Fine except that they don't register your mobile orders until you check in in-person. What's even the point of mobile ordering if I still have to stand in line at the counter? read more

Rowan, I believe is her name is one of the rudest workers I have ever met. I went through the drive through and she was being so rude to this new employee and not teaching her just leaving her to fend for herself. just very rude all together. food good doe read more

I'm a employee and the general manager Victoria smith decided to embarrass me to make me learn a "life lesson" the service is OK but not the mangers how the treat there employees. read more

Do all of the WENDY'S RESTAURANTS serve slop now days? Or is just the one in Rolla, Mo??? The employees act as though they don't want to be there and the Manager acts like a pure AH!!! After you sit in line for 20 minutes to order, be sure to check your order before you leave! They are notorious for leaving something out. They tell you to come back and they'll give you that little order of fries. But who wants to drive 12 miles for that? NEVER AGAIN AT WENDY'S IN ROLLA, MO WHERE THE EMPLOYEES ARE RUDE AND THE FOOD IS SLOP!!! read more

Wendy's isn't particularly known for fast service- I think it's just the business model of the cashier also being the one who assembled the food. Regardless, this one is pretty quick, which is great since it's close to Missouri Science & Technology (MS&T) and gets a lot of student business making it busy. They have two Freestyle Coke machines, and when you get stuck behind someone who has no idea how they work and then needs to look at *every* GD option, that can be frustrating, but at least they have two of them! There's a woman who walks around the dining room collecting trays, wiping tables, and generally keeping it clean. However, she seems more concerned about telling you about the survey on the back (and telling you it will work on items it won't) than actually wiping all of the table clean. Still, she means well and is friendly. read more

Wendy's - This is what they call a "lettuce wrapped" burger. One sad piece of lettuce on top and bottom. No way to actually pick it up and eat it. - Fast Food Near Me - Rolla, Missouri

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The food isn't worth how long you'll be waiting for it. It took almost 30 minutes, everyone seemed clueless... you'd think it's everyone's first day every time. read more

We have been to Wendys many times. This time when we got the Frostee well it was terrible just liquid and tasted horrible. I sent in comments to the store and they called anc could really give a crap said they would help make it better by sending coupons. Two months later and no coupons. I felt the Wendys person was not at all sincere during the call and did not represent their company s best interest. read more

I used to work here, and I can say that they care very much about how fast they're able to serve the drive thru. They're expected to have the drive thru helped in under 2 minutes. that's from the moment they pull up to the speaker to order to the moment they leave the drive thru. The dinning room is always clean and well kept, same for the bathrooms. The soda machines in the lobby are also clean. But all of the workers there are overworked. I used to work 8-9 hours without sitting down, or receiving a break, or even getting to eat. They stray away from quality when speed is the only thing that matters. I usually don't go to Wendy's anymore, I usually doordash my orders. I am more often disappointed than not. Fries always come half empty and my burgers miss ingredients sometimes. I'll order dr pepper and receive coke sometimes. This place could be doing better. read more

Dining room closed. So we left. What did the food taste like? Flavorless. How were the bathrooms? Disappointing, because we couldn't use them. How was the service? They wouldn't serve us. We left hungry. So hungry. Our kids were so sad. They were hoping for some good food. read more

Don't bother eating here if you have allergies!! Ordered dinner tonight including a large coke. Asked the worker if it was regular coke and not the diet one as I have an allergy to artificial sweeteners, and was assured that it was regular. Got home and took a couple of drinks and noticed that my soda was watered down tasting. Wasn't very long after consuming half of my drink and meal that I broke out in a rash and began to projectile vomit, let alone become dizzy and itchy. This is typical when I am exposed to artificial sweeteners, only reason why my mouth didn't burn and go numb this time was because they watered down my soda I definitely won't be going back there!! read more

my husband went inside to get us breakfast and bring home for us to eat, he was the only customer inside, 1 car in drive thru, 5 employees, the worker that took his order acted like she didn't want to be there, he placed his order, he waited almost 10 minutes to get 1 order biscuits and gravy, and 1 sausage biscuit sandwich. he was the only one standing there waiting, she calls his name Real Loud! anyway he gets home the biscuits and gravy had a small amount of gravy right in the middle, both ends of biscuit was dry. Not Good!these workers make Big salaries now, service Not so Good. read more

