I ordered food at this location last night which was the cantina chicken bowl and the chips and…read morenacho supreme dip the bag busted once received it after driving off to get home all the nacho chips and dip wasted everywhere the rice was very hard it hardly had any toppings mostly lettuce I will never order from here again this the worse experience I had ever had had to throw my food away plus wasted money

Improvement needed on quality & quantity! Usually we love…read moreTaco Bell but this location our burritos were very small, not much of any substance, If not for the flour tortillas. We will remember Not to stop at this location again.

Food was fresh and tasty! I sweet tea had a great flavor. The guy that brought our food and…read morecondiments as really friendly! Bathrooms and dining room were pretty normal do a Whataburger...

Ask for no salt on fries. Didn't happen. Patties were cold Employees on their phones standing…read morearound.

Second time for me today. The first time was through a door dash order. Today I decided to pre…read moreorder on the app and pick it up. This place was well staffed and the crew was polite and friendly. We ordered the French dip and the Italian Sub and both loved both. Subway was the only comparison locally but really there is no comparison. Adios Subway!

Good food and fast service. The Philly cheese steak was delicious. Good location and plenty of…read moreseating.

The only reason I'm not leaving a one star review is that nobody takes them seriously. They are…read moreassumed to be left by cranks and people with axes to grind that have nothing to do with their experience in the establishment. This would've been a legitimate one star. It was 1145, and though not terribly busy, they should've been ready for the lunch rush. They were not. My order took 15 minutes instead of the twoDashthree minutes it should've taken. Nine piece mixed (white and dark) spicy. They should've had spicy chicken stacked up to the ceiling, but they did not. The chicken I got was old, overcooked, dry and instead of being one of each and an second thigh, I got four tiny wings, three thighs and two breasts. No drumsticks. Too far away to go back and complain; cost benefit analysis negative. Never, never, never again.

We ordered last nite.. I wish I could post a picture of the chicken we received. Bad enough the…read moregirl was not friendly but the chicken was the smallest I have ever seen. The leg from the top of a fork put next to it, was not even an inch from the bottom of the prongs. The wings looked like they came from baby chicks. Greasy and all crust. This location in Carencro has gone to hell from the employees to the food.. Never again

Went to order my kids and I a slush. I gave her the order for one of the slashes and asked if I…read morewanted anything else. I said yes ma'am and proceeded with the other slushes then she said our machine is down for cleaning. Then she said would you like anything else and clock the button off. Very rude and unprofessional. Will not return to this location..

Ordered 2 combos. One was cold, obviously sitting for a while, the other was so hot and greasy, it…read moreburnt my wife's lip and face when the grease squinted out!

The pizza was okay this go round. It wasn't cooked as well as the last time. It was a good value at…read more$13. I'll still be back. Good pizza.

They deserve a -1 I ordered specifically a meat lovers pizza with mushrooms and green peppers, I…read morereceived a meat lovers pizza with no mushrooms no green peppers, I called them and informed them of them of the mistake hoping that they would place my order! Drove back to the location informed them of the mistake, and they told me it would be ready in 15 minutes!!! What's the use of calling them to let them know if the mistake!!!! HORRIBLE!

The food is exactly what you expect, but when the whole staff is not wearing hair nets on the cook…read moreline- forget it

The food was great!. Hot and ready of course. The service was patience and kind. I thank them for…read morethat.

The service here isn't like any Chick-Fil-A I've ever gone to. The drive thru line wasn't wrapped…read morearound the building nor was there a line inside. Yet we sat waiting for a mobile order with no acknowledgment after we received our drinks. As a matter of fact our food was placed in the door dash bag like we weren't sitting there waiting for it. There was trash on the tables. One sink in the bathroom with 3 stalls. If you're traveling bypass and go somewhere else.

My wife picked up food from the drive thru this evening. The fries for my daughter's kid's meal…read morewere not included (half the meal). In speaking with the manager via telephone, I requested a driver drop them off as we live 5 minutes away. Though very polite, he cited policy and offered to make it right by offering a store pickup for the small fry good for 1 week. I am not surprised that imperfect people make mistakes. I get it. I am surprised that this location did little to right the situation. In this review, I gave two stars because the food we received was tasty. As a company of integrity I am perplexed with the apathy shown in wanting to correct the mistake. Needless to say this household is taking a break from Chick-fil-A for a while.

The bathrooms and dining area were very clean, the food was delicious and the service and staff…read morewere exceptional! I was super impressed and very pleased!

The Carencro, LA location is TERRIBLE!!! They are soooo slow and rude. I got my receipt at 9:04 PM…read moreand left at 9:41 PM, (yes, not a typo, 9:41 PM). It took me 8 minutes to place my order, then waited for 37 minutes to get my food. I had to go knock on the locked door for 5 minutes to get someone's attention. When the Manager brought me my food, 8 minutes later, I asked well what happened, nobody had made my food? She responded I just made it myself, I don't know what happened. Absolutely pityful service and pityful crew. Never going back there.