Absolutely appalled by the management at this Wendy's location. My family placed a DoorDash order that took nearly an hour to arrive. When the driver finally showed up, he apologized and explained the restaurant was chaotic, with frustrated customers leaving and staff refusing to fix problems. When we unpacked our order, multiple items were missing--meals, drinks, sauces--you name it. I called the restaurant immediately. The first person hung up on me. The second call connected me to Michelle, who claimed to be the manager. What happened next was shocking: * She yelled over me the moment I began explaining the issue. * Repeatedly insisted it was a "DoorDash problem," refusing to take any responsibility. * Told me to "shut my mouth" before hanging up. * Refused to answer any further calls. This is not just bad customer service--it's hostile, unprofessional, and completely unacceptable for a manager. Managers are supposed to listen, solve problems, and represent the company professionally, not speak to paying customers like this. I am urging Wendy's corporate leadership to take immediate action. Someone who treats customers this way has no place in management. Proper accountability--disciplinary action, demotion, or termination--is absolutely warranted. Customers deserve respect. This manager showed none. Consider this a warning to anyone thinking of ordering from this location read more

Cold fríes and two long hairs in the middle of my daves double. Very gross. Took a really long time.

Had a previous issue with my experience at the restaurant, but the Wendy's team and franchise owner personally reached out to resolve the issue which I have never experienced with any company ever. They have a great desire to make sure things are the best they can be! read more

FUN FACT: Wendy's is the first job I ever had back when I was still in high school. You know, jobs that everybody knew were minimum wage for teenagers, not life careers unless you go into management. I should be a bit biased because of that fact, but I am not. The menu has changed quite a bit since my stint working there back in early 2000 to 2001. Anyways, this Wendy's is located on Wickham Rd., right in front of Walmart near Eau Gallie Blvd. Being a newer location, the ambiance and style are modernized with easy but stale colors. The service was modest as it should be at any fast food restaurant. Finally, the food... well... it was Wendy's as in it was still good for what it is but it did not stand out compared to others. I had the chicken salad and my dad had a single I believe. Like I said, good but doesn't stand out from others. On a sidenote, the brestrooms were quite clean, too. Stocked adequately if you needed to do more than a #1. Overall, a solid experience that doesn't stand out or fall short of other Wendy's in general. Will I eat here again? Well, yes if I ahave a hankering for Wendy's and they are nearby or if I need something of convenience. Won't drive out of the way for them though. Still, a solid three star average rated restaurant nevertheless. read more

Wendy's - My dad eating chili! - Fast Food Near Me - Melbourne, Florida

See all

I know a Wendy's typically isn't so special because the food is very much the same or at least it's supposed to be. This location definitely stands out on quality of food preparation and service. The entire experience was outstanding. The cashier was quick and efficient, the fries were hot and crispy, and the entire wait time was under 5 minutes. Definitely a spot to drop by for a quick lunch. read more

Customer's now have to pay for bbq sauce on a chicken sandwich should come with a choice of a sauce! Let's face it once the chicken sandwich has been changed to a cheaper one now the sandwich really needs to have a sauce on it. read more

OK I've goven my business to Wendy's.... a couple times Trying to help to see if they were going to get better, was really really wrong....Yes I was tonight. My husband just got off work after 14 hours went by this Wendy's came home with the food. None of it was hot everything was overcooking rotten and now he hast to go back up there. Return his food without going to jail because he's also a chef, so he is highly pissed off and now we don't get to eat for another hour thanks a lot Wendy for making my wonderful day with your crappy ass food and you guys want to get paid more money as a service worker ha you didn't even deserve it.....get people who want to make money !!! get people who want to work hard ......and deserve it!!! or just stop close your doors read more

As a rule, Wendy's is my favorite fast food restaurant. And having had lots of good experiences previously at this particular Wendy's, I was really disappointed in my experience tonight. I went through the drive thru shortly before midnight & seemed to be the only business they had recently. I live about 6 minutes away & by the time I got home, the fries were cold & the Baconator was lukewarm. I get halfway through eating the Baconator & find they put pickles on it...gross. Seems like someone needs to be trained on how to make each burger properly. Hopefully things are better next time. read more

Placed a mobile order today and had to wait in store nearly 45 minutes to receive it.

