Another Wendy's fail. They used to be a nice B level chain but these days they're running on C/D level. Not unlike Popeyes, seems two out three of them suck and this one's no different. At least they were quick but all the food was cold. Bleh, meh, neh. Needed to run back in too. No napkins, no spoons or forks, no smiles. Was like throwing $10 away. Coffees's usually pretty hard to screw up ...ending up tossing mine. read more

I stop at this location frequently on my way home from school at UCF. They always have great deals in the app. I usually order pick up through the drive-thru but one day when I arrived the line was really long so I went inside to pick up my order. There was no line inside. The worker told me they are unable to give me the order unless I go through the drive-thru. This is silly and not sure if that's the actual policy or she just didn't want to give me my food. Luckily, you are able to cancel your order in the app so that's what I did that day. It saved me the calories of a small frosty and large french fries. They were running a deal through the app that you could get free fries if you ordered something that cost at least one dollar. read more

Tonight I purchased two meals today with drinks, fries, a baked potato, and a 10-piece chicken tender. Everything came out just warm, not hot or freshly made. It really seemed like the employees didn't put much care into the preparation. I hope management encourages the team to take more pride in their food--it makes a big difference for customers. Order # 1387709961 10-18-2025 read more

The front counter service is horrible. I'm not sure why they're still open. Even the people that I was standing there with you could tell they were upset. Also, the lady upfront the one with the bushy hair the dark skin, horrible attitude don't look you in the eye, I know for a fact, she does not want to be there. She hates customers you can tell. Hope she's not an owner. I don't think she is. I think she's just a worker again the worst attitude three people told her have a good day. She had never responded by myself. Told her have a good day no response. You know why she's not gonna have a good day she chooses not to, but I think that she needs to be changed out she doesn't need to be on front counter put her in the dining room cleaning tables. I think that's what she's good at maybe read more

Definitely not impressed. Ordered an apple pecan salad which was definitely not fresh as you could see in the photo. The lettuce is old, I had to pick out the bad pieces. I honestly couldn't even finish it because I was scared the cheese may be old as well. Won't be ordering salads from here again. read more

Wendy's - a plastic container with a salad in it - Burgers Near Me - Orlando, Florida

Me and my family came into this FAST food restaurant expecting to be out of there in a few minutes. We left 40 minutes after. We ordered our food and shortly after a basketball team came in and all the workers became disoriented. We only got our orders after they served 2/3 of the team 35 minutes after we ordered. They gave us the wrong order TWICE and after we left we found our orders to still be wrong. My brother's Dave's Double had so much bacon and my jr. BACON cheeseburger had none. All of our drinks were the wrong size, the potato with SOUR CREAM and chives came with no sour cream, the chili didn't have the cracker it normally comes with, and we got extra fries (i usually wouldn't complain if they hadn't gotten everything else wrong and taken forever to give us our order). Needless to say this was my worst Wendy's experience, if not the worst fast food experience i've ever had. read more

No straw I asked for bbq and ranch I got ketchup.. food was cold as hell It was just not a good experience.

Shoutout to the Saturday night crew for making a FIRE potato. Honestly really appreciate it. read more

Wendy's - a loaded loaded loaded loaded loaded loaded loaded loaded loaded loaded loaded loaded loaded loaded loaded loaded loaded loaded loaded loaded loaded loaded - Burgers Near Me - Orlando, Florida

It's Wednesday 1-15-2025 12:08pm and the Wendy's on Sandlake near John Young in Orlando is out of potatos already????

I have to give kudos to the Wendy's marketing team. The pics you place on your drive thru ordering menu look sensational. I tried the hot honey chicken sandwich as I love grilled chicken, honey and bacon. The pic looks stacked!! What I received was a crushed down semi grilled bun, chewy chicken, bacon cooked to complete scorch soggy old lettuce, and no honey taste whatsoever. I know it's so hard right now to staff restaurants and many chains are struggling to recruit, train and hold onto employees, but this visit was horrendous. read more

