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    Wendy's

    1.6 (62 reviews)
    InexpensiveBurgers, Fast Food
    Closed 6:30 am - 12:00 AM (Next day)

    Order Wendy's Takeout or Delivery

    Wendy's Photos

    WENDY'S ATMOSPHERE

    What's the vibe?
    Quiet
    Good for kids

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    Alice K.

    Was hungry and stopping in for my Wendys fix. I had the double and fries. Which was excellent and what I needed!

    Jr. Cheeseburger Deluxe
    Reese H.

    Just got off work after a long day, just trying to get an fast easy meal. Well let me tell you. If I saw the reviews before hand I'd never bothered with Pontiac IL Wendy's. From Wendy's to my house is like a 5 min drive. And my sandwiches were so cold. Like ice cold to the touch. The backdoor was open and it seemed like it was a bunch of highschoolers smoking weed. And it's just a playground for them. the light in the sign is broke..probably can't fix it cause you can't keep customers.

    Smoke Break. Only Car. 7am
    Average Joe ..

    Another "Best Of" review! Deerfield Wendy's is the best. The best at breaks. I am an idiot. I felt like a Breakfast Baconator. They look so good. Unfortunately I have only one option to get one in Pontiac. Deerfield! I arrived at the drive-thru at 7:07 am. Smoke Break time! Two cars in the parking lot. One customer car and at least three employees that share one car apparently. Two employees were in a car smoking and as I drove away from the voiceless menu and one crouching outside the back door doing the same. If you taste marlboro light on your breakfast biscuit, I can tell you why. This place is nothing short of a shame. They have been for a while now. When you see stuff like this it really gives you confidence that your food will be top quality. Maybe I am wrong. Maybe they run a car detailing business when business is slow. If they do, I suggest another business. TNT Auto. Just ask for Big Sexy. He can take care of your detail needs way better. Big Sexy doesn't make burgers on the side. Let me promote BK on this Wendy's page. Let me promote McD on this Wendy's page. Subway, T-Bell, Baby Bulls, Endingers. Pontiac Kitchen, Thorntons, Casey's, and Madison Street all serve breakfast. This Wendy's promotes the competition so check out all those better options. Today, Wendy's sent me to The Pontiac Kitchen. Way better food and just a fast. Better service and parking lot though. Cheaper too. There is another difference... these businesses sometimes take pride in their work. These businesses sometimes care about a job well done. These businesses sometimes care just a little about the people that they hire to represent them. Deerfield Wendy's couldn't care less and haven't for years. Give them credit for the joke they are. Give them credit for the lack of giving a sh**! They are the best at it. Smoke 'em if you got 'em! 7:00 am sharp!

    4for4

    decent ig, the 4for4 always fill me up or wtv, my order was lowkey quick even tho all them hs kids was in there

    Gross tiles and nasty carpet...transitions are rubber and they are black stained..ew
    Jule S.

    This is probably one of the worst Wendy's we have been to. We ordered and the guy seemed confused. We ordered and had to wait about 10 minutes ore more for a to go order. Th restaurant, years ago had experienced major storm damage years ago, but it does not look like they put any money back into the interior. The carpet was gross and dirty. The chair backs had been stained with where it looked like years of people putting their hands on the chairs. There was food everywhere on the floor. The Coke machine is cool, but it looked like it had not been wiped down in a long time. When we did get our food, the food and especially the fries were pretty cold. As long as we waited, our food should have been hot. They basically need to take down this restaurant and start over. There also was nothing on the walls and not any 'atmosphere' at all. Go somewhere else.

    The way the cheese stuck to the bread...had been made awhile ago.

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    2 months ago

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    3 months ago

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    10 months ago

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    1 month ago

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    1 year ago

    Terrible service. Had to wait 10 minutes just to order staff we were standing around talking to each other.

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    5 months ago

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    2 years ago

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    3 years ago

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    1 year ago

    This place is nasty, dirty, and the employees are rude. The food is always old and cold. DO NOT go here. You will get sick.

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    3 years ago

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    4 years ago

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    3 years ago

    One star for the salad, otherwise yea, no. The bathrooms are crusty and the place just needs a face lift.

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    3 years ago

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    8 years ago

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    8 years ago

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    4 years ago

    Didn't have vanilla frosty. Because of the release of strawberry frosty. Very upset never coming back

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    7 years ago

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    9 years ago

    Staff was very professional and food was good one of the best experiences I've had in a fast food establishment in a long time.

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    Page 1 of 2

    Ask the Community - Wendy's

    Review Highlights - Wendy's

    Went through the drive through, ordered spicy nuggets, small frosty and fries.

    Mentioned in 6 reviews

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    KFC - Response from customer service

    KFC

    1.5(4 reviews)
    0.1 mi

    Dear lord. Their drive up speaker isent working. I wait 28 minutes in the line. They don't have…read moreenough workers. Get to the window they are out of chicken tenders so no spicy chicken sandwich. No menu at the window after the non function speaker on the drive up. So I waited 30 minutes and couldn't order anything that had chicken tenders in it. Get more people fix your stuff that doesn't work. It's not rocket science, nor it won't be a mystery why this place will eventually lose down despite just opening 6 months ago

    This is my complaint form 8/22 still got a bs response from customer service…read more Ordered food today at the Pontiac il location (not on your website anywhere) ordered 3 3pc dark meals with mashed and gravy and coleslaw and 2 kfc bowls and an extra side of mashed and gravy since they were out of Mac n cheese. what I received was 1 3piece dark mashed and corn and 2 nugget type meals with fry's and a drink and 2 kfc bowls with no chicken the biscuit was a solid rock. This took 45 minutes to make with 2 customers in the store. The chicken was definitely old almost like they reheated last nights chicken. Since we went at 1159. There's no way it can be that old where it's nasty. Went to get corrected staff was rude and refused refund. Decided didn't want more food from there since they were being nasty(you know them do something weird to our food). So left with food we won't eat. Tried to contact store after to possibly speak to manager no phone number listed on google or on the receipt so couldn't get a hold of anyone to try to fix. So next best thing go to customer service and all they can offer is a gift card through the mail and escalate my complaint to the store manager. I don't want a gift card also they would not provide me with a phone number to the store. Do they not have a phone in the store.

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    KFC - Response from customer service

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    Response from customer service

    Wendy's - burgers - Updated May 2026

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