1/21/24 2 Junior Chocolate Frosties ordered in drive-thru to go with dinner tonight. No line. The worker was kind with good day wishes! Dinner time! Chocolate Frosty was Really Delicious! Nice change from the usual. Mother felt the same! Good service & Great Chocolate Frosties!! Highly recommended! read more

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The production at this location sucks ima keep it Ah B I left just now the service sucks. This location is off the freeway it's no way in hell food should be cold. based on the simple fact it's not a busy location no room for error no room for fuck up's. The manager who is "charge" need to be replaced how do you get paid $59,525 & you Can't manage to make sure food is given to the customer hot fresh food. It's sick crazy how this company is worth 1.2 billion & they can't make sure they provide quality food. Never coming to waste $20 again read more

Stop by this Wendy's every Saturday. Food is decent but customer service is awful. Tried to buy a sweet homeless man a sandwich but wasn't allowed to. Sorry Wendy's. Will be finding another place to spend our money. read more

For over (15) years, l've been traveling up & down Hwy 99 stopping to purchase fuel at the Madera Pilot truck-stop, & for a Wendy's Dave's double burger combo. I usually request (1) bar-b-que sauce with my meal. And usually. no problem.. Today l was astounded when the cashier (a tall slender white-gal), who is a new staff member to me), - said she was going to charge me 50 cents for the sauce, and that's our "policy". I was quite surprised by her unexpected response, & said l've been visiting this Wendy's and others, between LA & Northern California for years - & had not ever been charged 50 cents for a sauce container. She further said the sauce container is quite "large", - to which l responded, " not so " as l am familiar with the container size - l just had one given with my meal the day prior. I think more than anything that upset & turned me off, was the insensitive demeanor displayed by this cashier, touting company policy over my years of patronizing this Madera Wendy's store. I left the store with a bitter feeling, and l doubt if l'll ever patronize this location in the future. read more

First of all woman working register looked very annoyed you can feel her tension and annoyance! 2nd for the price you are paying they are REFUSING to refill napkin dispensers! when you ask for napkins you get 2 miserably napkins! 3rd other than ketchup you have to pay for any other condiments! NO NO NO WENDY'S! you have to DO BETTER! Definitely customer satisfaction was not met! Penny pinching VIBES is what I got!!! read more

Great food that never disappoints and frosty are always the best. Everything is usually clean and we always come for a sweet treat.

Service was decent. Surprisingly got my order correct but the only good thing I got was the chilli cheese fries the burger tasted like absolute trash and why the He** are you using shredded lettuce on burgers go back to leaf lettuce read more

Fries taste like used oil like they been using the same oil all month twice within the past week

The girl with the red hair didn't give me back my change and I only ordered 3 jr bacons and they had me wait for them. She said they'll come out fresh and when I got they were cold. Those burgers gave me the runs right away. I should have went back and complained but I had emergency. Worst experience at a Wendy's I ever had read more

Service was great but too many flies in the dining area. Restrooms were not well kept. Food was as expected. read more

Wendy's - Flies - Burgers Near Me - Madera, California

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Slowest drive thru I've ever been to. The computer went down when ordering. BUT THE FOOD WAS REALLY GOOD! Apple pecan salad was really fresh. Chili beans with cheese and onions Employees were working fast to get order to us read more

The sign says "Open Late". Online it said that the dining room was open until midnight (drive thru hours were the same). Doors we're locked at 10:15 when I walked up. Manager was very rude, and told me I had to drive my vehicle through. My vehicle is 73 feet long, and you're across the street from a truck stop. Wouldn't serve me after I've been driving all day. I guess they don't like money from truck drivers. If I could rate 0 stars I would. 1 star is too much credit for them. read more

Well here we are three-four years later and I made the mistake of revisiting this poor excuse of a Wendy's. I'll concede that the food wasn't bad this time, however the employees clearly have hearing problems or a difficult grasp on the English language. Pickles are a stain on America's fabric, so naturally I ordered a burger with no pickles. Not only did the employee acknowledge my pickle delete request, I requested it TWICE, only to be acknowledged TWICE. Once at the beginning of the order, and then when the order was closed out. This restaurant's pickles are as fraught as the thin veiled lies their employees tell. F. read more