Order totally wrong: 2 Specialty not made, baconator fries not made, ordered soda & nuggets not included. NONE OF WHAT WAS PAID FOR WAS DELIVERED! Repeated problems @ STORE including incomplete sandwiches without bacon, cheese & sauces, as ordered. Repeatedly phone calls to store not answered, mailbox full. All calls to customers service @ 888-624-8140 are never answered. Last 2 orders via Wendy's app wrong. Last order thru Postmates on 7/21 was wrong, They refused to take the care of it. ONE PROBLEM IS ALWAYS THE SAME, THEY NEVER MAKE THE ORDERED SANDWICH. NO BACON, NO CHEESE NO SAUCES. INSTRUCTIONS NOT FOLLOWED read more

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Would give it no stars if I could, but look what I found in my chicken biscuit when I took a bite. I almost threw up when I saw it. read more

Wendy's - the inside of a chicken sandwich - Burgers Near Me - Orlando, Florida

went into Wendy's with a T-Mobile offer. Luisa and Kevyn at the front counter were super nice and patient in helping me to redeem the offer. Big smiles and not a hint of annoyance as there must've been many people that day coming in for the same thing. Definitely great service! read more

Worst experience at Wendy's ever. The freestyle machine wasn't working. They gave my husband a cup of clear soda after has asked for Mello yellow. When he stated it wasn't mello yellow the only reply was "that's what came out". Every single table was dirty and had soda, ketchup, sauce or frosty spilt on it. I used the baby wipes I had to clean a table so my husband, myself and the three kids with us could all eat. We will NEVER be back to this Wendy's. Such a disappointing experience. read more

Got all the way w the 2 key fob frosty only to learn they gave me the wrong bag! Spicy chicken & I ordered 4 jr bacon cheeseburgers!!!! They close in 15 mins... Let's see how they handle this when I take the food back tomorrow. read more

Order totally wrong: 2 Specialty not made, baconator fries not made, ordered soda & nuggets not included. NONE OF WHAT WAS PAID FOR WAS DELIVERED! Repeated problems @ STORE including incomplete sandwiches without bacon, cheese & sauces, as ordered. Repeatedly phone calls to store not answered, mailbox full. All calls to customers service @ 888-624-8140 are never answered. Last 2 orders via Wendy's app wrong. Last order thru Postmates on 7/21 was wrong, They refused to take the care of it. ONE PROBLEM IS ALWAYS THE SAME, THEY NEVER MAKE THE ORDERED SANDWICH. NO BACON, NO CHEESE NO SAUCES. INSTRUCTIONS NOT FOLLOWED read more

This location is absolutely incapable of fulfilling an order correctly. After giving them a try at another location on Colonial and liking the change to their burger meat, I thought I would go to the one closer to me. But EVERY TIME they forget something. One time they didn't put both fries in the bag but twice now they've put mayonnaise on my burger when I say specifically (multiple times) to NOT put mayonnaise on there. This last time I even made the girl repeat it back to me. Still they put mayo on! I called their suggestion line which was about as worthless an experience I could have possibly had. I left a comment on their site and that still did nothing. Wendy's just does not care about customer service. And their meals are way too expensive to endure this bull. Will never be going back to any location. Their lack of customer service has completely turned me off. read more

Wendy's - Burgers Near Me - Orlando, Florida

It's hard to rate this place so I'm a just give it 3 stars , at night like late at night this place ironically is damn near perfect, my food is always hot , they 9/10's has had their ice cream machine on and their staff is quick and efficient, but during the day ..... expect the stereotypical McDonald service lmfao so imma have to 3 star this read more

Went inside for a change. Place was not clean, long line and wait time. Only 1 person taking orders and she was getting order together. Watched multiple people leave. After 15 minutes of waiting I left without eating lunch. Very upset. I know times are rough but will be worse when customers choose a different place to eat. read more

