I originally had this location rated 4 stars, but after this experience it's a 1--no question. After a long day and a funeral viewing, I stopped here just to grab some quick food and head home. There were only two cars ahead of us, yet it took about 20 minutes to get through the drive-thru. When we finally received our order, I noticed the spicy nuggets I ordered were replaced with regular nuggets. I politely let the drive-thru employee know. While waiting, I tried a fry from the bag and it was completely cold--not lukewarm, but cold. A manager came to the window and told me I hadn't paid for spicy nuggets. I explained that I had ordered spicy nuggets, received regular ones instead, and was happy to give those back. I also mentioned the cold fries. The manager snatched the nuggets out of my hand (which were probably thrown away), tossed a bag of spicy nuggets toward me, said "That's not my problem," slammed the window shut, and walked away. I was calm, respectful, and not looking to escalate anything--especially given the day I'd had. The behavior from management was shockingly rude and unprofessional. Between the long wait, cold food, and unacceptable attitude, this was a terrible experience. Poor management, poor food quality, and even poorer manners. I will never return to this Wendy's location. Shameful is putting it nicely. read more

Pulled off the highway on a road trip to get some food. The ancient Drive thru equipment was broke. Sign said to pull up to the window to order. So I did. Employees inside watched me sit there for 5 minutes while they aimlessly wandered around an empty restaurant. Multiple times making eye contact with me. Eventually I left. What a dump. read more

Wish I could give it 0 stars. To start, they didn't have any frosty's. We ordered on the app, and not sure how to get a refund - they didn't explain how or offer. The food my girlfriend and I got was disgusting. Cold, and like it was sitting around for awhile. My girlfriends burger wasn't in a wrapper, but thrown into the bag ( with the wrong toppings she asked to NOT have adjacent to the thrown meat in the bag). The funny part.. the wrapper was crumbled on top of her burger! My food also had the wrong condiments. I asked for no mayo, got mayo. I asked for onions and pickles, got no onions or pickles. Our drinks - what's what? We got a diet and a regular coke. no tabs pressed so I have no idea what was what. Overall, terrible experience. Never go to this one. Instead, take the trip to bridgeville for the wendys there, so much better. Will never be back to this location. read more

The food wasn't bad but wth? There's a divit in my frosty like somebody put their finger or tongue in it?! I can't eat this read more

Wendy's - Frosty with finger print in the middle - Fast Food Near Me - Pittsburgh, Pennsylvania

When you run out of burgers and close whenever you want. Well that's not a good start. Pretty horrible in every sense of the word. I get it. You want to leave. Your hours are till midnight. You don't close at 11 unless it says that. Happy I don't work at St Clair anymore to even consider this pathetic place read more

Cheeseburgers pretty good Frosty's are one of the best I don't know why last time I gave this a two star review that time they just must've forgot the fries must got a little cold read more

The manager at the Conhran store was so helpful today. I thought I lost my wallet. He went above and beyond to help me find it as I was freaking out. Thankyou. read more

Place blowss. I went to go inside cause my vehicle doesn't fit and they were not open at 8:30 when they say 8. Called in cause this isn't the first time and got told they had "a electrician in the dining cause of lighting issues" as I'm standing at the door and everything looked perfectly fine and there was no electrician. This isn't the first time they made up bs cause they were too lazy to open up at the right time. And not to forget EVERYTIME I get food from here it's terrible and taste old. Don't waste ur money here. read more

Wendy's - Fast Food Near Me - Pittsburgh, Pennsylvania

The best Wendy's by far in Pittsburgh. I don't know why people are saying bad things about this place. The service is super fast. The staff are really friendly. The food is always good and tasty. My order is always right. Keep up the good work. I love you guys This is my new favorite Wendy's read more

This Wendy's is mostly good, but has bad spots in it. I ordered a plain Son of a Baconater, but I got one with all the condiments on it. The fries with it were cold and not fresh. I also bought a chocolate frosty, but I got a vanilla one. Other than the poor customer service, lack of remembering order and the fries not being fresh and cold, the food wasn't that bad, the fries are the only food that weren't fresh. Overall i'd give it 2 stars for the poor customer service, the lack of remembering orders, and the fries being cold and definitely not fresh. read more

I ordered a dave's single and got a Spicy Chicken Sandwich.. this wendy's absolutely sucks! Do not order food from here. Their employees are rude as well. I will not be ordering from this wendy's again. There's another one between dormont and beechview. Do yourself a favor and never come here. They will be rude and get your order wrong. read more

Wendy's - I ordered a dave's single and got a Spicy Chicken Sandwich.. - Fast Food Near Me - Pittsburgh, Pennsylvania