Wendy's - Fries more bendy that Squidward's nose - Burgers Near Me - Madera, California

About half an hour north of Fresno, this place makes a good pit stop for food and a rest room break. I have to ditto the other reviews that say this place is SLOW. I ordered food, walked over to Starbucks, ordered a latte, waited for my coffee, got the coffee and walked back, and my burger still wasn't ready. But the staff was nice. Ordered a small fries and got medium. I think they try to compensate for making you wait. (Faster would be better than a few extra fries.) read more

Wendy's - Burgers Near Me - Madera, California

wow!!!wow!!!just wow!!! i paid $30 for 2 medium meals what a ripp off . plus the food tasted horrible. no wonder i havent ate at wendys in 15 years. go to in n out for half of the price and it taste by far better. never never never again will i ever eat this shit again. . dont eat here read more

So disappointed, I ordered a #1 hamburger med combo for $12.68 the food was awful hamburger was over cooked the lettuce was wilted and fries were half full and salty and wilted. What happens to Windy's the food used to be good, In n out charges u get a for a Hamburger combo for $ 7.69 and food is excellent.. read more

I order a kids meal and this is how Wendy's cooks their kids meal. No way I was going to feed my child this! Gross! read more

Wendy's - Kids meal cheeseburger - Burgers Near Me - Madera, California

We were charged: $48.30. An overcharge of: $22.56. We were on our way home to SoCal. We didn't check the receipt, our bad, we discovered the charge later while checking the credit card charges we accumulated on the trip. We were surprised ... Then we found the receipt. Again, our bad, we should have checked the receipt instead of assuming honesty and/or competence. Looking at the receipt, we seemed to have payed for someone else's substantial order. Check your receipt before you pull away no matter how road-weary you are. ON A GOOD NOTE: The food was good for what it was and the person who took our order was cheerful, notwithstanding they may have extracted a $20+ tip. read more

Aptly on Pistachio Drive because they're nuts. Yes, our wait in the modern, updated Wendy's for our food was super long... but even though we didn't complain, instead of 10 nuggets, they gave us 20, and instead of small fries they gave me biggie fries. And if you don't know, now you know. Oh wait that's biggie smalls. read more

Clean clean bathrooms! On our way home from Sacramento and this is a regular pit stop. Clean bathrooms means we are not so grossed out we can't eat! Yay clean! Now let's get some snacks :-) We enjoy ordering the chicken nuggets. Can't go wrong with nuggets and the chocolate soft serve. The service was polite which is appreciated when traveling with the little ones. Nice quick snacks and simply a great pit stop. read more

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Horrible staff, the worker named patty she was a cashier she had a bad attitude and nobody asked what I was there for just kept walking past the customers at the counter. They weren't conforming orders and charging people extra drinks and it was not a good experience will not come back. read more

Service was amazing and he just talked with me and was so real with me. great service promote him and get him as a manager.

First of all the service was terrible. I ordered a baked potato and was told they were all out of potatoes. they ended up giving me an expired potato. Never have I ever been this unsatisfied eating fast food. What should I expect it's fucken Wendy's after all read more

I've always enjoyed Wendy's, & in fact it's probably one of my favorite fast food eateries. However, the quality of this particular location has deteriorated in recent weeks. Specifically, within the past three all of my orders have been wrong. And yes, I've always checked the receipt to ensure I asked for the order I didn't get. Even so, I've typically just ignored it, but today was the last straw. I ordered the sausage croissant, which is suppose to be made with Swiss cheese, & INCLUDE a sausage patty. When I got home my croissant was made with American cheese, & was MISSING the sausage, or any other type of meat (it just had cheese & egg). read more

I got the breakfast baconator combo it was okay tasted a bit greasy for my liking, the seasoned potatoes where good wish they where a but crispy tho. All and all can't complain its fast food not good food. That being said their still room for improvement. read more

