When I got to the window the worker would not take my cash at first, making the comment, We have no change!! On a Saturday afternoon. This place is awful. We like the food but workers need to be fired or receive additional training. read more

Manager is a Culera charging for sauce when I ordered something. Like is it coming out your check ???

Early service 6:30 to 10:30 AM no long lines. The menu was legible and not confusing at all. French toast sticks what I came for was so fresh, crispy, crunchy and delicious. Includes a syrup, sweet enough. read more

Wendy's - Wendy's Breakfast-Homestyle French Toast Sticks, Seasoned Potatoes, Syrup and Unsweetened Iced Tea - Burgers Near Me - Highland, California

Bryan was very nice. I was literally surprised by his positive attitude . He also gave us 2 cookies for having a long wait time. 30 minutes til close too. So thank you Bryan have a good night! read more

We stooped by on Sunday for a quick lunch. I had the new Asiago Chicken sandwich, which was good. I haven't been there lately, but the inside has been remodeled. The seating is actually comfortable. Not such tight seating (Baker's style - were the seating is for someone under-12) The restaurant was clean and the employees were friendly! read more

Super nice staff, they greeted me on entering and were very polite. Restaurant was clean and tidy. Restrooms were EXTREMELY clean, which is something I always appreciate. Food smelled and tasted great and it was a nice experience overall! 100/10 will come back read more

This place has good desserts for a reasonable price. I went here with my family and we tried the salted Carmel Frosty, it was so good. Also the overall cleanliness and atmosphere inside is very cozy. Honestly this place is kinda Underrated so if you want some good treats for a cheap come here and get a frosty you won't regret it!! read more

The chili is good but why do they keep the dining room so freezing cold? There is nobody in the dining room and that's probably why!! Maybe they don't want people to eat in? Disappointing. read more

Tried to pay with cash and they told me they only take cash In drive thru never will be back

I really love wendys but they cover the power outlets here. I work on the road and like to have the option to power up my phone and my laptop while eating. Sad but i cant stop at this wendys. read more

For fast food it is always hit or miss. The burgers we got this day were absolutely delicious. The app is really nice and there is always something free. The service is always fast and I don't go inside but the drivethru is nice and the remodel is fancy. Overall this was a great Wendy's trip. read more

Was nicely greeted we arrived we ask for two different orders and they were happy to do so, they had everything we wanted and the staff was amazing and so was the food would recommend! read more

Wendy's - Spicy Chicken Sandwich, Spicy Chicken Nuggets , queso fries, Dave's all natural lemonade, and cookie in the bag - Burgers Near Me - Highland, California

Everytime i go here they always forget something..I've gotten to the point where I check the bag for all the stuff I ordered..nobody hablas..fries cold..food warm read more

my host Nubia probably the worst I've ever dealt with in fast food not only did they mistakenly give me the wrong order the day before, but when I came back the second time to get my order fixed the next day they didn't even care and the biggest part is the lead was there just like the night before and they didn't do anything to fix the issue worst customer service I've ever seen. they also were trying to charge me for something that I had previously purchased and messed up. Was this even possible read more

On Sunday August the 4th my husband and I went to Wendy's to order food he ordered a single cheeseburger combo but it was ice cold the cheese wasn't melted the fries were barely warm and we also had the nuggets. The buffalo nuggets and Lemon pepper nuggets were cold as well. I want my money Back! read more

Wendy's - The cheese on the burger was not melted. The whole burger was Cold. The fries were barely warm and the Nuggets were Cold also. - Burgers Near Me - Highland, California

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Stopped to get my niece some nuggets. Young lady at the window was extremely rude. I politely asked for straws and sweet-and-sour sauce. She gave me the stink face didn't open her mouth one time to say yes or here you go or even thank you. I'll have to choose a different store next time. read more

I just want to say, I had the absolute worse customer service ever today. The young lady was so rude and kept rolling her eyes at me. I myself work in customer service so I know how to be talked too and treated. I was confused about my app and she was like "Do you want it or what"... Excuse me? It was obvious it was just to difficult of a task for her to just dring in one single item. I told her to explain to me how to use it. She said "Maybe look at the app." This was on July 21st, 2024 at 9:48pm. I was the only car in drive thru so I don't understand how frustrated & overwhelmed she could have been. I just hope moving forward she doesn't treat anyone like this, it's ridiculous. read more

