This Wendy's consistently sucks. The staff are incompetent, lazy, screw up orders and refuse to give eye contact or even speak to the customer short of taking your order. They regularly provide no napkins, utensils or anything else that common sense dictates. This happens EVERY SINGLE TIME. That tells me they have crappy management with no accountability or training. A 5 year old would do a better job. read more

The food is decent but the cashier is slow and proceeds to give me just the nuggets when I says FOR A COMBO then we order frosties. My dad gets a thin mint and I get a Oreo brownie. THE LADY PROCEEDS TO GIVE US BOTH THIN MINTS AND IT SAYS ON THE RECEIPT. OREO BROWINR AND THIN MINT. But the ambiance is pretty read more

This Wendy's is close to my son's school and I gotta say, every time I've ordered here they have been on their A game. As far as fast food goes, I feel like the employees here always want to serve you fast, correctly, and in a friendly way. I've never had an issue at this location! My son loves the strawberry frostys they have right now. I know that if we swing through we will be in and out super quickly. read more

Wendy's - strawberry frosty - Burgers Near Me - Raleigh, North Carolina

Disgusting behavior amongst the service workers. We were looking at the menu after being prompted to order when ready. When they checked in once more it was with an attitude and we were uncomfortable ordering after that so, we drove off to get food at another location. The service workers then yelled derogatory words out the window as we were driving away. Do not order here. These workers cannot be trusted with your food. read more

Rude Manager. Cold sandwich, Delux was very wimpy. So less than 1 star. read more

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what's all the hate with this wendy's orange dreamsicle frosty is so tough . the drivethru person was nice and the service was ok. my nuggets were fire and the burger was pretty good too. read more

Went an hour before they closed, sat at the window for a good five minutes, not a peep from the staff to even tell us that they'd closed early. What's the point of service hours if you're not going to keep them? read more

I ordered baked potato with just butter and sour cream and it came with all these chives and the potato was old. They never picked up the phone as I went through drive through and you were not allowed inside. read more

I really hate writing bad reviews and reviewing fast food chains, but I feel like this Wendy's was SO bad that people need to be warned to avoid this location. First off, the blonde girl working the drive thru window was preparing drinks/taking orders/touching everything with her mask literally falling off her face/under her nose... rendering the mask completely useless. As she talked to us through the window, she also leaned far out and was pulling the mask down and kept touching it. GROSS! (No offense, but there is a pandemic!) That part bothered me the most about the visit. The fact that she dropped our tray of drinks on the ground/car wasn't even as bad... Fries were disgustingly cold and hard. So were the nuggets. The burgers were decent but honestly I didn't eat too much because I was so turned off by our experience at the window. I'm not surprised why there was no line or no one at this location. Not the best! I'd rather drive all the way to the Wendy's on Western Blvd. near NC State and sit in line for 30 minutes than eat here again. Please wear masks and wear them properly!!! :( read more

I don't often leave reviews because I'd rather let it go. But I didn't get my food or a refund from this store. I ordered online at my local Wendy's at 12:05pm on 8/31. I pulled up in the pickup/carry out space, but no one brought the food out to me. I called their number and no one answered. And the door was locked so I couldn't go in to pick up the food. The drive through line was extremely long, the entire time I was there, and I could not wait in line. I went back to the app and pressed the 888# to call but it said something like 'the number wasn't available.' I was frustrated and left. I went online later and sent a message to customer service. I didn't hear from them for 3 days. They didn't give me a refund but told me the district manager would contact me. The district manager said they could not refund me online or over the phone and that I needed to come to the store. I asked if anyone there would know what I was talking about, so I didn't have to explain everything, and if they would have the door unlocked so that I could get in, but he didn't answer me. I also suggested that someone who is familiar with this could let me know when they weren't busy and I would come over then. He still hasn't responded. I know there is covid and they are short-staffed, which I why I'd rather not go back there. This has been pretty inconvenient overall. read more

History of terrible service, orders wrong, cold food, now they steal my money! Ordered on app at 11:30pm, was there 3 mins later. Waited in line too long so pulled to window to be told they are closed. Told I already paid on app and been waiting, got attitude. Called manager next day, more attitude. Called customer service, passive aggressive attitude. Asked to be contacted by owner, never happened. Stole my money and I get nothing but attitude. STAY AWAY FROM THIS LOCATION! read more