Just driving through. I haven't been to a Wendy's in years. I was disappointed they no longer serve baked potatoes. This place is right off the freeway so we stopped. Services is quite slow so we had to take it to go. It would have been nice to dine in. We ordered the 4 for $4 after not being able to decide on what to get. The spicy nuggets were tasty with the ranch dressing. I would have loved fresh ranch as this just didn't taste right. The fries were good, not too soggy. The burger with bacon was tiny, but good, the drink was ok. They have one of those drink machines and I just couldn't pick a drink. I really wanted sweet tea, but all they had was regular and I couldn't seem to get the right amount of sugar in it. Best of all I didn't get sick from this meal. It was just enough for 2 to share. If I have to stop again I'd get the deal as it's a real money saver. read more

Came here for a quick meal got Bad customer service. Fries weren't seasoned burger was nasty. Waste of time and money save your money for another stop read more

Wow I've had the worst experience here, I wouldn't even give this place a star. I bought a spicy chicken sandwich and the chicken was completely raw. This is disgusting. read more

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This place has really gone down in the last year. Customer service is horrible, long wait times, the drinks always have overflow on the sides, wrong orders and absolutely no one smiles. This was not just one fluke i gave them at least 5 tries to get it right and they screwed up 5 outta 5. I once waited 30 mins in drive thru for some trashy food that wasnt even right. Also one cashier let 2 different people go in front of me when i was clearly about to order. AVOID THIS PLACE AT ALL COSTS, Dennys is right across the street. read more

Service slow and too many flies flying in restaurant. Also soda machine out of a lot of flavors. read more

Wendy's - Old fries are being given. And they look like they were double fried. - Burgers Near Me - Madera, California

I ordered a bacon cheese burger and they gave me one small piece of bacon and I was craving a delicious bacon cheese burger. RUINED MY WHOLE DAY:( read more

I've never had a problem with this wendys. Eaten at this location for years. Good service, good people. Dining room is somewhat clean most of the time. read more

Wendy's - Burgers Near Me - Madera, California

There was about 5 cars ahead of us. It was about 3:15PM. We didn't get to the window until 3:45PMish. After getting at the window, I complained to the drivethru cashier that I waited over 30 minutes for my order. She offered a free frosty to make up for the inconvenience. After getting on the freeway, the wife unwrapped the jr. bacon cheeseburger. Turned out, it was a double double cheeseburger with mayo and ketchup. Bummer, waited all that time to find out that they couldn't even make a proper jr. bacon cheeseburger. Even if a free frosty, a huge dissapointment. Who messes up making a jr. bacon cheeseburger. I used to work at Wendys. This place is a joke. read more

Wow! We got our food and it was great! Hot and everything we ordered was in our bag! Dude at the second window was awesome! Thanks guys

This WENDYS needs to get better at the drive through I been in the drive through for 25mins and still haven't gone to get my food there's still 2 cars in front on me they need to know how to manage there crew better I know it's right next to s busy highway but it never takes this long to get through a drive through. We weren't even going to come here but the deli sandwich next door was closed so we just cAme here and 20mins later this is what happens. read more

I come here pretty often when I get off of work and I don't usually have any problems, however anytime jessenia is working she is always extremely rude! She gives attitude, rolls her eyes, snatches my card/money away from me! She is the worst employee I have ever come into contact with. She makes me not want to go there anymore! She gets 5 stars at being the rudest girl at Wendy's! read more

Stopped by this Wendy's and had horrible service. My sister wanted a baked potato and the manager said they had no more yet the older couple behind us got served two baked potatoes?! And customers after them got baked potatoes. Hamburger meat in burgers was stiff and dry. I gave one star because there pre-packed salads were good. read more

Horrible, ordered a Dave's double and got a Double with bacon and sat on the counter for 5 minutes before they figured out ware it was.. Fries soggy and cold!! Tables are all dirty!! Will not come back here!! read more

I'm not complaining too much the quality of Wendy's food, but the price charged for two simple meals smacks of PRICE GOUGING! A Baconator burger and a chicken sandwich meal cost us $27 and change. That's over $13 per meal. The quality of the meals fast-food-acceptable. In this time of Coronavirus pandemic gouging patrons should be strongly frowned on. For our part Wendy's just lost our business. read more

If 20-30 minutes is fast, then this is fast food. If you don't mind double-checking your order and letting staff know what they forgot to give you, then this is convenient. read more