Wendy's - The young lady who should not be working in customer service. - Burgers Near Me - Highland, California

First time back in this highland Wendy's since it's remodel and it's been nicely redone very clean with good staff and service... food still good as always ! read more

Wendy's - My grandkids eating in a newly remodeled clean Wendy's restaurant ! - Burgers Near Me - Highland, California

Came in this afternoon, and stood in front of the menu trying to decide what to order. When I finally decided, I was greeted by a very friendly staff member, who took my order. I had a question about the chicken sandwich that I wanted, and with a smile, this staff member answered. When I completed my order, before I could put my receipt away, I had what I ordered. The restaurant was decorated for Christmas, even with a pretty life size Santa in the back of the restaurant. The restaurant was clean, and the food tasted like it was from Wendy's. All in all, a pleasant experience, I will be coming back read more

Wendy's - Drive thru window - Burgers Near Me - Highland, California

Eating here now took my lunch to try it out and I am very disappointed the manager took my order asked for a plain jr bacon cheeseburger got something else with everything on it. Took it back the lady says that's not what the order said I know what I ordered I order everything plain I've been ordering everything plane for years. They give me new burgers and this is my bacon smells gross and not even cooked all the way. Some girl in the drive thru is talking all rude to another co worker this will be my first and last time in here. read more

Wendy's - Burgers Near Me - Highland, California

Attempted to go through the drive thru some snooty guy asked me if I was gonna order through the app. I downloaded the app and felt rushed to order. He asked me if I was ready, I told him I downloaded the app, he then told me I should have done it before I drove up. Lol TF! no one was behind me, so I felt like I had time. He then told me they're on a timer. I ended up leaving. The service sucks and I was afraid to order after dealing with a guy who had his panties in a bunch read more

I don't usually leave reviews but the girl working the drive thru was so rude. She acted like taking my order was putting her out. I won't be going back there. read more

My kids love Wendy's chicken nuggets we hadn't been here in quite a while so we decided to stop by. Glad we did we got all the kid's the 4 for $4 deal a burger, chicken nuggets, French fries and a drink. They all enjoyed there meal and were stuff. This kept them satisfied for a long time. Staff were friendly and very fast not long waiting times we were in and out. Definitely coming back they have great deals and fast friendly service. read more

Service was horrible!!! The woman who took my order was very rude ! Threw all of my food in the bag a totally mess !! Our burgers have shredded cheese very sloppy !! Will not come back at all !! read more

Wendy's - Poorly made burger!! - Burgers Near Me - Highland, California

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Beautiful new store with rude and incompetent manager. When he is so busy making burgers that he can't speak with an upset customer there is a problem. The man in front of me waited five minutes and left promising never to return. The manager replied, "Better that than me lose my job." Because he would not make any concession to the man who drove home and returned because of a wrong order. Sad new Wendy's world. The customer is not right! read more

I've left good reviews for this place for over 15 years the last review I made was six months ago awesome still add A1 sauce to the burger is really good. Last night I picked up some food for my elderly father-in-law special request extra lettuce extra tomato add onion extra onion in the chili. I got to his place to drop it off. Mind you you already had my dinner the chili was sideways purposely melted through the bag. If you could here me now. I'm calling corporate. Now won't answer the phone read more

Ordered Baconator fries and this is what they gave me.... they didn't chop up the bacon...just threw some pieces on top of fries. Wow. read more

Wendy's - Laziness in the Baconator fries - Burgers Near Me - Highland, California

First time coming back to Wendy's since they reopened. Turns out they still can't get your orders right. I stopped coming to this Wendy's for that reason and yet they still get my order wrong. I've worked at a fast food place before. It's not hard to fulfill someone's order when you only have one customer in the drive up lane. How is this even possible??? read more