Fries are not as hot and fresh as described in their recent ads. They're supposed to be hot and fresh. My bad for not checking before I pulled out of the drive-thru because these fries they served me were tepid and inedible. And what's with all the salt? Gross. Makes me not want to return. Check your fries before you pull out of the drive through and demand hot fries or just drive on past. Shouldn't have to demand hot and fresh food. It's almost as if the people working there are resentful of having to work there. The franchise owner obviously doesn't have quality control measures in place or just doesn't pay these poor workers enough. One star for the nice new modern looking building. I guess that's where the money went? read more

Remains comically the worst Wendy's I've ever been to. We ordered a pretzel burger double, meet and cheese only, a spicy chicken sandwich with cheese and bacon only, a side of ranch and a hi c and a berry lemonade... we received a pretzel burger with the onions on it, and the chicken sandwich with lettice tomato mayo... no cheese no bacon... no ranch.. and no straws. It's so tough to hire people who care to do a good job. read more

Just the drizzled poops. First the cashier spills my Frys all over the pay counter. Then proceed to scoop them up with bare hands and out them on my tray for me. That was my order of fries no replacement with non fingered up fries. The I noticed she only gave me a half a cup of small chili. read more

Wendy's - Half a small chili - Fast Food Near Me - Pittsburgh, Pennsylvania

Service is terrible at the window the lady who was taking the order I can hear her three cars back, when she took my order she was very rude I pull up to the window gave her my money she shut the window came back with my drink and my food and I asked for ketchup and she went and got me some but said to me they probably have it in the bag already but here's some more and threw it at me . Bad part about it is I think she was the manager. I know everyone has their days that are not going good but do not take it out on the customer when they did nothing to them . read more

I got a chicken sandwich, it was supposed to be on a pretzel bun which it was not and the scrag of lettuce was so small why did they even bother, when I called they pulled this I can't hear you business read more

I don't write fast food reviews often, because I don't really see the point. By definition they aren't fine dining and there usually isn't much of a reason to leave a rave review. So when I do review fast food joints, it's because they're extremely bad at what they do - and this Wendy's location is a prime example of that. This spot used to be ok enough. I remember coming by with my family and having no serious problems getting a quick bite at all. These days, though, the staff definitely don't have their act together, and I guess management doesn't want to tell them so. I can't remember the last time I got out of their drive-thru lane in under 15 minutes. At first I thought maybe it was a fluke. Now it's become a long-term occurrence. The last time I came, they had the audacity to say "We'll be with you in just a moment" - twice! - and they left me hanging. Each. Time. I ended up staying just to see if they even remembered I was there. They did, after I sat so long that it would have been too long a wait at a sit-down restaurant, let alone in a fast food drive-thru line. The only reason I keep coming here is because their food at least meets Wendy's standards and gives me something to keep me going between my appointments throughout the day. But based on other reviews, even this isn't always the case. Get in the line here at your own risk. Don't expect much. In fact, skip it altogether if you can, until other visitors can confirm that you won't wait as long as we currently do for our "fast" snacks and meals. read more

The cashier at the window tonight around 6:39 pm had NO mask on. Not even around his neck. No where. Will never go back to a place where Covid will be spreading! Give it time! read more

One of the best Wendy's I've been too. I use to come here a lot and every time it's been delightful. The food was prompt and correct and the few times there's been issues I've been given cupones. The workers have always been super cheery and don't seem like they hate you just for ordering food there. There's one young man who often works the food window with long hair and he's always a delight. read more

I was quite surprised last night with the unprofessional behavior of the employees. There was a clerk who said she was assistant GM screaming at a customer because the customer said she ordered a meal. The employee yelled that you are dealing with a 14 year old and don't come back! Why because the customer was trying to pay .50 for the meal she wasn't charged for initially and get her fries? I am a regular there but if Wendy's condones that type of treatment of customers they won't see me again. read more

I don't understand why the chili at this Wendy's is never the same. Today it was so watery, you might as well have called it soup. The prepared lettuce for the 'taco salad', was not particularly fresh and crisp. The cheese was also in bad shape. This is not the first time I have been displeased with Wendy's on Cochran Road. read more

I couldn't get service here. Waited for five minutes, was acknowledged at the two-minute mark. After reading some reviews here, I waited another two minutes and decided it wasn't worth the wait. There was maybe a ten car line outside also waiting. A menu item was out of stock according to a sticker across the menu board. I left and went next door for my fast food fix. Taco Bell had modestly better reviews. I got service there right away. read more

Yes, a fast food review because it's just that bad. I hate to say that II'll probably still go occasionally since this is right by my work, but "fast" food, this is not. I once waited 30 minutes, no joke, to place and recieve my order. Today I waited in the drive through for 15 minutes with 3 cars in front of me. They seem to constantly be understaffed and hiring at this location and they are not moving quickly at all to keep up with the demand. read more