This was probably our worst experience at a Wendy's that I can remember. We went in because the drive thru was backed up and still ended up waiting for our order a little over 20 minutes. We made the mistake of assuming after waiting so long that the order would be correct and didn't check. After getting in the car we found my jalapeño cheese chicken sandwich was actually a basic double cheeseburger and the bacon cheeseburger was a basic burger with only lettuce... When we tried to call to see if they would make it right, the phone rang for 5 minutes before I gave up. Save yours money and hassle by going to another fast food joint in Rolla!!! read more

When I had arrived at Wendy's I thought it was going to be a long wait but got my food within 5 minutes of ordering. I had ask for 4 piece chicken nugget, a medium fried, a large soda and a double hamburger only ketchup mustard and pickle I had to repeat what was on my burger 5 times. The first time I had gotten my food my burger had cheese on it and when I had to bring it up I had to repeat 2 time what I had wanted on my burger, the second time I got my burger way too much sauce (got all on me) and the top bun was hard as a rock and the bottom bun was soggy and last but not least my hamburger was raw. read more

Love this Wendy's! They are the best at literally everything. Food is always fresh , experience is always friendly & I never sit in the drive thru longer than expected. Keep up the amazing work. read more

Old fashioned hamburgers, new-fashioned service. And by new-fashioned, I mean the really bad kind, with managers that don't know what they're doing, teenagers that don't pay attention to their jobs and spend too much time fraternizing with their friends coming into the store... and it's a place where your order is usually wrong. So many bad things I can say about Wendy's lately (the past several we've been to, we've had similar experiences), but this one I think takes the cake-of-crap. We came in the door, there were only 4 people in front of us, but the people at the front of the line were either employees that were there on their day off, or friends of those that were working the register (and only one register was open), because they stood there and chatted it up with each other, while actual customers were waiting. When it finally got to be our turn, we got to order with the same person, who was no longer friendly. As we were ordering, some more people who were friends with those working came up and said hey to the manager, who went to the OTHER register and proceeded to open it up just for them to order. Anyway, by the time we got our food and sat down, my wife's order was wrong (it was only the chicken sandwich with mayo), and when I went up there to correct the order (to have them put the rest of the toppings on it; a simple procedure of opening the sandwich and... putting the rest of the toppings on it), the employee threw the sandwich away and we had to wait for 10 minutes while they apparently went out back and killed a few more fake chickens. When we got the corrected sandwich, it had EVERYTHING on it... even stuff you're not supposed to get on that chicken sandwich. We bit the bullet, counted our losses, and left. MORAL: we won't be going back to Wendy's. Ever. read more

THE BEST WENDYS OF ALL TIME! Every time I drive through Rolla, I make sure to eat at this very Wendy's. Never had a bad meal there.

Like the other review long wait and order was wrong, wanted the spicy chicken and got a hamburger. And those are not my favorite. Tried calling but no answer. Will not go back. read more

The Wendy's in Rolla is actually a lot better than most I've seen across America, The interior is very warming and inviting while the staff is kind. I ordered a number 1 combo (1/4 pound beef burger) at this Wendy's and it was served perfectly to my expectations. The burger had everything you'd expect on one and the taste was actually very good! I feel that the service could improve in some aspects such as instead of addressing orders on names, just give a random number because they always get my name wrong (Calling me Mark). It wasn't all too busy when I visited, but there is enough seating in there to host a sizeable amount of people. The general environment was clean, No dirtiness on the tables or leftovers from other guests. I felt that the fellow behind the register was quite new and they spoke very quietly so it was difficult to understand what they were asking. If you like Wendy's and are in the area, this Wendy's is worth visiting. All my food was well presented and served hot and fresh. Please note however since Wendy's is a franchise this review is only valid for the Wendy's in Rolla, Missouri. read more

I wouldn't normally waste my time rating fast food but the Wendy's in Rolla stands above the rest. They were rated in the top 15 Wendy's in the country. The food is served hot, the service is faster than any other fast food place I've ever been to, and I've eaten there at least 100 times. The building is new, clean, and a pleasant place to eat. I can't give 5 stars for fast food but I think 4 stars is a great rating for this type of restaurant. read more

