I loved the food here. The service from Rayden was exceptional. He made sure my food was hot and ready. Would recommend his service to anyone. Thank you for this amazing crew working tonight! read more

Wendy's - Burgers Near Me - Rigby, Idaho

Every single time I have visited this location I am missing food items I paid for. After getting home and realizing again something is missing no one wants to drive back to get it. Also the chili is so watered down now, cheeseburgers are super tiny and chicken nuggets and fries not cooked to order. They are both old and over done. Most employees (teenagers) running this place personal conversations seem to be more important than their customers. Just don't waste your money or time waiting in the very slow drive through for bad food. What happened to the best fast food and service Wendy's?!?!!!! read more

Wendy's - This is the chips they now give you with their $10 taco salad. - Burgers Near Me - Rigby, Idaho

The food is normally pretty good and they are usually pretty fast. However, every time I order a large meal they always give me a medium meal. And on occasion they get upset when I point out the mistake. It's so frustrating that they can NEVER get the size of the meal right. The last 5 times I've gotten food here they've made this mistake and it's getting old. read more

There was a pool of water on the floor in front of the spoons and condiments. I was sliding all over the floor and almost wrenched my back falling. When I complained the kid who was supposed to mop just said 'It not that bad' and ignored it. As I was sitting there eating they started making fun of Different races. Worst experience ever read more

This location has been beautifully remodeled. Unfortunately there was nearby road construction. The drive-thru employee was super friendly. Our orders were correct. The food was hot and fresh. They gave me three sour cream packets for my taco salad. And a knife to stir mayo and ketchup for fry sauce. read more

This is the second time I have ordered a large chili, paid for a large chili only to arrive home with a small chili. It would cost me more in gas to go back and have it corrected. I should have checked to make sure before I left. read more

We have been regular Wendy's customers since trhey first opened but their service lately has gotten worse. We stopped yesterday and ordered two plain jr. Cheeseburgers after explaining twice that we did not want anything but cheese we arrived home and they both had everything on them including onions which my husband has an allergy to. Then today we ordered a regular small Coke and a Medium diet coke w/cherry we got two small drinks but were charged for a small and a medium drink. They were not busy........ They had 3 employees at the window! I hate to complain but the service is getting worse! read more

First, I loathe their kid's meal toys. I know they are junk, and they are from other places too, but a hotwheels car would be nice. As for the food, ours is usually pretty good. My daughter is quite the regular there, getting her Baconator Fries. Love their burgers with bacon. The fries are almost always hot. And the staff is friendly and nice. The restaurant is clean and we haven't gotten sick here. BUT, the drive thru can be slow during lunch, due to all the highschoolers that go our for lunch. But it is like that in the big cities too. read more

We have been going here since 2018 and more since the Covid. We just use the drive threw with our mobile app. Great food and great customer service. Only thing don't understand the two window order. Seems to hold things up. If every one would use the app maybe it would go a little soother. But love the food and customer service . Good job young people. read more

The food is fresh and fast. I was very happy to see regular salads and dressings & not weird salads like strawberry mango salad with awful dressings. Why the 3star review you ask? I was saddened to see in this day of fake news, The dining room television was playing CNN news. The worst of all fake news. This is a red state. Play Fox News for a 5 star review. read more

Cleanest Wendy's I've ever been to. Kudos to the staff for taking pride in your job. Food was great and serve fast and hot. Thanks guys!

I would say this Wendy's is just ok. One time I went there to get a frosty because I was craving ice cream. I think I showed up around 8:30 and they close at 9:00 and I was told the frosty machine was shut down for the night. It was frustrating I'd driven all the way there just for that and they won't make them clear until close. I think the employees were trying to rush out. I think if you're open until 9:00, your machines should be on until 9:00. read more

I'm a local, and this is the only place open later and on Sunday; and they're close to the freeway. That is probably the only reasons why this Wendy's is still open. The food is typical of Wendy's, but the wait is extremely longer than what should be. Getting the correct food that you ordered is more the exception than the rule. Food is oftentimes cold (not this time, thank god) and made carelessly. Even during quiet times, this place cannot get your food to you efficiently. yes, I could go 20 miles either way and get to a well run Wendy's, but again, they're in the same town, and its often not worth the trip; it works out to sixes and I do save the gas (at the cost of aggravation). My hope is they can turn this place around, I do like Wendy's food. I worry that it will be too late when THEY finally realize this. read more

Management is really bad. The workers are more concerned with talking to each other than doing their jobs. Customers are treated very poor.

Not the best Wendy's location, but definitely not the worst I've visited. My orders have been correct, and delivered by a friendly staff.

My wife and I stopped into this business yesterday at 1030am my wife went into the restroom when she came out she was grossed out by the chewed French fries that had been spit on the walls. You wouldn't expect to see this especially since they had just opened, after that I started looking around at the floor that obviously had not been swept and the trash receptacles that have not been cleaned in some time, dried on ketchup all over them. Bottom line I won't be going back in this place is nasty, some management should be let go for not managing...have your people clean once in a while. read more

If you are looking for the world's slowest drive through service, then look no further. Everything I give this place the benefit of the doubt, it continues to disappoint. I could actually Get off exit 322 drive past the Wendy's on my way to Arctic Circle get my food and come back to pass Wendy's and get back on the freeway faster than to sit through Wendy's drive-through line. So disappointing! read more

This places customer service is terrible!!!! Manager Caleb should be fired! We waited in line for 10 minutes as he would just walk by and not take any orders to help his busy workers! read more

I don't eat much fast food but I visited this Wendy's today and it was a very positive experience. The store was clean, the cashier was friendly and all of our food was hot. You can't ask for much more than that from fast food. read more

This is probably the most well run Wendy's and Fast Food restaurant in the region. The staff is always so friendly and they seem engaged in community events and fundraisers. read more

We have eaten here many times, but recently we ate here and again this weekend. The last two times have been anything but positive. The employees were poorly trained and disorganized. The manager was customer-friendly and trying to run a tight ship, but the employees did not match his enthusiasm. We got three chicken sandwiches, rather than 3 wraps. We noted the error and the employees were not quick to suggest a solution (replacing them) and we were in a hurry and thus were not willing to wait around to push the issue. The fries were VERY greasy and salted to the point that we had to wipe them off to eat them. We asked for extra mayonnaise and the was one little bit placed on part of the bun (not even the whole bun had mayonnaise on it. The clerk did not greet us, nor seem attentive to our needs. We had to repeat ourselves more than once and correct her twice as they put things together for us. They need to re-look at their employees and train them before I will go again. I am always willing to give someone a second chance, but this was twice in a row. read more

This is a great Wendys. food is good service is even better

Went to Wendys to get a baked potato, one of the few fast food joints you can get one....except no, they said they were out of them. I said this is Idaho how can you be out of potatoes, they offered me a raw one. Can you believe it. Blah. read more

Um.. It's a wendy's .. The down side is the fact that they don't go through food like a REALLY busy place does sometimes. Which means sometimes the food tastes like it's been waiting for you for an hour to drive to wendy's and decide you want to eat the burger that's been waiting on that shelf just for you. Maybe that only happens to me. Also, they don't stay open as late as other fast food places do in bigger towns which is a BIG downer. read more