Wendy's - Burgers Near Me - Raleigh, North Carolina

Always super convenient. Whenever I am craving fries, I always go to Wendy's. Just feels like you get more potato than you do at other places This Wendy's has always been a trusty fast one, especially when work would cut into lunch. The staff were nice and the man at the cashier was helpful. You could say a coworker and I came at the perfect time because we not only came when no one was waiting in line and they had a deal going on to advertise their new grilled sandwich for 5 bucks. I don't think they have the deal going on anymore but he sandwich itself was sort of sad because I think they might have forgotten the tomatoes. So instead it was just a grilled chicken sandwich with sauce and the buns. The tables were relatively clean and remains relatively empty at least the times I go. It's a nice place to stop if you are in a hurry. read more

Wendy's - Grilled chicken sandwich - Burgers Near Me - Raleigh, North Carolina

Horrible service. The guy inside locked the doors so that they wouldn't get any customers during their operation hours which at my time is 6:30pm. I only order chicken nuggets and fries, the fries were cold and looked like they were sitting in oil. The. My friends meal was the same way. We sent them back and told him to give us new fries. What's fun is the staff was blaming the tall guy right away when we asked why was the doors locked while customers where eating inside. I over heard him saying he was stopping people from coming in because the drive through was busy. That's no excuse! You still keep your doors open if the sign says your open. Also you don't serve cold stale food to paying customers. I wouldn't recommend this Wendy's to anyone. Just keep driving till the next one. Maybe that will get them to fix their customer service and stop locking doors during their posted hours of operation. read more

Half the time the food is inedible and likely old and a foodborne risk. Avoid, truly. Mickey D's is at least consistently okay.

After three different visits in the past 2 weeks here we are. Each time we've visited this location we are left at the order spot for 5-7 minutes without being greeted or asked to hold while they assist other customers, when we pull up no one says Anything. I've actually had to say "can I place an order" and then the customer service person would be like "hold on a second" or "I'll let you know when you can order" & then they leave us there waiting for 5 more minutes. If there are cars in front of me, I can accept that they're busy BUT there were no cars in front of me. They weren't busy on the inside either because the inside section is closed. I've worked fast food before and it's just extremely unprofessional to handle guest the way Wendy's does. All that waiting you'd think the food would be superb but it's always just basic - my daughter likes the nuggets and that's the only reason I even wasted my time going. Wendy's would definitely benefit from doing some customer service training courses , employ individuals who actually wanna work OR shut down. read more

Salads are great!! Location can be challenging to come in and out due to lunch time traffic on six forks. It's very clean and beautiful layout. Staff can be a little more welcoming and energetic read more

Wendy's - Apple Pecan half salad with their lemon garlic Caesar is to die for!! - Burgers Near Me - Raleigh, North Carolina

Don't waste your time and money on this a Wendy's. The staff is terrible and the service time shows it. One dude working is about to loose his job for making physical threats to my husband because he had to bring a order back that they messed up. I spent over 30min in the drive thru AFTER paying and my order was still wrong, went in to get it fixed and the same guy who made threats was talking about that experience with another customer while making eye contact with me. Then laughed about it after I started to leave. This place is a total disaster and customer service is LAST on their list. They truly do not care. read more

I love the 4 for 4 menu and it great customer service. The food is always amazing. I love being a rewards member. I love the new drink menu. I hope they come up with sweet potatoes fries and more new items read more

this stores night crew need serious help how in the world do I order 2 different times and you mess up i doordash food and 3 drinks I didn't receive any drinks and my dasher had to go back and bring them and they workera gave my dasher the wrong drinks are you serious then withing 3m of getting the wrong drinks I decided to just order my drinks again giving them the benefit of the dou but yet again I got 3 sweet teas instead of 2 lemonades and a sprite read more

Very unclean. I asked the manager to redux my baconator fries. They had one slice of unmelted American cheese literally lying on top of the fries. The store was DISGUSTING! Folks were scratching their heads while fixing foods and the floor was of mashed fries and BLACK dirt. The bathrooms are another topic.. Management changes frequently read more

Workers all wearing masks under their noses. One under her chin. Not the cleanest place either.