Was denied my service dog because I didn't have a vest told the general manager that under the ada law I was not required to have my service dog vested argued with me and threatened to have the cops called if I didn't leave horrible manager and general manager on day shift just read more

Terrible customer service and staff is sarcastic and VERY unwelcoming despite any friendliness you display. Will never go back

We always drive through Rolla on our way to Lake Norfork, obviously we hit up Wendy's. The food is always fresh and delicious. The only complaint I have is from our visit today. Sarah was working the drive-thru and I had ordered a Frosty along with some food. I asked for a straw for my Frosty and Sarah proceeded to argue with me about how it's "actually soft serve so you are supposed to use a spoon". Well, Sarah, however you eat your Frosty is up to you. I am on #teamstraw read more

Wow this place has really gone down hill. We ate inside and had difficulty finding a clean table. Booth seats have rips poorly repaired with duct tape! It took 20 minutes to get food. Flies were abundant. Super gross! We won't be back. read more

Wendy's has a great menu. Everything is good and has unique items. This location is clean and cozy. The staff is very patient and helpful as well. read more

Wendy's - a tray of fries and a drink - Fast Food Near Me - Rolla, Missouri

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65-degree dining room on a humid day, I'm impressed. Less so with my ignored request for extra tomato and pickles. They have the new soda machines offering thousands of flavors and a modern well-maintained dining room. Food is filling, but fails to rise above the inner sadness it creates. read more

Best fast food in rolla. Restaurant is always clean. Food is great. Very friendly service, especially from Ryan. It's amusing to just sit back and watch as he greets almost everyone by name and with a smile. You just don't get that anywhere else! The drive thru is insanely fast! You can tell management knows how to keep customers and employees happy, which is a nice change from the big yellow arches up the road. read more

I usually eat here late at night. I like their new pretzle burger and that it what I got last time. The food is usually hot and fresh but the burger was and usually is dripping with grease. The other big problem I have is that they always skimp on the fries. I always order a large fry and they barely fill the container half way. This always happens. I don't know why it is but when I get home I am not happy. They need to fix this problem before I can recommend them better than A-OK. read more

Raw food. Fries limp and under cooked but worse yet the bacon was not even cooked. It was still raw to the point the fat was still pure white. Was told we bake it and set a timer. Well when you bake something and it is not done when the timer goes off put it back in for longer. Poor management! They are going to make someone sick or kill someone with the under cooked and raw food. Jennifer the manager is worthless and not competent to have the job. You don't tell a customer showing you the raw food "well the timer said it was done". All I can say is WOW! We will not be back to get sick here! Stay away folks you do not want to get sick! read more

Fast & friendly service. Clean place. I ate the chicken pretzel meal and my husband had the burger pretzel meal & both were very yummy! Also the strawberry lemonade would be reason enough to go there lol read more

We ordered 2 salads and the manager thought she was out of apples for the apple salad and immediately offered us a coupon for a salad for free. She did this before we even knew there was a problem with our order . When we got our salads, they were very fresh and satisfying . Great job Vicky! read more

This Wendy's is always running out of cups I can understand why a fast food restaurant can't keep the right supply of large soda cups on hand what kind of place is it being managed if they run out of the most basic supplies you can have you could literally have a ton of cups in your storage area and still be able to do it think of all the revenue that you're losing by not having the large cups this is like that sick time I've been through its various times that they're out. read more

came in with a group of 20+ teenagers and they served us really fast. they did not get overwhelmed and didn't mess up a single order. the inside has been remodeled and looks amazing. my only complaint doesn't necessarily apply to just this wendy's location , but wendy's in general. their fries are green and soggy and disgusting. read more

Bonus points for Customer Service! I was at the end of my lunch break when I finally had time to pull over into a fast food restaurant. Unfortunately, the order taker in the drive through did not hear my request for "plain" sandwiches, as I am allergic to mayo. When I made it back to work (8 blocks away) and called to complain, the manager said she would send someone to give me the correct order. Five minutes later, the correct order was delivered. Thank you for making my day :D read more