Terrible service and ignorant ambiance- apparently they ONLY were taking cash and the cashier had a whole attitude about it... even if I ordered thru the mobile app they said they wouldn't be taking the order either. Next time pleaseeeee (to not waste people's time)- place a NOTE on the doors that say: CASH ONLY PLEASE! 2 stars just because I didn't get to even actually try the food...! read more

Kindest Wendy's employees. We were a bit late for breakfast and they had not rotated their signs yet but changed over to lunch in store. They were the kindest people ever and made us breakfast anyway! All 3 made we sure we were okay and so apologetic. Great food and customer service! read more

Stopped in today for a quick bite as I was driving through. While the service was good, there were no fries or Frosty's! Their excuse was that the truck did not deliver this week. I understand things happen, but Wendy's is a huge chain! read more

Didn't have anything available on the menu. Service was rude - just don't go! Ended up not even getting my order. read more

Literally the nastiest place I've ever seen. The employees will spit and lick your food. I saw it threw the first drive thru window. They think they are smart by only letting the second one be used. Oh and lets not forget the racial slurs and cussing if you ask for your correct food. Yall are absolutely disgusting and should be ashamed. read more

One thing I will say is that they're consistent, consistently bad. I've had so many negative fast food experiences at this location. The most today and is almost laughable. I'm in my car, waiting, Ive been waiting for 30minutes and had to go back because my food was cold. So I'm waiting in my vehicle, doing a personal tiktok and suddenly the woman at the window starts shouting at me not to take video of her. She wasn't even at the window! She literally walked over, saw what I was dowing and berated me from the window. . Customer service is laughable my food was cold and they argued with me about whether or not my food was cold. It's definitely worth traveling the extra 30 minutes away girl or Monroe to avoid this Basket Case of a restaurant read more

I see almost exclusively negative reviews for Wendy's in Marshville. I want to be the one to give a GREAT review. I typically stop one morning and one late afternoon weekly. Laquita, the young lady who is there around 8:30 or 9 a.m., needs a bonus. If her beautiful smile and attitude could be cloned, the world would be a better place. Obviously, if you're there during a time it's busy (such as late afternoon - early evening) service can be slow -- as is the case anywhere! As for me, I am thankful Wendy's is there and will continue to go there. Most restaurants face challenges in finding reliable employees and providing food at a reasonable price. The only way to avoid all the pitfalls of eating out is to cook and eat at home! read more

They decided to just lock the doors with customers still inside. Service terrible, employees rude and disrespectful

Shitty service by shitty people who don't care We were the only car in the drive through and the ly still messed our order up. Didn't give us any fries with our 5 combos. Didn't give us 2 drinks. I asked for extra bbq so I guess that means none. Also the dining room closes at 10, so when it's locked at 8:32 that shows how hard of workers these people are. read more

Absolute slowest service you will EVER receive - that is, if you can even order. Most of the time they "aren't taking orders" but won't put a sign up or let anyone that's been sitting at the speaker for 10, 20, 30 minutes know. Once you pull up to the window to see what in the world is going on, they give you the BIGGEST, SNARKY attitude, avoid looking at you in the window as long as possible and then act like you were supposed to know they weren't taking orders when they are supposed to be open (owners might want to remind staff of their hours or update google). A JOKE of a fast food restaurant. I'd highly recommend spending your money elsewhere but if you must have Wendy's, go to Monroe - you'll spend just as much time and gas making the trip. EDIT: I also want to note I live around here and this is my fourth or fifth experience like this - so not a one-off thing. read more

good burger, good drink, quick, nice people, very Wendy's atmosphere, sadly they were out of Sprite on my trip here, but that caused me to get a yummier drink read more

We came through late so we had a bit of a wait staff was super friendly and the food was amazing. I've stopped Al eating at Wendy's because it just hasn't been that great but that was seriously good ! read more

l love going to Wendy's l always get a number 6 and today this black lady said they gonna eat the fries how l make them l only go to Wendy for there signature fries and they didn't taste like that today so now lm mad lm only mad bc l Just woke up maybe if l got there it wasn't l wouldn't be leaving a bad review but no there people like that but lm give two star bc l love Wendy's . read more

Very fast, friendly service. Will definitely stop here again. Food was great! Of course the Frosty was wonderful.

wish I could choose zero stars. Not only are the staff incompetent, slow, and rude...but the management sucks worse. The building is filthy inside and out. The wait time is almost an hour for them to not get the order correctly, and not correct it properly either. This is what happens when teenagers run your business read more

Driving to the beach for the weekend and stopped to get breakfast. Tried the Maple Bacon Chicken Croissant and it did not disappoint. Crispy sweet maple bacon, flaky croissant like roll. Definitely felt like a guilty pleasure. I do not eat breakfast often but if I was, I could definitely get this again. read more