Used the mobile app and still had to wait 30+ minutes for it. Asked if they were working on it after not being greeted for 15 minutes and was told they were working on it rudely. I don't understand the point of using the app to make it "quicker" just to be left waiting so long. I would not be upset if the girl working the front wasn't so rude and the drive thru line wasn't flying in and out. Got home and still had food missing...you'd think after waiting so long it would at least be correct. Came back to get what they didn't give me and had to wait 30 more minutes... read more

Drove from work to this place and ordered a classic chicken sandwich and asked for some ranch on the side to go and I was not given the sauce. Employee said there were out of it this has been the second time they're out of something but the food was good. read more

Don't go to Wendy's anyone if you want quality and decent portion sizes! The burgers are barely bigger then the BBQ sauce. The buns were hard and dry, zero taste, fries cold and soggy. The nuggets were dry as well. It all tasted as if it were sitting in the back pre made all day. read more

Wendy's - Burgers - Burgers Near Me - Highland, California

Terrible customer service I will never eat there again! I will never eat here again customer service terrible I will report excessively! I was treated terrible- I may have also said some things read more

Wendy's - Manager - Burgers Near Me - Highland, California

We bought food today for our kids that included 2 milks. One was fine and our daughter took one sip of hers and refused to drink it. Come to find out it had gone sour. My husband went back to speak to the manager who acted rude and completely unconcerned because we didn't bring in the bottle that we dumped out upon finding out it was bad. We wouldn't have even driven down there if someone had just answered the phone! We assume she just thought we wanted something free or a refund but the real problem is that this was the 3rd issue of something being wrong with the milk. 2nd time it has been bad and another time there was no aluminum seal at all on the bottle. My husband let her know she should probably make sure they were still good before some other kid ended up getting another bad one and getting sick and she picked one up, looked at the date, said yup they're good, and that was that. I used to like this place but it has gone downhill in the last 3-5 years. Rude employees, rude manager, bad food. It's ridiculous! If it wasn't for the simple fact that this was my kids food that was bad maybe I wouldn't be as mad but you guys almost made my kid sick and the manager doesn't even care. Great job. read more

Two people behind the counter neither would help. Told Me to order myself. Asked for help and refused. They are transitioning. Good bye Wendy's. Walked out read more

Ordered the Cobb Salad. I could over hear the woman servicing me, asking for the Bacon for the salad as she was preparing it. Then said, 'take the bacon off of that sandwich' Needless to say, I arrived home to find No Bacon on the salad! And she had not provided my receipt. This was the 2nd bad experience I've had with this location. I'm done! read more

Wendy's - Burgers Near Me - Highland, California

Today is my daughter's 13th birthday. She decided this is what she wanted for her birthday dinner. We went, and the young lady was so sweet and offered a small special treat to my daughter. We didn't get her name but I THINK her name started with a "T" thank you so much for going above and beyond for your guests!!!!! It definitely made my daughter's night. read more

Wendy's - Burgers Near Me - Highland, California

Was just in there for maybe 10 min and was told by the gentleman at the register that somebody would be right with us. Stood there as he went to complete an order, mind you he was at the register and went directly to start filling a bag with the order ( no hand washing, no gloves) two girls at the drive-thru register standing there and talking. One says "someone will be right with you" . The restaurant was not full so and no car at drive-thru. Very disappointed, not sure if we will come back to this restaurant. Had to put one star but honestly didnt even deserve it. read more

I've been here many times over the past couple of years and have always been happy with the food and service. The prices are reasonable as well. The employees are very respectful and efficient. The dining area is always clean. It was recently remodeled so it's nice inside. read more

Well, I should of checked Yelp first, but for Wendy's? Come on....should not have to. Well, if you go here, you better stay put in the drive through and check all your food before you leave. I can see a little mistake here or there, but today?....they messed up two of my burgers, fries were super soggy, and they gave me "lite" sour cream...YUK! Too far to go back, but not too far to leave this review. Good luck! OR, better yet, go down the street to Jersey Mike's or In-n-out. read more

This Wendys has the worst service! The staff and Managers are always rude. You can't even call to complain because they don't pick up the phone or pick it up and hang up on you. After multiple occurrences at this point- way better off at the Wendys on Highland. They are a far better branch and aren't rude because you have a large order. Will not be back! read more