A few coworkers and I stopped by this location due to needing to take a dinner break. The staff…read morewere relaxing due to no other customers being in the restaurant (I should note that we stopped in around 10:00 pm!). However, as we walked up, they were attentive to our orders and promptly started helping us. Our food was ready within 10 minutes and while we had a small confusion (we were given rice and beans instead of cajun fries), everything worked out! The food was the perfect temperature and the soda machine was fully functional. Overall, a good experience, with the exception of the mix up!

Jessie was very rude and had extremely poor customer service. She did care to take care of my…read morefamily and I in a respectable manner and I would like to here from corporate to ensure I share my displeasure.

Placed my order at 6:44 PM. Waited over two hours, only for it to be randomly canceled with no…read moreexplanation. After digging around myself, the last delivery driver casually told me: "The food was already taken by someone else." Taken by who? When? How? And why is there no way to contact the previous driver or hold anyone accountable? DoorDash immediately defaulted to deflection mode. Scripted responses, no investigation, no ownership. The food disappears and apparently that's just... acceptable? Burger King's own app is even worse. Their so-called "support" is nothing but a chatbot that cannot solve anything and forcibly ends the conversation every time. That's not customer service -- that's a wall designed to make customers give up. This is not a one-off mistake. This is a broken system. Orders can be taken by someone else easily， customers are left waiting for hours without any notification！ Time wasted, food gone, and zero accountability from either Burger King or their delivery partner. If you're thinking about ordering from this location, especially through the Burger King app or DoorDash, be aware: If something goes wrong, you're completely on your own. Unacceptable.

"Wow, this is the first time I visit this fast food restaurant and it was both funny and…read moredisrespectful to the customer. I placed my order, and when I got to the window, the young lady was on her cellphone arguing, and she never even looked at me or said good morning. During the whole interaction, she kept arguing on the phone and never made eye contact with me--just kept talking on the phone. I will never visit this Burger King again and the assistant manager there too... Time - 2:35pm first window

Got a toogoodtogo bag from here at 8 pm on a weekday. It was great value for money. A large…read moresourdough boule, a small baguette, a biscuit, and a pastry. Everything was tasty. The bread was slightly dry but I suppose that's to be expected with a toogoodtogo bag. I wish they would slice the large boule because that was hard to do at home! Maybe I'll ask in-store next time. The staff was friendly and explained the process and what's in the bag to me before purchase. Overall, a fun experience.

I was looking for a nearby lunch spot that could deliver relatively quick and came across Fornax…read moreBread Company. I ordered their chipotle chicken sandwich and it was pretty good! You can choose the bread you want, and customize how you like it. The sauce on the sandwich was good, and the chicken was seasoned well. Overall it was a solid sandwich that did the job.

Chick-fil-A is that reliable nationwide chain that consistently delivers quality chicken sandwiches…read moreand remarkably efficient service, and this location is no exception. The service system here is a well-oiled machine, especially during busy hours. Employees take your order directly in line, you pay on the spot, and your food is brought to your table when ready. They also offer a drive-thru, though be prepared for it to get backed up during peak times. The food is exactly what you expect from Chick-fil-A: consistently good. The chicken is always well-prepared, whether you enjoy it on its own or with their wide array of signature dipping sauces. The drinks are solid, though as you noted, their seasonal or special offerings can sometimes run out if they're particularly popular that day. For a quick, satisfying meal where you know exactly what you're getting in terms of taste and value, this Chick-fil-A location delivers efficiently on the brand's promise.

This Chick fil A location consistently delivers great food and wonderful service. Staff are super…read morefriendly. Restaurant is clean and has ample seating. If you go through the drive through, the staff has a great process to get you through the line and get you your order as efficiently as possible. Highly recommend this location!