Like a few other chains in the vicinity, considering it's in Greentree/Mt. Lebanon/Scott Township (???) one would think you'd be in for a superior fast food experience. Instead, this basic (throwback?) Redhead stronghold offers few of the newer Wendy's menu items such as cookies and brownies and employs some obviously unhappy employees who will fill your Frosty or soft drink cups only halfway because properly completing a serving is just too much hassle. Move along and avoid or risk falling into a malaise over the state of our evil economic system. P.S. I've been here several times. A masochist am I? P.P.S. The food is up to the usual corporate standards. I just don't like feeling as if I'm imposing on someone for stopping in. P.P.P.S. Raise the minimum wage. read more

I try to give places extra chances since I get there can be bad days, I used to work in fast food. But this was there final chance. I spent over $40 there, didn't get half my meal. I tried to call and not a soul answered so I had to drive all the way back there. I got my food and they apologized but it was just infuriating. read more

They never give me my sauces when i ask for them... when i spend $10 on soggy tasteless fast food i, at rhe very least expect them to give me their available sauces to make it half edible. read more

The worst most horrible breakfast ever. I got a half a cup of cold coffee, cold breakfast sandwich and 3 cold potatoe wedges. Asked for extra cream the dude freaked. Never again. read more

Ordered burger and fries. No receipt. No napkins. Only one small slice of bacon! Horrible! read more

Wendy's - Pathetic - Fast Food Near Me - Pittsburgh, Pennsylvania

I haven't been to Wendy's in some time now , but WOW What a disappointment . The people all look like they HATE their jobs and treat the customers accordingly. The food was horriable. The number one meal was down sized to the 99 cent cheeseburger and the fries tasted like they were sitting in grease that was a year old. The big coke was 3/4 ice and 1/8 water and 1/8 coke. I threw my mean in the garbage. I wont be back. If this is what Michael Obama wants us to eat ? Well lets see her and her kids eat it ! WOW Dave , I bet your turning over in your grave , you poor bastered ! read more

Instead of throwing away cold food they thinks it's okay to hand it to the drive thru customers who won't be able to complain because they are gone before they realize the issue. Check your bags I sent my cold limp fries back and was told by rude window girl.ro pull forward. They gave me the same cold fries back. Had to again ask for fresh ones. Drive thru at your own risk. read more

Thanks for the food poisoning, twice in the last few months. This location is absolute trash and needs to close. Bad service, bad food.

Dave Thomas would turn over in his grave if he saw this location. Rude employees, inedible food and terrible service. No more of this location. Sadly it was great when I was a kid. read more

I worked at this Wendy's throughout high school and I want to cry when I go there now. The SERVICE is HORRIBLE! Omg, no sense of urgency whatsoever. There is always a line at the drive-thru, always. Makes me want to pop behind the counter again and get things moving. Ugh. read more

Not that I'm expecting great customer service from Wendy's, but the lady with the manic panic red hair and tattoos that just took my drive thru order was SO RUDE for absolutely no reason. read more

We went to the Wendy's and we asked for a 10 piece chicken nuggets with a water I got a four piece chicken nuggets and a sprite we were charge for a 10 piece chicken nuggets not OK read more

Worst Wendy's ever! Employees suck. This used to be a decent one, not anymore...wow. Gave one star because I couldn't give zero. Find another place to go, keep driving, you'll thank me later. read more

I only go to this location because it's conveniently located for me, otherwise I'd never go. Where to begin? The drive-thru is always so slow and sometimes I just sit for 5-10 minutes without anyone saying anything to take my order. The drinks sometimes taste funny, like they aren't mixed correctly. The fries are cold a lot of the time. They never give you your receipt. (Which is one of the only ways you can let Wendy's know about customer satisfaction.) Most of the time if there is a sauce on your sandwich/burger they DRENCH it to the point where your bun gets soggy. I've gone home multiple times with the wrong order or items missing from my order so always check your bag even if you have to pull into a parking spot. They never include ketchup packets in your bag and they almost always forget utensils and straws so make sure you ask for them. read more

This has to be the worst Wendy's I have been in for a really long time. I eat at my favorite Wendy's restaurants at least three times a week. I won't come back here.The owners need to redo the restaurant, including hiring a more energetic and speedier staff. read more

Asked for no ketchup for kids meal burger 2x at drive through, and they failed. Nobody answers the phone when I called to complain. Epic failure. read more

The Wendy's on Cochran road is literally the worst franchise I've ever encountered. The service in the location is terrible. The restaurant is dirty. The operator of this location should lose his franchise over how bad this location is managed. It's pathetic. read more