It's too bad you can't give negative stars. First off if the drive thru has three or more cars then plan to wait up to 20 minutes until getting to order then you get cold food. Secondly everyone is rude and couldn't care less about their horrible service. It's one of the worst fast food experiences and this isn't a one time thing, it happens all the time. read more

Food was standard Wendy's fare. Sandwich sizes seem smaller than I remember. 15 minutes in the drive thru seems a little long. It's nice they give you a free single with your first app order though. read more

we ordered 3 biggie bags and they threw all of it in the same bag upside down service was slow and very rude for no reason not welcoming

Awful service, will not return. Wife is allergic to dairy, they put cheese sauce on her sandwich TWICE. Would not open the lobby door to talk to me, did not apologize even once for me having to drive back out. Phone number doesn't work. I wish I could give these losers ZERO stars. read more

SLOWEST Wendy's I've ever been to. The food is mediocre, but don't expect to go through the drive thru and get your food without waiting 10 minutes. The staff is rude and never apologizes for the wait! read more

Well , I was in the drive threw waiting in a line and waiting . So this was like 1 in the morning when the only orders they have come from the drive threw line . 2 cars go threw and when it came my turn the lady was like it's going to be a moment .I said it has already been a moment I sat there waiting to order at the speaker 10 minutes . The lady I talked to tried to justify it being slow because they where taking orders and handing out food . So 2 orders made them that slow God forbid they get busy .I could understand if the dinning room was open but it was not .When I did order the lady said all they had was chicken . I think it's called fast food for a reason that was not it . I wasted 30 minutes at Wendy's just in the drive threw . It would have been easier if I went inside and cooked my food myself . I know I am not the only one that complains about this Wendy's read more

This Wendy's sucks. I wish there was a 0 star option. They never have the order correct, the service is awful. Plus you are guaranteed to sit in the drive thru at least 20 mins. read more

I have been here a few times. But never again. Horrible Service. Rude employees. The food is Wendy's nothing great nothing awful. read more

Whoever was at the drive thru window tonight needs some training in their field. Seems like every step of the process was difficult from ordering, forgetting food at pickup, to coming home and still having the food made wrong. Telling us they can't make our order and make some "special exception" when told we always get it that way. Just overall poor attitude and deep sighing. If you don't like your job so badly find another one cause this ain't it. read more

I would rate it even lower if I could. Their business model is to be unfriendly and provide poor service.

terrible. just god awful. lady's at pickup window where EXTREMELY rude. saw one SPIT in another persons food. will NEVER be coming back. NEVER come to this location. employees are rude for no reason and my entire order was incorrect. also called me a cracker and other racial slurs. read more

Worst wendys ive been to, and thats been consistently bad for at least the last 6 years, i love wendys, and have no problems with other locations, but this one almost always messes up your order, and other times they'll have you waiting in line for 15min or more, ive known plenty of other people who've had the same experience. I dont want any reimbursment or free stuff, but something needs to be done about this wendys, they're giving you guys a really bad name around here. It sucks this is the closest one to me. read more

Visited this location on the way out of town tonight. Never again, the staff is does not want to be here. Takes 20 minutes for an order (inside) only to go wait even longer. When we inquired about the order, not only did we not get acknowledged for about 5 minutes. When we finally got their attention, to ask the status. The cashier replied "I don't know". Then the food was cold.. I know we all have bad days, but damn. read more

No soap in restroom which means all the males are handling your food and not washing their hands. Yuck.

Tawanda Chambers is the WORST Gm ever. Hands down. She will make sure her shift has 10 employees or more. Meanwhile, 2nd shift struggles with 6 employees and most times less than that. Our drive thru time is bad because of her only scheduling one sandwich maker making their job twice as hard. I know for a fact Wendy's in monroe has 2 sandwich makers at all time being that I am a former employee. She also has favorites. Some people would get 47- 50 hours and other 10 -13 consecutively! The behavior towards some employees is totally different. Certain rules didn't apply to her favorites which is completely unprofessional. I notice that nobody was in complete uniform but she threatened to send me home if I could not find an apron. She wouldn't let me clock in until I did so. In conclusion I don't like the fact that everyone can't be treated with the same amount of respect and something needs to be done about it! read more

Sorriest Wendy's I've ever been in the attendants stand behind the counter laughing and talking paying customers no attention. Stood at the counter forever and finally just walked out and never did get waited on. The owner of this establishment is wasting their money to pay these people they are the worst workers I've ever seen. These idiots want a $15.00 an hour wage when they aren't worth .15 an hour. The owner needs to clean house or close the doors. read more