On January 14, 2026, I went to Wendy's at 1091 S. Hover in Longmont, Colorado. The staff was very cordial and kind. Lunch was very tasty, as always. An employee named Gisselle deserves special mention. She is very kind, helpful, expedient, and courteous. She has exceptional customer service skills and makes me feel welcome when I dine there. She goes the 'extra mile' and gives customer appreciation with a smile. Many thanks to all the crew at Wendy's on 1091 S. Hover in Longmont, Colorado. Special thanks to Gisselle for her outstanding kindness, friendliness, and professionalism. I hope I am able to return and dine there again, someday. read more

If you order a small combo they'll upcharge you to medium or large and say that's the only sizes they offer. Check your receipts. I told the lady she upcharged me after I asked for a small and asked to look at the receipt which she initially withheld from me. They do offer small combos. Upcharging is a tactic. This is theft. Straight up.​ read more

I needed some grease and salt after visiting a couple ale tastings at local craft breweries - so I stopped in at Wendy's for a quick dinner. Ordered the Double Bacon Cheeseburger and fries - plus a bottle of water. Everything was hot and tasty. Fries were crisp and lightly salted. Food came up quickly. Service was good! #Wendys read more

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We got drive through here today. The drive through was efficient though they didn't speak much. The food was good; the order was correct, the food was hot and my frosty was cold. Everything tasted good so overall we were pleased with the experience. read more

Ordered a Double stack, "4" piece chicken nugget with honey mustard, small fry and a Dr Pepper. Received a 3 piece chicken nugget with ranch, some sort of chicken burrito cold stale fries and a Coke. And they wonder why the employees get the reputations they do. read more

Wendy's - a taco and fries on a table - Fast Food Near Me - Longmont, Colorado

Stopped there (Wend's on Hover in Longmont near the hotel) on Sunday 4/28/24 around noon. Hardly any customers. Staff is very nice and gives good customer service. However, the burger i got and my wife's chicken breast sandwich were the absolute worst ever product either of us had EVER EVER eaten at at Wendy's in a state. My burger was dry, hardly heated at all and absolutely no taste. My speculation is that it had been sitting around in the kitchen for quite some time. Her chicken breast was the same. Wow in our opinion this Wendy's has really really gone down hill. read more

Angel should no longer be employed here or anywhere else. Staff was incompetent, the point of ordering takeout ahead is that it's done when I get there. Instead, he cussed me out, threatens to fight and then wants to call the cops for harassment when I demand his direct supervisor. Do not go here. read more

Used the drive through because of the current COVID-19 situation. A very simple order - a baked potato and chili. When I pulled over in the parking lot to eat, I discovered that they forgot my chili! So, I had to get back in line to get my chili. After I got my chili, the person who originally forgot to give it to me, got an attitude about it. This does not make me want to return to Wendy's ever! read more

The young girls at work the night shift drive-thru don't have a brain in her head. How many times can you get an order wrong? My faith in humanity goes down every time I drive through this drive through read more

Worst chicken at this location! Last time me and my husband went the chicken sandwich was way over cooked! Figured I would try this location one more time but just got a wrap it was horrible! Hard as a hockey puck! read more

Wendy's - Worst chicken go wrap ever!! Chicken was hard as a hockey puck!! - Fast Food Near Me - Longmont, Colorado

Didn't get all of our order to begin with had to bang on the window and basically got a Norred got our tease and they are not tasting fresh brewed just horrible customer service and there are the excuse is were short staffed I suggest getting more people in there and and paying attention to what you're doing read more

Service was great and quick. Food came out correctly and the staff was friendly. I will go back.

Went here and got an order of fries, a small hamburger, and a strawberry sprite. They still gave me the wrong drink!! I had to repeat my order four different times. I requested the fries fresh, they were just old and thrown back into the fryer. I found a hair on the fries also. All of my food was so disgusting I literally threw it all away!! NEVER eating here again. read more

Worst chicken sandwich I have have ever had. Tasted like they cooked it 5 hours ago and then re-overcooked it in the microwave for another hour. Worst Wendy experience of my life. I tried to call and complain but their phone was busy for hours. Probably tired of getting complaints. Do yourself a favor and go To Chick-fil-A read more

I honestly don't understand why every Wendy's location in this town is beyond terrible. Management needs to seriously get their act together. I've ordered curbside a few times and every SINGLE time the order has been wrong. I never receive ketchup or sauces I order for nuggets. One time I received a sprite instead of a coke. Another time I received the wrong size drink with absolutely zero ice in it. If you decide to visit this location, expect very low expectations and your order to be wrong or missing items. read more

This is a pretty middle of the road Wendy's for me. They tend to get my orders right about 75% of the time which I guess isn't too terrible but still borders on annoying when I usually get home to discover the error. The primary errors I get from here are actually leaving out an item from the bag completely. Special order of the food I can accept sometimes forgetting to remove a tomato or something as I can easily remove it and its not that big a deal for me as i have no allergies. The inside is usually clean and free of any weird odors and the staff is usually friendly when you talk to them but otherwise tend to not make contact with you. With there being another Wendy's in range of me, I usually choose this one to go to as it has fresher food and better service. read more