Don't get a salad here, I had mold through the whole salad, great customer service but the salad probably sat too long in the fridge. Mold on lettuce and mold on the cheese. read more

Wendy's - a salad in a plastic container - Burgers Near Me - Raleigh, North Carolina

Thought it was just the Wendy's off Creedmoor Rd that was awful, turns out this one is just as bad. Went in to get a frosty, because the drive through was taking forever. Get inside, it's empty!!! The staff are all doing their own thing, we literally stood there for over 5 mins and just walked out!! read more

So there are two Wendy's restaurants in more or less an equal distance to my house. This Wendy's on Six Forks Rd. and the other one on Creedmoor Rd. Well this one, to me, is much better. And I come here about 2-3 times a week. There are two employees in particular, I believe both named Tim as well, that do a great job there and have great attitudes...also one of the guys in the drive-thru too, but I don't remember his name. But he always comments on my car (I drive a Subaru WRX) every time I come through when he's working. They smile more here than the other location too. The food is also better here usually. The burgers always seem fresh and hot and they do a good job on their fries. I cannot stress enough how much it pisses me off when a fast food restaurant makes too many fries and then they serve their customers the leftover fries that have been sitting under a heat lamp. I want mine out of the fryer. Every time. Throw the salt on and drop 'em in the box. Serve immediately. I am willing to wait for this and will come inside always to make sure, but they're always serving me hot fries and I don't usually have to ask! Good job. They keep the restaurant pretty clean too. I haven't used the bathroom there though. All in all, they do a good job here. Keep reminding employees about their attitudes though...good ones like the Tims are infectious and should be shared by all the other employees. Be the Wendy's that makes me want to tell Chik-Fil-A they need to up their game! read more

It's raining hard the guy wants to give an attitude because I didn't want sauce on my salad which I told him through the drive through do not put sauce on it... so he tells me to pull up front...your grillers are down? It's 9:36 pm bruh that ain't my problem...now we're waiting and it's been a hot minute food ain't even that good here. This place needs a revamp feels like I'm driving through the hood or a roach gonna be in my salad. Need better customer service. read more

This is 1st time ever i've written a comment for any fast food chain because they are all the same to me, but my experience today at this Wendy's was exceptionally good because of Rhonda. She was super friendly & her positive energy felt welcoming. It's rare to see fast food employees have enthusiastic attitude like that. Keep it up Rhonda! Thank you for making our meal taste a little better! read more

Well, it's been a year and a half since my last review. I stopped in here tonight, and nothing seems to have changed. I ordered a Coke and got a Sprite. The fries were so done they were crispy and not edible. Sorry, Wendy's. We're through. read more

sorry, the folks that work here obviously hates serving customers. very sad. never going back.

This Wendy's is horrible. I ordered chicken nuggets and fries and the nuggets tasted like pure OIL. I'm assuming it's because they are not changing their grease enough because that is usually the case when food tastes like oil. The fries were OK but I was barely able to finish half of my meal and threw the rest away. I mean I don't expect much from a fast food place but usually Wendy's isn't this bad. Usually I am able to at least finish my meal but this was too disgusting tasting. read more

I wish I could give this Wendys "0" stars. The absolute worst customer service. The manager that worked that night (AA female with dread locs) cursed me out because my burger was made wrong, refunded me my money and blatantly refused me a receipt when I asked several times. The burger was also undone, pink throughout and cold. She even threatened to call the police when I told her that I was not leaving without a receipt so that I can have record that I was there. DO NOT EAT HERE read more

The quality of food at this location is always hit or miss. I only stop here if I'm starving and because it's convenient to my house. The fries are rarely ever freshly cooked. If I'm not ordering a specialty burger, then anything else taste like it's been sitting there for hours. The 4 for 4 is convenient but don't expect the items to be fresh. Just because you're spending $4 does not mean you deserve food that is less than par. The dining room staff are usually pleasant but the drive through cashiers usually have zero personality. They just take your money and hand you your cold food. read more

They messed my order up and now my Friday is ruined!! You guys had one job, just one. Don't go here.

They have improved their service quite a bit in the last few months. I am now a fan once more. The four for four dollars has eight choices now. read more

Slowest restaurant I've been in in over 5 years. One no one at the front while there are many people in the back. I can see why this place has a two star. Do yourself a favor and go through the drive thru or go someplace else. read more

I stood at the counter and was ignored for 5 minutes while the employees were standing together talking. I finally walked out. Horrible customer service! read more

This location has very good salads. The drive through is usually very efficient and friendly. Tonight's visit through the drive through was disappointing. My order was for two Apple pecan salads and a 4 piece nugget. When I got home there were no salad dressings, napkins or plastic ware. I was not happy. The manager had me to return and gave me a bag which contained salad dressings but no pecan spread. read more

I haven't been to wendys in a long time and I love the new menu! They have the best chicken nuggets to me! I will be going back very soon.