Love this location food is always fresh!! Employees are so friendly. Always my go to when I want a…read moregood burger!

When I walked into this Five Guys location, I was greeted warmly with "Hello, welcome to Five…read moreGuys," which was a great start. My order was taken quickly, and the food was prepared fast and tasted fresh. Most of the staff I encountered were pleasant and professional. Unfortunately, I did have a negative experience with one employee that really stood out. While I was waiting and leaning on a table, a staff member came around spraying and wiping tables nearby. Instead of waiting until I had moved or politely asking me to step aside so he could clean, he started spraying and wiping the very table I was leaning on--without saying "excuse me," "sir, could you move," or offering any kind of courtesy. As a customer, that came across as rude and unprofessional. Simple communication and respect go a long way, and in this case, there was none. Even after I moved and looked at him, he didn't acknowledge me or offer any apology. It left me feeling as though the action was dismissive, if not deliberately disrespectful. To be clear, the rest of the team did a good job and the food itself was up to Five Guys standards. But this one interaction left a negative impression on my visit. I hope management will address this so that all customers are treated with the same level of courtesy and respect that's expected in customer service.

Stopped here for a late night dinner after a visitation nearby. Drive thru line was VERY long and…read moreno one was inside, so we opted for inside. As busy as the drive thru was, I expected a longer wait, but they were very fast. It's a brand new restaurant, so inside was nice, shiny, clean, and new. I've had Cook Out before and thought the burger was great, although I thought they overdid the onions on mine. My friend had never been. He's a bit of a burger snob and was not impressed. He said he wouldn't choose to go back simply based on the food, but I love Cook Out, so I will definitely be back.

Quick, hot, fresh and delicious. Service is the best in the area. Very clean and quiet. Definitely…read morethe best value in the valley.

The rudeness of the counter staff at the register could improve drastically as I am a United States…read moreAir Force veteran but I was told I needed to be in uniform to receive a discount for the wonderful food that is served at the establishment the girl at the register was extremely rude and we felt very rushed when we were being served as well there is definitely room for great improvement in this area

We eat at Jersey Mikes fairly frequently while travelling. Their gluten free roll beats all the…read morecompetition. This is by far the best run Jersey Mikes we have visited. Its exceptional. We travel by RV and have stopped in Morgantown, Scranton and Annapolis locations, all disappointments. The Hurricane/Teays Valley location consistently provides quality food and service.

Overpriced but delicious nonetheless! Staff have always been friendly and the establishment is…read morealways clean and orderly.

The grilled Greek chicken n cheese pita was off the chain! Delicious…read more Will definitely return when back in the area.

If you're craving a good burger in the area, support local business and try this place! Ordered a…read moredelicious and fresh double cheeseburger, fried mushrooms, and a BLT. It was all very good, service was exceptionally fast, and the prices are super reasonable. Also, the upstairs patio is a nice spot to eat and enjoy during lovely weather! Don't waste your money at those fast food joints!

Kind and generous employees. The only problem that I had was with another customer. She was taking…read morea long time and being very demanding. That was not pleasant and I felt sorry for the employees that had to put up with it. That was honestly the best cupcake that I had ever eaten as well. Very good, it was the one with the Swiss Roll on top. The place is cute inside and I do intend on going back. You guys have a lot of patience!

Good Summer flavor drinks and food is solid as well. Sometimes they are under staffed but that's…read morenot their fault really. That is a Societal problem for every business nowadays! But the food and drinks are really solid! We like to go thru in the evenings and grab a Peach Tea!

I've been to the Saint Albans Sonic 3 times in the last 5 years…read more Five years ago, I arrived at the drive through at 9:45 PM and got no welcome or any sign of life. Tooted the horn and was greeted with: "Yeah! What do you want?" I'd like to order, I replied. "We're closed" What time did you close? "Ten o-clock." It's a quarter till ten, right now. "OK. What do want?' He didn't try to hide his frustration. I told him not to bother and it was 2 years or more until my next encounter. Long story short, this time, (daytime) a smart-ass girl/woman obviously had something more important to do other than take food orders from pesky customers. I got to the pick-up window and asked to speak with the manager. She/he didn't have time, or so I was told. The third and last visit ended with a request for a refund when the woman at the window shoved the bag of food at me with an abundance of attitude. Outrageous prices, crappy food and even crappier service, I honestly don't understand how they stay open at this Sonic. They are a disgrace to their company's name -- and anyone that has worked there knows that my commentary comes with absolutely no exaggeration.

Food was so good! The fries are sold by the pound and seasoned perfectly. My husband and I got…read morechicken that was very moist and crispy. I got a spicy chicken and it had a good flavor and heat. Staff was super awesome and helped us figure out what we wanted. It's not local to us but we will definitely be back!

We had a bad experience, took over an hour to get our food, attempted to try again but you can't…read moretell if they opened or closed driving by.

I had the pleasure of being helped by Bryant, Cailyn, Reece and Mikaylah! HANDS DOWN; best SERVICE…read moreEVER! Not only were they friendly with their smiles, as my husband and I walked through the door, on a 'much NEEDED* date night.... They made it so much better! Our food was PERFECTION and so DELICIOUS!, the service put it over the top! BEST FAST FOOD ANYWHERE NEAR THE TRI-COUNTY LINES!!!! I don't care if I'm a millionaire; this is one of our 'date-night' spots from here on, out! Thank you to ALL of you, employees! You deserve tips!!! If anyone stops by, throw them all a buck or two! Buy them a coffee! Q

Love our local DQ. Yes teenagers work here but this is a great first job for them. They are always…read morefriendly. Now, we just need to get them all trained to deliver a consistent dipped cone.