5 stars for fast food?! Yes, it can happen. This store must be brand new. The outside was clean and what appears to be a new style for the chain. Walking inside I found a clean and brightly lit place. What really stood out to me was the fact they have a huge like 4 - 5 long fireplace. If it wasn't a cold day(74 degree) I would have cracked jokes on it. It was very nice feature to see. They have two huge TV's on the back wall as well. They have a Coke Freestyle machine! I have learned to love and hate them. You get like 500 flavor's but some of the flavor's all taste the same or kind of fake. For example, Cherry Coke is one of my favorites! But Freestyle cherry coke is NOT the same was what comes in a can, bottle or dedicated fountain drink. But I think that is a gripe for Ye Old Coke Cola and not poor ole Wendy's. Service was good and food was up fast hot and maybe fresh. When I eat fast food there is a 90% chance I'm ordering from the dollar menu. I mean, if I am going unhealthy it should be cheap also! Expensive and unhealthy makes my brain angry. Like a $9 Taco Salad. read more

this nice african american lady was kind enough to give me a big discount knowing the food was ass. the website pictures are a catfish from reality. just looking at the food had me gagging and i was utterly disgusted. it tasted horrible AND ONTOP OF THAT i had a frosty nd they had no spoons !! and no ketchup!! this shit is ass never eat here. read more

Wendy's - a plate of food on a table - Burgers Near Me - Orlando, Florida

I went today around 0200am (close at 0300 am) all lights from the drive thru was on . All employees was sitting in the parking lot smoking. Surprise ! ""The drive thru person talk we are in maintenance " I said really ? "Yes sorry we are in maintenance "... passed around to verified .. the maintenance was smoking !!! read more

I try to avoid this one but 8:30 at night and wanted something fast. The place was dirty, barely staffed. the cashier slow and was filling orders while taking orders no gloves,all other workers no gloves. Drink machine had like one flavor available. Cashier was told this and still gives people cups with no way to fill. No potatos so stuck with salad. read more

Sadly disappointed, looking past the fact that this had to be the dirtiest restaurant I have ever been too. After standing there for about 10 minutes we were greeted by a nice gentleman who discussing very important game of MINDCRAFT with another employee. He politely said we had to wait for the manager, who was the only one with the key to the register, so we patiently wait another 10 minutes before deciding, kets just leave, to our surprise the manager (clearly said on the shirt) was having cigarette break with a little purple haired girl , I am so glad we left. WENDYS please look into these restaurants every now and than, this surely full of violations, read more

It is really hit or miss with most Wendy's in the area but this one seems to be the better of the bunch. I usually get a number 7 homestyle chicken sandwich or a salad and my children get nuggets. The food was hot and delicious. The frosty was cold and yummy. We have never had any major issues here. Would recommend read more

Just got home from getting fast food at wendy's. After waiting over an hour for an order for 4 people, i got home and took a bite out of my JBC and as i looked down i saw a cockroach crawling on the inside of the wendy's wrapper where my burger was wrapped. As soon as i saw the roach I instantly spit all of my food out. BUT WAIT THERE'S MORE! After I finished throwing up, i proceeded to call the location to talk with the manager. After I told "Maria" the manager that I found the roach in my food she flat out said that "she doesnt know what to do... And I instantly demanded a refund which she is about to honor when I arrive momentarily. I WOULD RATE THEM ZERO STARS BUT 1 STAR IS THE LOWEST YELP WILL ALLOW read more

Wendy's - Burgers Near Me - Orlando, Florida

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Like others have said, I can confirm too that this is the slowest Wendy's ever. Late at night they handle one car at a time. Ridiculous.

Cashier said nothing to me during transaction. Was freaking awkward. Gave me the smallest cup possible. Never even seen this cup size at a Wendy's. No ketchup in bag to go. Never asked to give me receipt and walked off. Gave up and just left without it. Editing review because I have been informed I received the 4 for 4 cup. I ordered a combo Wendy's. Not the 4 fo 4. read more

They were extremely rude and literally spit in my friends water all because of one slight miscommunication bc we couldn't hear them over the drive through intercom. Probably shouldn't have expected better service considering it had no one in the drive thru line during lunch time 5 minutes outside of UCF on a Saturday... read more

I've never went into the inside of this Wendy's but I have went through the drive through several times and I feel like it's always a hit or miss. Sometimes it'll be really fast and other times I would have to wait for about 7-8 minutes before receiving my food. Whenever it takes a little bit longer, I've noticed that the staff will forget something like a sauce that I requested for or mess up the order somehow. I think Wendy's is pretty average but there are only two things that I get here all the time when I do come which will be their "Frosty" and the baconator fries! The frosty is always smooth and super duper cold, which is how I like it! While the fries are just the right amount of crisp and they are always generous with the cheese sauce. I will update my review once I've been inside the restaurant because I think that will offer a different experience! read more