Both times I have went to this Wendy's my order has been missing items and have the wrong customizations on it. Drive through employees have never said a SINGLE word to me while giving me my food at the window. Order is never right and service is always horrible. read more

Horrible service, came through drive through and told them a specific order multiple times and they seemed to hear well.. grabbed my food had to go back around because they forgot something I added and wanted to act like they didn't hear a word I said, the service is sh*t and they continued to argue with me about my order and had management and multiple people come to Window being rude, HORRIBLE Save your time and go to the 192/west New Haven location. SAVE YOUR MONEY AND TIME. read more

The service was good but the food wasn't great at all so okay i guess And the ambiance was good so okay overall read more

I know most reviews are bad because that is usually always a review but each time I go they are nothing but nice and fun. Regardless if you like Wendy's or not, the staff are amazing. I got my food hot, so hot that it felt like I myself just took it off the stove. I did go through the drive through however so my experience might differ if you went inside. read more

Ordered a baconator and get two pieces of bacon on it!! Are u kidding me?!? Also ask the girl at the window for extra chill sauce for my chili she gives me 3 and says that's all u get lol when a quest asks for extra sauce and offers to pay for it you don't tell them that's all you get! Wendy's this is why you have complete incompetent people working for you!! Get it the fuck together read more

I normally don't​ review a fast food joint but this location produced some very good burgers. Hot and Juicy as they like to say. I jsut really miss the old fries. These country cut are just​ yuck. The staff was nice in the drive-thru​. Way better than​ the location on Eau​ Gallie Causeway. May be​ my new go-to​ food spot on the way out of town. read more

actually tasted like shit, i would rather eat cow manure instead of this. what a waste of money, time, and gas. baked potato literally had no cheese on it and burnt, disgusting bacon. if you're looking for something open, save your time and money and go somewhere else. read more

tried the new hot honey chicken sandwich very crispy with a nice kick of spice, honey get it a nice sweetness paired with the fried pickels was a perfect sweet and spicy combo 10/10 would recommend read more

I'd give it zero stars if it would let me. This Wendy's was just ok when it opened. I think now that it's been a little while they have just stopped caring about the customer. The last 3 time I've gotten food here something is always wrong. Save your time and money and eat somewhere else. read more

If I could I would give this star rating the customer service is rude and they are cussing around my 3 year old daughter while we are eating dinner and also I complained about my taco salad that it didn't taste right and the guy that supposed to be a manager told me " that is impossible we change them out every day" he then pulled out a new salad and he looked at it and looked at me and he wasn't not going to giving it to me I don't recommend this store for anyone read more

This place has only gotten worse. Should really be shut down. There's nothing but drug abusers and ghetto people working there. The food is gross. I ordered a for for four and the nuggets was so hard it mad a loud sound when I threw them in the trash. The fries was overly salted. I assume it's because I asked for fresh fries and they put old fries in the oil to be hot and poorer so much salt on them. I asked for cheese sauce and it was so cold and thick it looked liked yellow pudding. The meat to my burger was so dry it wasn't edible. The amount of may they put on the bun to cover that nasty dry meat. Needless to say I'm not going back there and I wouldn't recommend eating there to any friends or family members. So dissatisfied read more

Ordered from DoorDash for the first time ever from Wendy's tonight. The DoorDash service was great! How ever Wendy's on the other hand didn't get the order right at all. Well besides the fries Wendy's got that right...We ordered 2 baconatore combos one with frosty and the other with a drink. And we got 2 cheese burger with mayo, Ketchup, Mustard with 2 strips of bacon. These burgers were nothing compared to the baconator. Nothing that can even be ordered on DoorDash app from Wendy's. Then also received a chocolate frosty instead of vanilla as I had placed in my order. Also no straw in the bag for the soda that was ordered in the other meal. I did call the store to speak to a Manager to drive up to Wendy's myself to correct this problem just to get my order right. Even more so for the price that was paid for these two combos. but nobody would answer the phone. I did leave a message for them to get back to me with my name and phone number. read more

See all

Drive through worker was rude. I would have left had the food order been for me. When I drove up to the speaker there was no greeting. She did not give me my total. She was bothered with handing me my food and collecting my cash. read more

Hope you don't want to order you food special from this Wendy's. They can NOT get the order right. I've put up with it. I tried to order a spicy chicken sandwich made the way I like it five times at this restaurant. Not once has my sandwich been made right. I threw out my entire meal and I Will Never eat at this Wendy's. read more

I ordered through the drive-thru & I had to repeat the last portion of my order several times. The amount she told me seemed considerably less than it should so I asked her at the window if she got my last item. She asked me if I wanted to include it. (Sigh), I did, paid the correct amount, went to their parking lot & parked, checking the bag. Not only did I not get any sour cream, awesome sauce, or a receipt, they gave me the wrong sandwich. I brought the incorrect sandwich inside, & told them about it (also about no cream or sauce). The acting manager there originally wanted to see the receipt & I said she didn't give me one. He went ahead & gave me the correct sandwich. I checked the bag but again, no cream or sauce so I had to ask for it yet again. Got home & found out that one chili had no meat in it & the other chili only had 1 small chunk. I contacted Wendy's headquarters & the district manager corrected the situation by letting us have a free meal. There was no problem until I discovered after I ordered that once again they gave me the wrong sandwich! I said enough is enough & I didn't want to waste any more time at this Wendy's who, as the district manager said, were having an off night (everybody?) the first night & it carried into the next time with different people the second time? On the plus side, everyone was nice but we will not be going back! read more