Witnessed a BAD health code violation while in Drive-through. A worker dropped an ice scoop on the floor [quite loudly], picked it up, and PUT IT BACK... Let that sink in. When brought up with the girl handing me food, she turned to call her manager over in Spanish... I know what 'puta' means, and it should never be said in customer service about a customer. Especially when they are right there, and can HEAR you. Never eating here again. I DID contact corporate, and got the usual "we'll do something/we're doing something about it", but no specifics. I don't recommend going here. read more

Did not give me enough sauces for four orders. Gave me two of the sauces I asked for. Very upset

VERY long wait in drive thru the two times I've gone here. The last time the car in front of me was waiting 5 minutes before it sounded like he ordered. A car behind me thought the wait was so long, that he honked. They got my order wrong. Glad I looked in the bag before driving off. When I left the line was so long it was out of the parking lot. Won't try here again. Way too long of a wait for drive thru. read more

We went here for the first time since the virus started. We went to the drive up. The food was great but we were very disturbed that the girl in the food window was wearing a mask that wasn't covering her nose. read more

Worst Wendy's in town .. food lacks .. you never know what your going to get with drinks.. if it's to watered down or whatever.. the drive thru being fairly fast is the only thing I can say they do well read more

Putrid disgusting food is contaminated and my child has food poisoning. You all have messed up my order before but this takes the cake! Now my kiddo has food poisoning. Thanks a lot! Management will be hearing from me tomorrow! What a shit show! Or should I say puke show!? Nasty! Go anywhere but here! read more

Be very careful when you're ordering a combo from this location. The prices on the menu board for the combos are with a small drink and a small fry, but when you order through the drive-thru you are NEVER given the option of small, they only ask you if you want medium or large. Then when I get to pay it's always about two three dollars more than what I expected to pay ripping me off. read more

Its Wendy's will never be 5 star but solid on the 3. went there tonight after the Drive thru guy at Burger Kings drive thru suggested that we goes some where else. Great well trained drive thru service. Oh and the pretzel burger was good. Thank you again Jose for the suggestion. read more

Hi folks. Please stop expecting fast food "restaurants" to give you good service and quality food. If that's what you're seeking, go to a restaurant that pays its employees something close to a living wage and serves food that isn't mass-processed and mass-produced. Just sayin. read more

Honestly, the most well run fast food drive thru I've ever been to in the country. Every time I went there, it was crowded, but the line moved superfast. By the time you get to the window, the food is either ready or ready within 15 seconds. And it's always piping hot. Kudos to the owner and/or management for running a truly "fast" restaurant. read more

I ordered a bacon cheese burger with onion - forgot the onion - tomato was soggy . Got a four piece chkn nugget they gave me three . Fries were kinda warm. The best tasting part was my Sprite cause for whatever reason it tasted like vodka lime - but even still - somethings not right about that Not to mention was the unfriendly sour attitudes window girl that handed me my food . read more

I love it I mean there slow sometimes but they have good food. My sister works there but I always get discounts all the time.

They used to be good, under new management, they tampered with my food, and put something disgusting in it, and tried to call it "special cheesesauce" It made me sick! I will never eat here again as long as I live!!!!!!!!!!! If you like people spitting in your food eat here!!!!!!!! read more

Looking for some yummy fast food on a cold snowy day, and stopped here! The manager was the best!!! Superb Customer Service in a Wendy's! I'm being serious when I say that we received the BEST service. He greeted us when we came in, checked on all customers in the lobby a couple times, cleared our food from our table, and genuinely smiled and said goodbye when we left! We will be back! read more

Why cant they get it right? I asked for a double stack with NO CHEESE. Guess how it came. This was after the drive up person confirmed it was no cheese AND said no cheese when she repeated back the order. read more

Absolutely the WORST fast food experience I have ever had. From the very first when trying to order at the drive-through until actually driving away, I was flabbergasted at the treatment I received. The person taking the order could not answer my questions about what was on a junior cheeseburger deluxe or a junior cheeseburger. After several minutes waiting at the drive up order machine, she finally got it right and I placed my order for a junior cheeseburger deluxe, a vanilla frosty and an order of chicken nuggets. At the window, the girl handed me a bag. I asked for ketchup and she couldn't understand the word and indicated that to me by smiling and saying something in Spanish. She went off for a minute and then I realized my chicken nuggets weren't in the bag. And there was no frosty. So I reminded her of them and then there seemed to be much discussion and confusion among the 3 employees in the room, as though they didn't understand what possibly could have happened. Finally, they delivered the two items, said thanks and seemed to turn away. So I sat there a minute, thinking I haven't even paid and they haven't even asked. After a moment of internal debate, I tapped on the window to tell them I still needed to pay. The girl was confused as I handed her my credit card but she took it, turned away and then handed it back to me. I told her I would like a receipt which really seemed to make her mad, and then she said "we have no paper". And she just looked at me, like that was just too bad. But I insisted on a receipt and after more confusion on her part, she finally produced a paper roll and somehow printed me a receipt. She thrust it at me with a scowl and said "here". With no thanks or smile or anything remotely friendly, she was not a picture of what a good server would feel like. I felt like I should have just driven away earlier. I've never had a fast food experience that took so long in my life and felt so wrong. Needless to say, I will never patronize that store again. read more