Service was downright rude and many items like Chili not available at night. Avoid this location and if you can get Chick-fil-A before it closes, just go there. read more

I order a simple 4 for 4 with a junior bacon cheese burger. My burger did not had bacon, it was cold, had a pound of mayo and the lettuce look like it was the last piece they found. Fries and nuggets were ok. No doctor pepper available. read more

I keep rating this place low. So why do I keep coming here? Because it's only a 15 minute walk from my house. Today was another disappointing experience. Ordered a 4 for $4 and chicken nuggets. Problems I encountered: 1. no order taker up front, one had to be called to the front. 2. they ran out of Powerade, I told the order taker, no acknowledgement from her. 3. sweet tea dispenser wasn't working. Told the same order taker, she said they just filled it. Okay, if I just said it's not working, then it's not working, I'm not trying to piss on your day here by claiming false problems. She tried herself to get it to work, it didn't. Asked if I could get lemonade instead, she said that would cost extra. Then finally offered to get some sweet tea from the drive thru dispenser. 4. food was cold. All of it: nuggets, fries and double stack. Why did I stay? Because I came with my daughter and she likes nuggets. It's going to be some time before I come back here. Their management needs to start enforcing standards. Or is management part of the problem? read more

Wendy's - Loves her wah wah - Burgers Near Me - Orlando, Florida

I have came to this store so many times and every single time past 12 am they do not have the frosty machine open. For a restaurant that is supposed to be open until 3 am, to have their food products off 3 hours before because "they have to clean them" every night, is very unprofessional, coming from another food service employee for 7 years. I hope a manager sees this and manages this store better, telling their employees to not take apart the machines until you are closed so all guests are satisfied. I will not be coming back here as this is my 5th+ time trying. Do not come to this location, employees are lazy. I also called 9 times before to make sure their machine was up and no one answered. Very unprofessional, not normal store. Thank you read more

You can not say you close at 3am and just have a written sign that says delivery only, that just makes no sense, bad look just in general, I would not be trusting the night time manager if I was the GM or whoever runs this place during the day, I wouldn't think that would be acceptable considering I live down the street and never had this problem, but if that is acceptable then clearly this should be mentioned on google so customers won't waste their time trying to order food. read more

They messed up my order in every possible way. I didn't even think it could get more messed up dear god. They didn't believe me when I said we had missing items as well. Watery drinks, cold fries, no chocolate frosty. Never again read more

It is 12pm (prime lunch time) and this was the slowest Wendy's ever and there was two people in line..the lady accidentally gave me lime syrup shit which I tried (was gross) and said it was wrong and gave me a look like it wasn't..then I take my bag of food about to leave and she gave me someone else bag.. it was just hot mess lol not the worst experience ever but one of many.. read more

Closes 30 min early and says no cash no card but you can order not even taking a tip fire all of them start over

"WOW, great look; and, menu!" This Wendy's location is one of the newest in the area; and, the results are stunning. My wife, daughter, and her friend stopped in for dinner yesterday; and, we had a great time. Her friend ordered her "usual" Chicken Nuggets, with no sauce; and, Small Fries. My wife had the Crispy Chicken Sandwich; and, Value Fries, while my daughter opted for just a Medium, Vanilla Frosty.. I went all-out, since the last time I had Wendy's was more than 12 years ago! I got the Jalapeno, Spicy Chicken Sandwich, with Natural-cut Fries; and, a Medium Frosty. The chicken was a full breast, all white meat, thick and juicy. It has a cheese sauce, with lots of fresh, diced jalapenos without the seeds. Pepper Jack cheese added an extra kick. The Frosty was as thick and tasty as I remembered. Our server, Michael, was patient; and, encouraging. The interior space is spectacular; and, the outside is gorgeous. We had a great time. read more

Without a doubt the slowest fast food restaurant in Orlando. In the drive through, they have a habit of serving one car at a time. Meaning they won't take the next order until the previous car has their food.........at a fast food restaurant....... please let that sink in. My latest encounter came at 9pm on a Wednesday. The dining room of the restaurant was empty, and there were 4 cars in front of me. I got my food 17 minutes later. This place desperately needs new management. read more