! Food is great, the staff is always nice here. My only con is that drive thru line is a hit or miss. Sometimes taking way more time than it should to get thru and get our food. read more

very rude customer service can't handle a big order over drive through. told us we shouldve came inside if the order was that big, like what's the point in drive through? doesn't make sense if you can't handle fast food why work in the fast food busines?? read more

We like this Wendy's a lot. It is our go to fast food option and you often will catch us here Sunday afternoon. The restaurant is clean and updated. The staff is super kind and has even remembered who we are and what we order (shout out to Angie). We like the 4 for 4 option because its cheap and a lot of food. They always have fresh baked cookies too, which I am a sucker for. See you next Sunday, Wendy's! read more

At no fault to my door dash or uber eats drivers. Since the food is packaged and sealed by the time they pick it up. This Wendy's has the worst track record of giving you the right order. Ive gone there, and I've ordered and without fail each time I'm given the wrong items and missing majority of my order. After this last time im done trusting this location. read more

I have been to this location a few times and I have never had anything negative to say. The drive thru and the interior are always so fast and friendly and my orders are always accurate. If you're in a hurry and need to grab something quick, I highly suggest going here. read more