The food here is very great but the floors were kinda sticky, one of the cashier's messed up my…read morecoffee but it still tasted good

I've come several times already, and they don't give me the Monopoly game stamps -- they just give…read moreme a different cup. I buy the marked items that are supposed to come with stamps to play, but they don't give them to me. What's the point of spending money on things to play if people don't even get the Monopoly game stamps

Got two subs from The Real Deal. I ordered my usual, the Leo the Lion, and I was a little…read moredisappointed because it was dry this time and missing the tomatoes. I also decided to try their steak and cheese for the first time, and wow, it was hands down one of the best steak and cheese subs I've had in a long time. It was so good I completely forgot to take pictures, and if you know me, that says a lot! It had the perfect amount of steak, the extra cheese I asked for, and it was seasoned perfectly. To top it off, I called about 23 minutes before closing, and they had no problem taking my order. Great customer service, and I'll definitely be back this week for another steak and cheese.

I recently moved to JP from NYC and have been looking for my "go-to" pizza parlor…read more Since moving in, I've visited the JP location on Centre Street a few times, always for a slice. Last week, we decided to order a whole pie online. I tracked the order and was amazed that the driver was on his way within 20 minutes of receiving the order. We asked ourselves, How is this possible? Unfortunately, the pizza arrived cold. That's how it was possible for the driver to arrive so quickly. Clearly, they sent us a pre-made pizza. Lesson learned: DON'T ORDER CLOSE TO CLOSING TIME. They probably were dying to end their shift so they sent us a cold pie. DISAPPOINTED. The pizza is good but if I return, it will be for a slice, only! I'll keep looking for the right place to order delivery from.

I don't typically leave negative reviews because I understand that everyone can have an off day…read more However, customer service matters, and unfortunately, my experience at this location was disappointing. We placed an order through the drive-thru for an 8-piece meal and a 2-piece meal. While ordering, the employee repeatedly asked if we wanted nuggets, apparently assuming we were ordering the #8 combo instead of an 8-piece meal. It was a simple misunderstanding. When we reached the window, our total was about $36, which was higher than we expected. We politely asked if we could change the order. Instead of simply assisting us, the employee rolled his eyes and responded, "There's a car behind you." I asked what he meant by that, and he repeated, "There's a car behind you." I replied that if changing the order was an inconvenience, we had no problem pulling out of line and going back around. He rolled his eyes again. At that point, I asked to speak with the manager. Unfortunately, the interaction didn't improve. The manager approached the window with an obvious attitude and asked, "What's the problem?" We calmly explained that we simply wanted to modify our order and that we were willing to get back in line if necessary. Our concern wasn't the order, it was the way we were being treated. Rather than listening or working toward a solution, the manager proceeded to tell us everything we had done wrong. As someone who values good leadership, I found that especially disappointing. Whether the customer is right or wrong, a manager sets the tone. Professionalism, respect, and a willingness to de-escalate a situation go a long way. Mistakes happen. Miscommunications happen. What shouldn't happen is making customers feel like they're an inconvenience for asking a simple question. Sadly, because of this experience, I won't be returning to this location.

This location was one of the few drive through fast food places open after the Red Sox game, so I…read moretook a chance and came through around 10PM on a Friday. The service in the drive thru was quick, and the food was hot. Nothing was particularly outstanding (though I will say the biscuit was one of the better ones I've had from a KFC), but I would absolutely come back next time I'm driving home late from Boston!

Consistent. Good quality. Delicious soups, salads and pizza. One comments is the corn and avocado…read moresalad advertises "blackened corn". It's not. Might add when in season? Tasty chicken tortilla soup and Chili too. Excellent selection of pizza by the slice. Usually people waiting to take pizza home. Excellent location in downtown West Roxbury.

Average pizza experience tbh, nothing else sets it apart from other pizza shops besides the price…read more I found $4.27 to be a little much even though we are in West Roxbury.

Tasty tacos and kind staff. Ambiance is good too although has room for improvement. I went to the…read moretwo Chilacates in Jamaica Plain, MA.

Usually really solid place for a quick bite. I would definitely recommend ordering ahead; call…read moreahead on your phone instead of using other services to save money on fees! Employees are generally nice. Burritos are a good size and are tasty. Would recommend getting the red/green hot sauce on the side! They really add to the flavor. Overall a solid stop in JP.

We tend to always get the same plates, but they're SO GOOD, done in or take away. One of our…read morefavorite places in the village.

Cannot recommend this place strongly enough! Great food and service. The polenta goat cheese…read moreTwinkie appetizer was amazing and a delicious start to the meal!